Discussion on Black&White - Responsive Magento Theme

234 comments found

Hi,

Great theme! It’s my first magento project and till now everything works perfectly! I do have a question.

On the product pages there are checkboxes below some pictures in the related products sections. I assume these dont belong here…

And is it possible to have a quickview option for these items as well?

Thanks!

Dylan_meigee

Hi,
Thank you for your kind words. Those checkboxes allows you to add marked products along with main product, it is default magento behavior. Quick view is unfortunately available only for main products. By the way, from now we provide support only via ticket system. Please send your further request through that form Don’t forget to provide your purchase code

With best regards, Dylan

Default-user

Hi Dylan,

Thanks for your explanation!

Hello,

some questions about this nice theme:

1. The “Home” link in the main navigation. How is the workflow?

2. Are there widgets for “topseller” or something for footer area?

Thanks for hints.

Dylan_meigee

Hi,
Thank you for your kind words. The answers for your questions are below:

  1. The “Home” link in the main navigation. How is the workflow? You need to create category under the root category (do not forget to include it in navigation menu) and set in custom link field slash under the Meigee/Enchanced category tab. After that reindex all the data flush the cache and that button will appear on home page. More detailed about mega menu you will read in section “Mega menu” of theme documenation which is included in theme package.
  2. Are there widgets for “topseller” or something for footer area? New products, sale products and Featured category products are available in theme.
By the way, from now we provide support only via ticket system. Please send your further request through that form Don’t forget to provide your purchase code

With best regards, Dylan

Hi, I can’t seem to get the background pattern to show. Under Theme Options – Appearance – I have a pattern checked but it doesn’t show. I also have the background slider turned off and I have the layout to boxed.

MeigeeTeam

Hello. Please check your ticket.

brorerik Purchased

Hi,

I have categories which have only one sub page. Is it possible to use regular dropdown on those type of categories?

Default-user
brorerik Purchased

Having regular dropdown and megamenu depending on category would be good feature in future.

Dylan_meigee

In recent 1.6 version such feature was already included. To change type of menu go to Catalog -> Manage Categories -> Category edit page -> Meigee/Enchanced Categories and set type of menu in “Top Level Dropdown Menu Type”. Mega menu should be activated (System -> Configuration -> Categories Enchanced). By the way, from now we provide support only via ticket system. Please send your further request through that form Don’t forget to provide your purchase code

With best regards, Dylan

Default-user
brorerik Purchased

Perfect! I’ll use ticket system from now on.

Hi

I added revolutions slider to the home page ans it works fine but it it breaks other functionality on the page like the background slider

Its a fresh install and used the import function to create the home page revolution slider

Thanks

JS errors that appear:

TypeError: jQuery(...).selectbox is not a function

jQuery(”.form-currency select, .form-language select, .store-switcher select”).s…

script.js (line 1029, col 1) TypeError: jQuery.backstretch is not a function

....eu/media/images/default/1.Homepage-Slide-1.jpg”], {duration: 4000, fade: 750})

Dylan_meigee

Hi,

Please take a look at theme documentation before theme configuration: the solution which helps you is described in section “Revolution slider” of theme documentation. Follow the steps described there and the issue will disappear. By the way, from now we provide support only via ticket system. Please send your further request through that form Don’t forget to provide your purchase code

With best regards, Dylan

Default-user

OK Thanks

Hi, Do you have a Ticket Support? Regards

Dylan_meigee

Hi, We provide support via ticket system: https://meigeeteam.freshdesk.com/support/home Do not forget to provide us purchase code while creating a ticket.

Default-user

Great and fast support :-) Thanks

Dylan_meigee

Thank you for your kind words.

brorerik Purchased

Hi,

I installed this on magento 1.9.0.1 Works fine, BUT the one page checkout don’t show shipping methods even they are configured correctly. Version 3.2.3. I disabled the plugin and the shipping methods are showing again.

Dylan_meigee

Hi,
We provide support only via ticket system. Please send your request through that form Don’t forget to provide your purchase code

With best regards, Dylan

admelck Purchased
Hi there, trying to add the “New Products” widget to the home page, but the widget won’t display. The error I get in the log is: 2014-08-26T13:01:05+00:00 ERR (3): Notice: Undefined index: productsfilter in /home/gofishcc/public_html/rhd/app/code/local/Meigee/ThemeOptionsBlacknwhite/Helper/Data.php on line 200 Note: Recently upgraded the theme and not sure if there is anything I need to adjust. Your documentation doesn’t specify anything.

Thanks in advance!!

Dylan_meigee

Hi, Please check your ticket with the same question – we already answered you in ticket system. Please do not duplicate messages.

admelck Purchased

Can’t seem to add more than one product to the wishlist. When a wishlist item is added it overwrites the previous one always keeping “1” item in the wishlist.

Dylan_meigee

Hi,
We provide support only via ticket system. Please send your request through that form Don’t forget to provide your purchase code

With best regards, Dylan

Where in the backend can I adjust the number of products per row for the category view page?

Cheers

Dylan_meigee

Hi,
Please take a look at theme documentation section “Theme options”, where we described all the theme options including the described feature. By the way, from now we provide support only via ticket system. Please send your further request through that form Don’t forget to provide your purchase code

With best regards, Dylan

Hello, Can I disabled the newsletter block in the sidebar and without edit any xml files?

Dylan_meigee

Hi,
Unfortunately, newsletter sidebar can be removed only by editing xml file for now. Admin option which will disable that block will be added iIn next 1.7 version . To remove newsletter sidebar now, go to app\design\frontend\blacknwhite\default\layout\local.xml find and remove or comment out next code:

   <block type="newsletter/subscribe" name="sidebar.subscribe">
    <action method="setTemplate" ifconfig="meigee_blacknwhite_general/newsletter/location">
     <template>newsletter/subscribe.phtml</template> 
    </action>
   </block>

Save changes, flush the cache and the sidebar will disappear.
By the way, from now we provide support only via ticket system. Please send your further request through that form Don’t forget to provide your purchase code

With best regards, Dylan

yardev Purchased

Hi,

I tried to contact you throught your helpdesk by opening a new ticket but each time my ticket is deleted without any explanation.

Regards.

MeigeeTeam

Hi, It’s weird. Well, try to send us an email through the contact form on our profile page.

Dylan_meigee

Hi, Mark
Every ticket in our ticket system is reviewed and has its answer. After we answered for questions in ticket we send reply and the status of ticket is automatically changed to the “Resolved”, or “Closed”. We checked your last 3 tickets and each of them contains precise answer for your questions. Our answers in ticket system are also forwarded to the emails which is set in profile page of every customer: probably your email service mark our messages as spam, please check your email filters, or probably your account in ticket system uses another email (email of previous developer) and all our messages were sent to the out-dated address, so please check your profile data in ticket system. If you have problems with email messages, you can just follow your tickets in ticket system: go to ticket system, navigate to section Tickets and choose “All tickets” in dropdown list and open your latest tickets and you will see our answers for your questions in those tickets (your tickets IDs are: 1490, 1503, 1504)

With best regards, Dylan

Default-user
yardev Purchased

Hi Dylan, sorry for misunderstanding/misreading my ticket poll, you actually answered all of them, sorry for that ! Best regards.

leon1000 Purchased

Hi, I have installed magento do I have to install the magento sample data before I ftp the black and white theme files or no need to install sample magento data/products

MeigeeTeam

Hello, Both ways are correct. If you are familiar with magento and can create categories and products right way by yourself, you don’t need to use sample data.

Default-user
leon1000 Purchased

cheers

leon1000 Purchased

Hi, could you send me a full path to …..where I can ftp images for slider path?.....media/wysiwyg/slider-image1.jpg thanks a mil

MeigeeTeam

Hi, you are right. Images for iOSslider are located in media/wysiwyg

leon1000 Purchased

Hi, could you send me a full path to …..where I can ftp images for slider.

path?.....media/wysiwyg/slider-image1.jpg thanks a mil

Default-user
leon1000 Purchased

ok that folder did not install it looks

MeigeeTeam

You can find media folder with our sample data under Sources/demo of the downloaded package.

Default-user
leon1000 Purchased

thanks

Kavanagh Purchased

Hi,

Site working out very well just two things:

- Images in static blocks disappear on mobile?. Why is that? & how do I fix?. IMG Src links are perfect.

- Blog, Not appearing. Your template shows it working very nicely and just want the exact same.

Once again everything else is fine bar these two things I consider major.

MeigeeTeam

Hi there!

We provide support only via ticket system. Please send your request through that form https://meigeeteam.freshdesk.com Do not forget to provide your purchase code http://meigeeteam.com/purchase_code.png

The amount of flaws in the theme are SERIOUS … it does have a way to add custom links to the menu however it creates an issue on the sidebar when you are showing categories. That customized link tries to pull up a “category” of products when on the sidebar. Huge flaw!

The documentation that comes with the product is seriously lacking. It does not tell you how to customize things that are not easy to find so you are stuck with their twitter feed until maybe you get a response from the support team but I am still waiting. Once you make a change to the color layout of the category tabs they are completely messed up. Now I have no background to them even though it shows one under the config. Its just a lot of issues with this. I had Ultimo before, this looked sleeker so I was going to change but clearly not until they are ready to put solid work into their “how to” document so that you can understand where all the changes need to be made. For instance there is a newsletter block but yet it’s not sitting in the static blocks and if it is, it is so buried deep you can’t find it. Even then the submit doesn’t work on it.

Default-user

No worries … had a developer from here explain twitter widget id’s and how to get one.

MeigeeTeam

No problem, as you can see the latest tweets is shown in the footer, so you need to go the footer section “Meigee -> Theme Options -> General Options -> Footer” (it’s described in the “Theme Options” section of the documentation) where you can find which static block is used for footer. Then go to CMS -> Static Blocks -> blacknwhite_footer static block where you can find that widget and remove it. What widgets we used we also can find in the documentation.

Default-user

I am aware of where the footer is and how to adjust it. That has nothing to do with explaining to someone how to make the twitter code work for them. Telling someone they need to go to twitter and get a widget # would be the proper way to make a how to document.

And our customer “account” page does not work. This theme is FULL of issues. I have put in tickets with no answer!

MeigeeTeam

Your including a “one page checkout” does not work for everyones sites when they already have extensions that could conflict.
It’s ok that not all extensions can work together and it required some code modificatation to get it working correctly. Anyway it’s no a reason to write so aggresive comments even without trying to ask help, because this issue isn’t related to our theme, it’s related to any other themes which use 3d party extensions. Anyway we can try to help but you should know we’re not obliged for this kind of custom work. Additional info about it you can see on the description page of this theme, please take a look at “Support Limitations” section in the bottom of the description.

Also your version of that extension was also out of date.
It’s already updated but isn’t released yet, anyway you ca also get the fix in your ticket.

Default-user

Your theme comes with the extension preinstalled. You can not disable it under “advanced” as this won’t work. You have to actually know exactly every file to look for and delete to get rid of. how many of your clients are going to be able to find them all. I will post a fix for those that run into this since you automatically add a free extension they can get if they want.

MeigeeTeam

We don’t try to disable it or something. We will offer support if you have any issues related to our theme and extensions we used but we cannot guarantee that you won’t have conflicts using our theme with any other extensions and themes

ClaymanX Purchased

Hello, great Theme thank you very much. I have a question about the Product Tabs. How can i create a Attribute Set based Tab? All my Attributes be listed in additional information tab but i want a product specific tab with his own attributes like (Description, Additional information, Product specific Video information, Tags) this is for the video section for other products i want to hide this tab and show it for this Product Attribute Set. I dont want to set it up for every product again i want it to be saved in the Attribute Set.I tried it with an module extension but it didnt work. I hope you understand what im trying to ask

MeigeeTeam

Hello, You can add additional products tab under “Meigee -> Theme Options -> Product page -> Additional Content”

I have searched your small “how to document” that comes with the product on how to fix the newsletter widget that just gives an error. The document only says you have the newsletter feature and how to turn it off but not how to properly set it up and where it lies. Please assist. I would also put in a ticket but those don’t get answered.

MeigeeTeam

Unfortunately our small “how to document” isn’t “how to work with magento”. http://www.siteground.com/tutorials/magento/magento_newsletter.htm hope it helps

If you need to find template file for newsletter please use magento hints.

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