Support for Black&White - Responsive Magento Theme


MeigeeTeam supports this item


Popular questions for this item

Support Limitations

Since we are authors of just theme, we do not provide support which concerns any 3-rd party extensions, including modules that comes with theme. Support is provided only via ticket system. All ticket are handled in queue, that’s why the reply make take up to two working days. Be patience please. We recommend to create ticket with maximum information about issue. In that case you will get answer faster.

We do not fix issues which caused by customization, 3-rd party extensions, previously installed theme. We do not provide any integration service. Customization is out of scope of our support.

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy