Discussion on Blanco - Fluid Responsive Magento Theme

1168 comments found

Hi,

This theme is great and I purchased it for the eCommerce revamp. However I found that the column is distorted on my website. Can you please help check why?

https://www.dropbox.com/s/z9nhw9bkieufup5/distort.png?dl=0

Thank you!

Helen_Smith
Helen_Smith Author Team

Hello, beckyleeik

Thanks for using our template. Please, provide the link to your store, thanks

Regards

Default-user

Hi, this is the link : http://goo.gl/uNiUSl

Thank you!

Helen_Smith
Helen_Smith Author Team

You can use this in your custom.css file:

@media(min-width:960px){.products-list-grid.columns3 .item{width:223px;}} img{height:auto;}


Regards

I bought template ID Store (last modification). Template have many bugs, as example: 1. Mega menu doesn’t working correctly, it’s appeared only in a back side in mobile devises. 2. Home page doesn’t working correctly in Internet explorer, Future product photos stick together, look very bad 3. Documentation is just several samples, absolutely not covered all necessary functions. 4. Customer support is really bad, they answer 1 time from 5 request and all time their answer – we know about bugs, we will fix it in next updates.

Helen_Smith
Helen_Smith Author Team

Hello, rvcapital

Thanks for choosing our theme :)

Please, provide the link to your store, so we may test either your menu or Home Page. Thanks Will you be so kind to specify what exactly is not included in our documentation. Perhaps you have some concrete ideas, will be glad to hear them :)

Regards

I’m having issues with 1.9.1

When someone clicks add to cart and the popup comes up when they select 2 or more attributes in the window it just hangs. Only seems to be issue in latest magento version. Can you please check it out?

Helen_Smith
Helen_Smith Author Team

Hello, phasercomputers

Thanks for informing. We are working on the new version and on the compatibility. Thanks

Regards

Hi,

I have some problems with your theme in magento 1.9. First i have this error : Invalid method Mage_Catalog_Block_Navigation::renderCategoriesSelectHtml(Array ( [0] => [1] => level-top ) )

and second, on page list i have this one :

Call to a member function setTemplate() on a non-object

Helen_Smith
Helen_Smith Author Team

Hello, lignedublanc

Thanks for using our template. Will you be so kind to create the ticket at http://support.8theme.com with the details so our expert may check and provide you the solution.

Regards

Hi,

Can I ask when will the theme version update compatible to 1.9.1 will be available?

Thank you very much!

Helen_Smith
Helen_Smith Author Team

Unfortunately, we cannot guarantee that till we release theme update.

Regards

wilhelmjourdan

Oh, i hope it would be sooner. Thank you very much!

Helen_Smith
Helen_Smith Author Team

Not at all!

wavedkoi Purchased

Whether you can upgrade the new version for free?

Default-user
wavedkoi Purchased

I want to buy this theme,can i get free update for this theme in the future? or it needs pay for updated theme?

Default-user
wavedkoi Purchased

Sorry my English.

Helen_Smith
Helen_Smith Author Team

No, of course not.You need not pay for the theme updates. You will have the opportunity to download them from your ThemeForest account.

Regards

Hello, I stop getting this error after I upgraded to magento 1.9 14/12/2014 19:44:20 [error] 4536 # 0: * 8321 FastCGI sent to stderr: “PHP message: PHP Fatal error: Call to undefined function themeOptions () in/var/www/clients/client1/web1/web/app/design/frontend/default/blanco/template/catalog/product/view/media.phtml on line 5 “while reading response header from upstream, client: 000.000.000.000, server: xxx.xxx.it, request:” GET / amconf / media / index / id / 8182 / HTTP / 1.1 “upstream” fastcgi: //unix:/var/lib/php5-fpm/web1.sock: “host:” xxx.xxx.it ” Also I have always problems when I log on I / admin because I always see 503 error. You can tell me how I can risovere? thanks a lot

Helen_Smith
Helen_Smith Author Team

Hello, valerug

Thanks for choosing our template. Currently, we are working on the compatibility of our Magento theme with the last Magento versions. You may leave your ticket with the issues at http://www.support.8theme.com so our expert may check that

Regards

Hello,

On hover to navigation menu buttons it is getting 1 size smaller than its original font size (13px). It is checking the index:79 but there is no css like index.

I did everything on style.css and menu1.css

How can i fix this.

aynurabbott.com (Check the buttons they all shrink when hover on to them)

Helen_Smith
Helen_Smith Author Team

Hello, cbehen

Thanks for your request, we wanted to review the site but got the message: “we are sorry but this store is down for maintenance please try again later …”

Regards

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