Discussion on Blanco - Fluid Responsive Magento Theme

1218 comments found

qiuping Purchased

hello i am going to purchase this theme,i am worry whether the speed is fast ? i have bad experience in the past ,the website is very slowly? (magento theme) can you give me some advice.many thanks.

Helen_Smith

Hello, qiuping

Thanks for the question and for the interest. We cannot say too much about the speed of your site, as mostly that depends from the server you are using. Sometimes third-party modules can influence the site speed.

Regards

Hi is this theme ok with 1.5.1 ? regards

Helen_Smith

Hello, wingpartners

Thanks for the interest in our template!

If you are talking about the compatibility with Magento 1.5.1, then yes, our theme is compatible with Magento versions beginning from 1.5.0.1 to 1.9.0.1

Regards

Default-user

Thanks for your quick answer !

Helen_Smith

You`re welcome :)

Hi

Is this theme compatible with Magento 1.9.1 yet??

If not when will this be made compatible?

Also when initially purchasing the theme i was advised that the merge css and js feature would be implemented in a soon to be released update yet over a year later and still nothing.

Great theme but lacking in terms of adhering to what is said unfortunately, I ‘m sure everyone who has purchased the theme is wanting the theme to be made compatible with the latest version of magento.

Helen_Smith

Hello, amar786amar

Thanks for the comment.

We are sorry for the delay in the new updates. The point is, we are involved in a new project and the compatibly improvements require time and efforts. So, take again our apologies. We will try to make that faster.

Regards

qiuping Purchased

Dear

i have purchased your theme and installed service.meanwhile i have send you several email.while i have not received your reply.can you answer me ? many thanks.

OlgaBarlow
OlgaBarlow Author Team

Hello,

Check your email, we sent the answer. Your installation is almost finished. We’ll inform you when the work will be done.

Regards

Hello ! I have a question. When i use the theme.i add a configurable products, i got many products list on the homepage. Even in the “New Products “and “sale product” , meanwhile , i did not set them in the admin panel .what should i do now ? Thank you !

Helen_Smith
Helen_Smith Author Team

Hello, webzzy2014

Thanks for the comment. Please, specify if you have bought our Blanco theme? What do you mean by your request? You do not add new and sale products and they are still appearing?

Regards

qiuping Purchased

hello ,

i try to find main slide(main banner) on backend ,while i can not find ,can you tell me where can i change this ?tks

Helen_Smith
Helen_Smith Author Team

Hello, qiuping

Thanks for using our template. Much appreciated.

Are you talking about the slideshow on the Home Page? Thanks

Regards

Default-user
qiuping Purchased

yes, that’s right ! i can not find on backend! can you tell me .tks

Helen_Smith
Helen_Smith Author Team

If you have reviewed the .pdf documentation file, there is the information about the Slideshow (pages 16-17). You can edit the slides via the code on the Home Page.

Regards

qiuping Purchased

hello

where to change the following words( title words (main title) Blanco Magento Theme 8 theme studio

Helen_Smith
Helen_Smith Author Team

Hello,qiuping

Thanks for the question. Are you talking about the line in the bottom of the page? Or you mean the logo of the site?

Regards

aquagl Purchased

Hi!

I have set :

System >> Configuration >> Theme Options >> Product Per Row = 4
System >> Configuration >> Theme Options >> Product Page Layout = Vertical

Still on Product Page there is only 1 product per page. I want 04 products per row and vertically.

Please, help!

Regards,

Naveed

Helen_Smith
Helen_Smith Author Team

Hello, aquagl

Thanks for using our theme :)

We recommend you to contact our technical support at Forum with your site details. Our expert will take a look at that asap.

Regards

Default-user
aquagl Purchased

Dear Helen,

I registered with your support forum. I dont find any option to post or create new thread in forum. Very worst forum I have ever seen. Not a user Friendly.

Could you please reply here?

Thanks & Regards,

Naveed Shahid

OlgaBarlow
OlgaBarlow Author Team

Hello,

There are two places where you can find Create Topic button: 1) At the right sidebar
2) At the bottom of the Blanco Magento Forum Page

Regards

qiuping Purchased

hello ,

can you tell me how to delete these Popular Tags on the left (it’s not our products at all ) tks

OlgaBarlow
OlgaBarlow Author Team

Hello,

1. Navigate to System->Configuration. Select the “Advanced” tab at the bottom of the list on the left.
2. Open the “Disable Modules Output” panel on that screen.
3. Set Mage_Tag to “Disable”.

Regards

qiuping Purchased

hello 8theme,

i have delete all of your products, so now there is blank on the new products and sale products. how can i make my products display on new products and sale products.many thanks.

Default-user
qiuping Purchased

i have found ,please don’t reply tks.

Helen_Smith
Helen_Smith Author Team

Glad to hear that :)

qiuping Purchased

hello 8theme,

i meet 1 bug. when i want to change the quantity (from shopping cart) then i click update the shopping cart. the quantity will not change .how can i fix this problem,.many thanks.

Helen_Smith
Helen_Smith Author Team

Hello, qiuping

Sorry for delay in response. Please, check if you are not using any external modules on your site. We recommend you to contact our technical support at Forum with your site details in private content so we may help you.

Regards

qiuping Purchased

hello 8theme,

i meet 1 bug. when i want to change the quantity (from shopping cart) then i click update the shopping cart. the quantity will not change .how can i fix this problem,.many thanks.

Helen_Smith
Helen_Smith Author Team

Hello, qiuping

Sorry for delay in response. Please, check if you are not using any external modules on your site. We recommend you to contact our technical support at Forum with your site details in private content so we may help you.

Regards

Hi,

Just wanted to know if there are compatibility issues with 1.9.1.0 version of Magento

Helen_Smith
Helen_Smith Author Team

Hello, glitzjewels

Thanks for the question. Sorry, but we do not recommend to use our theme with Magento higher than 1.9.0 as currently it is not compatible with the last versions.

Regards

qiuping Purchased

when i add goods to shopping cart, then go to checkout page. on the left,there is a promo banner .( a man sit there) where can i change this photo ? the following page is what i said

http://8theme.com/demo/blanco/checkout/cart/
Helen_Smith
Helen_Smith Author Team

Hello, qiuping

Thanks for using our template.

Edit or delete right_block_without_design1 in CMS> Static Blocks.

Regards

Default-user
qiuping Purchased

thank you , i think you wrong the banner ,not this photo . the photo( a man sit there) i find a long time and can not find where to change .please advise.many thanks.

http://8theme.com/demo/blanco/checkout/cart/
Helen_Smith
Helen_Smith Author Team

You can change than in skin/frontend/default/blanco/images/media/fpo_no_crosssell.gif by your image

Regards

Hi

Still waiting on this promised update for magento 1.9.1

It doesn’t appear as tho this is going to be forthcoming any time soon if ever!

Do you have an expected release for the update pls??

Like ive said before great theme just a bit dissapointed in regards to support and updates, only side that is lacking.

Helen_Smith
Helen_Smith Author Team

Hello, amar786amar

Take our apologies for the delay with updates. That is caused by our busy schedule. We will try to do our best and speed up that process. Thank you for understanding.

Regards

I am having some issues with the theme. I have few static pages, where I want to write about the company – the problem is that it also shows the left side bar (the one where usually it gives filter options) with a comparison bar.

How do I add static page that i’ve created to the menu, so I can see it without any blocks or products?

Default-user

Also, how to take compare products tab completely?

Helen_Smith
Helen_Smith Author Team

Hello, lasthorizon1

Thanks for using our template :)

If you have created the page via >CMS>Pages, there you may find the Design tab and >choose 1column

Regards

MY magento version is 1.9.1.0 Can i use this theme??

Helen_Smith
Helen_Smith Author Team

Hello,derekchen

Thanks for the interest in our template :)

Currently, we recommend to use our Blanco theme with Magento version 1.9.0

Regards

aquagl Purchased

Hi!

I want new products with pagination on home page with 4 products in a row. I don’t want carousal. It has been long time, I couldnt find any solution from your side. I did all configuration in the admin panel which is required for it. But its not applying on your theme.

Furthermore, you 8theme website forum has so many bugs, I cant even login in it.

Please, help.

Naveed

Helen_Smith
Helen_Smith Author Team

Hello, aquagl

Thanks for being our customer :)

Please, be so kind to specify what difficulties you faced when trying to enter our Forum? Thanks

Regards

Default-user
aquagl Purchased

Dear Ma’am,

I cant login to your support forum. I also tried to forget password link. Its also not working.

I request you to please reply here instead of forum. I have already mentioned above my problem.

Thanks

Helen_Smith
Helen_Smith Author Team

Please, contact us via http://8theme.com/contact-us (Sales department) so we may restore your Forum account. Thanks

Regards

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