Discussion on Blanco - Fluid Responsive Magento Theme

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1231 comments found.

When you will make new styles? for years its always same,can you make some changes,new design etc…

Hello, bronzemoontr

Thanks for using our theme!

Currently, we are not planning to prepare smth new, but we will think over that. Thanks

Regards

olaskoe

olaskoe Purchased

Dear Support Team, I purchased this theme a few months ago. I am happy with it so far. Wanted to ask if someone could help me by showing me how to set the background images to repeat on both x & y axis. I am trying to use pattern3.png. But haven’t been able to. Please help thanks

Hi, olaskoe

By default background image is repeated on both x and y axis, so you don’t have to set anything. You can unset repeating option in System/Configuration/Theme Options/Background Options/Background-repeat (just set this option to “Select” value).

Regards

Hi

Once again asking in regards to the supposed promised update for Magento 1.9.1.1??

Will this actually be forthcoming as it doesn’t appear you have anything in regards to it in the pipeline. Considering how popular this theme is it seems to be lacking the customer service aspect of it also I get the impression that this is as far as you guys will be taking this theme and have no intention of actually updating it to the latest version.

When i initially purchased the theme I was advised that the Merge CSS and JS function would be implemented in a future update 2 or so years on and still no merge compatibility!

Can we please get an honest answer as opposed to getting the same response of it’s on our list to do, an honest answer is appreciated as opposed to stringing us along.

Thank You

Hello, amar786amar

Thanks for the comment. I am sorry for the late response.

As regards to Magento 1.9.1, our experts already working on that, testing and fixing all the issues. We hope to release the updated version soon.

Concerning merge css and js, sorry, but we are not sure about its implementation.

Kind Regards

Doesn’t appear like you guys are interested in responding to any questions about updating the theme update!!

No update to the theme to make compatible with latest version of magento even though it has been stated that it will be made soon upon multiple occasions!

No update in regards to the theme being compatible with the merge jss and css functions which i was told would be available in an update when i enquired a few years ago before purchasing this theme. Only purchased in light of being told that it will be done.

If you can please take the time to answer in regards to there being an update for Blanco in respect to the above points, as it appears that you seemingly don’t care once someone has purchased the theme! Will definitely think twice before purchasing any themes from you guys in the future!

Hello, amar786amar

Thanks for the comment. I am sorry for the late response.

As regards to Magento 1.9.1, our experts already working on that, testing and fixing all the issues. We hope to release the updated version soon.

Concerning merge css and js, sorry, but we are not sure about its implementation.

Kind Regards

Can the category display image size be increased ?

Hello, bhuvan1277

Thanks for the comment.

That is possible only via additional css changes.

Regards

Our site menu is not working on mobile as it is on demo site of theme. There is no such functionality in theme. Are we missing something?

Hello, flashdener

Thanks for the comment. Please, be so kind to provide us the link to your store, so we may check,

Regards

How do I private message. Email?

You may contact us here with all the details: http://www.8theme.com/contact-manager/

Regards

Hello, I have installed your template but I’ve seen that I do not see the menu on mobile devices. What should I set? It ‘a bug of the template? can you help me please?

thanks a lot!

Hello, valerug

Thank you for choosing our theme for your project.

We cannot say exactly what caused the issue with mobile menu on your site. Please, contact us here http://www.8theme.com/contact-manager/ with your details (FTP and admin panel)

Regards

hi are you planning 1.9.2 vers. update?

OlgaBarlow

OlgaBarlow Author Team

Hello,

Yes. We think new update will be available soon.

Regards

how can i add {{block type by category . only i can find even featured or new products code

OlgaBarlow

OlgaBarlow Author Team

Hello,

Unfortunately there is no such feature in our theme.

Regards

I brought the template and it doesnt include the demo data.. how can i get just the demo data and only the demo data weather it is a sql file or other files?

OlgaBarlow

OlgaBarlow Author Team

Hello,

In theme description we don’t mention that demo data included. Default Magento dummy content you can find here http://devdocs.magento.com/guides/m1x/ce18-ee113/ht_magento-ce-sample.data.html Demo data includes products and categories with demo images. How to create homepage and footer you can find in documentation.

Regards

i will take this up envato as the installer is frustrated and rightfully so.. You should include the fact you do not include the data so buyer beware..

OlgaBarlow

OlgaBarlow Author Team

Hello,

We’ll add the notice that demo data is not included.

Regards

Helen_Smith

Helen_Smith Author Team

HELLO, DEAR OUR CUSTOMERS  :)

We’re happy to provide the best support to all our customers through our knowledgebase and Forum. If you have any pre-sale question you can post it here in the comments or sent it via email. The response time depends on the request complexity and can sometimes takes up to 24 hours.

We do not provide general WordPress, Magento, WooCommerce support that isn’t related to our themes. We’re not able to support third party plugins or ensure that every one works properly with our themes.

Before submitting your support request, please review our FAQ, Video Tutorials, and theme documentation to see if your question has been covered.

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8theme Team

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