An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by 8theme
They will respond to buyers' questions via their own support system.Go to item support
Additional information from 8theme:
- Responding to questions or problems regarding the item and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
- Customization and installation services
- Support for third party software and plug-ins
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.
|Created||18 May 12|
|Last Update||28 May 14|
|Compatible Browsers||IE9, IE10, IE11, Firefox, Safari, Opera, Chrome|
|Software Version||Magento 220.127.116.11, Magento 18.104.22.168, Magento 22.214.171.124, Magento 126.96.36.199, Magento 188.8.131.52, Magento 184.108.40.206, Magento 220.127.116.11, Magento 18.104.22.168, Magento 22.214.171.124, Magento 126.96.36.199, Magento 188.8.131.52|
|Compatible With||Magento Enterprise|
|ThemeForest Files Included||Layered PSD, PHP Files, CSS Files, JS Files|
|Tags||8theme, apparel, blanco, clean, clothes, ecommerce, enterprise magento, fashion, fashion store, magento, magento template, magento theme, responsive, shopping, unlimited colors|