2659 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
nitinat Purchased

I bought Blanco theme. I’m running wordpress on localhost and wonder how can I install Layerslide plugin? Do I have to purchase it?

Default-user
nitinat Purchased

and I also have a problem with lightbox on Sizing Guide. When I click on it, it brings me to a new window.

8theme

Hello, nitinat,

Thanks for your purchase, the plugin is included in our theme and you may install it for free in Admin Panel

Regards

Default-user
nitinat Purchased

It asks me to connect FTP. How can I set up FTP on localhost?

8theme

Sorry but we are not good advisers in that, you`d better contact your host provider.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
nitinat Purchased

I have a problem with lightbox on Sizing Guide. When I click on it, it takes me to a new window.

8theme

Hello, nitinat,

Please, provide the link to your site and check if you have the latest theme version.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi! I am very interested in buying Blanco Wordpress Theme, but I just wanted to know, before buying it, if your theme’s control pannel is available in Spanish or if this one is just in English.

Thank you very much in advance

8theme

Hello, davidkb,

Thanks for your interest in our template, appreciate that. You can make your dashboard on your desired language with the help of the plugin.

Regards

Default-user

That sounds great! What plugin do I have to use?? Thanks again

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
nitinat Purchased

why woocommerce in Blanco theme can do tracking order?

8theme

Hello, nitinat,

Please, be more specific in what you mean by that?
Thanks

Regards

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Portugal
  • Referred between 1 and 9 users

Hi, is Blanco allready translated to portuguese from Portugal, pt_PT ?

Thanks

8theme

Hello, reviewproduct,

Unfortunately, we do not have currently this version of translation, only Spanish one.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hi, i like to add video and live chat option in my home page and for this i need to add right side bar in home pages .how can i do this please help me

8theme

Hello, GlobalEduLink,

Please, contact us at Forum ( http://8theme.com/forums ) with the link to your site and the details of your ideas.
Thanks

Regards

Default-user
http://www.weightregulator.com/ i like to add video and live chat option on home page right sidebar.how can i do this please help me
8theme

All these options are not possible in our theme by default, only by additional customization and plugin for Live Chat.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

i need to have the product layout in Blog page. Blanco allows to have the product with the description below or above in blog page. This needs to be changed. can anyone help me out?

8theme

Hello, ncksteven,

We have separate designs for Blog Page and Single Product Page. Will you be so kind provide us more details about your idea? Will be glad to see you at our Forum ( http://8theme.com/forums )
Thanks

Regards

Default-user

Hi i need the products in this page http://bgeds.com/bgeds/frontsitedemo/merchant-name/rudy-project/ to be displayed as in http://bgeds.com/bgeds/frontsitedemo/product-category/sports/all-racing-products/

I have added merchant name as attribute and added to the menu using the link. When clicking the brands, it displays like a blog page which i need to change. Please suggest.

8theme

It cannot be done by default in our theme, as posts and products are displayed in different ways. And it requires additional customization to change smth.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
mynjoyas Purchased

Hi! I have just bought this theme, but it doesn’t work. I can’t install it. I have read in the comments section that this problem was mentioned before, I tried to apply zip it into Blanco.zip and upload it again, but it doesn’t work either. “Can’t find styles.css”. What should I do?? Thank you in advance

8theme

Hello, mynjoyas,

Please, unzip on your local machine theme archive (Blanco_Responsive_WordPress_Theme.zip).Find inside Blanco_WordPress_Theme.zip archive, and unzip it too. Find inside blanco folder and make the zip archive blanco.zip, so it should look like “blanco.zip/theme_files” not “blanco.zip/blanco/theme_files”. Now upload this archive to wordpress. If any difficulties, feel free to contact us at http://8theme.com/forums

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Josy7 Purchased

Hi there,

Thanks for getting back to me really appreciate that. However, I have replied the email you sent this morning, with regards to technical issues for Blanco themes (Ticket ID: XWU-750-83699), provided the exact details needed. Still waiting for your reply on these issues.

Please, kindly send a human response, acknowledging my email, instead of automated reply, as I saw there was an automated reply.

Thanks for your understanding and support.

Regards, Josy

8theme

Hello, Josy7,

We have answered to your ticket, please, check.

Regards

Default-user
Josy7 Purchased

Thank you so much 8theme!

You guys have been ‘Excellent’ with your support… Everything works!

Kind regards, Josy

8theme

Thank you so much 8theme!
You are welcome :)
Do our best!

Kind Regards

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
victordd Purchased

Hi there,

Your theme is fabulous and I’m enjoying using it! It’s very easy to customise too!

One question though, on my website http://amyselection.com/ you can see that the first product thumbnail is a landscape image and it doesn’t fill up the whole thumbnail space. I’ve already ticked the ‘hard crop’ in the settings, but looks like it tried to fit the image width inside the thumbnail area rather than filling it up and crop the rest. Could you please tell me how I can change it? Thanks!

Regards Victor

8theme

Hello, victordd,

Thanks for using our template. Unfortunately, it can be cropped only or upload square image so it may fir the box.

Regards

Default-user
victordd Purchased

Thanks for the reply. Do you mean that to make the image fill up the square thumbnail I will have to create an extra square image just for thumbnail use? If i’ve got 100 products I will have to create 100 separate images? Can you recommend any plugin that can do the croping? Thanks!

Regards Victor

8theme

If you have tried to change the image options via WooCommerce >Settings>Products>Image options then Regenarate thumbnails and nothing help – you need to reupload the landscape images – into square ones.

Regards

Default-user
victordd Purchased

Hi, in the WooCommerce settings I’ve changed the thumbnail size to 220px by 220px, hard crop. I’ve uploaded a new landscape image, but the thumbnail is still scaling the image into a 220px wide landscape image instead of cropping it into a square image. You can check the site here http://amyselection.com/

Is there other way to make it work like changing the CSS? Could you please give me some guide here about how to do it properly? Thanks!

Regards Victor

8theme

After change the image options in WooCommerce settings, install the Regenarate thumbnails plugin and reg. the thumbnails. If nothing change, contact us at http://8theme.com/forums provide the access to FTP and back end so we may review that.
Thanks

Regards

Default-user
victordd Purchased

Hi I did regen all the thumbnails and it still didn’t work. I would love to submit a ticket but I don’t know why when I register on your support forum it says my purchase code is wrong. I’m 100% sure it’s the right code. Could you please give me an email address so I can send the request through? Thanks a lot!

Regards Victor

8theme

You may try to contact us via http://support.8theme.com or provide here your email address so we may check your account.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I’m thinking of buying the theme but wonder if you have this theme in Swedish?

8theme

Hello, jossan84,

Thanks for your interest in our template, appreciate that. Unfortunately, we do not have currently this variant of translation but will be grateful to have :)

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi , please help me i lost home page code that contain slider ans baner and product.please help me asap

8theme

Hello, GlobalEduLink,

http://8theme.com/demo/docs/blanco/index.html#!/installation Contact us at http://8theme.com/forums and we will help you.

Regards

Default-user

Thanks for your help .i have done dome part buy slide is not comming my website is http://www.weightregulator.com/.how can i bring slider in home page.please help me

Default-user

i have done some work but where shall i get the slider name and alias my site is now http://www.weightregulator.com/

Default-user

hi i add [rev_slider slimjuice1=”1”] but it shows error.please help me

8theme

Contact us at http://8theme.com/forums and we will help you. More details will be helpful.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
FirmusUSA Purchased

Hello,

I was recently working on a website: www.naturalcandlepastries.com using the Blanco theme and the background as well as other color content for the products page are not showing up on the website. It’s almost like it’s sitting in the background. When I clicked View Source the selected color code for the background is present, however, it’s now showing up.

Please advise.

Thank you!

8theme

Hello, FirmusUSA,

Please, contact us at http://8theme.com/forums and provide the details to your backend so we may check that.
Thanks

Regards

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
mayela Purchased

safe to upgrade WooCommerce 2.1.12 ?

8theme

Hello, mayela,

Yes, you may update your WooCommerce plugin. If any difficulties, feel free to contact us at Forum

Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
ncksteven Purchased

SKU for variable product is not showing up for variations. Instead all variable products shows the Base SKU and not the unique one mentioned for each variation. Can you help on this?

8theme

Hello, ncksteven,

Please, specify, if you have the latest theme version and contact at Forum with your site details so we may check the issue.
Thanks

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
adelinew Purchased

hi, what short codes can i use to display all products? and is there any way for me to resize the picture size of the catalog? its too small for my liking

8theme

Hello, adelinew,

All the available shortcodes are in our documentation. What do you mean by youre request? Do you want to have the separate page with Categorized products? You may also contact us at http://8theme.com/forums to get our technical help.

Regards

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 1-2 years

Hi, I configuring Blanco theme for my client, and I have question -

Does Blanco theme for wordpress have advanced search feature as here – http://8theme.com/demo/blanco/catalogsearch/advanced/

If yes, where I can set it up?

And how can I create page like this: http://8theme.com/demo/blanco/sales/guest/form/

Also how I can show order history in buyer account?

8theme

Hello, ddblu,

Thanks for your interest. All the features you can see on our demo, are available. When you make your purchase, you can contact us at http://8theme.com/forums to get the necessary technical support.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi i like to buy a woo commerce template with right side bar and i can upload video.can you help me?

8theme

Hello, GlobalEduLink,

Thanks for your purchase. To get our technical support, please, contact us at http://8theme.com/forums
Thanks

Regards

Default-user

not blanco theme i like to buy another theme with right side bar and video upload . do you know any theme with this feature.please send to me

Default-user

hi how to set background images

Default-user

i have done it thanks

8theme

Not at all :)

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi i like to change the height of the slide show where i need to go .please help me i know css but where i need to go to do this just tell me please

8theme

Hello, GlobalEduLink,

Have you tried to set up the Slider via Revolution Slider settings?

Regards

Default-user

Thank you so much i have done it one more thing how can i increase featured product size

Regards

Default-user

Hello, where is the text source for slider??Please reply me

Default-user

i went edit slider option but option is disable

8theme
8theme Author

All the slider settings are available at Revolution Slider>Choose the slide and Edit Slides.

Regards

Default-user

yes but text area is disable how can i enable it?

8theme
8theme Author

It will be much better if you contact us at http://8theme.com/forums with the site details so we may check.
Thanks

Regards

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