2530 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
kfleenor Purchased

Hi, Is there a way to upload the demo content? thanks!

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Hi,

I have posted in the forum for a couple days now without receiving a reply. http://8theme.com/forums/topic/updating-the-theme/#post-1015

I did the update on my site and now my homepage is gone and instead a single product displays. Also, all of the products have error messages. I have been reaching out for support for a little while now, provided admin access and everything and haven’t heard back. I can’t add new products or edit my site until this is fixed.

Thanks,

Cortney

8theme

Hello, cortneydryden,

Usually you get the answer within 48 hours. Please, check your topic.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

The demo link is incorrect on this site. It points to a different template. I purchased this theme with the demo site in mind and now I’m not getting any responses on how to make this better. Change the link to the correct theme.

8theme

Hi, vtoshach58,

Please, provide the link to the demo you are talking about. Thanks

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
sd142ppr Purchased

Hi there,

Have purchased, and really like it!

Two questions:

1. When will the theme be updated for WooCommerce 2.1.7 ?

2. How best to set up the shop for wholesale, whilst still allowing retail of part of the products (being greetings cards in this case, and NOT allowing public sale of wrapping and notebooks, which are wholesale only…) ..?

Many thanks, Steve

8theme

Hi, sd142ppr,

Please, specify if you have any issues with the latest WooCommerce version? As for the wholesale, you need to study WooCommerce features.

Regards

Default-user
sd142ppr Purchased

This in the System Status, under Environment/Template Overrides:

“grouped.php version 2.1.0 is out of date. The core version is 2.1.7, “

And this in the main WP header admin:

“Your theme has bundled outdated copies of WooCommerce template files – if you encounter functionality issues on the frontend this could the reason. Ensure you update or remove them (in general we recommend only bundling the template files you actually need to customize). See the system report for full details.”

Thank you :-)

8theme

Please, check if you have the latest theme and WooCommerce version.

Regards

Default-user
sd142ppr Purchased

Yes I do.

8theme

Please, contact us with your issue in http://8theme.com/forums
Thanks

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
DieselX Purchased

Hi I bought this theme and when I try to upload it to wordpress it won’t let me. Thanks

Default-user
DieselX Purchased

Says wordpress failure notice

8theme

Hi, DieselX,

Please, try to install our theme via FTP.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
AeroKira Purchased

Hello. I have noticed that when I try and add an item to the cart, nothing happens. Can you please take a look, I need to launch this week! Thanks so much

http://2girlsandasarong.com/
8theme

Hi, AeroKira,

Please, check if you have the latest WooCommerce version and not using any third-party plugin than can cause the issue.

Regards

Default-user
AeroKira Purchased

Yes, I am using the latest WooCommerce and turned off all other plugins and it still didn’t work. Can I give you login credentials so you can take a look?

8theme
8theme Author

You may provide them in http://8theme.com/forums in private content.
Thanks

Regards

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years
mk230580 Purchased

Hello,

Install successfully, but email notification not working in woocommerce & contact us form . kindly advice what we do?. our domain is (http://dyanainternational.com/)

8theme
8theme Author

Hi, mk230580,

Please, contact us in http://8theme.com/forums with all the details of your issue. Thanks

Regards

Default-user
mk230580 Purchased

unable to register my self in forum (Showing Wrong purchase code)

8theme
8theme Author

Ok, try to leave a ticket in http://support.8theme.com and we will discuss that issue.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
renato12 Purchased

i got some questions:

1;- how do i hidde those categorys that dont have any products??

2;- how do i put the menu navigation in bold type?

8theme
8theme Author

Hi, renato12,

You may simply remove the category from the Products>Categories. If you cannot change the font via Theme Settings, you may do that via custom.css file.

Regards

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users

will any optimizing browser images plug in work on this theme? a total cache type?

8theme
8theme Author

Hi, hollysnails,

The plugin may work with our theme but we cannot guarantee fully compatibility.

Regards

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Netherlands

Hi,

We are getting a fatal error: Fatal error: Call to undefined method WC_Shipping::get_available_shipping_methods() in /home/acp/domains/acpshop.nl/public_html/wp-content/themes/blanco_test/woocommerce/checkout/review-order.php on line 10

Customers cant buy. Using version 2.3

Just need to update??

8theme
8theme Author

Hi, TravisKempers,

Please, contact our technical support in http://8theme.com/forums to get help. Thanks

Regards

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