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2871 comments found.

Hello, I have some problem in the website.I think that is Css issue. http://aureusart.com/costumes/ In homepage,the product with regular price are cut by straight line but in shop page you will see regular price is not cut by straight line.

Please let me know how to cut shop regular price marked by strike. Thanks

I have cleared the cache but no changes done.

Thanks

Hello, I have solved this..

Thanks

Thanks for notifying :)

How do I change the size of the page and next page arrow on the “Shop” page?

Currently, I’m in my dev environment. Are there any other options?

I’ve resolved my issue. Thank you your breadcrumb statement steered me in the correct direction.

Helen_Smith

Helen_Smith Author Team

Not at all :)

On the my-account/view-order/<order number> page, below the actual order number the following is displayed “Order # was placed on and is currently .” The order number and current status is not populated.

Helen_Smith

Helen_Smith Author Team

Hello, techsavvydiva

So we may check that, we need your details. Please, contact our experts and they will provide you the assistance.

Regards

Who else should I contact? Is there an phone number or email?

hi i am very Interest in buying the theme but i canĀ“t see the mobil version of the theme if i reduce the browser window. tryed this with ff and chrome . only a blank screen apears . on this url http://8theme.com/demo/blanco-wo/ thx for feedback
Helen_Smith

Helen_Smith Author Team

Hello, drdesign

Thanks for the interest in our template :)

Our theme is responsive and adapt to any screen.On our demo loader is enabled, that`s why you get white screen. When you refresh the page it will display ok on mobile. If you purchase our theme you could disable that loader in theme settings.

Regards

Is the theme compatible with the newest version of wordpress and woocommerce? I have a few problems currently also: On the cart page i am getting “Fatal error: Call to undefined method WooCommerce::nonce_field() in /home/content/p3pnexwpnas08_data01/46/2675046/html/wp-content/themes/blanco/woocommerce/cart/shipping-calculator.php on line 67”

Also on the Checkout page it is showing the payment/checkout method twice. How can i fix this immediately because the site is live, thanks.

Helen_Smith

Helen_Smith Author Team

Hello, kaneodesigns

Thanks for the comment and for being our customer!

Please, check if you are using the latest theme version with the latest woocommerce and WordPress. These issues should not display if everything is up to date.

If the issue remains, very likely the old files were not removed after update. Then, please, contact us at support forum with the details in Private Content: http://www.8theme.com/forums

Regards

duckspro

duckspro Purchased

Hi there,

Just bought the theme. Everything is going good so far, but I’m noticing that a few of my single product pages, namely all the duck calls, are having the short description with price etc, cut off by the image. I have set the correct dimensions and regenerated all images as well. This didn’t fix it. Any ideas? If you want to see what I’m talking about, you can see http://duckspro.com/product/capital-waterfowling-duck-calls/matt-wilson-signature-series-duck-call-acrylic/

Helen_Smith

Helen_Smith Author Team

Hello, duckspro

Thanks for being our customer!

We recommend you to check again the dimensions of your uploaded image. Perhaps you have changed smth in your css file. For more assistance, you can contact us at support forum with the admin panel details to check. http://www.8theme.com/forums

Regards

duckspro

duckspro Purchased

I haven’t touched the CSS file and all my images are 350×350. I guess I’ll get on the forums. All the images on my site cut into the text on the short description though. I really hope there is a fix to this.

Helen_Smith

Helen_Smith Author Team

If you need the assistance, please face to our experts at Forum with your site details ;)

Regards

PRE SALE: Is the mega menu available on the wordpress version yet? Thanks in advance

Helen_Smith

Helen_Smith Author Team

Hello, GunsandCo

Thanks for the comment. Sorry, but we did not include this option into our theme. Please, take a look at our newest themes: Royal, WooPress and Classico. You will like them :)

Regards

WooKids! Amazing! Thank you!

Helen_Smith

Helen_Smith Author Team

Glad you have found what you need ;)

Hi

On the following site,http://79.170.44.96/sweetdealsboutique.com/ when logged in under admin, the PW toolbar doesn’t show on this page http://79.170.44.96/sweetdealsboutique.com/shop/ I have set the woo commerce shortcake as [recent_products per_page=”12” columns=”4”]

Also, on this page for example http://79.170.44.96/sweetdealsboutique.com/product/floral-print-blazer-print/ the description, quantity r add to cart are not showing

Can you please help as I need this site launched soon

Thank you

PS, I have version 2.8 installed already

Helen_Smith

Helen_Smith Author Team

Hello, buttalovejewelry

Thanks for being our customer ;)

We recommend you to update our theme to the last version (3.2)

And if the issue remains, please, notify us about that so we could provide the assistance.

Regards

Hi I have a question before purchase this product… Im doing a photoprint store and is there a way to try this item or a demo?.. or my question is if i can add on each product like a tab of option of diferent sizes same as prices with the sizes. Also if there is options for shipping at the checkout that we can fill and them it gives the total amount. Thank you.

Helen_Smith

Helen_Smith Author Team

Hello, gerardl69

Thanks for the interest in our template. Sorry, but we do not provide our demo for test.

Yes, you may add the options for your product via woocommerce settings: http://docs.woothemes.com/document/variable-product/

Checkout options are also related to WooCommerce plugin :) Of course you will get the total price after selecting all the options. You will have cart total + shipping =subtotal

Regards

Pre- purchase question.

I have a very old wp-ec theme, if I updated to this theme would I need to upload all of my products again from scratch, or does a new theme adopt the existing products automatically?

Helen_Smith

Helen_Smith Author Team

Hello, magoodesign

Thanks for the interest :)

Of course, not ;) All your products will remain on your site. Nothing should be uploaded, be sure. Only the site design will change and its functionality.

Regards

vincetan

vincetan Purchased

Hi,

Is the theme compatible with the latest wordpress? (4.2.3) Variable products ‘Add to Cart’ buttons are not appearing. All my plugins, wordpress and also the theme is the latest version.

This is very urgent i hope you will respond to this issue as fast as possible. Thanks

Hello, vincetan

Thanks for the comment :)

Currently, we do not recommend you to update your word press version. If you have already done that and having issues, please, be so kind to contact us at Forum with your details. Thanks http://www.8theme.com/forums

Regards

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