2806 comments found

HELLO, DEAR OUR CUSTOMERS :)

We’re happy to provide the best support to all our customers through our knowledgebase and Forum. If you have any pre-sale question you can post it here in the comments or sent it via email. The response time depends on the request complexity and can sometimes takes up to 24 hours.

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8theme Team

neruda Purchased

Anyone have any luck finding a cache plugin that will work with this theme? This is really important. We have a lot of products and a lot of traffic these days and it’s creating a huge load on the server.

Seems like this should be a priority?

Dear author, There is pt-BR language support, or PO files for translation?

Helen_Smith
Helen_Smith Author Team

Hello, rmaxpayne

Thanks for the interest in our template :)

We have only Spanish translation available from our customer if that may interest you. We also included po and mo files for the manual translation.

Regards

mayela Purchased

Do you recommend to upgrade the theme with the envato-wordpress-toolkit plugin ?

Helen_Smith
Helen_Smith Author Team

Hello, mayela

Thanks for using our template :)

Unfortunately, we do not recommend any of our customers to use this plugin but to update our theme manually via FTP: http://www.8theme.com/demo/docs/blanco/#!/upgrade

Regards

unvolado Purchased

Hi, I can’t my categories product on the menu. They dont show in Aparence>Menu and i dont know why. Moreove when i go to my site and i go to shop, the site show me:

Fatal error: Call to undefined method WooCommerce::get_image_size() in /usr/home/unvolado.com/web/wp-content/themes/blanco/woocommerce/content-product.php on line 54

Helen_Smith
Helen_Smith Author Team

Hello, unvolado

Thanks for using our theme for your project!

Please, check if you enable Categories in Appearance>>Menus>>on the very top of the page, in right corner,there is Screen Option>>>where you may choose what to include into your Menu

Regards

Default-user
unvolado Purchased

The same error

Fatal error: Call to undefined method WooCommerce::get_image_size() in /usr/home/unvolado.com/web/wp-content/themes/blanco/woocommerce/content-product.php on line 54

unvolado.com

Helen_Smith
Helen_Smith Author Team

Please, update our theme to the last version. http://www.8theme.com/demo/docs/blanco/#!/upgrade Thanks

Regards

unvolado Purchased

Hi!

i want to see de Layerslider in homepage bigger and i want to delete de ’’ Primary widget area’’ but i dont know how i can do it. Now, i put a white text there, it’s cleaner but there is a white space in the left side. Could i delete this space and be a big are for the sliders?

thanks

Helen_Smith
Helen_Smith Author Team

Hello, unvolado

That will be much better if you contact us with your details at http://www.8theme.com/forums so we may have the general idea of your issue. Thanks

Regards

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