2766 comments found

neruda Purchased

I’m just wondering if anyone has gotten any cache plugin to work with this theme?

I’m having the same problems with the top right cart not updating when an item is added. I use W3 Total cache with all of my other ecommerce sites. The only ones I can’t get to work with a cache plugin are using Blanco and XMarket.

Helen_Smith
Helen_Smith Author Team

Hello,

Sorry for the inconveniences. We are working on fixing the issues with compatibility of Total Cache plugin.

Regards

mgginus Purchased

I just bought this theme. When I tried upload it, it failed and shows the information like this:

“Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed. “

What should I do now?

Helen_Smith
Helen_Smith Author Team

Hello, mgginus

Please, unzip on your local machine theme archive (Blanco_Responsive_WordPress_Theme.zip). Find inside Blanco_WordPress_Theme.zip archive, and unzip it too. Find inside blanco folder and make the zip archive blanco.zip, so it should look like “blanco.zip/theme_files” not “blanco.zip/blanco/theme_files”. Now upload this archive to WordPress.

Regards

pixbyJW Purchased

hi, I am trying to install the wp slider demo content from blanco provided in the zip file,

“If you want, you may use our demo slides by importing the Blanco-Layer-Slider.zip file.” from the documentation.

when i try to import it and upload the zip file through wordpress it says the following: orry, there has been an error. “This does not appear to be a WXR file, missing/invalid WXR version number”

am i trying to install it the correct way?

is there another way of installing the demo slides (because the wp slider is not active on my home page either it says [LayerSliderWP] Slider not found.

many thanks, jess

Default-user
pixbyJW Purchased

I figured it out, install through wp slider. however the imported slider is still not appearing on my home page? It still says slider missing on the home page. how do you link the slider to the home page like blanco demo. thanks!

Helen_Smith
Helen_Smith Author Team

Hello, pixbyJW

Thanks for using our template ;) Please, check if you the shortcode mentioned on the Home page corresponds to the one that is created on Revolution Slider>Settings

Regards

highway66 Purchased

Hi, What is the best way to update Layerslider Plugin. I have found the new version under Blanco, code, plugins. But When I try to upload the zip file, wordpress keeps saying its a fail.

Default-user
highway66 Purchased

I upgrade layer slider by extrating folder and uploading the contents to the layerslider folder. Now when in plugins in wordpress under the plugin it now says this. “You need to authorize this site in order to get upgrades or support for this plugin. Purchase a license or enter an existing purchase code.”

Helen_Smith
Helen_Smith Author Team

Hello, highway66

Thanks for using our template :) There is no need for you to enter any license key. The update we provide to you in the files, is enough for using the plugin with our theme.

Kind Regards

Where the installation how for beginners? This is facking frustating!! Where is the set up documentation!

mayela Purchased
2 questions: 1. With woocommerce Version 2.2.10 shows this error blanco/woocommerce/loop/orderby.php version 2.0.0 is out of date. The core version is 2.2.0, 2. It´s safe to upgrade to WordPress 4.1 ?
  • i have version Blanco 2.9.4 ** Thanks !
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