2659 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
MXMLN Purchased

thanks for your awesome theme !

i still got some questions: 1) how can i move the product description directly under the facebook like button ? 2) why aren’t the pictures of my products (Featured products, related products) shown ? see page here: http://www.envieheartwork.com/?product=anthracite-cashmere-scarf

8theme

Hi,
1. Unfortunately we can’t advise on your custom works with template. Also you use some third party plugin for facebook.
2. There seem to be some css issue. Please, make inquiry through our support form: support.8theme.com.
Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi,

I have an unusual error over at my website www.dualsword.co.uk. If you look at ‘script.js’, I have an error listing “Uncaught ReferenceError: succmsg is not defined” – I have not changed any of these files.

Could you advise?

Thank you! Darren.

8theme

On what page do you get this error?

Default-user

Hi, I get this error on the ‘contact’ page – it stops the ‘email sent verification’ from being shown and keeps the ‘loading’ gif shown.

I have also found that if a customer logs in with a ‘username’, it’s the email that is used as the username instead – very confusing for everyone!

If you have any feedback on these two issues that would be great – also, please use following website URL when checking the above script error: www.buybridal.co.uk

  • Dominican Republic
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, how do I update from version 1.6 to 2.0 without losing my website data?

8theme

Hi,
Your website data will not be affected by theme update. However, you will lose changes that you’ve made to template files.
Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Add Product to section,Value in decimal form section of the page, grams of weight when I do not appear. How to enable decimal portion of the weight in? http://hasirbileziksatis.com/magaza/trabzon-hasir-bilezik-59/
8theme

Hi,
it appears on additional information tab. Because of your customization it renders with white color on white background.
Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, Im trying to add two photos on the home page in section just under home slider, but when I add the HTML code using a text widget to the “SECONDARY WIDGET AREA” and “update” nothing changes. AND when I go back to the secondary widget the text box is now gone??

Is this a bug? or am I missing something?

I’m using the code you have supplied to others for adding home page banners

Thanks

8theme

Hi,
If widget disappears when you save it this might be problems with your wordpress.
Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi , the theme looks great! Was wondering if paypal standard can be used with this theme and if it has any built in SEO functions?

Thanks!

8theme

Hi,
Our theme doesn’t make any new features for payments. All what is supported by your e-commerce plugin will be supported by our theme. Theme doesn’t have built in SEO plugins.
Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Small problem!

I deleted the home page slider “next and forward arrows” but now I have a small red box still in the lower right corner of the slider?? Whats the css code to remove this. looks like a .png image but cant find it for the life of me!

You can see it at www.truepeach.com if needed.

Thanks!

8theme

Hi,
That is the behaviour of this slider. If you need only one image, you could insert it in homepage instead of making slider. By the way, you could hide these elements without touching html simply by css rule: .slider .naviItem {display: none; }
Regards

mccloud55
mccloud55 Purchased

Hello I added the code to Slider section in css but it still does not remove the small red square in the lower right corner ? I deleted this;

iosSlider .sliderNavi, .iosSlider .text1, .iosSlider .text2{ display: none;

and then I added; .slider .navitem {display: none; }

But nothing changes! Let me know..thanks!!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I need to know how I can update the Layer Slider Plug In?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

The Layer Slider, My only issue so far is when I make it responsive it drops from being the exact 940 wide it should be to 900 and doesnt line up as well with the border of my themes menu. www.shawldawls.com

8theme

Hi,
Please, make sure that it has 940px in its settings. Your slider now has 900px by default, it’s not the responsive issue.
Regards

Default-user

right now it is 940px wide responsive. I wont change it until you comment again. But see it is smaller than the width of the menu. Plus is there a way to get the updates for the slider plugin? Just curious?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
nest28 Purchased

If you could just point me in the right direction I would really appreciate it.

The problem I’m having is this template doesn’t have h1 tags on important pages. Ex:

Product tags- No h1 tag Product category –No h1 tags Blog category-no h1 tags Blog post-No h1 tags Product pages- Have h1 tags Blog tags-Have h1 tags

My site has 2 types of tags,categories and pages. The first type is regular blog posts, categories and pages, the second type is product tags, product categories and product pages.

Blog post no h1 tag

Product page

Blog category

Product category

I just would like for all of the above to have h1 tags.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
nest28 Purchased

I fixed most of the pages, now I just need h1 tags for product tags and product categories.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi recently bought the blanco theme and after uploading a test product I’ve noticed that the image is not responsive on mobile (breaks out of site alignment and off screen). I’m not sure why the product image is not responding. I’m using Woo and page im referring too can be found here: http://youknowyouwanttohire.me/guiltytest/?product=blackk-tee

seems like a simple bug or im formatting images wrong. How can i fix this?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
fulc Purchased

Hello, I’m having trouble setting up a second product slider. In the demo it has one for featured products and one for latest products. I’ve only been able to get one to work for me site. The latest products slider works fine with the ‘new’ check box in the product page. How can I set up a featured products slider and how do I set products to be listed specifically in this slider. Any help would be much appreciated. Thanks for your time.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Someone else asked this earlier and I have the same question: “Is there any way to get the sidebar to show on the single product pages??”

I’m trying to keep the sidebar visible even when the user clicks on an individual product to make searching for items easy / as few clicks as possible. This is something that my client is specifically requesting.

Overall- looks great; thank you and good work!

8theme

Hi,
Unfortunately, there is no such feature to add side bar on single product page in our theme.
Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
afif3011 Purchased

Hi Support,

Can i arrange pages header (menu tab i.e: home,product page, contact us) by my own structure. By default the pages tab sort by alphabet. I need to arrange the header tab using my own arrangement

Can u assist on this

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Singapore

HI,

I have 2 ticket opened (OXV-307-91620 & UUE-104-13677). Appreciate you response on this.

Thank you very much

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Tomek200 Purchased

strange behavior – why does my background image position in the Y-direction alter from when I am logged into my site or not… all looks fine, lines up how i want it but once i log out or more spcifically when someone else vies the page the background image sits too low on the page… ??

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
afif3011 Purchased

Avoid my previous question, I solved it already, thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

How do you change where it says “Blanco” on the homepage?

Thanks!

8theme

Hi,
If you mean logo “Blanco”, it is an image which you can upload to your server in .png,.jpg, or .gif format.
Regards

Default-user

Thanks

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Italy

Is the theme fully localizated? included PO file for edit languages? It’s possible use WPML plugin for Woocommerce?

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