An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by bradweb

They will respond to buyers' questions via their own support system.

Go to item support

Additional information from bradweb:

Support for our products include

  • Responding to presale questions and feature suggestions in the item comments
  • Fixing Bugs and reported issued
  • Ensuring compatibility with new software versions

Support for our products does not include

  • Customization and installation services
  • Support for third party software and plug-ins

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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