59 comments found

Before buy theme, I checked it on mobile phone (iPhone) and found a few bugs: - on right I see white vertical strip - in small screet counter should be in new line, because now it doesn’t look good.

ThemeMakers

Thanks for notifying about that. We’ll fix it and re-upload the template soon.

Hi, Can I use the pictures (images) in the template for free? Do you have live examples of websites with the blessing template? Can I use this templates for one company with more domain names (urls)? Thanks

ThemeMakers

Hey hida4,
Thanks for your interest in one of our themes!
According to the license you’re allowed to use it for only one website, in other case you should purchase it one more time. Regarding the images, unfortunately no, we’ve purchased them by regular license, so you should buy them (all the links to images are provided in template documentation).
Regards,
Alex

izzy4j Purchased

hello, purchased the template, and it works great in Firefox and Chrome. But the home page slider is not working in IE8 and IE9. I checked your demo, and I see the same problem. The slide with the video isn’t working properly, and the slide with the countryside landscape photos isn’t working either (the text does not appear like it should). Can you take a look at this please and provide a fix? I really need the slider to render properly in IE 8,9. Thanks, and keep up the good work!

ThemeMakers

Try replacing the directory named “rs-plugin” and then let me know if everything is fine.

Default-user
izzy4j Purchased

thanks for that. the countryside landscape slide works fine now, but the video slide doesn’t. It just shows a black box instead of the video.

ThemeMakers

You could replace all the scripts files in js directory and also compare your page and the one from archive you downloaded where is the difference in case you’ve already finished your project. If not, you could just replace all the fines and then edit by your needs.

hi folks, I need to put a background image on header page but i can’t do it now because of the drawHeaderColor var.

How can i Do it?

Thanks!

ThemeMakers

Hi there,
Unfortunately we do not provide our customers with any custom work. If you need to make some customizations you should do that by your own or with help of third part programmers.
Thanks for understandings and sorry for any inconveniences!
Regards, Alex

Default-user

I´m a developer iPhone app and i know about code but there are no way to change the background only in the place that contains the logo.

ThemeMakers

There is a way to do that, but in style.css file.

cbeason Purchased

Hello, Great theme! I’ve already purchased the “Blessing” theme, and everything is working fine except the contact form on the contact page. I change the email address on the “contact-send.php” but I’m still not receiving any emails. Please advise?

ThemeMakers

Please ask your hosting provider if there’s already activated mail server in your account.

BoSSINC Purchased

Great template!

I need to modify the homre page to a different layout, yet I´m not sure if changing the original layout structure will affecr the responsive functionality.

ThemeMakers

Hi there,

If you use the css framework’s layout it won’t affect responsive functionality.

Regards, Alex

marexx Purchased

HI, On Mac/Chrome, the controls of the slider are at the Top of the screen, can you fix that. On firefox it’s fine.

Marek

ThemeMakers

Hi Marek,

Thanks for defining an issue for us, we’ll add that one to the list to be updated in our next release.

Regards, Alex

Default-user
marexx Purchased

But when will that be, i’m using this theme and and i need a fix for that. The Problem is the calculation of the arrow Position. In FF it’s fine and on Chrome and Safari it “0”

ThemeMakers

If you’re able to edit it, please do that. In other case we’ll make an update soon. Just follow our twitter or facebook to be notified with any update.

momieyay Purchased

I have been unable to upload this template to WordPress. I keep getting the message that the template files are broken. Is this template compatible with WordPress 3.6.1? If not, can I receive a refund?

ThemeMakers

Hi there,

As I can see, you’ve purchased site template instead of wordpress theme, that’s why it doesn’t work there. Please, be more attentive and read the item’s descriptions when you purchase.

Regards, Alex

hello, wanted a demo installation. I have a question, this theme and installed it directly on the server? what software do I use? Wodpress? Joomola? I’m having dificudades to install.

ThemeMakers

Hi there,

This is not a theme for wordpress or joomla etc. That’s a Site Template, which means a set of static pages.

Regards, Alex

Great design thanks :-)

How can i change the full width image slider in the home page to Box image slider?

ThemeMakers

There is a setting inside slider settings for that thing, please check more attentive it.

brawdon Purchased

The twitter feed doesn’t work if I changed the twitter ID. I look at the documentation but it’s not the same as what’s included with the template. The documentation refers to “TweetsAnywhere” and the template contains “Twitter Fetcher”

ThemeMakers

Hi there,

I’d suggest you to register in our support system and submit a ticket there for getting qualified assistance. Our managers will gladly help you to solve the problem.

Regards, Alex

How do I get the event timer to work?

ThemeMakers

There is no way to get it automatically work in site template, but you could manage it if you use our Wordpress theme.

Can this theme be used as a Muse template?

ThemeMakers

Unfortunately I can not say that it would suit it because I’m not capable with such stuff.

admarde Purchased

I love this template. Great Job! Question? How do I get the image i add to the slider to be used as an hyperlink? I want viewers to be able to click on it and it redirect them to open a new page.

Default-user
admarde Purchased

It still doesn’t work, as I mentioned to you before. This is why I reached out to you for support with your product. I do know basic html. I just thought that when you spend your hard earned money on something that customer service and support was a given. I was mistaken. Thank you anyways for you help. All the best!

Default-user
admarde Purchased

I got it! I finally fixed the issue. Thank you for trying to help me. I really do appreciate it. Again. I love the template. Great job!

ThemeMakers

Finally! Glad to know that! Thanks!

aterese Purchased

Not happy, registration on support forum with a valid licence code is rejected. So I try to email on your contact page to find that form is given errors “cannot send at this time”. Where is your actual email address?

ThemeMakers

I’d say nobody had such kind of problem when attempting to register, so I’d suggest you to check the link where are you trying to register. The correct one is http://tickets.webtemplatemasters.com

dlajca Purchased

How do I edit the contact google map with our address? I hope someone can help ;) Thank you!

ThemeMakers

Hello dlajca,

Our support team received your ticket and it was replied already. If any additional inquiries arise please send these via ticket and our support team would be glad to assist you.

Best regards, Jack

DannLea Purchased

Hello,

I have been in contact with support and they have asked me to request a full package of the original slider. Can you direct me to that?

Default-user
DannLea Purchased

Jason David from support. He said, “ask your template’s author and ask if they can provide you with a full copy of the original plugin (which will include the “examples&source” folder)”

Ticket #269381.

I need help with hyperlinking an entire slide. The data-link tag isn’t working for me when added as an attribute to the “li” tag.

Default-user
DannLea Purchased

Just a heads up… Something you guys changed in the sliders css files prevents the data-link attribute from registering. I used the data-link attribute on the

  • tag, and it didn’t work. Upon contacting tech support and having them send me a package of the original slider files, I was finally able to get the slides to link to other pages. Just thought you might want to look into that :) I have got it fixed now! Thank you for your help! Awesome website design!!
  • JackTM
    JackTM Author Team

    Hello DannLea,

    Thanks for the updates and tip provided, we will definitely look into it in order to get this sorted out. And also thank you for your feedback :)

    Regards, Jack

    techforce Purchased

    Hey,

    how do i change the map location?

    JackTM
    JackTM Author Team

    Hi there,

    Please submit a ticket in our support system and our support guys will provide you with instructions on how to change the location on map.

    Regards, Jack

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