148 comments found

I have a problem with the home page information. It is possible to put a image in the fieldbox next to “Home Left Column Title:”

it wil appear but after saving the fielbox gives a weird value, and then after saving the image is gone…so you have to go trough the process again of putting a new image in the field box.

templatesquare

Please send a message to me via my profile page http://themeforest.net/user/templatesquare including this questions/problems, your site url and theme name.

Excellent theme. Even better support. We sure appreciate the time Stephen has given us for help and customization.

How do I get the 3 sections on the bottom of the home page to show up? There is nothing about that in the instructions and I’m new to Wordpress. This is the information in the divs with the “bottombox” class. Other than that, so far, so good on my first Wordpress site and theme.

templatesquare

Hi, I just reply your email… thanks

I have read through all of the comments and tried to follow the instructions to the exact T, but I still am having trouble with the front image slide images showing up. Is there anything I can do differently? I can perhaps allow you a login for the site and see if you can place it in order? Thanks!

templatesquare

Please send a message to me via my profile page http://themeforest.net/user/templatesquare including this questions/problems, your site url and theme name.

pcsrgn Purchased

Hi, my drop down menus are not working propoerly in IE8 . The menu doesn’t stay down so that you can click on a link to another page.

lmabiz Purchased

Hello Yesterday I bought your WP theme and I am having trouble downloading it to my WP – I keep getting an error message “The uploaded file could not be moved to …............................................wp-content/uploads/2010/09. Please can you help me.

Thank you

templatesquare

Hi,

Maybe you have uploaded the wrong folder, please read our FAQ at http://www.templatesquare.com/faq/stylesheet-missing-when-installing-wordpress-theme/

thanks

Can you have videos in the slider?

and do the slides pull from pages or posts?

isserman Purchased

Hi, When I display my theme in Internet Explorer, the drop down menus don’t stay active as I move my mouse down, so I cannot click on the navigation below. Can you please tell me how to fix this? Thank you.

templatesquare

Please send a message to me via my profile page http://themeforest.net/user/templatesquare including this questions/problems, your site url and theme name.

This question has been asked before but I cannot find the answer. How do you link a slider post with a page or post? Is there a customer field. The them adds ”...” after the post text, suggesting that there is a link to read more, but none appears. Additionally, when I add an html link within the text, it is removed by the them. I like the theme, but this seems like quite a shortcoming.

Any assistance would be very much appreciated.

templatesquare

Please send a message to me via my profile page http://themeforest.net/user/templatesquare including this questions/problems, your site url and theme name.

OK folks.. this theme DOES NOT work in IE8 at all. Do not waste your time with it. Looks decent but absolutely NOT compatible with IE8 and that will be a major problem for your site

templatesquare

This theme working fine in IE8 , please test in our demo… if you have problem please check the content or plugin that you use…

If you still have problem Please send a message to me via my profile page http://themeforest.net/user/templatesquare including this questions/problems, your site url and theme name.

I can confirm developer. It does work fine in IE8

Hi, I am planning to buy this theme. I have a few questions to ask.

1) Does Japanese letter works on menu and other parts?

2) I want to show blog or recent post on the TOP page. Is it possible or not? If it is possible, How can I show the post on the top?

A couple days ago, I sent mails to you in other root that you have.

Sincerely

taka

templatesquare

Hi,

I just reply your email…

thanks

Hi, I have questions about sub menu. It is hard to click when I on mouse. Is there any solution for clicking the sub menu easily?

http://totokigarden.com

I want you to try to click top menu button next to HOME . You can see how hard to click the sub menu.

taka

templatesquare

Please send a message to me via my profile page http://themeforest.net/user/templatesquare including this questions/problems, your site url and theme name.

Why is this page not looking right? I have put
between each team member and I want them aligned perfectly on top of each other but its not working. I would appreciate any tips.. http://garyfraleybankruptcyattorney.com/v2/?page_id=20

I already sent an email to you as well..just looking for a faster response than the last time I asked for assistance strictly thru the email..

templatesquare

Hi, your email still in queue… thanks

I can honestly say this is the WORST support Ive gotten. Ive purchased over a dozen themes here and by far you are the slowest to respond to questions. Guess I gotta find a workaround since support for this theme isnt happening.

templatesquare

Hi,

Your second support request still in queue, we respond to support request within 48 hours on weekdays depending on the support request in queue…

I see your ticket was sent on 15h 4m ago and will be respond today…

And since you have found the solution of your problem, we will skip your ticket…

thanks

i DIDNT find the solution…I used placeholders so could you please give me the solution to the table problem?

Another support request…my THIRD gone unanswered. Ill be contacting Themeforests support and billing…

templatesquare

Hi, we don’t receive any support request since the last request that already solved. thanks

bogibell Purchased

Hi! Just bought your theme and being busy with set up. Problem: the content of the page is being showed in the menu above?!? Please help.

templatesquare

Please send a message to me via my profile page http://themeforest.net/user/templatesquare including this questions/problems, your site url and theme name.

You’d better serve the community by answering questions HERE for all to see rather than cut and paste a request to email you for further information.

Your lack of consideration has just turned me away.

You’d better serve the community by answering questions HERE for all to see rather than cut and paste a request to email you for further information.

Your lack of consideration has just turned me away.

templatesquare

Hi,

Sorry we can’t provide support here… because is easy manage support request in our ticket system… thanks

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