148 comments found

This guy has terrible support..several of my emails have gone unanswered..what a waste of damn time..WHERE IS THE SUPPORT DUDE !!!! Why dont you answer them here so everyone can see! I

Hi, this is one of many request Ive sent on this matter..please look at the screenshot below:

http://www.screencast.com/users/PotentMarketing/folders/Jing/media/9023dc22-7b26-44f1-9494-4d5a2530179e

Where the blue arrow is pointing, how can I put a small text below that title like the other titles on the nav bar?

Also, on the blue arrow, I can not figure out how to hyperlink text in that area…please help…

And before you say “Send support email through my profile…” like you always tend to do..I already did that. It wold be helpful to others to see the answer however as this question has been asked from other too.

The navigation appears to be broken in WP 3 .0.3. Has anyone else had a problem?

templatesquare

Hi,

I just reply your email…

thanks

HOW ABOUT ANSWERING MY NUMEROUS EMAILS ? I WILL GIVE YOU 24 HOURS IVE POSTED SEVERAL REQUESTS HERE AND VIA YOUR EMAIL ..IF I DONT HEAR FROM YOU IM CONTACTING THE BILLING AND SUPPORT OF ENVATO . I URGE ANYONE CONSIDERING PURCHASING THIS PERSONS THEMES /TEMPLATES TO THINK TWICE ..LOOK OVER THE MESSAGES HERE AND SEE THAT AS OF LATELY SUPPORT HAS BEEN TERRIBLE NOT JUST FOR ME EITHER . IF YOU FINALLY PROVIDE ME THE SUPPORT I ASKED FOR I WILL UPDATE HERE THAT YOU IN FACT DID …

Yes I know all caps is shouting..i meant it.

manolo76 Purchased

Hello, i have the problem of not seeing the slider text in safari and firefox. I updated my theme but i still have the same problem. Can you sent me the fixed code for the slider;

Thank you.

templatesquare

Hi,

What’s this theme version do you use?

Please send a message to me via my profile page http://themeforest.net/user/templatesquare including this questions/problems, your site url and theme name.

thanks,

My drop down menu is not showing up, What could have been wrong?

templatesquare

Please validate you have purchased this theme and please send a message to me via my profile page http://themeforest.net/user/templatesquare including this questions/problems, your site url and theme name.

Hello, how can i make submenu? i dont understand the “order” thing thank you, great job

gtvl Purchased

all the sub pages of my site are missing, this just happened recently, how do i resolve this problem?

templatesquare

Hi,

We have replied your email… thanks

I have yet to get an answer back to my emails as well and I need support now! The client is breathing down my neck!

Update: I have figured out the problem with the menu system and I will not be needing support.

Is there any way to get links to work in the slider on the side where there is text? Something like a “read more” button or link? I tried putting them in via the text editor, but they don’t work. Any help would be greatly appreciated.

templatesquare

please send a message to me via my profile page http://themeforest.net/user/templatesquare including this questions/problems, your site url and theme name.

bclair Purchased

Im wanting to control the text in the slider box to the right is there any way to make the text wrap or use simple html. bold
type of stuff.

All I get is one long string of text. Thanks Nice theme and I like how it has matured.

templatesquare

please send a message to me via my profile page http://themeforest.net/user/templatesquare including your questions/problems, your site url and theme name.

gbooster Purchased

I did ask some questions. Hopefully I get a reply from you :)

Thanks!

templatesquare

Hi,

I see your emails still in queue.. our support team will answer tomorrow..

thanks

Hi I have a pre-buy question: do your themes and this one in particular come localised? Meaning that I can use it in a multilingual environment without the need to make the whole theme suitable for that? Thanks

Having some issues with your Menu setup, for some reason the menu is pulling content from the pages and we can’t figure out why.

Take a look at the menu navigation: http://stephenson.gwadagency.com/

What do you think might be the issue???

Hi all,

If you have purchased this theme and need support, please send a message to me via my profile page http://themeforest.net/user/templatesquare including your questions/problems, your site url and theme name.

We will answer support request via email.

thanks

Confirmed menu broken in Wordpress Version 3.2.1

templatesquare

We have reply your email… thanks

Hm, the menu items / header is broken for IE9 .

Hi, I really like your blitz wordpress theme. Is it possible to position the sidebar on the left?

Is it possible to set it up as sidebar/content/sidebar?

Thanks so much, Jon

templatesquare

Hi,

To add sidebar one the left needs customization works…. thanks

Just writing to let users know that the menu problem in IE has to do with cufon. This is the feedback I got from Templatesquare.

Hi, IE9 problems

i think it’s a cufon problem.

please download the latest cufon-yui.js from the attachment and put it in js/ folder.

So they do respond to queries – although not in here. Weird – as that would save answering the same question over and over. But they do respond is my point. Although I don’t think they read this thread. Best to direct message…

templatesquare

Hi,

Yes, we only answer support questions via our support system/email… its easy for us to manage many support request daily :)

thanks

by
by
by
by
by
by