91 comments found

Hi guys, stupid question before I buy:

Any way I can not have the date, comments and post type listed for each blog post?

Thank you!

Hello everyone!

We are truly sorry about the support forum maintenance, please accept our sincere apologies! Good news is our support forum is online…

Bad news is unfortunately you have to register again. Thank you for patience and understanding. Have a great day!

You can reach our support forum by clicking here.

Kindest regards,
Kraftt

I assume I don’t need to register and log another support case for the infinite scroll? Is there an eta on this it’s been months already?

levirip Purchased

hello i installed this theme and its not working iv downloaded and tried several times, it installs when when i load the website its all blank! please help me!! iv unstallded wordpress still not working

Kraftt

Hi there,

Could you please register to our support forum with your purchase code by clicking here? Our support team will be happy to help you!

Kindest regards,
Kraftt

levirip
levirip Purchased

I tried doing it, i think iv already registered but iv forgotten what email and the password. can you just log in and do it for me ? please sorry thank you

levirip
levirip Purchased

?

I tried to use support but your site said my purchase code is invalid. How’s that? Anyway, the audio control bar over image post is off alignment on mobile devices. Can you help. http://petspodcast.com/wordpress1/2014/10/08/your-pet-could-be-suffering-from-back-to-school-anxiety/

Kraftt

Hi there,

Could you please try again registering to our support forum. We have fixed the purchase code issue. Thank you!

Kindest regards,
Kraftt

iD7OOM Purchased

after updating the style it’s all blank now!

i tired register in your website and said the purchase code was valid!

whats the deal?!

Default-user
iD7OOM Purchased

not valid**

Default-user
iD7OOM Purchased

aaaaaaand kraftt skiped me :/

Kraftt

Hi there,

Could you please try again registering to our support forum. We have fixed the purchase code issue. Thank you!

Kindest regards,
Kraftt

levirip Purchased

this is a joke! i think i want my money back! the template dont work, i have no contact.

Kraftt

I’m sorry but I really need you to register to our support forum to get support. Our support team will definitely help you with your problem.

Kindest regards,
Kraftt

levirip
levirip Purchased

i sent a question. thanks

levirip
levirip Purchased

hello i sent another question, the template is not working? please can you help me, i wish i never brought this now

Hi,

Do you know if this template work fine with wordpress 4.1 ?

Regards !

Kraftt

Hello there,

Yes it works fine with WordPress 4.1. And also if you face any kind of issues, you can create a ticket on our support system.

Kind regards,
Kraftt

Dhoe Purchased

Hi mate,

Just purchased your blogify theme and it is blank upon install and Im not sure whats going on. Ive registered on your new support forum but you don’t have an option for to log a support ticket for blogify and your old support forum no longer supports creating new accounts, hence me posting here. Id like to sort this out soon so let me know what needs to happen next, thanks

Daniel

The audio player is not appearing properly over featured image….and your support area shows no option for inquiring about Blogify issues. SO HOW DO I SUBMIT A TICKET FOR THIS ISSUE FOR A TEMPLATE YOU JUST UPDATED?? http://0367448.netsolhost.com/fileman/fileman.cgi?cmd_do=cmd_edit&work_path=htdocs&c_edit=Kraftt.jpg&

Hello everyone!

We are truly sorry about the support problems, please accept our sincere apologies!

But please use our ticket system in order to receive support from us because we usually overlook ThemeForest comments and that makes you furious and you are thinking that we do not provide support. Please understand us that using our ticket system is the best way for us to provide you support and also keep track of the questions in only one place.

We are truly sorry again and again, please accept our sincere apologies.

You can reach our support ticket system by clicking here.

Kindest regards, Kraftt

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