46 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Sinote,

I purchased this incredible Blue Box theme but it doesn’t work like dmarks and anerdsworld explained it, with WordPress 3.6.1.

I send you an email throught the contact form on your profile page like you say to do it to anerdsworld, but i write here to prove you I purchased your theme.

Sorry for my very bad english level (I’m french)

Thank you very much !

Sinote

Hi mate, I’ve sent you a reply with some files.

Cheers

Default-user

thank you very much !

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there,

I can’t find or see any slider options anywhere. I have followed the guide and it looks like something is missing, or perhaps the latest version of wordpress may have messed up the click and drop feature to lay out the pages.

Also, I tried to signup to your support site, but I cannot find my license code anywhere?

Thank you in advance.

Sinote

Hi,

For the latest files (not on ThemeForest yet) – please send us an email through the contact form on my profile page, and I will send them to you.

As for the license code – you need to go to your downloads tab on your ThemeForest account ( http://support.antonibotev.com/how-to-find-the-code ) and then click download – select license code from the menu.

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi (again) Sinote !

I have a problem using Blue Box theme with the incredible theme skin “Blue Box 2” (or “skin 2” in WordPress).

I explain you my problem : the problem concerns the magnifying glass on the right on the menu (there is a picture/logo, when you click on it, it permits you to search into the website). In fact, this pictures is not visible, you can’t see it when you do not click on it.

How can i fix this bug please ? :)

Thank you !

Sinote

Hi mate,

Hmm this sounds weird. Can you please send me an email through the contact form on my profile page with a link to the site you’re working on so I can visualize the issue better.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
suzypow Purchased

bought this but it doesnt not work as explained. Please can I have a refund? I ended up buying another theme as in a rush to complete a client website. thanks

Sinote

Hi, and apologies for the late reply. Was away for a couple of days. Well sure, please just contact Envato support and they will refund your purchase.

We’ll assist with anything if needed. On the other hand, if you’d still like to use the theme, please send us an email through the contact form on my profile page, and we’ll help you get it set up to work correctly with WordPress v 3.7

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi Sinote,

first off all thank you for the incredible blue box template but i have some problems with the customizing and the settings.

First of all i use Wordpress 3.7.1 and i think the template is not working as it should. i can not modify the menu. For example when i want to move a page there is no action. only 30 or more grey fields comming up and i cannot move any page. i also cannot creat subpages.

is there any problem with this template on wordpress 3.7.1? i hope you can help me as quick as possible because i want to create a new website for a company and they are waiting for results.

i hope you can give me a quick answer. Regards Homeophat1

Sinote

Hi,

Yes, the theme officially supports WordPress 3.4, but we’ve made updates to the template. Please send us an email via the contact form on my profile page so I can reply with the new files.

Cheers

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • Referred between 1 and 9 users

Hey,

Theme works great. We’ve had it up for months and I love it. One thing I just noticed. When going to a page using the Portfolio page template, such as a Featured Websites page as we’re using it for, it has a nice effect where it shows the gallery image and when you hover over the image it shows the title and text. The problem is that you can’t click the link where the text is.

http://www.polarisbc.com/featured-websites/

If you take a look a few of the websites don’t have much text. Just a title and a excerpt so a good portion of the bottom of the image is clickable. In the more recent posts I’ve added more of a description to the post and it isn’t very user friendly. I thought about just digging in and figuring it out but thought I’d ask you first. What would you recommend to fix this so that the portfolio image is clickable regardless of whether hovering over the title and excerpt or not?

Sinote

Hi,

I see. Please send us an email through the contact form on my profile page, and we’ll patch up a fix as soon as possible to resolve this issue, quite irritating.

Cheers

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