Discussion on Blue Diamond - Responsive Corporate WP Theme

640 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi GoodLayers,

I have recently purchased the BlueDiamond theme via ThemeForest. However, I have been unable to install via the WordPress ‘Upload’ functionality. Please can you help with this. I continually receive an Error message notifying me that it is unable to load the file (i also choose the zip file from within the downloaded folder).

Therefore, I have tried to manually add the theme to my hosting package via the File Manager on my FTP site. However, this does not appear to have uploaded the file correctly as a number of files are marked as Red.

However, when i try to use the BlueDiamond theme there are then some issues including;

- The ‘Howdy/Edit Page’ menu bar disappears – I prefer to use this when editing a page within WordPress. Therefore is there anyway this can be reinstated?

- I have then followed the instructional videos showing how to setup the page with the Slider. however when i add this the functionality does not work and the slider is not displayed on the website.

- I have also watched another video (https://www.youtube.com/watch?v=JC3j8C5H0ak) showing how to setup as a demo site. however again i receive import errors in to Word Press.

Please Help!!

Thanks

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Netherlands

Is there a stunning text shortcode like stunning? I can not find it. Only in the pagebuilder..

GoodLayers

sorry we don’t have stunning text shortcode :/ Only in page builder, anyway you can try to use this html code directly.

<div class="stunning-text-wrapper gdl-border-x top"><div class="stunning-text-inner-wrapper gdl-border-x bottom"><img class="stunning-text-icon" src="http://themes.goodlayers2.com/bluediamond/wp-content/uploads/2012/11/stunning-text.png" alt="" /><div class="stunning-text-content"><h1 class="stunning-text-title">Give a Try and You Will Love This Theme!</h1><div class="stunning-text-caption">You can discover many awesome features and the ease of using this theme</div></div><div class="clear" /></div></div>

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Parispt Purchased

When I transfer files from my local server to live server I lose almost all changes. I FTP the wp-content folder completely yet on my live server I don’t see any of the customizations I made on my local server. Where am I doing wrong? I need urgent help please.

GoodLayers

so you’re moving site from localhost to live? Check this > http://codex.wordpress.org/Moving_WordPress

Moving site is really beyond our support scope sorry :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Default-user
Parispt Purchased

Ok it took me hours but I figured out what the problem was. Normally when I switch from local server to a live server I create the database on the live server, export the SQL file from local server and import it on the live server database. I do that once then I just FTP the customized php and css files and the theme on the live server gets updated with no problems. With this theme however I had to export and then import the SQL database again although I only customized the style.css and edited the theme layout via the Blue Diamond panel. That means everytime I want to transfer files to the liver server I’ll have to export/import the SQL file. I don’t understand why but it works. I’m just putting this out there so that if anyone else encounters the same problem this is the way to solve it.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Dear sir/madam,

I’m planning to post a blog item on my website. I was wondering if I could change the post date of the blog to a earlier date.

Furthermore I was wondering if I could change the language a little bit. I’m building a website which should only be used by dutch users. For example, I would like to change the ’’post comment’’ button into ’’plaats reactie’’, and change the ’’posted by’’ into ’’geplaatst door’’.

Can you please help me with these problems?

Thanks in advance!

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years

I downloaded your wordpress theme. I try to install like your home page. Bu i cant find layerslider.zip in the files.

Where can i found this file?

GoodLayers

In latest version, you don’t need that file now. We integrated that in the theme already. You can see the tab ‘layerslider’ in wp backend page.

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi. I’ve just downloaded this theme but upon trying to install the zip file I get this message:

Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@extendbc.com.au and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Can you assist please.

Thanks

Neil

Default-user

By the way, I tried to submit the query through http://goodlayers.ticksy.com/, but I cannot find my purchase code. The Order number on my Envato invoice doesnt work as a purchase code.

Default-user

Ok, Just also submitted the query through http://goodlayers.ticksy.com/ after finding the purchase code (which was a a painful process..)

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • United States

How do you make the price table link say “Learn More” instead of “Read More”?

GoodLayers

You can change it in admin panel > translator.

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Default-user

Thank you!

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Hi guys – great theme – tell me – if I want to remove the + plus sign from the menu where there are drop downs, where abouts can I do that? Thanks!

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • United States

I have another question! The slider looks great everywhere except for on an iPad when it is vertical it cuts off the image of the slider. Is there a way to fix this? Thank you!

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bangladesh
  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Pre buying question, I saw this one updated long days ago so there will be no new update? The theme is good but some more function will be good. Please let me know if you have any plan for future update. I really like this design.

GoodLayers

Hi,

Normally, the update will be bugs fixed and this theme’s pretty stable now so there haven’t been any updates pupup. BTW, if you find bugs, you can report us. We’ll fix it and put in further update ;)

Cheers! :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Netherlands

Getting the following error: Fatal error: Cannot use object of type stdClass as array in my site directory/bluediamond-v1-08/footer.php on line 36

How can I fix this?

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Default-user

Ticket posted

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi

I have tried myself but having no luck with buddy press plugin and enabling the sidebar on its pages…

Is this something i could pay you guys to enable or try and add support for buddy press ?

Thanks

GoodLayers

Sorry but this theme wasn’t designed and we didn’t put compatibility to buddypress.

In this case, you will have to hire a freelancer to integrate it together if you need to use.

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United States

Would it kill you to migrate this theme past Foundation 2.2? Just saying…

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, theme bought by my web designer so don’t have purchase ID. Pls advise where do I edit color for divider and My recent Post text color?

Great theme…Tks.

Berry www.newtraveltrends.com

GoodLayers

Sorry we only provide support in http://goodlayers.ticksy.com/ And we require purchase ID before providing support. Please ask for the purchase ID from your client. It can be found here > http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png

Cheers! :)

Default-user

I am the CLIENT!! Web designer absconded so need this small info. Rest of theme issue, no problem…

GoodLayers

Ah, sorry for confusion :/

Yes you will have to ask for the info from your designer if he purchased this item.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

You don’t understand English or what….! He already ASCONDED and I paid big bucks to designed my website. If you can’t help, it’s ok. Anyway your theme page columns sucks…

  • Australia
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi guys,

I know you don’t take support comments through here but I’m still in a situation where my webdev has the licence details and I can’t get onto her to submit a ticket.

I am having major issues logging into the backend of my theme – i can’t use (website)/wp-login, and have to add .php to everything – someone has mentioned the .htaccess file might be the cause or a plugin – can you please assist ?

Also I have an issue with the naming of the theme folder – someone suggested changing it which might show where the issue is, but now I can’t get my site going as I can’t seem to return it to it’s name in the /wp-content/themes folder – what should the folder be called ? (blue-diamond-v106 ???)

Appreciate your help via my email bigmouthmedia@icloud.com

GoodLayers

Hi,

1. hm, I don’t think this is about theme’s issues.(htaccess issue) Anyway, you can try to follow to rest it > http://www.webhostinghero.com/restore-damaged-htaccess-file-wordpress/

2. I don’t think naming theme’s folder will cause the problem :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
stwari Purchased

Hello i can’t able to download this theme

it says Download not available Item reached download limit

what to do ?

and one thing why don’t you update this theme, layer slider already updated with a lots of features.

GoodLayers

Hi,

First, yep, we’re planning to update the slider within this month :)

About download limit, so you already downloaded this for 50 times(as I remembered 50 times is the limit). Well in this case, you have to contact Envato support directly because the put the limit on it, we can’t do anything about this issue. : support.envato.com

Cheers! :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, I would like to buy this theme, but I have one question. Is it possible to create multilangual website using WPML plugin with this template?

Thanks

GoodLayers

Hi,

Yep, you can use that plugin with this theme ;)

Thanks for interest anyway :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hey Awesome theme can I use Wocommerce plugin with this theme?

GoodLayers

Hi,

Yes you can :) Anyway, to use woocomemrce’s sidbar, you have to follow this > http://goodlayers.ticksy.com/faq/1896

Cheers! :)

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Hi…Where do I find the padding or code to adjust (spread out) the (text) navigation so it fits 100% of the whole main navigation background wrapper?

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

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