Discussion on Blue Diamond - Responsive Corporate WP Theme

679 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi

I have a problem! When i turn on the (Show twitter bar) my footer disappears?

On my website ( http://www.simpelaandelenkopen.nl/ ) I get the following message when i turn on the twitter bar: Sorry, that page does not exist

I also have correctly filled in the twitter data.

Pls can you help me with this ??

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
1plus Purchased

Hi

is there any shortcode for “blog” elements? Like for exemple the 4 most recent post.

Thank you.

GoodLayers

Oh sorry we don’t have shortcode for blog. It can be called only by page builder.

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Has been a member for 4-5 years
  • United States
  • Bought between 100 and 499 items

Hello,

How do I make the slider full width? Any of the sliders.

Thanks

GoodLayers

Sorry this theme doesn’t support full width slider. It’ll be only in content area.

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I want to buy your design Blue Dimond. But I have website yet. How is this design install to existing website. Its classic style, upload design to theme and instal it and my database didnt change. Or with duplicator, and my database will delete ?

GoodLayers

Hi,

If your existing website is Wordpress, then you can just install the theme, all content will remain.(Page set up, menu set up etc are still requires but your existing page and existing media still remain) But if not, you have to install Wordpress platform on your site first then install theme and set content from scracth

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
cap808 Purchased

The theme has been great. However we had a crash and I am putting the pieces together.

I am having an issue with the Tabs. They work fine on my page(s) until I assign that page as the “Static Front Page” through the Themes > Customization feature. They Tabs do nothing. They do not show the tab details as they are designed…

Any ideas?

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
bennytws Purchased

This theme is great, however I went to your support website and created a ticket (#251564) and I have heard nothing back in 2 days. I just needed to know how to fix the Stunning Text background its red and make the logo bigger.

Any help you could give me would be appreciated!!!

GoodLayers

oh could you check it again? It has been replied two days ago. > http://goodlayers.ticksy.com/ticket/251564

Cheers! :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello I cannot See h1 h2 tags in Georgian Unicode UTF-8, what can I do ?

http://prntscr.com/468j9g
GoodLayers

Hi,

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
tohearne Purchased

Hello

When uploading images to my media centre I am getting an error message saying the image cannot be uploaded but is not giving me a reason as to why. I have tried to upload various images of different sizes and I am still getting the same message.

Do you know why this might be?

Thanks

Tom

GoodLayers

hm,

I don’t think this problem is about the theme.(uploading image problem) Can you try to switch the theme to default theme and upload image? If the problem still occur, please contact your host provider to check out but if not, please go on our support site, our supporters will inspect for you ;)

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Default-user
tohearne Purchased

Hello, I managed to solve this problem now, thank you.

I have had another problem come up unfortunately. Whilst uploading a new logo to my website it has reformatted to a very large logo. I tried to click for the logo to be only a thumbnail but no matter what I do the logo remains the same size and position. Do you know why this may be?

My website is www.tomlets.co.uk

Thanks

Tom

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Having issues installing this theme – is there a problem with the file? Many thanks, G

GoodLayers

I think the problem should occur because of your server setting, please try to increase upload max var and max upload file size in your server setting(you can ask your host provide to do so) Or you can try to upload via FTP instead. Upload the folder ‘bluediamond-vx-xx’ to the path of ‘wp-content/themes’

Hope this help :)

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Default-user

HI there, I tried FTP and it has uploaded but the stylesheet is missing. Can you advise please? Many thanks.G

GoodLayers

Could you submit a ticket on our support site please?

Please provide wp access + ftp access so we can inspect on that…

BTW, make sure that you upload only folder ‘bluediamond-vx-xx’ .. not that whole folder ‘themeforest-........’

Cheers! :)

  • Bought between 10 and 49 items
  • France
  • Has been a member for 2-3 years
plinuxke Purchased

Hey,

Thanks for this amazing template.

Just one question. I need to make it international. Is WPML compatible ? http://wpml.org/
GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Netherlands
Javil Purchased

Hi, I’m trying to find where I can change the text: “You have received a new contact form message.” (default contact form) I’ve spent a hour looking through the pot files, theme settings, php files and search for a keyword.. Where is the file to edit?

Thank you.

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Hello purchased this theme and love it. I have a space above layerslider and below main menu that I can’t get rid of can you please help me to find code to correct this. Thank you link: http://tucsonmediastudio.com/

GoodLayers

Hi,

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users
ews Purchased

Hello, I have a pre-sale question.

Are you going to keep updating the theme for new WP releases?

Please let me know. Thank you EWS

GoodLayers

Hi,

Yep, we will update the theme to make it compatible with current WP version.

Thanks for interest by the way :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
alen90 Purchased

Can I put two photos or videos in portfolio? Because if I have one, and if I add couple of rows of text, it looks silly, because there is empty space below the photo.

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I’m almost ready to buy Blue Diamond. One question: Is there a setting (or other way) to change the height of the Menu Bar and the heights of the SubMenu items?? Thank you!

GoodLayers

Hi,

Height of header can be controlled by setting margin top and bottom of logo(available in theme option) But to change height of menu, you will need to customize css directly.But it’s not difficult, you can guide how to do that ;)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Almost ready to buy :). Two questions: 1. Can I create a page with (a) content in middle plus left sidebar and right sidebar, (b) assign various different widgets to a page’s left sidebar and right sidebar ? 2. Any known compatibility issues with WPMegaMenu.com?

Thanks!

GoodLayers

Hi,

1. Yes for a and b

2. oh sorry we haven’t tried that plugin before :( But if it’s well implemented, I think it should be fine ;)

Thanks for interest by the way :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi GoodLayers, (1) i want to center the stunning-text and resolved it with html-tags. But how to center the icon left ? The input field accepts urls only :(

(2) When i insert a text-widget into a custom sidebar, there i cant using tags like to set bold :( Do you have any idea ?

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I was looking at the youtube video before I purchase,

Is there a way to add captions to gallery images?

GoodLayers

Hi,

Oh we don’t have caption for gallery from the themes, however, you can use gallery feature from Wordpress editor itself. I think it has caption feature ;)

  • Has been a member for 0-1 years

Hi there

I have a problem. My menu wont show on my site. It just disappeared. Its not the first time I’m using this theme. Could it be conflicting with the latest wordpress version?

GoodLayers

Hi,

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

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