Discussion on Blue Diamond - Responsive Corporate WP Theme

681 comments found

humgum Purchased

Hi, I’ve been trying to get the Layer Slider to fill the full width of the browser window. In the Layer Slider Global Settings, I checked Full Width and Responsive Design, and I assigned the width in px. But the slider width only gets a bit wider than the rest of the site and no more. However, it seems like the slides themselves are full width, but you can only see the middle part of them (a bit wider than the site). I tried different widths in px and % as well as changing other settings—nothing works. Any help or advice is appreciated.

GoodLayers

Hi,

Sorry but the theme doesn’t support full width slider. You need to have it in content area only…

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

Pre-sales question. I love your template, but I’ve been burned on others. I do not want the portfolio section as shown on the demo- I just want everything below it to move up the page without me having to go in and muck with php. How hard is it to say “don’t show the portfolio section” and just allow for the rest of the design to fill the space. Thanks!

GoodLayers

Hi,

You meant you don’t need this section in homepage? > http://d.pr/i/dKxv

With page builder in this theme, you can control it very easily. Check this out > http://www.youtube.com/watch?v=bN5OqjHtrbA

Thanks for interest anyway :)

Default-user

Yes, that’s exactly what I mean. This is perfect! Thank you so much!! I will get your theme soon!

GoodLayers

Thank you too! :D

The theme supports BBpress?

GoodLayers

nope it doesn’t :/

Thanks for interest anyway :)

cac003 Purchased

How do I update this theme to the newest version? I built my website and don’t want all my content to disappear when I update to your newest version.

Thank you!

GoodLayers

Hi,

To update the theme,

You need to login to your Themeforest profile page, click on ‘download’ tab, then download the theme again.

After that,

1.) After you downloaded file from Themeforest. Do not upload it yet. Extract it!

2.) You will find 6-7 folders and some files inside. You’ll see the file called ‘bluedamond….zip’

3.) Upload this file through wp backend and activate the theme.

After that go to ‘appearance > menu’ and assign menu location again then go to admin panel and click ‘save changes’.

BTW, Make sure that you haven’t changed or customize any theme code.. if you did, you have to do it again. All setting in admin panel and page will be the same.

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

elan111 Purchased

Is there anyway to save my configuration and export/import it? To keep colors and page settings? Thank you.

GoodLayers

Hi,

Sorry but we don’t have export/import function of admin panel setting. :/

elan111 Purchased
I can not log in to forum. When I log in I log in to WP dashboard instead: http://support.goodlayers2.com/wp-admin/profile.php

When I create new account my Item Purchase Code is indicated as invalid.

Pl. help.

GoodLayers

Hi,

about this, Please make sure that you followed this article > http://support.goodlayers.com/problem-with-the-forum/

If you already followed but still doesn’t work, please send your purchase license and your themeforest username(Username that purchased item!) to ‘support@goodlayers.com’. We’ll do that for you.

Thank you! :)

elan111 Purchased

In the forum blue-diamond in not listed in the category for search. Do you know why? Thank you.

GoodLayers

Not sure you’re on the wrong forum or not? It’s here > http://support.goodlayers2.com/forum

Ok. It behaves in a strange way. after you login to WP, you have to go to http://support.goodlayers2.com/wp-admin/profile.php, and if you see a top wp bar – you know you are loged in, then you can search support. ...

Hello, Does this theme supports woocommerce?

GoodLayers

Hi,

It’s not fully supported…. You have to create a new template for using sidebar in woocommerce. We have guide on that > http://support.goodlayers.com/creating-woocommerce-template/

BTW, the theme that supports Woo commerce from us are..

Modernize, Kingpower, RealChurch.

Thanks for interest anyway :)

Hi, I installed version 1.05 of Blue Diamond on my client’s server and on my localhost, and in both cases, the installed theme does not resemble the mockup at http://themes.goodlayers2.com/bluediamond/ (even accounting for missing content). Chiefly: the logo is much smaller on the homepage (even though the image file itself is the right size) and the font used is PT Sans. Why might this be happening? You can see the example at http://www.mhcriminallaw.com/wp for now. Thanks!

GoodLayers

Hi,

You need to set up as demo? > http://www.youtube.com/watch?v=JC3j8C5H0ak

about logo, go to admin panel and increase max width value of logo.

Also, not sure you checked the doc we provided yet? After download the package from themeforest. Extract it. Then you will see the folder ‘document’ Open the file ‘index.html’ with your browser.

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

Default-user

Thanks! Importing the dummy content worked.

stwari Purchased

Hello. My theme download has been disable & it showing This item has been removed as it has reached the download limit. Please see this Knowledgebase article for more information. You may still download your License Certificate for this item.

What to do ? Its urgent !

Hi

http://1066019919.8487627.temp.prositehosting.co.uk/

How do I reduce the white space between the top slider and the stunning text underneath?

Thanks

GoodLayers

Hi,

Please try to add this css in custom css box in admin panel> http://d.pr/n/lZok

Hope this help :)

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

stwari Purchased

As mention on the article http://support.envato.com/index.php?/Knowledgebase/Article/View/215 limitation for 24 hour.

Due to internet problem i tried too many times but couldn’t able to download the complete file. but its already 2 days left since not enable for download the theme.

GoodLayers

Hi,

Please send me the message through the form in this page > http://themeforest.net/user/GoodLayers

I’ll get back and send the file directly to you. After 24 hours, you may try to download from marketplace again.

Cheers! :)

Default-user
stwari Purchased

Yaa sent

Default-user
stwari Purchased

the file you mailed thats fine & still i able to download this one from marketplace. i need the layer slider updated one.

And what about the enabling the download link on the marketplace for the complete the package.

stwari Purchased

Hii, What about the enabling download option for this theme. Its already about 3 days gone but till now download option is disable.

GoodLayers

Hi,

Honestly, I have no idea with this as it’s a problem on market place. I can’t control or do anything about this. I suggest you to snap the screenshot of your problem and send it to Envato support > http://support.envato.com/index.php?/Tickets/Submit

Hi Is there any way we can have option of “switch to full website” in iPhone/ipad/smartphone in your template?

GoodLayers

yes, you can turn responsive off here > http://d.pr/i/NuHH

Hope this help :)

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

mfork555 Purchased

How I can get the theme as same as which was shown on live on theme forest after installation the theme on my website? I had import “bluediamond.wordpress.2012-11-17” But after that nothing was as like the demo one!! Please let me know. Thanks

GoodLayers

Hi,

Please check this video > http://www.youtube.com/watch?v=JC3j8C5H0ak

Also, you can learn more about the theme in the doc we provided. After download the package from themeforest. Extract it. Then you will see the folder ‘document’ Open the file ‘index.html’ with your browser.

Hope this help :)

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

Default-user
mfork555 Purchased

The video URL you gave , is to much hard to realize, Can you please upload a view able one? Or instruct me? i already read the instructed file , but not found the way of how to do the same theme as the demon shown on theme forest. Please help me.

mfork555 Purchased

The video URL you gave , is to much hard to realize, Can you please upload a view able one? Or instruct me? i already read the instructed file , but not found the way of how to do the same theme as the demon shown on theme forest. Please help me.

GoodLayers

Hi,

Could you please provide wp-access and ftp-access through the form in my profile page http://themeforest.net/user/GoodLayers (please state your issue again)?

I’ll do it.

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

cac003 Purchased

What framework does this theme run off of? Will it work with a Gantry framework?

GoodLayers

Hi,

Sorry I’m afraid not. It runs on our own framework. :/

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

portfolio/page/2/ 404 CONTENT (404 PAGE)

Help me, please

GoodLayers

Hi,

Please make sure that you don’t have any page that named as ‘portfolio’. You may try to change page name and please change its’ slug as well.

Hope this help :)

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

jezray Purchased

Hi Guys, I have bought the theme (it’s great). I have a problem however with the Layer Slider. I have set it to loop (loops: 0, forceLoopNum: false) however my sliders don’t loop (they only play once). What am I doing wrong?

Thanks, Jeremy from Melbourne, Australia

GoodLayers

Hi,

so you don’t need it to be played? But only slided when arrow clicked? Try this > http://d.pr/i/dMl6

Hope this help :)

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

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