Discussion on Blue Diamond - Responsive Corporate WP Theme

662 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
auxelena Purchased

Hello!

I recently bought this template. I have since my installation of both Worpress Hosting and automatically updated me to the latest version. “3.5” and I do not know if that is the problem but I can not install the theme on Worpress. and installed other issues before without problem, and I need to know if in this case the problem is the version. and I can do to fix it.

thanks

GoodLayers

Hi,

I don’t think this caused the installation issue. Could you please provide wp-access and ftp-access through the form in my profile page(please state your issue again)?

We’ll try to investigate your issue.

By the way, Right now, All support will be conducted through our support forum http://support.goodlayers.com

Thanks so much! :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi is this theme supported under WP 3.5?

GoodLayers

Hi,

Yes, sure

Thanks for interest :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Kingdom

When I update the colours it seems to be updating the custom style sheet without the # for each color i.e. color: FF0000; instead of color: #FF0000.

This breaks the theme and any subsequent changes I have made. Please can you tell me how to fix it.

Thanks

GoodLayers

Could you please provide wp-access and ftp-access through the form in my profile page(please state your issue again)?

We’ll try to investigate your issue.

By the way, Right now, All support will be conducted through our support forum http://support.goodlayers.com

Thanks so much! :)

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Is there a way to get rid of the shadows under the main slideshow?

GoodLayers

sure, we can guide how to do that after purchasing ;)

Thanks for interest :)

  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
farm37 Purchased

Hi, i need to traslate this template. I edit the .po file ang generate a .mo file but doesnt work. Any solution?

GoodLayers

Hi,

did you use with this plugin yet? > http://wordpress.org/extend/plugins/codestyling-localization/

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
camelia81 Purchased

Love the theme! I have installed it on our website but I have some issues with the portfolio items not displaying correctly on a Mac. Also, on the iphone, the portfolio items on the homepage are listed all one under the under, which makes me believe there might be some issue with it.

Any suggestions? Thank you!

GoodLayers

Can you try to turn responsive off? > http://d.pr/i/7JcG

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Italy

hi,

and can be installed mega menu?

GoodLayers

Hi,

yep, but you may need to use it as external plugin.

Thanks for interest :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
pigroup Purchased

Very happy with this theme so far. I had 2 questions that I was hoping you’d have CSS or code info advice.

I’d like to reduce the space between slider and start of the page, is there an easy way to do this (CSS or where do I find it in the code)? Also, where would I edit the height of the slider content text and slider title text?

Thanks,

GoodLayers

Can you please post on the support forum please? :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Uruguay
cirom9 Purchased

Hi! I bought this theme and I am having problems installing plugins.

PCLZIP_ERR_MISSING_FILE (-4) : Missing archive file ‘C:\WINDOWS\TEMP/attachments.tmp’

Any suggestions? Thanks!

GoodLayers

Hi,

Really sorry but I’m afraid this is not the theme issue and I have no idea about that too :(

You may try to switch the theme back to default one and try to upload that plugin again.

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years
dale8024 Purchased

I am trying to make the blog look correct but it looks very messed up.

What do I need to do to fix this?

http://www.realworldprep.com/blog/
GoodLayers

did you try to follow this? > http://www.youtube.com/watch?v=kRES1opRhYc

also, make sure that in ‘setting > reading’ , ‘post pages’ is set to ‘select’ > http://d.pr/i/RKRU

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • Japan
  • Referred between 10 and 49 users
jumpnwow Purchased

Hello? How to use the Japanese and Korean Google fonts?

GoodLayers

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi im about to Buy this Theme I was wondering if you can do Slider + two Banners kinda like http://themeforest.net/item/website-responsive-wordpress-theme/1739143 they do one Website Theme ?

GoodLayers

Hi,

Thanks for interest :)

Actually, I think it’s able to do that but you need touse flex slider instead of layer slider. and on the right column that has 2 banners, you need to put it as html snippet.(using image tag)

Default-user
jklimczak Purchased

Do you have a link for that type of slider

GoodLayers

actually that slider is already in the theme ;) > http://d.pr/i/MyGL

and this > http://d.pr/i/GpMx

NOTE, you may need to change slider width in the setting

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ralphdoe Purchased

I have problems with the CSS, the template never adquires the design of the Live Preview, i have installed the template with wordpress 3.4.2 and 3.5. The Menu Items appear below the others, not beside.

GoodLayers

Hi,

Please make sure that your theme path is located at ‘wp-content/themes/bluediamond/’ NOT ‘wp-content/themes/themeforest………../bluediamond/’

Try to move it one level above via FTP.

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
algosoft Purchased

Hello I have same issue , when try to Upload ZIP to installl template in wordpress 3.5 is not happening , try 3 times.

what is going on?

Can you please help Thanks

GoodLayers

Could you please provide wp-access and ftp-access through the form in my profile page(please state your issue again)?

We’ll try to investigate your issue.

By the way, Right now, All support will be conducted through our support forum http://support.goodlayers.com

Thanks so much! :)

Default-user
algosoft Purchased

the form in my profile page ??? where is this I am loged in in the support ?? can you please advice , thanks

GoodLayers

Hi,

the form at the bottom right of this page > http://themeforest.net/user/GoodLayers

Default-user
algosoft Purchased

OK thanks , send ,

Default-user
algosoft Purchased

still not working , which files must have certain permission?

Default-user
algosoft Purchased

hello there , after couple of hours the Slider dosen’t work – [LayerSliderWP] Slider not found why is that suddenly happen?

GoodLayers

shot you a mail :)

Default-user
algosoft Purchased

Hello there Team , the Contact us widget is not send emails , is this normal? many thanks

GoodLayers

can you try to switch to plugin ‘contact form 7’ for the form?

not sure if your hosting supports mail() function or not…

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years
  • United States
efan8224 Purchased

is there a short code for doing a light box for an iframe? I have some forms on another website that I would like to open up in a modal. I see there are short codes for images and videos. Anything for iframe?

GoodLayers

Oh no, we don’t have that shortcode…

you may need to put html code directly to call it. we’re using this plugin > http://fancybox.net/ so you can check how to do that.

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years
  • United States
efan8224 Purchased

How would I remove the links to a portfolio slider that I build. I am using it as a slider to show business partners and have nothing to link to. Thanks in advance!

GoodLayers

hm, I’m pretty confused. Can you provide page url please? I’m not sure which element you’re mentioning to?

efan8224
efan8224 Purchased

here’s the ip address http://67.20.95.68/ scroll to the bottom. I would like to remove the links in the carousel or “Our Partners”.

GoodLayers

We can guide how to do that but wanna let you know that if you decide to remove link from thumbnail, all portfolio item will not have it too because it’s calling from the same function…. let me know if you’re okay with that.

Cheers! :)

efan8224
efan8224 Purchased

Yeah could you please. This site will not have a portfolio section so I have no problem removing the link.

GoodLayers

please replace the file ‘include/plugin/page-item.php’ with this one > http://d.pr/f/Nifi

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, How to post audio files with player? Ternalation? Thanks Robson

GoodLayers

Hi,

for audio player, you need to use it with external plugin like JWplayer.

Thanks for interest :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Before I purchase, I need to know if BlueDiamond will work with the plugin: Car Demon. :) Thanks! http://wordpress.org/extend/plugins/car-demon/

GoodLayers

Hi,

Sorry I’m not sure about that too but it should be fine ;)

Thanks for interest :)

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Puerto Rico
Hello. * I have a problem, I explain in the following image. http://splashde.com/image/sample.jpg

Red: Missing the shadows on the bottom of the images. (The slider). The original is the shadow theme.

Blue: Two vertical lines on both sides of theme. In the original theme are these two lines.

  • As I can solve both problems. (1) Add the shade to the images on the slider at the bottom. (2) Remove the two lines that are on either side (vertical).

This is the image of the web: http://splashde.com/image/web.jpg

GoodLayers

can you provide your site url please?

need to see it online.

Cheers! :)

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Puerto Rico

Sorry. www.splashde.com/web

GoodLayers

not sure you’re having problem? Or you could solved it? You said you can solve the problem so I really confused :/

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