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Pre-sale questions.
1. Besides the second menu, what features does Modernize have that this theme does not (they look fairly similar in features – or am I missing something)?
2. Do you have any examples of a photo gallery (not slider gallery, but a photo grid like a portfolio) within a blog post?
Hi,
1. It’s running on the same framework so the functional is pretty similar but not all. This theme has more features than Modernize and some more layout design. IE. blog layout, this one has as columns while Modernize doesn’t have. And this theme has personnel post type, Modernize doesn’t have too. BTW, the main different is the overall/element/structure design
2. I don’t have an example of gallery in blog post but you can put this shortcode in blog post area > http://themes.goodlayers2.com/bluediamond/gallery/
Thanks for interest
Thank you!
BTW, I really like the column blog layouts in this theme.
Thanks!
What’s wrong? RSS Feed is not working!
Can you please switch to default theme and see if problem still occur or not?
if stil occur, I’m afraid it’s not the theme problem. but if not, Could you please provide wp-access and ftp-access through the form in my profile page(please state your issue again)?
We’ll try to investigate your issue.
By the way, Right now, All support will be conducted through our support forum http://support.goodlayers.com
Thanks so much!
Hi, Great theme, could you possibly tell me where the JS code is to slow down the testimonials speed? Thanks
hm,
can you please register our support forum and see the threads in there? We just guided how to do that recently
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
How long will it usually take to get an answer in your support-forum? Just posted a thread last night.
Could someone tell me how to set those contact features at the top of the theme? by the way, beautiful theme!
Hi,
You can set information in here > http://d.pr/i/yMav
try using this code
BTW, the code also provided in the doc
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
Thank you!!
Pre-sale question:
Is it only possible to show one photo here? http://themes.goodlayers2.com/bluediamond/portfolio/justo-malesuada-ullamcorper/Or can more photos be set to show in the Lightbox when clicking this photo?
You can have multiple photo but it will show as slider, not light box.
Like this > http://themes.goodlayers2.com/bluediamond/portfolio/sollicitudin-pharetra-porta/
Thanks for interest
Okay, but will it not be able to have these to open up large in Lightbox? Is there not some kind of workaround?
Hi,
nope, not for this portfolio single :/
you may switch this portfolio layout to be like blog post layout > http://themes.goodlayers2.com/bluediamond/this-is-just-a-single-clean-post/
After that use shortcode to show light box as gallery > http://themes.goodlayers2.com/bluediamond/gallery/ (see ‘gallery in light box’)
Hey Guys, I been waiting for a response to my question from a few days ago. I try to log in to your support site and your website does not recognize my purchase code. I get this error message: No valid purchase codes where found.
Hi,
Please make sure that you followed this article > http://support.goodlayers.com/problem-with-the-forum/
If you already followed but still doesn’t work, please send your purchase license and your themeforest username(Username that purchased item!) to ‘support@goodlayers.com’. We’ll do that for you.
Thank you!
hello, though i have deactivated the author info and the comments within a post from the theme options, they are still displayed. what can i do to deactivate them? thank you
actually, you have to deactivate in each post > http://d.pr/i/6h10
because the option in admin panel is only for old post that published before the theme activate…
BTW, if you need to remove it all, please go to the file ‘single.php’ on line about 95. remove this.
// About Author if(get_post_meta($post->ID, 'post-option-author-info-enabled', true) == "Yes"){ echo "<div class="about-author-wrapper">"; echo "<div class="about-author-avartar">" . get_avatar( get_the_author_meta('ID'), 90 ) . "</div>"; echo "<div class="about-author-info">"; echo "<div class="about-author-title gdl-link-title gdl-title">" . $translator_about_author . "</div>"; echo get_the_author_meta('description'); echo "</div>"; echo "<div class="clear" />"; echo "</div>"; }If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
hello guys, I just bought this template today, but when I try to upload a new logo it won’t change it. Now I changed the logo on the server by calling my own logo default-logo too. I really wish that I could upload it in the WP blue diamond cms instead of doing it this way. Has somebody an idea or solution?
Regards Frank The Netherlands
hm,
can you check this out please? > http://support.goodlayers.com/undefined-image-when-inserting/
not sure it’s what you ‘re suffering or not.
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
On the homepage, can I add an image to the “column service” area. In your page builder video I see only a “caption” field to input text. Can I use html in that text field to insert an image?
Thanks, Hector
Hi,
yes, you can put img html tag to show image in that section
Thanks for interest
Hello,
When running this webpage in full width mode, if the background isn’t white the actual content box etc etc all show the background image displayed.
also how did you get a white background full in your demo?
did you have to make an image? anyway we can add a color choice swatch in the background options?
Hi,
1. you need to turn bg image off > http://d.pr/i/S5g1
2. then change body bg to white > http://d.pr/i/PAsH
3. disable boxed style.
Hope this help
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
Hello I purchased your theme… How do I get the email and phone images to show like in the demo at the top right of the logo?
Hi,
Please check the document on section J.1
you can place the code in admin panel > overall element
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
Wow … What a quick response. That worked like a charm thank you. I’ll definitely be purchasing more from you. (’~’ )
The menubar in my site does not show, if I insert it via the customize bar, it saves. But when I reload the menu bar is gone. Strange. Also does my blog page look like crap. Don’t know how it does that. http://46.21.173.143/~wwwjuliana/
Hi,
1. Please make sure that your theme path is located at ‘wp-content/themes/bluediamond/’ NOT ‘wp-content/themes/themeforest………../bluediamond/’
Try to move it one level above via FTP.
2. go to ‘setting > reading’ make sure that post page set to ‘http://d.pr/i/XMWw' and also set the front page as static page.(‘main’ in the screenshot provided)
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
Hi, This is an urgent question. How can I get the menu content to show on the top navigation bar? Menu is set up fine just not showing on this bar. Thank you for a nice theme.
Hi,
1. Please make sure that your theme path is located at ‘wp-content/themes/bluediamond/’ NOT ‘wp-content/themes/themeforest………../bluediamond/’
Try to move it one level above via FTP.
2. you need to save menu location here > http://d.pr/i/Gjxg It’s in appearance> menu.
You can learn more about navigation via the doc. After download the package from themeforest. Extract it. Then you will see the folder ‘document’ Open the file ‘index.html’ with your browser.
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
Thank you for your quick and very useful response, it was an oversight from me. Thanks again, the theme is working quite fine.
Quick Question,
How can I change the style of the Tag Blog (When you click on a tag) from 1/1 full size to 1/2 ?
Thanks
Hi,
please see this > http://d.pr/i/tpOy
Hope this help
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
When trying to upload and install Blue Diamond it continually fails out on me.
It uploads all the way up to 100% and then gives me an error: “WORDPRESS FAILURE NOTICE” with a link to “Try Again”
hm,
did you extract the downloaded file and upload the file ‘bluediamond…..zip’? or you upload the first file that you got when downloaded… you have to extract it first.
if still doesn’t help, Could you please provide wp-access and ftp-access through the form in my profile page(please state your issue again)?
We’ll try to investigate your issue.
By the way, Right now, All support will be conducted through our support forum http://support.goodlayers.com
Thanks so much!
Hello,
how can I change the width of the sidebar area in the whole theme?
I want to use an advertising-widget with 300×250px advertising images, but at the moment images are automatically resized to 288×233px when shown in the sidebar. So I want to make the sidebar wider than usual.
How can I do that?
Regards!
Hi,
Can you please post this on the support forum? Our dev will have a look
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
where is the translation .po / .pot file? it’s not included in the zip I have downloaded, where can I download it? thanks
Hi,
the PO file is in ‘bluediamond-x—xx/include/languages’
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
okay, and where do I put this file, how do I name it? I want a Polish translation, I have .mo file ready -> how to name it and where to put it to make it work? if I name it “bluediamond-pl_PL.mo” and put it in wp-content/languages/ it does not work…
oh wait, did you turn this off yet? > http://d.pr/i/vqP5
it’s turned ON, but if I turn it OFF I still see English “Search…”, Category, etc on my website. how should I name the .mo file and where should I put it so that translation works? thanks
hm,
can you please move this to the support forum? I’m sure our dev will be able to help with this issue..
==========================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
But you may try this first > http://codex.wordpress.org/WordPress_in_Your_Language
Please try naming your mo like en_US.mo ( depends on the language you set at the wp-config.php file ) and place it in include/languages folder in our theme files.
Hi, This theme is the best I ever saw! Glad I found it!
I have a quetion: Is it possible to erase the whole Navbar? I switched all colours in the Theme Options to white but there is still a part like a strip to the half hight in gray. How can I take it off?
I am looking foward to you’re feedback. Btina
Hi,
I’m not exactly sure which element you need to remove… Can you provide screenshot with description please?
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
download the screenshot here: http://goo.gl/996G0 Thank you Btina
Alright, Thanks for screenshot.
go to ‘stylesheet/superfish.css’ on line about 12. Remove this code…background-image: url('../images/menu-active.png');Hope this help
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
Thanks that helped some how… I deleted the line
ul.sf-menu li a{ background-image: url(’../images/menu-active.png’); background-position: 0px bottom; background-repeat: repeat-x; }
but there is still a grey table on the right side visible. I am not sure witch line more I have to delet? Some of those?
ul.sf-menu, .sf-menu * { margin: 0; padding: 0; list-style: none; } ul.sf-menu { line-height: 1; } ul.sf-menu li { float: left; position: relative; padding: 0px 0px; } ul.sf-menu li:hover { visibility: inherit; } /* fixes IE7 ‘sticky bug’ */ ul.sf-menu li a { padding: 11px 25px; line-height: 24px; text-decoration:none; display: block; position: relative; }
Here the Printscreen http://we.tl/ojvjHGs7LNOh by the way where can I find the Social Meida Icons to replace the images?
Thanks a lot.
it’s in ‘images/icon/social-icon’
Thanks but what about the rest of the gray navbar line? How can I erase that? Here the Printscreen http://we.tl/ojvjHGs7LN
found it: background-image: url(’../images/menu-active.png’);
Love the theme, but have one quick question – when you add the blog posts to the front page – do you have the option to just show the image, rather than the date next to it similar to the layout of the portfolio?
Thanks!
Hi,
You may need to disable it by css. I can guide this after purchasing
Thanks for interest
Thanks
Is it also possible to add something like the client portfolio bar that you have on your good space template? I guess that would be through CSS?
can you provide screenshot of that element please? I’m not sure which one you’re mentioning to :/