An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by AVAThemes

They will respond to buyers' questions via email at support@avathemes.com.


Additional information from AVAThemes:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Support for third party software and plug-ins
  • Customization and installation services

Frequently Asked Questions

How can I change the date?


Just open your index.php file and go to line 193:

austDay = new Date(austDay.getFullYear() + 1, 1 - 1, 26);

The Year is set to 2014 (austDay,getFullYear() + 1) // If you want your year to be 2013 just leave austDay,getFullYear()

So for example, if your date is November 15th, 2013

your code will look like this:

austDay = new Date(austDay.getFullYear(), 11 - 1, 15);

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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