40 comments found

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
jmt007 Purchased

Hi just purchased your theme and I’m trying to get it started, but I’m having a couple of issues. One, the theme is not set to a single scrolling page, I have to click my menu to go to each page. Two, I’m trying to set an image as the background of my home (top) page, where you have the video, but that’s not working with like you have in the demo. Can you please give me some direction?

pebas

Hi,

Thanks for purchase first. Second of course we can help, fastest answers you will get trough our support forum Pebas Support.

Beside that you should use slider element in order to be like on our home page, now not sure is this correct answer but it is hard to say without any preview or further details.

Thanks again! :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Looks Awesome.

What format is the video background? If I wanted to replace it with another video, what should I look for? ( I assume Video Hive has these types of loops?)

Thanks!

pebas

Hi,

Actually only format which is supported for Full Screen Video is YouTube format for video (that is any format because youtube auto convert any video to .avi format if I remember well).

So if you have some custom video (eg. home made, office etc.) you would like to show in slider just upload it to YouTube, make it private (in case you do not want others to see it) or public.

Take url from your new video and paste it to video slider and that is it, your video will be in Bobo Slider. :)

For body video you can use Vimeo, YouTube or any HTML5 video without restrictions.

Thanks a lot for considering purchase and we are glad that you like it! :)

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi! I loved your theme, but I’m having an issue and can’t find the solution. The video slider in home just works fine with the video of the example, but with not other video, no reason same happens in Chrome, Firefox and Explorer Can you help me with this? Thanks!

pebas

Sure, you can create one user with admin credentials and we can take a look for you. Or open topic on our support forum freely.

Probably you do not paste YouTube link properly from browser URL, do not embed it, but need more details for sure.

Thanks for purchase of course. :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

Similar to “crownartworks” I don’t understand the VC license. If I have purchased the theme, shouldn’t I already have access to the key? Where do I find it?

PLEASE HELP!

pebas

Same answer like we give to @crownartworks.

We can’t sell other items licenses. We can pay high to include their plugins in our themes and to sell their plugins like part of our themes but we can’t sell licenses.

By purchasing our WP Theme you have rights to use VC like part of our theme.

It is quite simple actually, no other way to protect authorship if anyone can share unlimited licenses around here. :)

Hope you understand, thanks for purchase of course!

Default-user

No i understand that.

Im just not sure where to go to purchase this other license that i need to make the theme work.

I just need to purchase whatever license i need to make my site work :/

pebas

Hey, Bobo WP theme work without VC license of course. VC License you should purchase only if you need to create WP theme for example and to use their VC support and for nothing else.

For all issues with Bobo WP theme and VC inside Bobo WP theme we are responsible.

You do not need VC license in order to Bobo WP Theme works properly. :)

Default-user

i figured it out. Thanks for quick response

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Israel
gootte Purchased

hi, i just bought the theme but there are no PSD included, how can i get the psd files ASAP?? thanks!

pebas

Hi Ziginet and thanks a lot for purchase. Only way is to purchase Bobo PSD because it is premium design. Check here:

http://tinyurl.com/k3aamde

Thansk a lot again!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
bleland Purchased

Your theme previews well and it does decent work for non-coders but this was a complete waste of money for me. I was hoping to dig into the code a little and manipulate sections but the visual composer is a nightmare, as is the organization of it. On to another theme…

pebas

Thanks a lot for purchase and kind words about theme, at least some part of theme.

Why don’t you visit our forum and start topic about VC and maybe extending elements to suit your needs. I’m sure we will find time to help you.

However you decide thanks again for purchase.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Israel
gootte Purchased

hi! i purchased the theme and after installing i receiving an error, how can i fix it?

pebas

Hi,

Fastest answers you will get trough our support forum Pebas Support.

Be free to open topic under Bobo WP but please be descriptive, what kind of error, maybe stylesheet missing?

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I have reinstalled wordpress and this theme a few times. but I have not been able to get Single Page Template work in Chrome. Works just fine in Safari.

pebas

Hi, thanks for purchase. Please use support forum we answer there much faster.

Until you start using support forum please just watch video in help file thow to install theme. Or send us your credentials (user and pass for WP) on pebasdesign@gmail.com and we will make demo install for you. :)

Thanks again!

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
danwet Purchased

Asking my question here as I can’t verify my Evato license just now (error, time out: http://support.swebdesignstudio.com/envato-license-verification).

Love your theme, but when I use a video on the home page this looks right on a small notebook screen with standard dimensions. But when watched in a browser on a 30” screen the video’s aspect ratio get screwed up when the browser’s height is more than the width (sides of the video get cropped to make it fill the height of the browser).

Is is possible (and how) to adjust the max height of the video for large screens somewhere and the keep the aspect ratio of the video right?

pebas

Hi, thanks for purchase.

Please try to post now on forum, should be possible now, seems Envato API works again.

Interested request because we never test it above 27” honestly. :)

Thanks!

Default-user
danwet Purchased

I’ll get back to you on this on the forum tonight or tomorrow!

pebas

No probs, thanks!

Default-user
danwet Purchased

Put it up on the forum yesterday, please have look into this?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello

I purchased this theme and installed it on my site http://siamsmartphone.com/

I am facing several issue , First is Video slider at top of page is not working on many PC , I placed youtube URL but its not playing

Second thing is it possible to put Youtube video on Replete mode ? Waiting for your reply

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

I have purchased theme of Bobo. and also setup on our domain.. so now working all fine. but issues with Services section in admin side. when I add all services title with description with icon and then update it so I can not see that in front side. and also when I again edit that services section so I can’t see that services which I added. so can you please solve this issues..

Thanks,

pebas

Hey thanks for purchase.

Please try to open topic on our support forum and we will check out asap this for you. Much faster answering is there.

It is hard to guess what can be wrong, we will probably need admin credentials to check out is it bug or maybe wrong setup, we are not sure.

Thanks again!

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Completely bummed with this theme!! Was so stoked that is had a full screen video… but it DOES NOT work for mobile devices at all. If you add any navigation items it completely throughs the theme out of wack. The developer has emailed saying there are issues with Safari browser … that’s fine …. but unfortunately Safari browser is the one that every single iPhone in the WORLD uses!

So disappointed ! I’ve sent this video to the developer and haven’t received a response [link removed by Envato staff]

pebas

Hi John, we responded on each email you sent or Nimit on email or on topic on our support forum. Please be patience v1.7 will come out soon. Thanks.

Default-user

Ummm are you sure? I sent you an email with this video link and neither Nimit nor I have heard from you. I guess my main issue is… how can you call your site responsive if it has issues with the second most popular mobile web browser, Safari? C’mon! I’m not a Safari user myself… however 99.9 % of the population that has an iPhone or iPad uses it…. get on it ! Please don’t ask me to be patient. You should have worked out these bugs BEFORE you put it up for sale.

pebas

John please, it is about jquery plugin we use for video and it have bug on Safari. We working on complete plugin change. About nav, it is bootstrap combined with single page website, so when you click no refresh simple it is scrolled to section, just click to close nav after select section. About last email, it is 7am here and answer delay 9-10h because of different timezone. All in all you have right and we work on update for nav and for video (nav to be closed on each click on small screens and video to change plugin). Also we work on fastest update but this is not our only item so we work on few items in same time. Will contact you ASAP on email and sorry for issues again.

Default-user

I find it interesting that you have my money… and yet… I should be patient. Like it’s MY fault that YOUR theme has a jquery plugin issue. My website is the face of my company to my customers and potential customers… so when it doesn’t work…. customers and potential customers lose confidence in my ability to build their project. So what I’ve done is I’ve purchased your theme to be the face of my company. Can you understand my frustration and the frustration of others on this forum who have purchased this theme?

Don’t worry about it… we’re in the process of switching to a new theme. Perhaps next time you’ll work harder on a solution rather than coming up with excuses.

pebas

Check update list of other items not only our…never mind. Add me to skype: pebasdesign when you can, will be available in 1h max.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello. I purchased your theme and I love it. I have a small issue though. In my portoflio section there are 4 separate items. The thing that is bothering me is that I have to click on a text “ALL” to see them, and I want that to show automatically, without a click. Is there an option in the theme (or a plugin the theme is using) to allow me that?

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
hawaks Purchased

Hi, Can i have a Visual Composer License Key please ? I need to update it thx

pebas

Sorry we are not allowed to provide license keys. Thanks for purchase!

  • Brazil
  • Has been a member for 0-1 years
  • Bought between 1 and 9 items

Good day, I want to buy this theme, but a friend purchased and gives the following error: Parse error: syntax error, unexpected T_FUNCTION in / home/storage/7/30/ba/jaquesilva/public_html/wp-content/themes / bobo_v1.6/includes/bobo_widgets.php on line 218

How can this be solved please?

I await your response to see if we can continue.

Thank you very much. Adriano

pebas

Hi Adriano, that is common PHP issue, just update PHP on your server. Thanks!

AdrianoSP

ok, thanks!!! sucess! But, I not received the DEMO FOLDER, you have a url for download to the content?

Thanks

pebas

Hi, demo you can find here Click here for DEMO.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

please, no have a demo files in package install.

please, you have a link to download demo content?

Thanks, hug

pebas

Hi, sorry for delay, demo you can find here Click here for DEMO

We will update theme soon with demo data inside, thanks for purchase!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

We have purchased this theme and connote find the content as described in the help file to import, there is no such directory just a zip file that when unzipped just contains the theme files and not the content to import.

Please help

pebas

Hi and sorry for delay with answering. Please go to our forum and you will find demo content under Bobo WP forum. Thanks for purchase. Also Bobo WP update will coming soon so stay tuned.

  • Has been a member for 0-1 years

Hey. I am about to purchase this theme and i want to make sure of two things. Can i replace the home video with image and have Vimeo embeded videos in the portfolio section. Thanks

pebas

Hi, thanks for considering purchase. Answers:

1. Yes

2. In portfolio is allowed only featured image

Default-user

Ok, but when i click on the featured images on your portfolio,nothing comes up. Is there an example of the page after you click it or is it not meant to go anywhere.

Thanks

pebas

You can connect it with any page you want actually, just put link to your page. Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

HI,

I’ve tried contacting you on the support forum but no response yet.I bought the theme yesterday, and ‘Visual Editor’ needs to be updated to the newer version, but there is no auto update; so it wants me to buy the plugin.

Please, I need to re-build my site asap and the theme is useless without the visual editor plugin – how can I update it without paying $30?

pebas

Hi, thanks for purchase and sorry for delay in answering, we working on update for latest Visual Composer but there is no need to be latest version of Visual Composer in order for theme to work properly. Probably next week middle we will send an update. Thanks for understanding.

Default-user

Sorry, but the Visual Composer doesn’t work at all in Safari or Firefox. In the front-end or back-end. If I try and add elements it adds multiple elements at once, the controls are scattered all over the screen, the visual editor doesn’t display any text in the wyswig editor etc etc etc. It doesn’t work, the theme is useless without it. I have requested a refund from Envato. Don’t say thanks for understanding – I dont understand, I cant wait a week for a possible update – as developers you should understand deadlines, and offer a solution or a refund.

pebas

Ok, check forum post please and respond ASAP so we can help you ASAP. :)

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • United States

PreSales Question- Nice theme. Is there a way to easily turn off the responsive layout?

pebas

Yes under Visal Composer settings. If you decide to buy it and face any problems about turning off responsiveness contact me freely: pebasdesign@gmail.com and I’ll do it for you. Thanks.

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