Vergo

Vergo supports this item

Supported

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

I create a lightbox gallery but doesn’t works… I get this message: Image cannot be loaded….

In your gallery shortcode needs to be link=”file”:
[gallery link="file" columns="4" ids="217,218,219,222"]

How to update theme?

- From http://themeforest.net/downloads download theme package.

- Unzip package (twice) to get main theme folder ‘bolid’ .

- using FTP, go to theme folder (“YOUR_HOSTING_ROOT/YOUR_SUBDIRECTORY/wp-content/themes/”)

- rename actual theme name to e.g. bolid_backup

- Drag and drop new (downloaded) theme folder ‘bolid’ into themes directory: “YOUR_HOSTING_ROOT/YOUR_SUBDIRECTORY/wp-content/themes/”

- do nothing with website until upload is done.

Contact the author

This author provides limited support for this item through email contact form.

Additional information from Vergo:

We’re based in Europe and we offer support Monday to Friday, 09:00 to 18:00 CET (GMT+1). Depending on time differences please allow up to 24 hours for us to get back to you. All the requests submitted on weekends will be handled on Monday.

Support for our items includes:

  • Responding to questions or problems regarding the theme and its features

  • Fixing bugs and reported issues in a fresh theme install

  • Providing updates to ensure compatibility with new WordPress versions

  • Help working with the theme, in case it’s not covered in the documentation

Item support does not include:

  • Customization and installation services

  • Support for third party software and plug-ins

  • Adding new functionality to theme

  • Fixing errors which may occur after theme customization

  • “Learning WordPress” – general, core related, support and how to’s (please, use wordpress.org forums for that)

Important

Before asking questions within the profile page, please be sure that you have read the file documentation which came packaged with your download.

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