147 comments found

Great Theme, but I am having a few issues.

1) I cannot recreate the Home V1 where the slider is above the copy and album section. Do I add code like I would with Visual composer? Please guide me in the right direction

2) I used journal V1 layout to display videos by selecting only a certain category (videos). That part works fine, but when I display youtube videos, it reduces the height of the video and looks more like a slim horizontal rectangle. When I load a video on the server, the size is ok.

Chimpstudio

Please create a ticket at Chimp Support and provide your url and login details. Issue will be seen and sorted there.

publicwizard

I tried to but since I created a ticket a few year ago, it won’t let me do this ticket. I have no idea what the ticket # . i followed the instructions if I didn’t have the ticket and sent the letter, but still no response. Please help.

Chimpstudio

Please contact via contact us form on my profile page of Themeforest. Mean while I am going to look into the issue of ticket.

I want to buy this theme like crazy but I noticed that it is not supported for 4.1 yet. Can you please tell me when you are going to release the next update?

Chimpstudio

There are no known issues, but yet I am not comfortable to put you in a thing that may disappoint you later. Do not want to lose you in longer run.

Default-user

I already paid to support your theme. Hope you could make it fully compatible with 4.1 soon.

Chimpstudio

Hai @ hoangtri. Thank you for your purchase, but we have stated it clearly on item detail page about the compatible version of theme. However, we have a plan to update it, but there is no tentative date for that.

HI will this theme become responsive soon?

Chimpstudio

It is not in plan thus far.

Hi Guys, since the WP update 4.2.1. the sliders of the theme are missing. Please update! Tnx.

Chimpstudio

Sure, why not. :) Have good day ahead.

Default-user

Hi, did you had an update?

Chimpstudio

Yes, update has been sent already. You can download update and make your theme compatible with latest wordpress version.

Hello! Just so you know, I am testing the demo website on the latest Chrome for Android and I have a problem scrolling horizontally like the desktop site works.. Maybe you didn’t update the demo site?

Chimpstudio

It is behaving normal at my end. I will test it again to see if there is anything wrong. Thank you for your input.

cmrahaha Purchased

Hi ! This template is very beautiful ;) Good job ! I just bought this theme and I have already some issues.. I don’t have all functionalities (Layout, Fonts sittings…) in the Cs Theme option, and it’s the same on the pages. This is normal or not ? Because in the Bolster documents, this functionalities are explained. Moreover, sliders do not work (the page displays 404 error found..)

I have Wordpress 4.2.2 version, I’m french and I’m a beginner in WordPress. Can you help me please ? Thanks !

Chimpstudio

Bonjour @ cmrahaha. Merci pour vos commentaires. Il ya un differnce dans la documentation et Options du thème, mais il est normal car il est très légère différence. Pour des raisons de curseur, s’il vous plaît mettre à jour votre thème en obtenant derniers fichiers du ThemeForest compte> section Téléchargements. Question sera résolue.

Default-user
cmrahaha Purchased

Yes but how can I change fonts if it’s not in the theme option ?

Chimpstudio

You would need to modify the code for that.

Hello, I have pre-sale question .. the demo is not responsive at all .. there are many issues with the responsive ,, you should test it on the mobile not just minimize the browser .. I CANT EVER SCROLL ON THE MOBILE .. is it the same when i buy the theme? Thank you

Chimpstudio

It is left to right site that has different responsive style and parameters. It would not behave on responsive as other normal sites behave.

Default-user

it means this not fully responsive website .. example_1 the Artist V1 page: I cant touch to scroll to right to see the rest of the text example_2 the Artist V2: I cant touch to scroll to right to see the rest of the bands I can tell you many examples .. there is no right scrolling on the website [ on mobiles and tabs ] .. i can’t scroll on the mobile

Chimpstudio

It is responsive, if there are issues, please send the screen shot via email address on my profile page. I will see accordingly.

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