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142 comments found

Great Theme, but I am having a few issues.

1) I cannot recreate the Home V1 where the slider is above the copy and album section. Do I add code like I would with Visual composer? Please guide me in the right direction

2) I used journal V1 layout to display videos by selecting only a certain category (videos). That part works fine, but when I display youtube videos, it reduces the height of the video and looks more like a slim horizontal rectangle. When I load a video on the server, the size is ok.

Chimpstudio

Please create a ticket at Chimp Support and provide your url and login details. Issue will be seen and sorted there.

publicwizard

I tried to but since I created a ticket a few year ago, it won’t let me do this ticket. I have no idea what the ticket # . i followed the instructions if I didn’t have the ticket and sent the letter, but still no response. Please help.

Chimpstudio

Please contact via contact us form on my profile page of Themeforest. Mean while I am going to look into the issue of ticket.

hoangtri Purchased

I want to buy this theme like crazy but I noticed that it is not supported for 4.1 yet. Can you please tell me when you are going to release the next update?

Chimpstudio

There are no known issues, but yet I am not comfortable to put you in a thing that may disappoint you later. Do not want to lose you in longer run.

Default-user
hoangtri Purchased

I already paid to support your theme. Hope you could make it fully compatible with 4.1 soon.

Chimpstudio

Hai @ hoangtri. Thank you for your purchase, but we have stated it clearly on item detail page about the compatible version of theme. However, we have a plan to update it, but there is no tentative date for that.

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