89 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Italy
Romina77 Purchased

Ottimo servizio di assistenza!

Chimpstudio

She means to say Great service. :)

Grazie per riconoscere il nostro sforzo. Sono sicuro che ci votato pure.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years

3.50 average based on 10 ratings

this them need to update for phone and one music

Chimpstudio

can you please elaborate more, what you mean.

Default-user

this them not working in chrome android and cant play music in firefox android and dont have share music only have share in album

Chimpstudio

It have @179 Purchases, do you think if these all issues which you noted above, Which is common functionality of this theme this theme can do that good sales. If you Create ticket at our support system and tell us your issues we are here to guide.

Default-user

179 Purchases for thos them is very bad

Chimpstudio

My market analysis says that there are hundreds of good products from many author which do no go hit in market. It is one of those. But I respect your concern with that.

Default-user

ok i show you all problem and bug in this theme ok? pls dont remove my comment and update your theme

Default-user

big problem 1.problem in firefox android : cant play music/

big problem 2:problem in chrome and explorer android : cant move all page and lock all page only moving With 2 finger/

3:this them have share only 1 album and dont have share for 1 music/

4:this theme dont have single.php for single music/

5:this theme dont have place for ads/

big problem 6:slidshow not good working in new update chrome windows

Chimpstudio

All mentioned problems are not bugs. These are your requirements only. Let me expalin one by one.

1 & 2. There are browsers which do not support HTML 5. now tell me what should we do to make it work there? Andriod default browser does not have these issues. Should we go to browser company and request them to build this feature for you and me?

3.4..5 BIG Customization you are asking. Did we advertised these features while selling the theme? definitely NO.

^. Working fine at my end.

Default-user

for problem android you can making in theme plugin mobile plugin theme

and for any thing you can insert sharing ads single music for your Purchases not for me

Chimpstudio

Things which we cannot control or do not belong to us, we do not go for them. However, your valued suggestions are respected and will be considered for sure.

Default-user

thanks

Default-user

boro this theme good working in cherome tablet but not working only in phone android chrome and not have problem html5 chrome android your theme have problem and in mozilla android cant play music << this is problem html5? hehe pls check that is big problem all user come in my web site in phone pls check for me or change my theme or i give you my paypal and back my mony thanks

Chimpstudio

I have checked it multiple times. However, I am going to do testing again on all devices that you have mentioned.

Default-user

pls check in chrome android and firefox

Chimpstudio

I am on it, and will fetch results to you.

Default-user

thanks

Default-user

bro he iam forget we have any problem : this theme dont have search wow

Chimpstudio

You can add search option in sidebar by dragging the search widget.

Default-user

thanks and you check any problem in phone?

Default-user

?

Default-user

my boro you check for mobile? all user in my web site cant come in mobile bekoob.comand this for google and hit not good pls check

Chimpstudio

we have given it a deep test and this is the reason replying you late. Please update your theme as this issue has already been resolved in the last update. As soon as you update it, it will work fine for you.

Default-user

i have last update Last Update 23 January 14 but working in any phune i check in galexy s2 . not 2 . arc s . nexus 5 . and not working in chrome and explorer android only working in fire fox but in fire fox cant play music . and i check in tablet(android) theme working best .

and me add search option in sidebar by dragging the search widget but not working sidbar and not show search in menu and ,,,

Chimpstudio

The Firefox and Chrome for android still have Beta versions. You can read their policies, these are not a fully developed browser yet. However, we are still trying to make our theme as compatible as possible. If you already have a ticket, reply to that and we will add solution to your issue or create a ticket at http://www.chimpgroup.com/support or ask them to resolve the issue.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello I’ve purchased this theme and finding it great so far! Good work!

One question – How can I remove the media player from album release pages? I embed straight from bandcamp, so I don’t want this player there taking up all the space. Any help would be appreciated!

Example of media player is here: http://themeforest.net/item/bolster-music-band-wordpress-theme/full_screen_preview/6330505

Many thanks Jay

Chimpstudio

I am unable to reckon where you want to remove this media player. Can you send a screen shot for that or page link to that page to give exact direction where I can guide you.

Default-user
Cheers here is the link to the player I want to remove, it appears in the “album” page where you listen to audio snippets. Link below: http://oi62.tinypic.com/33fe0cn.jpg
Chimpstudio

It can be removed from source code, but you need to have developer for it. It’s a custom work and I am afraid we cannot help you in this matter. I hope you will understand my point.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
pit1977 Purchased

Hi :) is there any way to set a music player plugin in homepage? Thank you

Chimpstudio

You can set up music player plugin in homepage but you need some developer skills for that. It is a custom work and requires some work to do on it.

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 3-4 years

Quick pre-purchase question. My site will be used for 60+ minute Dj mixes free for download. When I click on the tracks to download in the demo the link opens a new browser to play the mp3 file. This makes it very difficult for the average user to download the mp3 file. Is there a way for your theme to trigger a download of a music file as opposed to opening a new browser tab to play the file? thanks for the help.

jadeway

Or is zipping the file the best option?

Chimpstudio

It is defalut behaviour of browsers to detect mp3 content in default player. Please compress your files in zip format or other while uploading if you want to change them to download option,

jadeway
jadeway Purchased

Thank you!

Chimpstudio

You are welcome

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 3-4 years
jadeway Purchased

Hey mate quick question. In your documentation there are layout options on the pages…those don’t seem to be showing up atm…is that a WP 3.9 issue? Also the shortcode editor is not available atm.

jadeway
jadeway Purchased

Also on my homepage the album images that show up under the slider are half the size you have shown in your demo which looks awkward…any idea why they’d show up so small?

Chimpstudio

Go to CS Theme Options > Home page settings > Select Album Category > No. of Albums and page will look same like demo. Documentation may need a little update. I will look into it and if found something, will make corrections for sure.

jadeway
jadeway Purchased

thank you for the reply but that actually doesn’t work as I’ve tried it multiple times. Your support gave me a css update to fix the issue and now the album covers are the right size :)

Chimpstudio

I am glade to see things good at your end. I am sure you will not hold back yourself to rate us. ;)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
linda66 Purchased

Thanks for this great theme and very good support :D

Chimpstudio

I am glade to see things good for you. I will make sure things move on the same pace. Also, please find a moment to rate us as well. That will add real value to our work. :)

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 3-4 years
jadeway Purchased

Quick question. What is the best album cover size dimensions to upload that look the best? Currently my images are getting scaled up and cropped.

thank you

jadeway
jadeway Purchased

I should mention the scaling and cropping is only happening on the actual individual album pages…not the home page or album list pages.

Chimpstudio

Album images actual size is 800×800.

jadeway
jadeway Purchased

Perfect thank you!

Chimpstudio

Glade to see it fine.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hello,I was curious as to what hosting provider it is you use for the demo site, or if you are using plugin or whatever it is that is boosting the speed of your site. I have it installed on my site and it takes forever to load, even if the page loading is a blank one.

Default-user

I am also lost as to how you update the theme if one already has the previous theme installed?

Chimpstudio

We are not using any plugin for speed boost. We are using server from server for you. You can check them at http://www.server4you.com/ for any further information. Also, you can update your theme by downloading latest version from themeforest download section and replace the latest file in your data base by ftp.

Default-user

So I rewrite over all the files?

Chimpstudio

You just need to replace the existing files with the updated ones, and that’s all. But the update will remove all your custom changes, posts and settings. It is advised to take back up of everything first.

Default-user

I have rewritten over all the ftp files and nothing has changed. I even tried on a different browser to insure my other browser wans’t using old data Everything is still there and nothing has been deleted or changed

Default-user

I made the purchase a while ago but just redownloaded the file today. I extracted all files and then used filezilla and moved the recently downloaded files into the bolster folder theme and selected to overwrite all files. It took a few minutes to complete so my guess is that I am sure I did overwrite the files

Chimpstudio

But what is the issue you are facing for which you are updating it?

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