An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, theunexpected1, will respond to buyers’ questions and provide limited support through this item’s comments.

Additional information from theunexpected1:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions

In case of the below, kindly contact me from my profile, and I can provide these services.

Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins
Go to comments

Frequently Asked Questions

Can I use this website as a full screen app (iPhone -> Add to home screen)?

Yes, there are no external requests, everything is ajax-based. Also, the google maps is integrated using the Google Maps API for JavaScript. So the website will work like a charm on the full screen mode.

How do I redirect my visitors to the mobile site?

Mobile detection code for both server(PHP) and client(JS) side have been included in the package, alongwith the explanation of usage in the documentation.

How easy is it to theme the website to different colors for my specific brand strategy?

It’s extremely easy to change the theme to any desired color. Documentation has the steps.
Actually, it’s not even steps; Just 1, and you are done.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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