257 comments found

nanyta22 Purchased

Hi, I got the message listed below when trying to install the theme zip in WordPress.

The package could not be installed. The theme is missing the style.css stylesheet.

CrunchPress

Greetings!

The package you downloaded from themeforest.net contains multiple files and folders like documentation, an editable PSD, License file etc. This package itself is not the theme folder, theme is located in a sub-directory.

Please extract that package and go to sub-directory ‘Theme’. Open it there is a theme folder in it named ‘book-store’.

Zip and upload this folder to your WordPress install. It should be working fine.

If you still face any issues feel free to open a support ticket at http://crunchpress.com/support

Our technical support team will help you.

Thank you.

edgarphs Purchased

what is the current version? I am currently running 1.8.0 . It shows last update 9-17-2014.

CrunchPress

Hi,

Theme is currently at version 2.0 You can check Changelog at end of theme sales page. http://themeforest.net/item/book-store-responsive-woocommerce-theme/5243193

Thank you.

edgarphs Purchased

I just installed the new version of 2.0 But now I got this error

Warning: _() expects exactly 1 parameter, 2 given in /home/content/18/8088518/html/ebookidea/wp-content/themes/book-store/framework/cp-option.php on line 250

Please help.

thanks

Default-user
edgarphs Purchased

Worse support ever. however I found the solution. by going thru all the comments.

Heres the answer. Please open theme folder /book-store/framework Download and replace this file. https://www.dropbox.com/s/sqjp4rdvyno5zua/cp-option.php?dl=0

Default-user
edgarphs Purchased

that work for me. Hope it helps anyone else. you can see it works on my site http://www.eBookIdea.com

CrunchPress

Greetings!

Sorry for your disappointment. Our support is based in far east and due to holidays in their part of the world they were not able to reply on time.

If you want us to escalate any of your tickets, please share their ticket ID# here.

Thank you.

gaser Purchased

Though I see that people support missing …....... but can someone answer me. I would like to ask, how do I get to the main menu categories of books;

Thanks

CrunchPress

Hello Gaser,

We provide all technical support through our ticket system at http://crunchpress.com/support It provides better tracking and help you receive a fast response.

Please open a ticket there our technical support team will help you out.

Thank you.

xpl0iter Purchased

Thanks a lot @edgarphs. It worked!

And as for the support, waited for 2 whole days without even a single reply. I mean seriously? There is no reason for me to give you a good rating, considering I was not even able to activate the theme after installing it. And the fact that it is not limited to just me as a lot of users have reported this, makes it even worse. Thanks for nothing!

JohnAilya
JohnAilya Author Team

Hello xpl0iter,

I am sorry for your bad experience here. This delay was due to the weekend holidays ( Friday to Sunday ) Thats why your ticket was un-responded.

Also we have noticed that issue and we are going to fix it ASAP.

Thanks.

edgarphs Purchased

I am having an issue. I can’t view my website on iPhone. It says it can’t load. I works fine on a desktop and iPad, but I tried 3 different iPhones and same problem. The site won’t load.

Can someone help? my site http://ebookidea.com

thanks

JohnAilya
JohnAilya Author Team

Hello edgarphs,

We provide all technical support through our ticket system at http://crunchpress.com/support It provides better tracking and help you receive a fast response.

Please open a ticket there our technical support team will help you out.

Thanks

Hi,

Congrats for a great theme.

How can I get the title of the product/book thumbnail to scroll on hover like it does on the demo? My product titles just get cut off when they are too long.

See the third book title, here: http://newancient.org/shop/.

Thanks

JohnAilya
JohnAilya Author Team

Greetings!

You are using older version of the theme. I recommend you to please update your theme to its latest version. Or open a ticket at http://crunchpress.com/support. Our dedicated supports staff will update your theme.

Thanks

mavalcas Purchased

I bought this WOOCOMMERCE theme, however when I tried to install it in Wordpress 4.0 I receive the following error:

Installing Theme from uploaded file: themeforest-5243193-book-store-responsive-woocommerce-theme.zip

Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

PS. I already installed woocommerce. If I don’t receive an answer soon I will contact themeforest or my credit card company to get a refund. Thank you

JohnAilya
JohnAilya Author Team

Greetings!

You have open a ticket 24 hours ago. Our support staff works from Monday to Friday. Your ticket was un-responded due to the weekend holidays. Our supports staff response time is 24 to 48 hours depending upon the number of tickets we receive.

Your ticket has been responded. Stay in touch with the supports team.

Thanks!

pixapso Purchased

Hi I got this Fatal error: Call to a member function add_to_cart_url() on a non-object in the feature author. You know what could be the problem? It’s maybe something with the WooCommerce plugin, maybe some update?

Thanks

JohnAilya
JohnAilya Author Team

Greetings,

I recommend you to open a ticket at http://crunchpress.com/support. Our dedicated supports staff will resolve your error issue.

Thanks

ldeville Purchased

Hello, just bought this theme and installed on Multisite as subdomain.

The theme appears to be working, (sort of) but I’m getting the following error at the top of my pages:

Warning: _() expects exactly 1 parameter, 2 given in /home/nonovel5/public_html/wp-content/themes/book-store/framework/cp-option.php on line 213

Can you please suggest what I can do to fix this?

Thank you.

JohnAilya
JohnAilya Author Team

Hello ldeville,

We provide all technical support through our ticket system at http://crunchpress.com/support It provides better tracking and help you receive a fast response.

Please open a ticket there our technical support team will help you out.

Thanks

bjorn089 Purchased

Hi,

I have a few questions:

1. If a add the Featured-Product element at one of my pages ( www.bulsuper.nl/home ), the element is vert small as you can see. How can I make it bigger? In the element list I set it full-width.

2. I want to add a page to my website just like the “shop” page on your live preview. If I import the dummy files and go to page setting, I see no elements or other content where I can add my products. It just looks empty. Can you tell me which element I need to use for a page like this?

Thank you in advance!

Bjorn.

JohnAilya
JohnAilya Author Team

Greetings,

Your questions have been answered in the ticket you have open. Stay in touch with supports team if you find the problem.

Thank You!

graydian Purchased

Getting the same error as everyone else.

Warning: _() expects exactly 1 parameter, 2 given in /home/nonovel5/public_html/wp-content/themes/book-store/framework/cp-option.php on line 213

YES I created a ticket. How about you just tell us how to fix it here?

JohnAilya
JohnAilya Author Team

Hello graydian,

We provide all technical support through our ticket system at http://crunchpress.com/support It provides better tracking and help you receive a fast response.

Please open a ticket there our technical support team will help you out.

Thanks

Default-user
graydian Purchased

Yea we all get that John. We all understand about your ticket system. Im just saying. How about you post some fixes here, or better yet fix your product instead of waiting days for your ticketing system to answer the same question over and over.

JohnAilya
JohnAilya Author Team

Thank you very much for your suggestion. We are going to fix this issue ASAP.

Thanks

hi

Hi,

This is a great theme but I have problem when install this theme. The following script errors occur :

Warning: _() expects exactly 1 parameter, 2 given in C:\xampp\htdocs\suluhpress\wp-content\themes\book-store\framework\cp-option.php on line 213

Warning: _() expects exactly 1 parameter, 2 given in C:\xampp\htdocs\suluhpress\wp-content\themes\book-store\framework\cp-option.php on line 215

Warning: _() expects exactly 1 parameter, 2 given in C:\xampp\htdocs\suluhpress\wp-content\themes\book-store\framework\cp-option.php on line 217

Warning: _() expects exactly 1 parameter, 2 given in C:\xampp\htdocs\suluhpress\wp-content\themes\book-store\framework\cp-option.php on line 219

Warning: _() expects exactly 1 parameter, 2 given in C:\xampp\htdocs\suluhpress\wp-content\themes\book-store\framework\cp-option.php on line 221

Warning: _() expects exactly 1 parameter, 2 given in C:\xampp\htdocs\suluhpress\wp-content\themes\book-store\framework\cp-option.php on line 223

Warning: _() expects exactly 1 parameter, 2 given in C:\xampp\htdocs\suluhpress\wp-content\themes\book-store\framework\cp-option.php on line 225

Warning: _() expects exactly 1 parameter, 2 given in C:\xampp\htdocs\suluhpress\wp-content\themes\book-store\framework\cp-option.php on line 227

Warning: _() expects exactly 1 parameter, 2 given in C:\xampp\htdocs\suluhpress\wp-content\themes\book-store\framework\cp-option.php on line 229

Warning: _() expects exactly 1 parameter, 2 given in C:\xampp\htdocs\suluhpress\wp-content\themes\book-store\framework\cp-option.php on line 234

Warning: _() expects exactly 1 parameter, 2 given in C:\xampp\htdocs\suluhpress\wp-content\themes\book-store\framework\cp-option.php on line 236

Warning: _() expects exactly 1 parameter, 2 given in C:\xampp\htdocs\suluhpress\wp-content\themes\book-store\framework\cp-option.php on line 238

Warning: _() expects exactly 1 parameter, 2 given in C:\xampp\htdocs\suluhpress\wp-content\themes\book-store\framework\cp-option.php on line 240

Warning: _() expects exactly 1 parameter, 2 given in C:\xampp\htdocs\suluhpress\wp-content\themes\book-store\framework\cp-option.php on line 245

Warning: _() expects exactly 1 parameter, 2 given in C:\xampp\htdocs\suluhpress\wp-content\themes\book-store\framework\cp-option.php on line 250

Warning: _() expects exactly 1 parameter, 2 given in C:\xampp\htdocs\suluhpress\wp-content\themes\book-store\framework\cp-option.php on line 252

Warning: _() expects exactly 1 parameter, 2 given in C:\xampp\htdocs\suluhpress\wp-content\themes\book-store\framework\cp-option.php on line 258

Warning: _() expects exactly 1 parameter, 2 given in C:\xampp\htdocs\suluhpress\wp-content\themes\book-store\framework\cp-option.php on line 260

please help me

JohnAilya
JohnAilya Author Team

Greetings,

We provide all technical support through our ticket system at http://crunchpress.com/support It provides better tracking and help you receive a fast response.

Please open a ticket there our technical support team will help you out.

Thanks

Hi,

Is it possible in shop view to have a sidebar with filter, like Price, Categories etc.?

Thx in Advance!

Chris

JohnAilya
JohnAilya Author Team

Hello xchris,

Yes its possible to have the side bar in the shop page. Price filter , categories are available in the side bar options. You can place them

Thanks

Hi,

Is it possible in shop view to have a sidebar with filter, like Price, Categories etc.?

Thx in Advance!

Chris

JohnAilya
JohnAilya Author Team

Hi xchris,

Your answer have been posted above.

Thanks

JohnAilya
JohnAilya Author Team

Greetings,

Thank you very much for your suggestion. Sure we will forward this suggestion to the developers.

Thanks

dtommy79 Purchased

Please add support for revolution slider.

JohnAilya
JohnAilya Author Team

Greetings,

I am sorry but currently we have no plan to add the revolution slider. You can purchase and add it separately with the theme. But we will surely forward your suggestion to the developers of Book store.

Thanks

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