CrunchPress

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299 comments found.

Dear,

Yesterday I bought this: Book Store Responsive WooCommerce Theme

Please email me the guidance/ tutorial to use this theme step by step, THANKS.

Regards,

Mega Tjanrda mega.topsii@gmail.com
JohnAilya

JohnAilya Author Team

Hi,

You can contact our supports team at http://crunchpress.com/support

Our dedicated supports staff will guide you step by step. Also the documentation is included with the theme how to set up the site plus theme has one click dummy data imported which will set up the site same like demo.

Thanks

Hello. I´m interested on this theme but I´m from Venezuela and i want to know if we can use the woocommerce. I don´t know a lot about it but i want to create an online bookstore with payment online supported. Another thing is if the theme is available in spanish. Thanks

JohnAilya

JohnAilya Author Team

Hello,

Thank you for showing your interest in our theme. Yes the theme is integrated with woo commerce and you can have online payment method and its supported by the theme.

The theme is translation ready. You need to translate the theme in to the Spanish language or you can use WPML plugin that will help you to easily translate the site language.

For more questions please contact us at \\

Thank You!

Ndarama

Ndarama Purchased

I want to sell, books, arts paintings, audio, is possible with this theme?

JohnAilya

JohnAilya Author Team

Greetings,

Yes, You can achieve these all features of the books in this theme :)

Thanks

LoriMo

LoriMo Purchased

I purchased your template and I’m running it on my localhost. When I click the link for the Shop I’ get an error message saying “http://localhost/wordpress/shop/” The same hing occurs when I click on each of the products I added.

I deleted and reinstalled wordpress, then I install your theme again, then I added the dummy content and created some products and I’m still getting the same error message when I click on different products.

I when to your support page to place a ticket but I couldn’t register for an account because I don’t use facebook or twitter. You should have and option for people to register fro support using an email account.

Can you reply to this post give me your suggestions for fixing my issues?

LoriMo

LoriMo Purchased

I discovered the issue with the broken links to the Shop and other pages: Settings > Permalinks > set “Common Settings” and “Product Permalink Base” to default.

I still think it’s important to provide a ways to register for support using an email account!

P.S. I love your theme design

JohnAilya

JohnAilya Author Team

Greetings,

Glad to know that your issues is resolved now. These types of errors occurs when you permalinks are not set or when you dont have select the shop ,cart and checkout pages from the woo commerce settings.

Yes, There is also the option for the registration.

We are also going to check it for you :)

Thanks

Hello How do I make the background in the product slide show responsive?

How do I remove the welcome message on the header/ menu bar?

JohnAilya

JohnAilya Author Team

Hello

We provide all technical support through our ticket system at http://crunchpress.com/support It provides better tracking and help you receive a fast response.

Thanks

Where do I find my purchase code?

JohnAilya

JohnAilya Author Team

Log in to your theme forest account. Go to membership download section there you will find the licence and purchase code of your product.

Thanks

I’ve seen many websites created with this theme, and they look horrible. One of the things that I’ve noticed is that the pictures of the books are usually square or cut in the edges. What happens when I upload my book cover to a product page? Will it be cut? Will the size be adjusted automatically? Most of my book covers are 6’9’ inches. Can the theme resize automatically in 6’9’inches? I also don’t like the banner. Can I replace it for a solid color? How can I add my own social media buttons to each product page? Can I refund the theme if it doesn’t match my expectations?

JohnAilya

JohnAilya Author Team

Greetings,

Here are the answers of your questions.
  • There are 800+ customers using this theme and users faces the image cropping issue when they donot upload the images of the products with correct dimension. We recommend to upload the images for the products books 614×614 dimension.
  • Yes, You can change the solid colors easily by editing in the style.css file.
  • Sorry to disappoint you but you cannot add your own social media icons, In order to add your own you need to customize the code and our company is not offering customization to our clients.

Thanks

Can I change the header?

JohnAilya

JohnAilya Author Team

Hello 22lions,

Sorry to disappoint you but theme has only 1 header. You cannot change the header. In order to change the header you need to customize the code.

Thanks

Hello, I accidentally upgraded WooCommerce on 2.3.8 and now I have problems with customizing theme in admin panel. Any advice?

JohnAilya

JohnAilya Author Team

Hello

We provide all technical support through our ticket system at http://crunchpress.com/support It provides better tracking and help you receive a fast response.

Thanks

Hello,

I’m here again, how can I resize my products? There are few answers from support but there won’t help me out! How could I do next?

Regard Sopheak L.

JohnAilya

JohnAilya Author Team

Sorry to disappoint you but the images size are defined in the theme code files. But you can manage your custom width and height by editing in css files.

Thanks

Okay, please help to advice, what code line should I go through? Thanks

We provide all technical support through our ticket system at http://crunchpress.com/support It provides better tracking and help you receive a fast response.

Thanks

I would like to not have any logo showing because I have a header . How do I make that happen ?

Hello,

Please review your site now. Your logo has been removed from the header.

Thanks

thank you

Hello, What files name to customize Product Categories Items Listing? I need to resize their image sizes. Please give some advice.

Regard Sopheak L.

Hello,

All the images size are defined in Product-elements.php file.

Different array contains the images sizes defined in that file. You can modify the images sizes according to your requirement.

Thanks

Thanks, I will check.

After purchase the item with this theme, the download button can be clear?

After Return to order page, customer can see big image for Download (DOWNLOAD YOUR ORDER HERE) or (CLICK HERE TO DOWNLOAD).

Greetings Ndarama,

We provide all technical support through our ticket system at http://crunchpress.com/support It provides better tracking and help you receive a fast response.
Our tech support team will help you with it.

Best Regards.

After purchase the item with this theme, the download button can be clear?

After Return to order page, customer can see big image for Download (DOWNLOAD YOUR ORDER HERE) or (CLICK HERE TO DOWNLOAD).

Hi, your question is already answered :)

Thank you.

Hi, Does this theme support RTL?

Best Regards

Hi kazaniran,

Sorry to disappoint you but the theme does not support the RTL feature.

Thank You!

Hello, I have a problem with product slider, the slider shows only the same product but have been posted more products in this category. The site is http://bit.ly/1AWMjb6 thanks

JohnAilya

JohnAilya Author Team

Hello valen23901,

The product slider fetches the products from the woo commerce. User has the option in the product slider by editing the element and choose the product slider category from there.

You can select ALL categories in the product slider or a specific category.

In case of any issue you can contact our supports team by opening a ticket at http://crunchpress.com/support

Best Regards.

Hi Guys

This is a great template I tried the demo on my iphone (safari browser) there is a row of products where the image does not resize properly – is this a bug with the image ..? can we reply on it being fixed in real use?

JohnAilya

JohnAilya Author Team

Greetings.

Every mobile device has its own behavior. If you seeing bug then you can report us by taking a screenshot and email us https://dl.dropboxusercontent.com/u/78597455/Support/email.png!

We will fix that issue. By your feedback we are able to improve our product more :)

Best Regards

i have downloaded and tried to install, but it gives an error: “The package could not be installed. The theme is missing the style.css stylesheet.” ; How can i solve this and install the theme?

JohnAilya

JohnAilya Author Team

Hello,

The package you downloaded from themeforest.net contains multiple files and folders like documentation, an editable PSD, License file etc. This package itself is not the theme folder, theme is located in a sub-directory. Please extract that package and go to sub-directory ‘Theme’. Open it there is a theme folder in it named ‘book-store’.

Zip and upload this folder to your WordPress install. It should be working fine. If you still faces the issue then open a ticket at our support form and provide you login details our dedicated supports team will install the theme for you and set up it same like demo.

http://crunchpress.com/support

Best Regards

Is this theme touch screen ready?

Is woocommerce included in the package or will I have to purchase a premium version separately?

Can a user of the my site sell their own used book? Something like a classified ads? This is my ultimate purpose for the site. If not, can you recommend a good theme for that?

Is there an ability to add an ISBN option in the description of the book, allowing a specific ISBN search?

JohnAilya

JohnAilya Author Team

Hello ljmyers,

Here are the answers of your questions below.

> Theme is integrated with woo commerce plugin and you can download it free and can use it to sell your products online.

> There is no such ads option available in the theme

> Sorry to disappoint you but there is no ISBN search in the theme.

For more questions please contact us at \\

Best Regards

alvaron

alvaron Purchased

what azzepis is telling is true unfortunately, there is an issue and regular wordpress translation simply doenst work

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