287 comments found

Dear,

Yesterday I bought this: Book Store Responsive WooCommerce Theme

Please email me the guidance/ tutorial to use this theme step by step, THANKS.

Regards,

Mega Tjanrda mega.topsii@gmail.com
JohnAilya
JohnAilya Author Team

Hi,

You can contact our supports team at http://crunchpress.com/support

Our dedicated supports staff will guide you step by step. Also the documentation is included with the theme how to set up the site plus theme has one click dummy data imported which will set up the site same like demo.

Thanks

Hello. I´m interested on this theme but I´m from Venezuela and i want to know if we can use the woocommerce. I don´t know a lot about it but i want to create an online bookstore with payment online supported. Another thing is if the theme is available in spanish. Thanks

JohnAilya
JohnAilya Author Team

Hello,

Thank you for showing your interest in our theme. Yes the theme is integrated with woo commerce and you can have online payment method and its supported by the theme.

The theme is translation ready. You need to translate the theme in to the Spanish language or you can use WPML plugin that will help you to easily translate the site language.

For more questions please contact us at \\

Thank You!

youvia1 Purchased

I want to sell, books, arts paintings, audio, is possible with this theme?

JohnAilya
JohnAilya Author Team

Greetings,

Yes, You can achieve these all features of the books in this theme :)

Thanks

LoriMo Purchased

I purchased your template and I’m running it on my localhost. When I click the link for the Shop I’ get an error message saying “http://localhost/wordpress/shop/” The same hing occurs when I click on each of the products I added.

I deleted and reinstalled wordpress, then I install your theme again, then I added the dummy content and created some products and I’m still getting the same error message when I click on different products.

I when to your support page to place a ticket but I couldn’t register for an account because I don’t use facebook or twitter. You should have and option for people to register fro support using an email account.

Can you reply to this post give me your suggestions for fixing my issues?

Default-user
LoriMo Purchased

I discovered the issue with the broken links to the Shop and other pages: Settings > Permalinks > set “Common Settings” and “Product Permalink Base” to default.

I still think it’s important to provide a ways to register for support using an email account!

P.S. I love your theme design

JohnAilya
JohnAilya Author Team

Greetings,

Glad to know that your issues is resolved now. These types of errors occurs when you permalinks are not set or when you dont have select the shop ,cart and checkout pages from the woo commerce settings.

Yes, There is also the option for the registration.

We are also going to check it for you :)

Thanks

Hello How do I make the background in the product slide show responsive?

How do I remove the welcome message on the header/ menu bar?

JohnAilya
JohnAilya Author Team

Hello

We provide all technical support through our ticket system at http://crunchpress.com/support It provides better tracking and help you receive a fast response.

Thanks

Default-user

Where do I find my purchase code?

JohnAilya
JohnAilya Author Team

Log in to your theme forest account. Go to membership download section there you will find the licence and purchase code of your product.

Thanks

I’ve seen many websites created with this theme, and they look horrible. One of the things that I’ve noticed is that the pictures of the books are usually square or cut in the edges. What happens when I upload my book cover to a product page? Will it be cut? Will the size be adjusted automatically? Most of my book covers are 6’9’ inches. Can the theme resize automatically in 6’9’inches? I also don’t like the banner. Can I replace it for a solid color? How can I add my own social media buttons to each product page? Can I refund the theme if it doesn’t match my expectations?

JohnAilya
JohnAilya Author Team

Greetings,

Here are the answers of your questions.
  • There are 800+ customers using this theme and users faces the image cropping issue when they donot upload the images of the products with correct dimension. We recommend to upload the images for the products books 614×614 dimension.
  • Yes, You can change the solid colors easily by editing in the style.css file.
  • Sorry to disappoint you but you cannot add your own social media icons, In order to add your own you need to customize the code and our company is not offering customization to our clients.

Thanks

Can I change the header?

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