237 comments found

I first bought the bookish theme then bought the bookstore theme only to find out that both themes don’t respond well when viewed in an Ipad and other devices.

The Crunch team tried to sort out the problems i was experiencing but to no avail. I basically had to scrap both templates for a bookstore joomla template that worked perfectly in all devices and browsers. Had to pay $50 for it!

Its really the first time i’ve bought two themes that didn’t work too well and i basically lost out of the investment because my client refused to pay for something that did not comply well when viewed in different devices and browsers.

The Crunch Team does response though, i think that’s a plus on their part but ‘am ive still lost money on this

CrunchPress

Hello Noahbako,

I’m sorry for your bad experience. Would you please share devices and screen resolutions that you have trouble with so these can be sorted out.

Thank you.

THE CSS ISN”T DESIGN TO WORK ON TABLETS WELL AT ALL!

When changing orientation from landscape to portrait things get even WORST. I’ve brought this to the developers attention MORE THAN A MONTH AGO and no update has been provided to resolve this issue as of yet. This is EXTREMELY disappointing to discover as the theme is labeled a “RESPONSIVE” theme, and as such should seamlessly transition between views. This term “responsive” is more a hope than a reality with this theme. VERY MISLEADING. The developer has not indicated when if ever this would be resolved. And in a day and age when tablets and phones are used by more than 30% of web viewers this is UNACCEPTABLE.

The demo looks great, however it is only when you start to build your own site that you discover a number of other limitations:

The theme will perform INCREDIBLY SLOWLY when a large number of products are placed in the database. An unacceptable limitation which I will provide an answer to once learned.

Paginate by category when more than 12 products are queried by category is not an inherent feature, and is a WooCommerce limitation, not a theme issue. You will have to use a third party plug-in to resolve this such as http://codecanyon.net/item/woocommerce-shortcodes-products-by-categories/6614541?WT.ac=portfolio_item&WT.z_author=wp-zone&_ga=1.170647328.1875670404.1406805900

CrunchPress

Hello Liquidnotions,

Thanks for sharing your detailed feedback. You mentioned bringing responsive issues to developers attention a month back, would you please share your ticket ID# so I can check it.

We are always open to useful suggestions and insights from our customers to keep on improving our products. We would love to work out the issues with you.

Thank you.

Hi,

When customers order and they get to checkout, the order details is missing on the checking billing page. pls assist

CrunchPress

Hello,

We provide all technical support through our ticket system at http://crunchpress.com/support It provides better tracking and help you receive a fast response.

Please open a ticket with your WordPress admin login info so we can diagnose the issue and recommend you a solution for that.

Thank you.

How can i custom the “Create an Account” link and chage it to “my-account”

CrunchPress

Hello Bawebat,

This require some modification to the theme code. Our technical support team will assist you with this issue.

We provide all technical support through our ticket system at http://crunchpress.com/support It provides better tracking and help you receive a fast response.

Thank you.

dizayn Purchased

Why product page does not work? http://gisa.az/shop/fun-games-2/

Also in home page does not show product price and etc.

CrunchPress

Hello,

We provide all technical support through our ticket system at http://crunchpress.com/support It provides better tracking and help you receive a fast response.

Please open a ticket with your WordPress admin login info so we can diagnose the issue and recommend you a solution for that.

Thank you.

dizayn
dizayn Purchased

I submit ticket. please reply. where i can give you login and pass? because there everything is public. Give me your email for send your login and pass.

CrunchPress

Hello Dizayn,

All tickets published at support system are private tickets. Feel free to share the information, only support personnel will see the login information.

Thank you.

dtommy79 Purchased

Is this theme ready for WP 4.0 and WooCommerce 2.2?

Thanks

CrunchPress

Hi,

Sure, theme is compatible with WP 4.0 and WooCommerce 2.2

Thank you.

I like the look of the software and it seems to be the best of its kind for what it does. From the comments feedback there seems to be some functionality issues and it has been a while since the last update. When will the next update be and will these issues be fixed?. Also does the software autodetect the country of the customer and adjust the currency accordingly.

Thanks

Default-user

Fantastic. These were the things holding me back from buying. I can purchase with confidence now then. Can you put a link to the user manual please. thanks

Default-user

I have purchased it and i am getting the following error Warning: _() expects exactly 1 parameter, 2 given in /home/wp-content/themes/book-store/framework/cp-option.php on line 213

CrunchPress

Hi,

Theme documentation can be found in /documentation directory of the package that you have downloaded from themeforest.net

We have a dedicated customer support system at http://crunchpress.com/support. It allows better complaint resolution and ticket tracking to our customers. Please open a ticket there and a dedicated support representative will get in-touch with you shortly.

Thank you.

scenium Purchased

Hi, I have also purchased this theme and i am also getting the following error

Warning: _() expects exactly 1 parameter, 2 given in /home/wp-content/themes/book-store/framework/cp-option.php on line 213

I ‘m also not capable to login to wp admin admin anymore and have to completely reinstale wordpress.

Please can you explain how to fixt this issues

thanks

CrunchPress

Hi there,

Please open theme folder /book-store/framework Download and replace this file. https://www.dropbox.com/s/sqjp4rdvyno5zua/cp-option.php?dl=0

Thank you.

chilango Purchased

The IMPORT DUMMY DATA IS NOT WORKING??? Is there any file must be uploaded manually after the installation through the Wordpress tool???

CrunchPress

Hello Chilango,

Dummy Data import should be working. If you have some issues with it, please open a ticket at http://crunchpress.com/support

Our support team will help you with theme installation.

Thank you.

Please, change the file “cp-option.php” in download item: after purchase and installing, we are all still founding the problem with:

Warning: _() expects exactly 1 parameter, 2 given in /home/wp-content/themes/book-store/framework/cp-option.php on line 213 (and dozens of other lines)

...that you already solved with Scenium, here in this comment: http://themeforest.net/item/book-store-responsive-woocommerce-theme/5243193/comments#comment_7847254

Thank you.

JohnAilya
JohnAilya Author Team

Hi there,

Please open theme folder /book-store/framework Download and replace this file. https://www.dropbox.com/s/sqjp4rdvyno5zua/cp-option.php?dl=0

If you still face the issue then open a support ticket our dedicated support staff will help you to resolve the issue http://crunchpress.com/support.

Thank you.

efiorito Purchased

Hy, I’ve just purchased the Bookstore responsive theme but I cannot manage to install it. It says that there is some css file missing (when I tried to install a certain layerslider.zip file, the only zip file included in the folder). I have already submitted a ticket but no one answered yet. Could you please help me as soon as possible. Thank you

JohnAilya
JohnAilya Author Team

Hi The package you have downloaded from theme forest contains multiple folders in it. E.g Licence , Documentation , PSDs. There is a folder named as theme. Zip the theme folder and upload it. Our support staff works Monday to Friday 10 a.m to 8 p.m GMT +5 Usually we respond within 24 hours but it can take up to 48 hours. It depends on the number of tickets we receive. Our Supports representative will get in touch with your ASAP. Thanks

Default-user
efiorito Purchased

Thanks a lot. Your support was fast and set my website ready to go. Thanks a lot

JohnAilya
JohnAilya Author Team

Hi,

Glad to know that there is another satisfied customer from our dedicated Support :) Its inspires us to serve our customers even better.

Thanks

bjorn089 Purchased

Hi there,

I’m very interested in buying the Bookstore theme, but before I do, I would like to ask a question.

Can I add more then one picture to a detailed product (book) page?

In other words, if I click on the book, I would like to add more then one picture (front and back). Is that possible?

Thank you in advance!

Bjorn Jansen.

CrunchPress

Hello Bjorn Jansen,

Thanks for your purchase of this theme. You can add image galleries to single product page. Here is how it can be done, http://docs.woothemes.com/document/adding-product-images-and-galleries/#section-2

Thank you.

Hi,

great theme, but some (big) issues!

1. When I use “Featured Author”, anything on the page goes in a mess!

2. The element “Product On Sale” does not load… products on sale! It only loads products in their order of publication.

You can see issue #2 here: http://www.ebookland.it You’ll see “Product On Sale” feature, with 3 products, following the central ‘product slider’.

I’m not able to show you issue #1 because the use of “Featured Author” element destroys any page in which I put it.

Default-user

Still waiting for a response… :-((

Default-user

And waiting… and waiting… :-((((

JohnAilya
JohnAilya Author Team

Hello il_Mangla ,

I am sorry for the delay of response and for the trouble you faced. We provide all technical support through our supports system.

We have a dedicated customer support system at http://crunchpress.com/support. It allows better complaint resolution and ticket tracking to our customers. Please open a ticket there with your wordpress login details and a dedicated support representative will get in-touch with you shortly.

Thanks

Please am looking for an ebook theme that will help me write many ebooks, publish and also upload my cover page.

I would like to use this theme to create an online bookstore look but I don’t want to use the ecommerce features. I would prefer to have the add to cart button link to a page off my site for the actual book author where the the book can be purchased. I’d like the site to be more like a directory than a sales site. Is that possible?

CrunchPress

Hello Glenn,

Sure its possible. Book Store uses WooCommerce to manage its store feature. WooCommerce allows yous to add extrernal/affiliate product links and turn off the cart on a specific product.

Choose ‘External/Affiliate’ from the product type drop down. This will remove unnecessary tabs such as tax and inventory and insert a new product URL field. This is the destination at which users can purchase the product. Rather than add to cart buttons, they will see a read more button directing them to this URL.
Source: http://docs.woothemes.com/document/managing-products/#section-7

Thank you.

I would like to purchase this them but need clarification on the following:

Basically, I wish to use it for a newspaper subscription project in which the publishers will be able to upload their digital version (PDF) daily which will be converted to flipbook for paid subscribers (read-only). The subscription will be for category, not individual item.

1. Can it work that way on the theme? 2. Can the flip book be generated automatically from the digital PDF? 3. Can I protect the flipbook from being saved or downloaded by the reader? So that it can only be read online based on subscription 4. Can thumbnails be generated on the fly for the first page of each PDF upload?

Thank you.

After purchasing the book store theme Was installed . Cart icon located in the top right under the login / cart menu so gone Yahoo! does also set to appear How can I be???

JohnAilya
JohnAilya Author Team

Greetings,

We have a dedicated customer support system at http://crunchpress.com/support. It allows better complaint resolution and ticket tracking to our customers. Please open a ticket there with your wordpress login details and a dedicated support representative will get in-touch with you shortly.

Thanks

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