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7597 comments found.

hotelz

hotelz Purchased

Hi,

I use your hotels theme. When I see it in my mobile browser or in Chrome in iPhone emulated view, the entire theme moves to the right.

Can you please help me fix it or any way to do it ?

My website is Http://www.eilat-hotelz.co.il

Thanks for the help!

Hello,

you are using a really old theme version, therefore I would strongly advise that you update your theme first.

The other step to take would be temporarily disabling all of your third-party plugins in order to test if one of them is causing this behavior.

Thank you

hotelz

hotelz Purchased

Hi Themeenergy,

Correct i am using old version i purchased, but there is no reason its not working properly.

Can you send me epatch for this version ? as i can see i must to buy another theme with the update, So why I paid to ? if I do not get technical Service for this theme ?

This is the first time i am using this theme although purchased it before 2.5 years.

Please can you help me ? There is any way to get the new update theme not at full price for those who have already purchased ?

Many Thanks hotelzisrael@gmail.com

Hi,

There is no need for you to repurchase the theme. Simply download the latest theme version from your Downloads section in ThemeForest and follow the steps in BookYourTravel.zip/upgrade.txt to upgrade the theme. If you have any questions please do not hesitate to ask.

I see on demo this theme on hotel section can’t be select available date and unavailable date on one week. my mean if hotel owner want setup hotel available in sunday, monday, tuesday, and unavailable wednesday, thursday, friday this theme can do this?

Hi,

At the moment our accommodations do not have a setting for making a day of the week unavailable for vacancies.

Good suggestion though, we will keep it in mind for the future.

arjun2020

arjun2020 Purchased

getting error while we search

Parse error: syntax error, unexpected ‘global’ (T_GLOBAL) in /home1/hi5web/public_html/indiansexservices.com/wp-content/themes/book/custom-search-results.php on line 1

Your FTP client is jumbling your php files. In order to prevent this, you must always upload any php files in Binary transfer mode.

If for example you are uploading with FileZilla, you must go to Transfer -> Transfer Mode -> Binary and then reupload all theme files.

Borisio

Borisio Purchased

Hello, how are you? I think home page widgets are not working with the WPML widget plugin any longer, does not keep selection, can you please check.

Borisio

Borisio Purchased

Ok I will try explain better, Btw way it works well with any other widgets, with multilingual text widgets, just not with BYT one. So in English language Admin section / widgets/ Home content widget area/ BYT Accommodations List widget/ When I have widget I assign WPML widget language English and i select which categories in english to show, it works on english page, but when I have one below with WPML selection french, widget does not display categories in french but in english, ok not sure that was different before either, and even if I select those and save widget it does not display.So what i will try is to change admin language and then change for that language hoping that will do the trick. I suppose it should automatically save the Main language chosen category and apply the translated value? I hope this explanation is more specific so you can shed some light?

Borisio

Borisio Purchased

I just like to rapport, that by changing admin language and adding categories that way it has fixed the issue with translation languages, but would this be a standard way to do it?

Thanks for the heads up. I will add this to our list of things to investigate soon. But as long as it works it’s ok, right?

Hi, is it possible to create a tour with multiple occurrences but only offered on specific start and end dates? eg Tour 1 offered on May 1-7 / June 6-12 / July 15-21?

Hi,

You can create seasonal schedules for your tour once you create a tour type that is set to be repeated. So yes, you can achieve what you specify above.

iizacq

iizacq Purchased

The sign in/register function on your support website seems to be forever disabled!

I want the search widget to be right below the slider and not on the slider,

how do I move this?

Hello,

may I ask what happens when you try to login/register?

Please use the following css code for placing the search widget below the slider:

.home-content-sidebar .byt_search_widget {
    position: static;
    margin:30px 0 0;
}

Thank you

Borisio

Borisio Purchased

What cache plugin do you recommend, I am trying different one: wp-rocket, wp Super cache and w3 total cache, do you maybe have settings for w3 total cache that I could try. thank you.

We are using w3 total cache on our production and it appears to function well.

Y2K_Webs

Y2K_Webs Purchased

Hello.

There is a problem with responsiveness in product detail in shop. The image and the summary are kept at 50% when screen width lowers. Please see screenshot at https://i.snag.gy/AkhpTO.jpg

what css entry fixes that?

thanks!

Hello,

my apologies for a late response. This issue has already been resolved and will be released in the next upgrade.

Thank you

Hello, I’m trying to figure out if your hotel database is powered by an affiliate? Or do hotel vendors have to sign up? I’m looking to build a hotel booking site (like the hotels.com and expedias of the world). Your theme is INCREDIBLE. I looked at the demo page and when i search i see 1 B&B. I wasn’t sure if that’s just for demo purposes or how the hotel database is created? Sorry, totally wordy. Hopefully you understand what I’m asking haha. Thanks!

Hi,

Our theme does allow you to let partners register and submit and manage their own properties via your website. Payments are managed through WooCommerce. (Please note, the theme does not support at this time the ability to dispense funds to each partner, rather admin manages all funds).

The “hotel database” is managed by the theme code through your WordPress website. The properties (hotels, tours etc) are custom WordPress post types.

To learn more about our theme, please read our theme documentation and of course, don’t hesitate to ask if you have any other questions.

http://www.themeenergy.com/themes/documentation/wordpress/book-your-travel/
darbork

darbork Purchased

Hello,

First of all, sorry for my english.

English Version:

Is there any way that one day remains as available but has reserved (without deleting the reservation)?

If the form is by modifying code, can you tell me that I have to modify code?

http://i.imgur.com/omBsYSd.jpg

Spanish Version:

¿Hay alguna forma de que un día se mantenga como disponible aunque se haya reservado (sin borrar la reserva)?

Si la forma es mediante modificar código, ¿Podrías decirme que código tengo que modificar?

http://i.imgur.com/omBsYSd.jpg

Hi,

I am not sure what you mean. Can you please clarify what you mean by being available but reserved?

Thanks

darbork

darbork Purchased

Ok sorry for my explanation…

The idea is this: if a customer makes a reservation for June 15, will still allow a reservation for June 15 by any other client. That is, although the day has been booked, this remains as available.

Is this possible even if I have to modify code?

That is not really logically possible, if an accommodation is reserved, it means it is reserved. If you were to allow it to be overbooked you would have issues with multiple customers arriving at the same time wanting the same room wouldn’t you?

I would like to buy the bookyourtravel theme. However, i would like to know if i can deactive all the tags i dont need at the moment and only activate car rental tag?

Hi,

Yes, you can disable each custom post type that you don’t need to use via Theme options.

Thanks

xailaes

xailaes Purchased

Hi, We have different location levels and some of them are marked as “Display As Directory”, but when they’re marked like this there is no sidebar on the right and we’re unable to put the “BookyourTravel: Search” into it, in order to filter by locations of these “Directory”. We need that in the “Directory” pages of these locations marked as ”Display As Directory” will be shown in order to put widgets. Can you tell us how to do that? Thank you

Hi there,

Please create an account on themeenergy.ticksy.com and leave a ticket detailing your issue. Our support staff will resolve your problem asap.

For quicker support, please mark the ticket as private and leave your FTP and WP (both please) login data.

Thanks

bomit1988

bomit1988 Purchased

Hi, I can’t click to Save Options. When I click to the bottom my website can’t access. Please help

Hi there,

Please create an account on themeenergy.ticksy.com and leave a ticket detailing your issue. Our support staff will resolve your problem asap.

For quicker support, please mark the ticket as private and leave your FTP and WP (both please) login data.

Thanks

Hi,

1) May I know this theme got membership plan features? When user want to become partner they need to sign up the membership plan once they paid then admin will accept his/her partner account then they can submit their hotel listing.

Hello,

you can try a plugin like s2member or Membership that gives you more control over your members.

Thank you

If using s2member how can it integrate with the registration page in this theme?

One would need to customize the s2member registration page I believe.

Borisio

Borisio Purchased

It timed out, but please tell me do I have to add to admin in settings media, size of the image at the moment I have it set as 0, when I import images theme makes 180×120 200×200 and 850×459 and obviously the original size is present. I gtmetrix page speed testing I get 0 point for resizing images, do I need to add those sizes in the media setting and then run force regenerat thumbnails? or not. please advise with any possible changes I have to make. thank you B

There is a way to manage mandatory extra cost? Eg. I would like to add for each reservation the “cleaning cost”, this kind of cost is mandatory. Extra items are all optional

Can you also please tell me, which .js files should I avoid minimising in order to show calendar and for calendar to work well on detail accommodation pages. any other suggestions regarding js files. thank you..

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