Hi, i am waiting for the RTL version, and when the next Update?
Will be attached the RTL in the next Update?
I have PURCHASED this theme and i can used it.
RTL version will be added with one of the next updates. Unfortunately I am not able to say which exactly, but we are doing our best to add it as soon as possible.
I have a question. Can I to show not only one room’s photo in hotel. Now I can put only one photo and when I enlarge photo to view it shows me photos of all room’s categories. I want to show 2-4 photos of only one room’s category.
this is unfortunately not possible at the moment. We will however add an image slider to each room with one of the next updates.
Could you tell, when you plan to add an image slider to each room? It’s very important for me, because it’s impossible to describe the room by one photo.
This is on our todo list for the near future. We cannot give you an exact date at this time.
I have purchased this theme but can’t open a new ticket for support (purchase code not verified ?).
I love this WP theme and currently workin on it. Here’s my problem : when click on “Book”, I need the customer to land on another form than yours (through Contact form 7or change the default form, without the calendar). How can I do that ?
ANother question : when will the price per week available for your theme ? Next update or later ?
Thanks in advance,
We have an issue with the ticket creation system. Thanks for posting your problem here.
For the Book button, which one are you referring to? The one in the list of items or the one on the single page?
For list of items, have a look at includes/parts/accommodation-item.php while for the single page look at single-accommodation.php file.
For tours, car-rentals just replace the above accommodation keyword with appropriate keyword.
Also, please make sure you read our docs with regards creating a child theme to make your changes in so that you don’t lose code once we release upgrades in the future.
Thanks for the quick response !
I was talking about the book button on the single page of the accomodation.
I present offers : 1 hotel, 1 type of room, on predefined dates only. So I would like to delete the calendar section on the booking form, the customer chooses the offer and agrees with the set dates in the same time.
I have read your documentation about child themes and prepared it.
Any chance you could help me to delete the calendar ?
I saw on the accomodation-booking-form.php it is on the line 90 to 105 ; bu not sure how to do that “safely”.
Great work on this theme again,
What do you mean by predefined dates?
Firstly, I’d like to say that the theme is lovely and has loads of great functions. I have purchased the theme and now in the middle of process and it’s been great but I couldn’t find PSD file in the downloaded folder to change/edit background image/color, icons etc. Could you suggest where I can find PSD file please?
PSD files are not included in the main download, they are being sold separately.
Hi many thanks for the quick response. Any chance to know the cost for psd files?
Hi, Thanks for the info. I will like to have the PSD file but I will have to think about it.
I have an issue on the theme. When I browse the theme and my website on Safari, the top navigation is touched to the left border of the browser if you know what I mean, it’s like margin-left 0px of the browser edge. Please see the print screen image on this link, http://www.bnfmyanmar.com/wp-content/uploads/2014/06/Picture-5.png
If you could suggest me how to sort the problem as soon as you can, that will be great.
thanks for letting us know. We will provide a solution as soon as we figure it out.
Pre—purchase question: Is there a way to tie this theme into an affiliate programme or programmes to sell flights, hotels, car hire etc. from other sites like booking.com etc.?
No, nothing like that is supported at the moment.
So every hotel has to be entered manually along with availability, rates and dates etc. and every car hire the same and tour the same?
All info maintained manually?
Could you help me include rev slider in the header?
I would suggest that you wait a little bit as we intend to add rev slider to the theme very soon.
If you cannot wait, you can edit the header.php file by yourself.
May I know how long it will take to include rev slider.
We are working on it and hope to release it sometime during the next week.
Do you know approximately when the next upgrade will be available? I think you told me that would be at the end of last week.
I want to do some custom code but I would like to start once I have this upgrade.
Thank you so much
Upgrade has been published yesterday.
Thanks for the upgrade.
I’ve just update the theme. The search results still display all accommodations. I want to show the available ones on the specified dates.
Did you fix that or still not working?
We are sorry for the inconvenience. We are currently working hard on improving the search functionality and hope to release this upgrade early next week.
Thank you for your patience.
Ok no problem. You are doing a good job. I can wait.
I’ve been having a problem for a while and was searching through the comment to find a fix and have tried everything. I have schedule tours but it keep showing unavailability,any help with this.
Please check the following:
1. Which version of theme are you using? You need to be using version 4.2.
2. Please check whether your created Tour Type is set to be repeated?
3. If your Tour Type is not repeated, that is, if it’s a one-off occurrence, then the tour start date MUST be in the future of now, in order for prices to appear on the front page.
We have found this bug and fixed it. Will release it as soon as we have a new upgrade ready. In the mean time, please open includes/post_types/tours.php and on line 584 replace
$sql .= $wpdb->prepare(" AND start_date < %s ", $date);
$sql .= $wpdb->prepare(" AND start_date > %s ", $date);
Can you make a multi-currency, I want to use the currency dollar in package tour, then to the hotel and car renntal I want to use the currency IDR (Indonesian Rupiah).
The theme is multicurrency as long as you don’t use WooCommerce integration.
We have in our todo list to integrate multicurrency for WooCommerce integration in the near future.
Thank u for your reply….and where is price in tour item
Thank your for the reply..My problem fix now ! many Thanks
Great, thanks for posting back!
Hello support team,
Was waiting for you feedback on this:
The Ipad version is having alignment issue-Have this been reported?
Is there any fixed or help we can get from you?
thanks for pointing it out. We will take a look. Could you be so kind and provide a screenshot so that we can have a comparison?
Could you please be so kind and provide a screenshot of how the site looks on your ipad so that we can have comparison?
Hi, I have trouble uploading images in themeforest. Can I have your email address please?
You can upload images to imgur.com or you can send them to email@example.com
Hello Support team,
will you guys be available to take out microlancer job?\
Needed help with the theme and set up.
Please reply asap. Thanks!
thank you for the offer, but we do not provide any freelance work. You can post your questions here, we are happy to help.
We bought this theme, and have a question. In the individual hotel’s section, in the Booking function, we cannot find the button to increase the number of rooms to be booked, only the number of guests per room. It is difficult for guests to book many rooms in the same hotel at the same time.
We want to make it simple like this: Price per room per night x number of rooms = total amount to be paid.
Can you help ?
We have number of rooms in our priority list. At the moment the booking function supports only one room per booking form.
any cues when it may come out ? since we are working on the booking site, so it would help with our planning.
We are hoping to wrap up and release this part of the todo list within the next 2 weeks.
Hi, i tried to schedule a tour (Amarnath Yatra by Helicopter) but its not reflecting in the availability section in front end. Pl check and help.
1. Please check your Tour type, if the tour type is repeated or not.
2. If your Tour type is not repeated, then your tour type MUST be in the future in order for price to appear on the front end.
Have you checked these two things please?
You are welcome.
I logged a support ticket on themeenergy.com/support on 23 June per your support instructions (Ticket ID: 136) and am still waiting for a response (today is 26 June).
Here’s my issue:
I created a page and linked the “Hotel” page template to it. I then linked that page to a menu item.
Firstly, some of the “book now” buttons on that page are improperly aligned (screenshot attached to support ticket). This is since I downloaded and installed the latest version of BYT on 23 June. I’m using Firefox version 30.0. From what I can tell, it works fine on IE and Chrome.
Secondly, paging doesn’t work at all for accommodation. When I click on page 2 in the accommodation page, I get a 404 page.
Day 4, and I’m still waiting for support please.
Your accommodations (hotels) and your hotel list page cannot have the same permalink. This is causing the 404 error. It’s a WordPress thing and we cannot do anything about it so you need to have different permalinks for the two.
For example, you cannot have
/accommodations/ <- your hotel list
/accommodations/my-accommodation <- your single item.
You can have:
/accommodations/ <- your hotel list
/accommodation/my-accommodation <- your single item.
After you fix this you need to resave permalinks in order to get rid of the 404.
As for the alignment, please provide a screenshot so we can see.
Thanks, that fixed it,
As for the alignment – as mentioned, the screenshot is in the ticket I created on themenergy.com/support. However it looks like everything’s fine now. I didn’t change anything, but the alignment looks ok now! Go figure.
Thanks for the help.
You are welcome. Thanks for posting back!
This is what how you responded one of the user’s question:
17 days ago Flag
An ordinary gallery with navigation will be added with one of the next updates.
This is an extremely important feature for me to have. Im about to get my worpress guys to change the codes but they say it might cause problems with the pictures. When will this update be available exactly?
This has been released in the upgrade we uploaded yesterday. Theme version 4.2
Thanks for your patience.
Just wanted to check when is the next update coming and what should i expect
We released the new upgrade yesterday.
The following things were changed:
- Tour/accommodation/car rental bookings can now be added and updated via admin dashboard.
- Captcha has been added to registration form and registration ligthbox
- Registration form issue with wysia newsletter plugin fixed when new users are registered.
- Car rental when number of cars available has been exceeded, booking is no longer possible.
- Accommodations, car rentals, tours can now be marked as "reservation only", and not processed by woocommerce even when woocommerce is active and used.
- Accommodations, car rentals, tours can now be marked as featured. Admin can set on Theme options -> Home page that only featured items get displayed on home page.
- Users can now link to tabs on single pages... like http://www.kajag.com/themes/book_your_travel_wordpress/accommodation/italia-hotel/#description and the correct tab will open
- Custom templates like Accommodation list archive, Car rental list etc now can display custom content above the list (content that is entered via content editor).
- Car rentals, tours, accommodations dipslay lightSlider image gallery on single view with thumbnails and left/right controls.
- Accommodation facilities bug where user could not uncheck all facilities and save accommodation has been resolved.
- Locations show hotels that belong to their location "children" now. For example, location England will now show all hotels/tours/car rentals that belong to London, Manchester, Liverpool etc.
- Updated documentation
- Updated preview
We are also currently working on two key things:
1. Revolution slider integration for home page.
2. Leftover/reported issues with WooCommerce integration.
This upgrade we are hoping to release sometime next week.
Hi, I’ve just update new version. Now the tour price is not being showed in the homepage. I have edited the tours and schedules and saved to be sure data is saved but price is still not showing.
Can you please check that you select the proper tour type and also that you resave the tour type data as well?
Also, please check the following:
Hi, how can I export vacancies only? or where is the vacancies data stored?
Vacancies data is stored in table wp_byt_accommodation_vacancies
“Locations show hotels that belong to their location “children” now. For example, location England will now show all hotels/tours/car rentals that belong to London, “
I dont understand this, I thought Locations are already part of property as property has a country field, so really Do I need to add another time country in Location as a part, and then City, and then area. Example : England>London>Islington. If I am wrong please explain and tell me How do i make location page with let say England Locations only.
Front end submission coming soon?
any advances on Currency and woocommerce menu issue?
thanks a lot!
To actually link a Location to it’s parent Location you need to create the parent Location first.
1. Create England Location, and fill in the data.
2. Create London Location and fill in the data. In the right hand side under Parent dropdown select England.
Now you will have:
And now when you assign any hotels that have Location London, they will also appear under England, while previously they did not.
Front end submissions are planned for end of July.
WooCommerce issues we are working on right now.
how to activate the auto slideshow mode in the new lightslider ?
In js/accommodations.js, js/tours.js, js/car_rental.js at the top of the file you can see this slider initialized. You can add the option auto: true to the options that are already added to have autoslider on.
You can also find other options available on the link provided above at the bottom of their page under “Play with settings”.
very nice, thank you
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