696 comments found

  • Has been a member for 1-2 years

Hi, Andre.

I do not exactly remember when did I purchase, its round about 2 months.. it was purchased under the name of Rikki Kasso…

do I have to create another account for the themwich forum??

2winFactor

Hi Imranmahmood,

You’ll need to set up your support account using the original Themeforest purchase account and purchase code. I ask that all support go through the support forum – it’s really the quickest and most efficient way to get support!

Andre

  • Bought between 1 and 9 items
  • France
  • Has been a member for 2-3 years
popset29 Purchased

Hi,

I have an issue, I’ve bought your theme several months ago, I’ m now with WP 3 .4.1 and I can’t update my potfolios. When I try it I have just a message saying “Then we cheat?” (In french : Alors, on triche?”).

Please how can I fixe that?

PS : I have your theme in version 1.4.

2winFactor

Hi Popset,

Thanks for purchasing my theme! I really appreciate it!

That issue was fixed in the latest version (verison 1.5.1) to work with Wordpress 3.4. Feel free to redownload the theme from your dashboard and reinstall to update. If you need to fix this manually, just replace the portfolio-upload.js from the new file to the old one.

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. Feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Very nice user experience. May I see screenshots of all the admin options? Also, can the number of items shown on a portfolio page be specified? Is pagination available for portfolio pages? Can there be several portfolio pages?

Thanks!

2winFactor

Hi Figdesign,

Sure, there’s a screenshot here: http://themeforest.net/theme_previews/630145-bookcase-wordpress-portfolio-theme?index=4

Let me know if you want to see more.

Pagination is available for the homepage and portfolio pages, with an option to specify how many per page.

There can be one “General” portfolio page out of the box, however, you can create pages for specific portfolio categories as seen in the demo.

Let me know if you have any other questions or need further clarification.

Andre

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Sounds perfect… would appreciate other screenshots for the other panels, thanks!

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
redtank Purchased

Hi 2winFactor,

Great job on the theme btw. I have this theme live and recently the contact form has been invaded by spammers, currently receiving about 400 spam emails a day.

Is there a plugin a can use with your contact form page that will add captcha or similar security to the page?

Thanks

2winFactor

Hi Redtank,

Thanks for purchasing my theme! I really appreciate it!

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. Feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Great theme!, will it be adaptable to iphone and stuff anytime soon?

2winFactor

Hi Amayase,

There aren’t any plans to adapt this to be responsive at the moment. Perhaps in the future depending on demand. It does work well with iphone and ipad – even though not responsive.

Let me know if you have any other questions.

Andre

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

I’m having some problems with the portfolio items. They display correctly on the homepage, but when you click ‘View More…’ it states ‘PAGE NOT FOUND ’.

Even by clicking ‘View Portfolio Item’ from admin area brings up same screen. The site is currently here…

http://www.lewislove.co.uk/janeorton/

Thanks

2winFactor

Hi Lewis,

Thanks for purchasing my theme! I really appreciate it!    To provide you with more efficient, searchable support topics,  I ask that all questions be asked on the Support Forum.  Feel free to start a new thread over there and I’d be happy to help! Thanks! 

Support Forum: http://themewich.com/forum

Create an Account: http://themewich.com/account/create/

Find your Item “Purchase  Code”: http://dl.dropbox.com/u/32356665/item-code.jpg

Andre

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United States
Yoyotina Purchased

Hi there,

I purchased your theme many months ago and love it. I updated the most recent version, and I am trying to place videos (from vimeo mostly) in my blob but I am only able to show a link, rather than the video player.

How can I do this so I can show video players instead and adjust their width accordingly? I already signed up to your forum but I didn’t find an explanation for this. Please help.

Thanks!

2winFactor

Hi Yoyotina,

Thanks for purchasing my theme! I really appreciate it!

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. Feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
touyaph Purchased

Hello! I purchased your theme last night, I have a question, how do I make it the same as the homepage in your demo? I wanna do that but I can’t do it. Hoping for your reply. Thanks!

2winFactor

Hi Touyaph,

Thanks for purchasing my theme! I really appreciate it!

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. Feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi!

Nice work with this theme. It looks great!

I am moving my website from cargocollective to WP, and your theme looks the perfect one to me to keep the design I love. Please, take a look: www.cargocollective.com/gonikalife

2 questions plz:

1- Is that ok to change the thumbs sizes on grid? Like 200×200, or keeping the actual width and just changing the hight, to create a ’’square thumb’’? Ps.: I know how to customize wps themes and other stuffs, I did a lot of customizations on 5 diferen themes before, learnig a lot. And my website on cargo, I also did it. I just need you to show me the way ;)

2- Can I use diferents images on each thumb, when I hover than? To looks like my cargo’s site. Its is ok if I have to do it using codes everytime I wanna change a thumb, or add a new one. Dont need to be a easy or fast way, I can take a time to do it every time I upload a new project. But I really would like to have a way to do it.

Thanks a lot,

Cauhe

2winFactor

Hi Cauhe,

Thanks so much for your interest! I’d be happy to answer any questions you may have.

1) That’s a more advanced customization. You’d need to change a lot of the widths in the jquery script to change those sizes. I’d be happy to point out the functions you’d need to change, but you’d need to know a little bit about jquery in order to do something like that.

2) You’d need to make some significant changes to the theme – each portfolio item would need a “hover” image added, and then outputted to the background (where the plus sign is now). That’s something that would exceed the scope of the support, so you’d need to seek the help of a developer for an alteration such as that.

Let me know if you have any additional questions,

Andre

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
zaannyy Purchased

Hi Andre

Thanks for your great Theme, just a question? Is it possible to have the Footer expanded on some pages (page template) and the normal way on other pages (like blogs…), collapsed. Would I need to edit the template files?

Thanks Andre (zaannyy)

2winFactor

Hi Zaaanyy,

Thanks for purchasing my theme! I really appreciate it!

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. Feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

Im concidering a purchase of this theme and I was wondering if its possible somewhere in the code to change size of the expanded squares? -They´re a little too small for me.

Thanks

2winFactor

Hi TheAlternative,

That option isn’t available out of the box. You’d need to make some more extensive modifications that would exceed the scope of support. You would need to consult the help of a developer for an alteration such as that.

Let me know if you have any other questions!

Andre

Default-user

Thanks for your quick reply. I´m not a developer but reading and understanding code is a hobby of mine so I´ll probably figure something out :)

  • Bought between 10 and 49 items
  • Chile
  • Has been a member for 3-4 years
HI, I tried to check the template in my phone but can´t see anything: http://www.designcirc.us/bookcase/
2winFactor

Hi Carolaforest,

That’s strange, the demo isn’t down or anything. What type of phone are you using? You’re just seeing a blank screen?

Andre

Default-user

It worked! maybe I did something wrong. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I cant find it anywhere…Where do I change my homepage columns from 4 to 3 like the demo?

2winFactor

Hi thealternative,

Thanks for purchasing my theme! I really appreciate it!

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. Feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

Default-user

I cant access the support forum because envato vennerconcept gave me an invalid purchase code. What browsers is the theme optimized for? Obviously neither Chrome or Safari.

2winFactor

Hi Thealternative,

Can you confirm you’re using your Themeforest Username (thealternative) to signup? You need to use the same username that you’ve purchased the item with. In other words, your username and purchase code must match. Let me know if you’re still having issues.

I’ve thoroughly tested in both Chrome and Safari, and haven’t had any bug reports for either of those browsers. What exactly is the issue you’re having in those browsers? Keep in mind, on the Homepage, the number of columns depend on your screen size.

Andre

  • Bought between 10 and 49 items
  • Chile
  • Has been a member for 3-4 years

Hi, I have a question. For the services thumbs, could I have a different rollover image for every one? I´d like to named them right there for home page… ... or should I go check if it´s raining in the corner?

2winFactor

Hi Carola,

What do you mean by “services thumbs”? Could you clarify a bit? Thanks!

Andre

Default-user

In homepage, there´s images, if you rollover them, they get a black transparency with a + sign. In “services” you have the same. But instead of that, could I have the same black transparency with a different text for each one? so I can write there the name of that link?

2winFactor

Not out of the box, but you should be able to customize those pages to do that. You’d need to add some html and css to those pages to get the name for each one. A few customers have done this an those solutions are posted on the support forum. If you’re comfortable with making changes to the theme, you should be able to follow the steps to do that.

Andre

  • Bought between 10 and 49 items
  • Chile
  • Has been a member for 3-4 years

They are posted?? Great, I´ll check them. Doy you know in which of the 31 pages is that info =S. Themeforest is missing a filter or search for this.

Thanks

2winFactor

Hi Carola,

It’s in the Support Forum:

Support Forum

You’ll need to purchase the theme in order to get access to that. The reason I set up a dedicated support forum is so there’s a search feature for all the topics :)

I’d be happy to help as well if you can’t find it on the Support Forum, too.

Andre

Default-user

A! Of course. Ok, so I imagine I´ll be able to do it. Thanks

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi, I installed this theme at zwzes.nl and the homepage is loading very slow. I used different cache plugins but it is still slow. The homepage is only slow, the rest of the pages are very fast!

Can you set more then 6 images at your portfolio item?

Thanks

2winFactor

Hi Martijn,

Thanks for purchasing my theme! I really appreciate it!

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. Feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, looks like a great theme! I want to purchase and use it but wanted to inquire if rather than having the portfolio categories be separated on different pages, if it’s possible to display all the portfolio items on a single page with filter buttons that allow you to click to filter by category? Similar to how this theme has it set up? Thanks!

2winFactor

Hi Skeeado,

Not out of the box. You’d customize the theme to add that type of functionality. That type of customization would go beyond the scope of support for the theme. You’d need to consult with a developer for an alteration such as that.

Let me know if you have any other questions!

Andre

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years

Hi Andre,

I was wondering, when you click on a thumbnail, is it possible to have it expand to 3 blocks instead of 2, so that I can present a larger view of the work?

2winFactor

Hi Jeffct,

Not out of the box, however, you can make some adjustments to the javascript to change the width that it adjusts too. You just have to change some numbers in a few places. Not hard to do, you just need to be comfortable with editing some theme files.

Andre

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

hey . great theme , but i have one problem , forr some reason the image at home page doesn’t get bigger when i click on it …

thanks nadav

http://oridesign.hostrick.co.il/
2winFactor

Hi Nadav,

Thanks for purchasing my theme! I really appreciate it!

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. Feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

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