34 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States

My Template doesn’t work. (Demo data, uploaded logo and other blocks) Can i give you access for installation it ? Sorry It’s mistake comment for http://themeforest.net/item/bookish-wp-theme-for-book-authors-marketers/5437436

CrunchPress

Hi, It appears you have purchased our WordPress version for the Bookish. We will continue to communicate our WordPress comments section.

Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Please see my comment on the Support Board regarding the menu and flip book in Safari. Thank you!

CrunchPress

Hi there, can you please share your ticket number here so I can locate it.

Thank you.

Default-user

Ticket #99114 THANK YOU!!

Default-user

I haven’t seen any replies to the ticket. Were you able to locate it?

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I am still waiting for support for Ticket #99114. Can you please reach out to the frontend developer working on this issue. Thank you!

CrunchPress

Hi there, We are working on an update to this theme. It will fix this issue. Sorry for the delay.

Best Regards.

Default-user

Thank you, team!

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
Leyte Purchased

Just got notice that this template has been updated but there is no Changelog indicating what was updated. Can you tell us what the update incorporates?

CrunchPress

Hello Leyte,

I will be updating changelog shortly at theme page. Will notify you once its done.

Best Regards.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Won’t even install. Save your money.

CrunchPress

Hello Robert,

What kind of issue you are facing with installation? Do you know we provide one time free theme installation and setup to our customers.

Please kindly open a ticket at http://crunchpress.com/support with admin login information of a fresh WordPress install and we can install the theme for you.

Best Regards.

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

Hi, we try to create the main menu but hopeless.(Ana Sayfa) should to be appear at first stage, but after pressing the “Ana Sayfa” it’s just appearing. Pls help to create asap, we can’t do it since two days.

CrunchPress

Hello handanerdag,

We have a special customer support system at http://crunchpress.com/support. It allows better complaint resolution and ticket tracking to our customers.

Please open a ticket there and a dedicated support representative will get in-touch with you shortly. Thank You!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

this is not mobile ready – lots of issues on the iphone safari browser. lots of customization had to be done :(

CrunchPress

Hello Michell,

What kind of issues you are facing? We have addressed all known issues in latest release of the theme. If you are facing any issues, you can open a ticket at http://crunchpress.com/support

Best Regards.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi I love this landing page theme. I want to purchase it, but I don’t see any place to embed a video….Is that possible on this them without coding modifications?

Thanks -G

CrunchPress

Hi,

Your question is already answered above.

Best Regards.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi I love this landing page theme. I want to purchase it, but I don’t see any place to embed a video….Is that possible on this them without coding modifications?

Thanks -G

CrunchPress

Hello Learningthis,

Yes you can add video via iframe or you can use shortcode for that as well. In shortcode, You need yto add Youtube or Vimeo URL adjust width and height you can place it anywhere you want.

Best Regards.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Does this theme have a payment gateway?

CrunchPress

Hello RichRocker,

This theme does not have a built-in payment gateway. We are working on its WooCommerce version, it will bring in complete store features to this theme.

Best Regards.

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Hi, is this BS3 compatible? I can’t seem to find any info regarding which BS version you’ve used. Thx

CrunchPress

Hi there,

This theme uses Bootstrap 2.3
Its not compatible with Bootstrap 3.0

Thank you for your interest.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I purchased the wrong version I want the WP version how do I get it?

CrunchPress

Hi,

Please open a ticket at http://crunchpress.com/support Our support team will guide you.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States
batowl Purchased

How do I get the Slider in the beginning to stop scrolling? I just want to imbed a video and thats it.

Thanks!

CrunchPress

Greetins Batowl,

We have a dedicated customer support system for all technical issues. Please open a ticket their technical team will guide you. Support system is located at: http://crunchpress.com/support

Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • Sold between 100 and 1 000 dollars

Hi! How Can I remove the panel with the color settings? Tell me please what code to remove?

CrunchPress

Greetings!

Please follow these steps

1- Please open CSS folder and open switcher.css

2- Go to line #9

3- Put this CSS code in line #9
display:none;

Best Regards.

Default-user

Thank you!

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