99 comments found

Hi , Before i buy the them i wanted to know. Does your theme support RTL?

CrunchPress

Hi SkateDude,

Sorry to disappoint you but Bookish does not support RTL.

Thank you.

Alysum Purchased

Hello do you know me add the XML file?

Alysum
Alysum Purchased

I already understood. I wrote there, but I have the answer and I’m quite please hurry

Alysum
Alysum Purchased

You can finally answer me on my Ticket: #261093. The second week I ask about repair bad php and js files and incompatible with woocommerce 2.1.

I do not wanna wait any longer!

CrunchPress
Hi, I had already answered to your other message. Copying it here.
Hello Alysum,

We are trying to access your site for last 4 days but it cannot be accessed due to geo location restrictions.

If you cannot allow certain countries, provide a test install on another server, once everything is setup you can move it to your protected hosting.

Thank you.

The template is not working and I need help understanding the documentation not very helpful. Here’s the link:http://thedesignfactoryinc.com/clients/Lenovoway/

CrunchPress

Hi, which version of Bookish are you using? WordPress or HTML? We provide all technical support through our support system at http://crunchpress.com/support

Please open a ticket there and our support team will help you resolve this issue.

Thank you.

Hello, I am trying to make changes in the Crunch press section of the site and when I click save, it just spins and doesn’t save anything. Any thoughts why this isn’t working?

CrunchPress

Hello Jeff,

This might be happening due to jQuery conflict between theme’s jQuery and any of the plugins that you are using.

Please try disabling plugins one by one and then cross check options panel if it starts working properly or not.

If this doesn’t fix the issue, please open a ticket at http://crunchpress.com/support with your site URL, login info and FTP info. Our support will help you debug this issue.

Thank you.

Hello

I read that it’s easy to make this theme a multi-page theme as opposed to the one-page version of your demo. Is this true? Are all the neat design elements still able to be utilized as in the demo?

Also – Looking at the theme stats on the right, it’s showing the theme is not listed as compatible with WP 3.9 or WooCommerce 2.1+

Can you please clarify when you have a minute?

Thanks! :)

CrunchPress

Hello Mrhocs,

Bookish Theme can work as multiple-pages site with all the Theme Elements. It have drag and drop page builder in it, you can use it to create any type of pages you like.

Bookish WordPress Theme is compatible with WordPress 3.9.1 and WooCommerce 2.1+

Thank you.

DO NOT BUY

DOES NOT COME FUNCTIONING – FULL OF BUGS – WILL REQUIRE HOURS OF EXTRA WORK

WORST THEME I HAVE COME ACROSS

CrunchPress

Hi Wadesbrown,

Its unfortunate to know your bad experience with Bookish WP Theme. We are working on an update which will redo the theme CSS. Meanwhile do you have tired opening a ticket at http://crunchpress.com/support for quick fixes to the issues you are facing?

Thank you.

Alysum Purchased

You can finally answer me on my Ticket: #261093. The second week I ask about repair bad php and js files and incompatible with woocommerce 2.1.

I do not wanna wait any longer!

CrunchPress

Hello Alysum,

We are trying to access your site for last 4 days but it cannot be accessed due to geo location restrictions.

If you cannot allow certain countries, provide a test install on another server, once everything is setup you can move it to your protected hosting.

Thank you.

so i don’t know first thing about website building and struggling in WordPress free template reading the comments above and the guy who said “do not buy” kind creeping me out. also all other guys ask tech question like RTL XML that i have no clue what are they. now if i am just a embed video, drag and drop or upload kinda guy, can i make thing things work or i will end up paying a web designer $250 to do it?

CrunchPress

Hello Keyvand,

Here are answers to your questions.

1. Sure you can sell both type of products, physical and digital. If you are selling a physical book you will receive shipping address once the billing is complete and you can ship the book to customer.

2. Would you please be a little descriptive. Do you want to sell audio and map books? If yes, then these should be considered as digital downloadable products, those can be downloaded once purchase is made.

3. Theme comes with sample dummy content after purchase, you can make it same as our demo with one click. Even if you face any issues in setup, please open a ticket at our support system with title ‘Free theme installation’. Our support team will do the theme setup for free for you.

Thank you.

Default-user

Hi thanks for your help. I wish they had an email reminder when a question get answer, so I would have checked this earlier.

Regarding the plugsin question, I dont like to add plugsin to the theme because it slow down the site upload, however there are things that i need that it is not come with your theme like a map for the book store that sell the book. Or more videos. and as for the audiobook your guess is right, if they can upload a digital version of the audiobook. I am about to buy this theme this week, and hope i can add book trailers, and also the excerpt, and if the reviews can be link to the Amazon, so dose the shopping cart because then i can get more traffic from Amazon if i link my shopping cart to them. Thanks Keyvan

CrunchPress

Hello Keyvan,

Sorry for the delayed response. We were delaying responses here as we are in middle of ‘redoing’ the theme CSS. Its going to be a BIG update and will resolve all known issues.

Here are answers to your questions.

1. Map for the book store. Map can be added very easily, just get the code from Google Maps and add it through page builder using column element.

2. Linking to Amazon. Yes, you can do this easily. Add products as ‘External/Affiliate Product’. Choose ‘External/Affiliate’ from the product type drop down. This will remove unnecessary tabs such as tax and inventory and insert a new product URL field. This is the destination at which users can purchase the product. Rather than add to cart buttons, they will see a read more button directing them to this URL.

Thank you.

Noahbako Purchased

I first bought the bookish theme then bought the bookstore theme only to find out that both themes don’t respond well when viewed in an Ipad and other devices.

The Crunch team tried to sort out the problems i was experiencing but to no avail. I basically had to scrap both templates for a bookstore joomla template that worked perfectly in all devices and browsers. Had to pay $50 for it!

Its really the first time i’ve bought two themes that didn’t work too well and i basically lost out of the investment because my client refused to pay for something that did not comply well when viewed in different devices and browsers.

The Crunch Team does response though, i think that’s a plus on their part but ‘am ive still lost money on this

CrunchPress

Hello Noahbako,

I’m sorry for your bad experience. Would you please share devices and screen resolutions that you have trouble with so these can be sorted out.

Thank you.

osibo Purchased

Hello, I bought the template and cannot manage to install it ! Adding the zip file throught my WP Admin, an error message says : file style.css missing !

Please help !

Best, Arnaud

CrunchPress

Hello Arnaud,

Please extract (unzip) the package that you have downloaded from themeforest.net

There is a folder names ‘theme’ in it, please open it, theme is located in a sub-directory named ‘bookish’ inside it.

Upload this folder to your WordPress install.

You can also request a free theme installation by opening a ticket at http://crunchpress.com/support

Thank you.

Default-user
osibo Purchased

Thanks for your help. I have two more concerns now :

- The Book info device does not work (even the dummy one) when I try to browse the two pages. The two little arrows appear in a circle but may not allow browsing or move.

- About-author has a slide that only works once, not infinite as I wanted to. Where can I set this up ?

Many thanks.

Best, Arnaud

CrunchPress

Hello Arnaud,

Do you have opened a ticket? If yes, please share its ticket ID. If not please head-over to our support system at http://crunchpress.com/support

Open the ticket there and our technical support will help you with these issues.

Thank you.

can any one help me bx slider not work in bookish theme please demo theme view click on our book tabs http://themeforest.net/item/bookish-wp-theme-for-book-authors-marketers/full_screen_preview/5437436

i want this section please help thanks

CrunchPress

Hello Dakotta Ventures,

Thanks for your purchase. Don’t worry we are here to help you :)

We provide support through our ticket system at http://crunchpress.com/support

Please open a ticket there and our support staff will answer all your questions and will help you over-come all difficulties.

Thank you.

Jeff-mmm Purchased

I cannot get the sidebar to show up on any pages. Mainly I want the sidebar to show on the woocommerce a product page.

CrunchPress

Hello Jeff-mmm,

Thanks for your purchase. Don’t worry we are here to help you :)

We provide support through our ticket system at http://crunchpress.com/support

Please open a ticket there and our support staff will answer all your questions and will help you over-come all difficulties.

Thank you.

Is there a way to upload sample data? I’ve looked into the folder but can’t seem to find it.

CrunchPress

Hello Volume Design Inc,

Please go to theme options panel, click ‘Dummy Data/Content Import’. From here you can import the dummy data with one click.

If you have trouble setting up theme, don’t worry we provide one time free theme setup to our customers. Please open a ticket at http://crunchpress.com/support with title ‘Free Theme Setup’.

Thank you.

I want to buy this theme but I dont know if choose this one or the HTML version, whats the diff? In either case, I see some complaints customizing it. However, I wonder if you are willing to customize it for me, for an amount of money? Like freelancing the customization? I’m gonna do that regardless, maybe with someone at Odesk or Elance, but I would prefer you guys. Are you willing to do this please? :D You can contact me sadok.ycr at outlook.com or just reply here. Thanks so much I appreciate your comments.

Default-user

Hello, I just checked the theme from a mobile and it does not work at all. The responsiveness is faulty, there are overlapping items and the layout is not showing right. Are you gonna fix this soon?

CrunchPress

Hello Sadok,

For customization details please email us using contact form at this page, http://themeforest.net/user/CrunchPress In right sidebar.

About mobile issues, would you please share the device that you are using to browse the site, screen resolution and web browser that you are using.

Thank you.

Default-user

Galaxy S3, Chrome browser, but I replicated the problem with many online responsive test sites, and one iphone 5. Unfortunately I’m not buying until that is resolved. Hope you fix it soon, its a great theme.

Hi, this is a very nice theme! One question before I buy it. Can i use the images (normal and background images) commercially?? Thanks

CrunchPress

Hi,

Background images are available with theme, however normal images are stock images and you cannot use these at your own site.

Layered PSDs are included with theme.

Thank you.

Default-user

Thanks for the reply. Could I please get before buying the PSD in advance? Thank you.

CrunchPress

Sorry, I’m not able to understand what you are requesting before your purchase.

Jeff-mmm Purchased

DO NOT BUY THIS THEME! Read the other comments. Most of it isn’t responsive. (On a tablet) I’ve spend countless hours fixing all the bugs in this theme. The support is a joke, you ask a question and they never answer it. Just send open ended questions to you. By far the worst theme I’ve purchased and it was almost $50! INCOMPLETE!

CrunchPress

Hello Jeff,

Sorry for your bad experience. As promised earlier here in discussion section, we are working at update, redoing the theme CSS.

If you have opened a support ticket would you please share its ID# so I can check it out.

Thank you.

You keep saying, “Don’t worry we are here to help you :)” But i have asked you through both channels, are you customize the theme yourself, how much and are you going to communicated during the job? But nobody replied to me. Why is so hard for CrunchPress to do their job and make the sales happens and keep the customers happy? Ive been trying to buying this theme for almost one month, and when i see the p resales support, I’m worry about what happened after. If you have no will to make the sale and help the potential buyers, then close down your shop in this site and cease wasting buyers time. I am trying to giving you business and you ignore!!!!! Looking at the above columns I am nit the only unhappy person.

CrunchPress

Hello Keyvan,

I just replied to your questions. If you have further questions please feel free to ask here.

Thank you.

Default-user

Thanks but you have not answer to my most important question, do you also customize, and how much you charge? If so, is the communication going to have 3 days wait time between each email?

CrunchPress

Hello Keyvand,

We don’t delay responses to multiple days. Our support staff works Monday to Friday 10 a.m to 8 p.m GMT +5 Usually we respond within 24 hours but it can take up to 48 hours. It depends on the number of tickets we receive. Also some tickets are forwarded to our development team for answers which increases the response time.

For customization, please share the customization details that you need through email and I will provide you a quote ASAP.

Thank you.

I hate to do this, but I need to echo the previous two comments in all good conscience. DO NOT BUY THIS THEME. It is easily the worst theme purchase I have ever made. While it looks pretty and seems like it will do the job, I purchased it over a week ago and it still does not work. In my opinion, this should have worked out of the virtual box. However, it was lacking three plug-ins, two of which required nearly an hour worth of work to find and install. The third is only available for purchase ($17) as far as I can tell. Cruchpress likes to give some good lip service for their installation help, but I have yet to find that. Every reply takes 2 days. This is 2014, people, customers expect results quickly. If you do not have the staff to support your product, remove it from the market until you can figure it out. Until then, I’m going back to my free theme and will be content to work out the details on my own.

CrunchPress

Hello mjollnir97,

Sorry for the disappointment you had with customer support. Would you please share the ticket ID# that you opened at our support system so I can track it.

None of the plugins those are shipped with require any purchase. I think you are pointing out Layer Slider ($17 value), we provide it free with theme.

Best Regards.

Jeff-mmm Purchased

HORRIBLE! Do not buy this theme. None of the modules work. I ended up having to send a lot of time re-coding this template. Pissed I spent $45+ on this.

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