CrunchPress

CrunchPress supports this item

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129 comments found.

Hi it Saturday of Easter April 3rd 2015. Do you have a technical problem to upload your demo? I have tried to show your live demo and compare it with couple others theme on book, The other theme are ready to roll and yours not only take forever but it wont show up. Now considering that we live in a smartphone life, and 80% of people are using smartphone and not computer and 95% of those 80% don’t have patient so the upload speed is crucial. Is it becasue there are too many graphic that is slow down the upload?

JohnAilya

JohnAilya Author Team

Greetings,

Our demo is working fine. There are some jquery functions attached with this theme they might take few seconds to load the site but its running perfect at our end. You would facing the loading problem due to slow internet.

Thanks

Hi

I am planing to get your them but I will be using it all in Arabic, do it is sport that?

Does the theme support Arabic :( ?

JohnAilya

JohnAilya Author Team

Hello,

Sorry to disappoint you but the theme does not support RTL :(

Thanks

Does this template have a demo version that’s easy to edit?

JohnAilya

JohnAilya Author Team

Hello,

I am sorry but I am not clear about your question. The comes up with dummy data one click option and its very to easy to edit the dummy content with few clicks.

Thanks

Oh ok thanks! Because I’m not a wordpress expert so It would have to be easy to edit for me :)

JohnAilya

JohnAilya Author Team

No need to worry if you faces any difficulty after purchasing the theme in editing the content you can contact our supports team at http://crunchpress.com/support

Our supports staff will guide you step by step :)

Thanks

I’m having SEVERAL problems with this theme but the most pressing issue at the moment is that the “Our Books” page is no where to be found in the template. Please can someone tell me how to incorporate this?? It is shown in the live preview of the theme from theme forest as well as in the documentation, but not from the theme that I downloaded (Bookish $43). This is an integral part of my site so I really need it to work. Please help!

JohnAilya

JohnAilya Author Team

Greetings,

Our book section is coming from the woo commerce product. Just you need to add the products in the woo commerce and then add the element of the our books.

The section will be shown at the page. You can also contact our supports team at http://crunchpress.com/support

Our supports staff will guide you step by step :)

Thanks

I love this them and bought without reading comments. I was totally wrong, because 1. Installation totally do not work, even after all “dump images”, plugins and ets. 2. The perches came without license number, so I can’t submit a ticket.

Could plz you suggested something except spent more 50$ for installation?

JohnAilya

JohnAilya Author Team

Hello,

Images are not the part of the package. As they are purchased from Shutterstock and we don’t own their reselling/redistribution rights.

As for the installation we provide one free installation offer. Please open a ticket at http://crunchpress.com/support with your WP and FTP login details we will set up the site for you.

Thanks

Will This Theme Work with Visual Composer?

JohnAilya

JohnAilya Author Team

Greetings,

This is one page site and our theme has its own page builder and we are not sure about visual composer because we haven’t tested the theme with such plugins.

For more questions please contact us at \\

Thanks

how can we disable the sticky menu? it is too big and rather not have it be sticky.

JohnAilya

JohnAilya Author Team

Hello ADVERNATION,

That sticky menu is controlled from javascript files. Please open a ticket at http://crunchpress.com/support our dedicated supports team will guide you about the file which contains the sticky menu code.

Best Regards

Hi, I’m unable to install the theme into my wordpress platform. And it’s showing internal server error. And i’m using Godaddy Server. So, kindly advise how to install the theme correctly? Thanks.

JohnAilya

JohnAilya Author Team

Hello,

The error is occurring from your server side. Please consult the hosting server about this issue.

We also provide one free installation. Please open a ticket at http://crunchpress.com/support and provide your site URL and WP login details our dedicated team will set up your site same like demo.

Thank You

Hi, I already placed the order with new developer. And they noticed below errors:

1. Cart amount is getting displayed twice. 2. Theme doesn’t support to add additional ‘Product Description’ details. 3. Short-Codes are not working with this theme for display currency & flags. 4. Unable to add WP-Flipbook plugins into the theme.

So, because of this above reason. Now, I’m unable to use this theme. And now they charge additional cost for development & for change the theme :( Kindly help me in this situation. Thanks.

JohnAilya

JohnAilya Author Team

Alright, No need to worry just contact our supports team via our support form and mention you all issues there and provide your WP and FTP login details they will fix your all mentioned issues.

Thanks

When I click a menu item such as “Our Books”, “Purchase”, or “Pricing”, and the scrolling effect stops, it cuts off the top of the section it scrolls to regardless of whether I have Firefox maximized or set to display less than full screen.

Is that easily controlled or fixable?

Thanks.

I shouldn’t have to go through “Support” for a pre-sales question. Why do you even have a forward-facing person responding with no real answer and then saying we have to go through “Support”. You’ve just wasted my time and a day of me waiting for you to tell me that. You don’t understand the difference between support and sales.

I really like the layout of this design, but it’s not a good mobile-friendly site. It does load slower on a phone when it’s not connected to local wireless (I’ve tried it both ways) and some of the page elements do not scale very well for smaller screens – like the slider and the split screen effect to nae a couple.

JohnAilya

JohnAilya Author Team

I have refereed you to the support because all your issues which you are facing are technical and technical team will inspect the issue and will fix those at your site.

Thanks

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