70 comments found

Hi Babel,

We want to use the java script from below for one of our pages. Is it possible?

http://www.amcharts.com/javascript-maps/

Also, can we force the images to go to whatever images or site that we want upon a click? ie. if we wanted the photo on the blog post to direct itself to a photo album.

Thanks for you help!

Bebel

Hey,

Thanks for sour interest! We can’t guarantee that it will work with this script but if it is in general made to work on a normal WordPress site you should be fine :)

About the links: that would require some custom programming work by yourself as it’s not an default option in our theme I’m afraid

Thanks

Bebel

Hello, I just purchased this and am currently working on the site. Is there a specific way to get the youtube videos to work on a post? I did the video ID, the embed code, the share code and nothing is working.

Default-user

Sorry, there was a glitch, the id worked just fine. Thank you.

Does this theme work well with BuddyPress? Also, if I wanted to use the top menu bar as a filter for the blog posts by category, how would I go about doing that?

Looks like a great theme, if I can get the above functions to work I’m sure to buy!

Default-user

nevermind … just searched and found that it is not buddypress compatible. Still interested in the filter/sort function.

Bebel

Hey,

sorry there is no such filter functionality as you might know from portfolio sections. However you can add categories to the menu and as such use it as a filter of some sort.

Thanks

Bebel

I just want to throw out a warning to everyone who’s thinking about buying this theme. The support is VERY poor. In fact, I haven’t got any support at all on my tickets. The only replies from the support themes are like “meh, it works on my iPad, should work in yours too, ticket closed.”

Bebel

Hey,

we had some trouble with our support forum. Requests were put in the activity feed instead of the forums. That’s why many requests were lost. This was due however due to a poor design choice of ours. We did correct this one now so that all request must be made a forum topic. That way the support will be much easier to follow.

Really sorry for any inconvenience!

Thanks

Bebel

I have to correct the person commenting before – replies are more like “I’ve tested on a Samsung device and there weren’t any issues” if you mention an iPad. Besides that – the support is really poor, unfortunately. I am trying to get some fixes for over a month now. If you post something in the support forum or send an email directly, it takes days for them to reply and the answers are no help at all most of the time.

Bebel

Hey,

we had some trouble with our support forum. Requests were put in the activity feed instead of the forums. That’s why many requests were lost. This was due however due to a poor design choice of ours. We did correct this one now so that all request must be made a forum topic. That way the support will be much easier to follow.

Really sorry for any inconvenience!

Thanks

Bebel

Hi Bebel,

I am trying to figure out how to add just one of the galleries that I created in a page. when i put [gallery] all galleries appear on the page. when i use exclude or include, neither work. Any suggestions?

Hi Bebel,

I am trying to figure out how to add just one of the galleries that I created in a page. when i put [gallery] all galleries appear on the page. when i use exclude or include, neither work. Any suggestions?

Default-user
http://www.kiwiapples.com/ This is our website, under photos. Any of the options don’t work using the exclude or include option.
Bebel

Hey,

could you please post your question in the support forums, so the programmer of the theme can get back to you?

Thanks!
Bebel

I love this theme. It is a great design. However, I would not purchase the theme if I had the option. The support is horrible. It has been a week sense I submitted a request for support on the forum with no response. It’s too bad because I think the overall work of the template is fantastic. Well designed and well thought out. But if you run into any issues with the site at all you will have little to no hopes of finding a resolution. Too bad.

Bebel

Hey,

I pointed it out to the coder!

Thanks

shawngray

The response did not bring resolution to my request. The coder could not have even read the support ticket. If he would have he would have clearly known that his response was bogus. can someone please help me with this ticket? I would quit posting here but I receive a much faster response from this page.

Bebel

Hi, I responded in the forum:

Hey Shawn,

I think the problem here is that the way facebook handles links has nothing to do with this theme, that’s why the programmer is not able to help you out here. All we can do is having a facebook share button. Everything that happens afterwards is handled by facebook itself and by the code facebook offers to you as a user. I wish I could tell you a solution but it seems this is simply something facebook support has to take care of. I did a quick google search and it seems it is not that easy to just post links to sheduled posts. In fact you will find many websites testing certain tools to help you archieve this effect.

The reason why you didn’t get a proper response is because we simply can not help here. However we should have communicated that earlier and will improve on communication for sure.

Thanks Bebel

t83 Purchased

Hello. It is a great design, just perfect. I have a problem if I want to log out from my wordpress, comes the error message “Fatal error: Call to undefined function rwmb_meta() in /www/htdocs/admin/wp-content/themes/Booklet/index.php on line 22” Can you help me?

Bebel

Hi,

have you installed the mandatory plugin “Meta Box”? If you haven’t, please install the one that is included with the theme, or install it from here: http://wordpress.org/plugins/meta-box/

Cheers
Bebel

Buzzery Purchased

Hello there,

I have a couple of problems with this theme, small issues but it’s very important for me to fix those ASAP.

I have opened couple of tickets in the support forum but nobody is replying to me. 1. http://support.thebebel.com/groups/booklet/forum/topic/gallery-shortcode-into-a-post/ 2. http://support.thebebel.com/groups/booklet/forum/topic/issue-with-the-contact-form/ 3. http://support.thebebel.com/groups/booklet/forum/topic/images-are-less-shining-in-the-homepage/

Could you please help me to figure out how to solve those errors?

Thank you in advance for your help. MT

Bebel

Hey – if posted in the forums we take care of it of course :)

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