996 comments found

Good Morning! My site has just been hacked for the second time. This happened a few days ago on another server. After that I started the site again, from scratch, on another server, this time DreamHost.

Everything indicates that there is a flaw in the theme. Can you please, somehow, verify this?

www.poraocuritiba.com.br

http://postimg.org/image/7pwqmqc5l/

orange-themes

Hello,
Did you use any of these plugins? http://marketblog.envato.com/general/plugin-vulnerability/
Also it is possible that the server itself was badly configured.

Default-user

None of those plugins are being used. I have 12 sites on my server, only bordeaux was hacked, twice. If there’s any other recommendation, I’d appreciate to hear. Thanks.

orange-themes

Hello,
Try checking your log files, server configuration and finding the place from where the attack was started.

Magued Purchased

Hi, I would like to purchase the theme an I’m just wondering if the theme works with wordpress 4.0? Please advice. thank you!

orange-themes

Hello,
Yes, it does work with wordpress 4.0.

Default-user
Magued Purchased

Thank you so much!

Menu cards dont read full text how can i change

orange-themes
Hello,
Try modifying “template-menu-card.php” file and remove this line:
add_filter('excerpt_length', 'new_excerpt_length_20');

Hi, just very quick. Would your theme work in a WP Multisite Network?

orange-themes

Hello,
Yes, it should be working fine with multisite network.

walia1 Purchased

hello ,

how to make menu page feature image slider on phone as well , can i have the responsive css for that

thanks

Default-user
walia1 Purchased

Hello ,

how many days you need to reply my email and comment

Thanks

orange-themes

Hello,
Sorry for the hold on,
Unfortunately currently this feature will not be available.

kevsgod Purchased

Hi there. Bought your theme some time ago and now just getting round to working on our site but have run into a few problems.

1, Reservations form not working?

2, Contact form on contact page not working?

( It would seem that the website itself is not sending out emails )

3, Visual Composer, cant update this plugin. Asking for an update but as it came with the theme why do i have to pay for it twice? Can you update this from you’re end please?

4, Multilingual ready? This plugin does not seem to exist in my theme package... Can you please add this in for me please as i do actually need this function.

A speedy reply from you regarding all the above would be great! I have very limited time now to get this website live so need to move like to wind!

orange-themes

Hello,
We apologize for the hold on.
We replied to your email 1 day ago.

Default-user
kevsgod Purchased

I have found what the issue is with regards to my reservations and contact forms not working at all. It is a direct conflict with the Layerslider wp plugin. When the slider plugin is turned on the reservation and contact forms do not work at all. When the slider plugin is turned off both the reservation and contact forms work great! Problem i now have with this theme is that if i turn off the layer slider the homepage vanishes totally giving a blank page with no content, homepage blocks, nothing. Other than this massage: Fatal error: Call to undefined function layerslider() in /home1/webhive/public_html/maybushinn.co.uk/wp-content/themes/bordeaux-theme-good/includes/top.php on line 264

This really is a joke guys.. the two most important functions of this theme will only work if slider is turned off, and if the slider is turned of in order to make reservations and contact form to work I completely loose the homepage layout/design to and empty blank page!!

I have sent you login details twice for you to find the problems and put them right but i find my self wasting days trouble shooting the problems myself! I will send you my details to the support email i have for you once more time only. Please get this stupid issue sorted for me once and for all ASAP Please

orange-themes

Hello,
We checked our mail and it seems that we did reply you 6 days ago on which we did not receive any response to. We sent it once more to you just in case it didn’t reach you.

hi please help why my menu card show on slider? please help me to resolved it.

screenshot : http://i62.tinypic.com/9awi3a.jpg

orange-themes

Hello,
Could you create an account for us in your wp-admin and send them to us so we can investigate the problem?
You can do that by using contact form on our themeforest profile.

I’m having this issue on pages: Warning: Illegal string offset ‘style’ in /home/samsnead/public_html/wp-content/themes/bordeaux/includes/shortcodes/spacers.php on line 5 Please advise??!? Other than that the theme is GREAT and I couldn’t be happier with the updates!

Cheers-

orange-themes

Hello,
Could you create an account for us in your wp-admin and send them to us so we can investigate the problem?
You can do that by using contact form on our themeforest profile.

Default-user

Will do. Thank you!

thernic Purchased

Hello

Thank you for your great theme i can’t use the active homepage blocks when i try to drag and drop it’s not working.

Also i have translated your theme to turkish language if you need i can send you with email.

orange-themes

Hello,
We did send you 3 repeated emails to which we didn’t receive any reply. We replied to you in forums for more information.

Default-user
thernic Purchased

i have sent the details three times from the forum and from the contact form but you didn’t responsed me. you responsed me in forum and you wanted login details i have already shared with you also you wanted ftp login details.

sorry but i’m using wordpress multisite and there’s no problem over 380 free plugins and 22 licenced plugin also i have no problem with any one. you haven’t got any idea for this problem and you want to access my ftp it’s same like the enter the brain surgery with a butcher

i need a true fix there’s a problem with your theme when i delete the dummy content and try to upload my images result is not changed.

orange-themes

Hello,
The problem most likely is the “functions/resize.php” file, by default the multisite uses ”/files” upload directory, but your seem to be using the ”/wp-content/uploads” directory. It will require changing this in the “functions/resize.php” file.

Hi, I’m installing this for a client (they purchased).. seems the ” <?php get_template_part(THEME_SINGLE.”page-title”,”parent”); ?>” is not working on single posts as it isn’t showing the title of the parent category as it should… just Defaults to “Sample Page” instead of printing the Parent Category title… any idea?

orange-themes

Hello,
Could you create an account for us in your wp-admin and send them to us so we can investigate the problem?
You can do that by using contact form on our themeforest profile.

Default-user

Hi there, I sent you the login creds.. thank you

cyberhrc Purchased

Warning: array_key_exists() expects parameter 2 to be array, boolean given in /home//public_html/wp-content/themes/bordeaux-theme/template-menu-card.php on line 100

And what is use of your forum? That u reply in need of login details? Not all of your cusomers expect that You will hand just about all problem. It might be really nice to leave some solutions there on forum or here in comments.

orange-themes

Hello,
Apologies for the hold on.
Could you create an account for us in your wp-admin and send them to us so we can investigate the problem?
You can do that by using contact form on our themeforest profile.

Hi there, I am planning to use this theme for my client but Wordpress recently upgraded to 4.0.1. Does this theme still compatible with the new update? Thank you

orange-themes

Hello,
Yes, it will work fine with the latest version of wordpress.

Hi there, I am planning to use this theme for my client but Wordpress recently upgraded to 4.0.1. Does this theme still compatible with the new update? Thank you

orange-themes

Hello,
Yes, it will work fine with the latest version of wordpress.

Hi Guys, just dropped you a PM, it’s really important, sorry to bother you Cheers UOU

Hi there , first of all, we would like to say that this theme is very fantastic and we already bought it :)

however, we have some issues , 1. in our theme settings we don’t have home page settings which allow to block. How could we insert this setting ? 2. we already uploaded the layer slider however this’s not suit on our web page. How we can handle this?

our web site is www.sizbal.com and we really need your support asap.

thank you. best regards.

orange-themes

Hello,
1. In order to set up the homepage, you must create a page with “Drag&Drop Page Builder” template. Once you create it, there will be the Page Builder blocks available.
2. What exactly seems to be the problem with LayerSlider?

Hi there, Awesome theme, I am wondering if the theme is already translated to Swedish! I have a client who needs a website! I would be grateful if you would reply!

Best Regards, Will

orange-themes

Hello,
We currently do not provide additional translations for our theme, there might be someone who has already translated it, we don’t keep track of that.
You can translate it yourself, we have a guide on our FAQ section on how to do that. Currently there are 478 phrases to translate, it shouldn’t take more than an hour.

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