This author is away and may not respond to support questions until they return in 1 day.

996 comments found

I put a button, but something is wrong with the formatting. Need support to deliver to my client.

http://kispetobarueri.web957.uni5.net/servicos/
orange-themes
Hello,
Try modifying your “css/main-stylesheet.css” on line 1038, replace it with this:
.btn-1 {
height: 34px;
max-width: 700px;
padding: 0 6px 0 0;
background: url(../images/btn-1-right-bg.png) top right no-repeat;
color: #76452f;
font-size: 14px;
font-weight: bold;
text-decoration: none;
display: block;
margin: 0 auto;
}
It should solve the problem.

This is the first template I see that does not accept the gallery wordpress. My client wants gallery. How to do it?

Shortcode wordpress [gallery link=”file” columns=”4” ids=”229,230,231,233,234,235”]

orange-themes

Hello,
Try commenting out the line 2-3 from “includes/shortcodes/gallery-box.php”

I need the support for formatting the footer without resizing the image.

http://kispetobarueri.web957.uni5.net/contato/
orange-themes
Hello,
Try using caption shortcode:
[caption title="Centered picture with caption" url="http://bordeaux.orange-themes.com/wp-content/uploads/2011/06/image-38.jpg"]
Default-user

Legend does not work.

orange-themes

Hello,
Could you email us your wp-admin login credentials so we can take a look at it?
You can do that by using form on http://orange-themes.com/contact or there is a contact form on our themeforest profile.

Bug… When cufon is disabled, slide and hover the images disappear.

orange-themes

Hello,
We are currently aware of this problem, it will be fixed in next update, in meanwhile, if you wish, you can send us an email, we will send you the fix for this.
You can do that by using form on http://orange-themes.com/contact or there is a contact form on our themeforest profile.

Default-user

The update 12/11 is included this fix?

orange-themes

Hello,
Yes, we did include it.

I have to upgrade my theme but when I try to upload over theme upload it doesn’t accept it? Do I have to upload it via FTP replacing all files from my theme?

Thanks

orange-themes

Hello,
Yes, the easiest way would be to update theme via FTP.

amienois Purchased

Hello, problem does it comes from your script, is it a fail? a hack?

Problem : Hidden PERL script Command: /sbin/syslogd Used script : /usr/bin/perl date : Fri Nov 8 00:54:02 CET 2013

http://www.pepper-grill.com/ You don’t have permission to access / on this server.

thanks you

orange-themes

Hello,
This most certainly is not from our theme, please check if you have not enabled some bad plugins.
Our theme does not include any kind of PERL scripts.

Default-user
amienois Purchased

Thanks a lot for your reply On the root of my ftp website i can find “x.txt” content : Day : Fri, 08 Nov 2013 00:53:20 +0100 IP : 192.232.232.183 Browser : IlTrovatore-Setaccio/1.2 (http://www.iltrovatore.it/aiuto/faq.html) Url : /wp-content/uploads/2013/11/thumb_editor.php

This is at this time that my website was out

jspokes Purchased

Just purchased this theme and I am now noticing that the footer does not show in the mobile version. Really need this info to appear in mobile – how can I enable the footer for mobile devices?

orange-themes

Hello,
To do that you will have to modify the css files in “css/responsive” directory. This will require general knowledge of CSS.

ashniapas Purchased

I very much like this theme for my website, but I would like a widgetized footer where I can add my google +, facebook timeline and twitter in addition to the footer that is already there.

Three widgetized columns I am looking for. I have tryed to implement this but am having trouble.

Help?

orange-themes

Hello,
To do that you will require programming knowledge.
You must modify the footer.php file, call for custom wordpress sidebars. http://codex.wordpress.org/Sidebars

i don’t have sample content to import. please send me the sample.xml content of theme bordeaux v3.0. this is my email: luongdung11b2@gmail.com . thanks you.

orange-themes

Hello,
Please check your email.

Default-user

I do not receive email. Please resend email to me. Thanks.

orange-themes

We sent it once more, hopefully it will reach you this time :)

Hi, I bought your theme but i would replace your plugin slider with Revolution Slider plugin..can i have the code? Thanks

orange-themes

Hello,
You will need to modify the “template-homepage.php” and replace the lines 9-15 with the revolution slider call code.

Default-user

Sorry, i tried but i’m not able to replace the plugin..could you give a pleasure?if i send you revolution slider.zip can you replace it for me and send my the modified page?? Sorry but im stupid :(

orange-themes

Hello,
Could you email us your wp-admin login credentials so we can take a look at it?
You can do that by using form on http://orange-themes.com/contact or there is a contact form on our themeforest profile.

nabucoweb Purchased

Hi, please send me the sample.xml.

Thank you!

orange-themes

Hello,
We can send you the xml content but we do not provide the licenses for the images our demo content provides. You will have to either not to use them or purchase the licenses for them.

Give us a mail on this regard. You can do that by using form on http://orange-themes.com/contact or there is a contact form on our themeforest profile.

cobrafed Purchased

Hi Team, I’m Federico and I have a big issue. I bought from you the theme “Bordeaux” for wordpress, but after 2 days of usage (more or less) the website go down, while If I use the preset wordpress theme the site works regularly.

Looking for the issue in the cpanel I realized that the situation of my Entry Processes is the following:

Entry Processes 259790/262144

The level is too high and the host give me back the error

“Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.”

Do you have any solution for this kind of issue? Thank you in advance

orange-themes

Hello,
Could you send us an email with your web server’s logs which contain exact description of these errors?
You can do that by using form on http://orange-themes.com/contact or there is a contact form on our themeforest profile.

Sim2K Purchased

Does WooCommerce work with this theme?

orange-themes

Hello,
Unfortunately this theme is not wooCommerce compatible.

My apologies for the multiple contacts. However my time frame is very limited. Could you please email me the sample.xml file with installation instructions?

Thank you so much for your swift assistance.

orange-themes

Hello,
Please check your email.

assistmode

Thanks for sending the XML file. However after finally getting it to upload, I find I am having the same issue as a previous user. It looks nothing like the demo. I have emailed you about this as well. Please assist.

orange-themes

Hello,
Please check your email.

When I add ” Facebook Like Box and Facebook like bottom” to the sidebar => have problem:

” The `href` parameter must reference a valid Facebook page, but ”” is not a valid Facebook page.”

Hope You will help me correct this error, Please !

orange-themes

Hello,
Could you email us your wp-admin login credentials so we can take a look at it?
You can do that by using contact form on our themeforest profile.

Default-user

what is your email ?. me will send wp-admin login to you

orange-themes

Hello,
Simply use the contact form on our profile page, this will send the information straight to our email.

kiaweb Purchased
Hi, I add submenu under the top menu card, but there is no items showing under the sunmenu, please let me know how can I add a page or sunmenu under the menu? http://www.breakfasthouse.com/menu-card/breakfast-menu
orange-themes

Hello,
The link you gave us seems to be in maintenance mode. Could you email us your wp-admin login credentials so we can take a look at it?
You can do that by using form on http://orange-themes.com/contact or there is a contact form on our themeforest profile.

Default-user
kiaweb Purchased

I already sent you via email

nabucoweb Purchased

Hello, good afternoon! I’m having problems with the menu card images, they are not showing up, and the gallery page is not the same way as the documentation screenshot, has no gallery category, sidebar option, attributes, what should I do?

Regards,

Default-user
nabucoweb Purchased

And I have added a page called gallery and selected the model ’’bordeaux gallery’’ as written in the documentation.

orange-themes

Hello,
Could you email us your wp-admin login credentials so we can take a look at it?
You can do that by using form on http://orange-themes.com/contact or there is a contact form on our themeforest profile.

Default-user
nabucoweb Purchased

I send by e-mail! (louisa@actvix.com.br)

Thank you!

Hi can you also send to me the .xml file?

email : y.caliskan@navion.com.tr

orange-themes

Hello,
We can send you the xml content but we do not provide the licenses for the images our demo content provides. You will have to either not to use them or purchase the licenses for them.

Give us a mail on this regard. You can do that by using form on our themeforest profile. Disregard the AutoResponder email you’ll receive.

Default-user

Ok! Please check your emails.

Default-user

I am still waiting to you. Could you be a little faster.

jonnyhey Purchased

Hi, I need to have 2 languages with this theme, which translation plugin will work well with it? Wpml or Qtranslate?

orange-themes

Hello,
You can try WMPL, but we are not sure it’s going to work. Currently we are planning a huge update for bordeaux within next 2 months, after that, we can guarantee that it will work.

Default-user
jonnyhey Purchased

ok ill try, but if it doesnt work I hope u will have an update soon as we need 2 languages. Alsi I need to change the Red to Green on the nav bar etc, do you think you might have this option to change colour scheme in the future? If not I guess I have to manually do it in photoshop for each image?

orange-themes

Hello,
Yes, for now you will have to change the images, css stylesheet for yourself, we will consider on adding this feature in upcoming updates.

I have the Bordeaux theme installed on a website, there are a couple of issues…

1. How do i make the facebook icon appear on mobile devices? 2. The map does not point at the location i’ve entered

Default-user

Hi, is there any answer to these questions?

orange-themes

Hello,
Could you email us your wp-admin login credentials so we can take a look at it?
You can do that by using form on our themeforest profile. You can disregard the AutoReply message.

Default-user

I have sent details to you

by
by
by
by
by
by