pixelgrade

pixelgrade supports this item

Supported

This author's response time can be up to 1 business day.

1076 comments found.

I have openned a ticket as you proposed before but I cannot find it back so I don’t know if you have answered to me, if this ticket has really been created…

Just give me the ticket ID please.

Thank you.

I understand that you were asking if Border can be customized to achieve the layout of the site you mentioned which is not using Border theme) and my colleague already told you that’s not possible. As for the products layout from the shop, you may know we’re using a PSD mock-up (you ca download it from here).

Hope this helps.
Alin

Hi there. Got two questions: 1. Is it possible to show normal/expanded menu on desktop view by default? 2. Is masonry effect on landscape images possible (for panoramic views)? Like http://thereason.us/ or On demo site we see only portrait format in masonry.

Thanks!

Hey!

Is it possible to show normal/expanded menu on desktop view by default?

No, that’s not possible, sorry.

Is masonry effect on landscape images possible (for panoramic views)?

There’s no masonry landscape option. For galleries you can choose between grid template with square or masonry thumbnails.

Thanks,
Alin

Hi!! I upgrade the theme, but: My site dead! Help! Thanks!

Fatal error: Class ‘ReduxFramework’ not found in /home/matipro/public_html/wp-content/themes/border/wpgrade-core/callbacks/redux-extend/extensions/text_sortable/extension_text_sortable.php on line 32

Hi there,

I’m sorry to see you’re having some problems!

Can you please try to re-install the theme again manually, via FTP? If this doesn’t work please open a ticket on our HelpDesk and we’ll discuss more.

Cheers,
Robert

Hey,

Quick followup: I noticed your support period expired. If you need further support, you can renew it here.

Regards,
Robert

Hi, in fact two things only annoy me, first is the white frame all around instead a fixed full screen image for the home page and second the fact that we have to click on menu to see sub-menu instead to see sub-menu just passing the mouse on the menu. Do you think to propose this options with new up-date, or is it possible to do it with a code ? If yes it would be the most perfect theme to me.

Hey!

Thanks for the feedback! :)

Performing some custom work you can achieve what you want, but actually, the things you mentioned above are important details from Border design, so we don’t intend to change them, I hope you understand that.

Thanks,
Alin

Hi. Just purchased the theme yesterday and am in the process of building my website. Is it possible to have a media link for a feature image of a blog post. Right now it looks like it’s not clickable. It would be very beneficial to be able to click “feature image” to enlarge it as some of my blog post would be posts about the feature image. Rather than having another image/thumbnail in the post itself( which cud be media linked) which could look repetitive. Thanks

Hi!

You can try a plugin to do that, or you can make some code adjustments. Here’s a possible solution, but I did not test it yet.

Thanks,
Alin

ok.. thanks.. so apparently in the border theme, when uploading “feature image” into a split display blog post, there is an option for External URL “set the image to link to an external website”. When i use this and insert the URL to the media file on my own website, it doesnt work. In fact when i try and insert any other website, it still doesnt work. it doesnt activate the clickable option on a feature image. Please help

The option for adding External URL to a featured image into a split layout shouldn’t be visible since it’s not available, sorry for the confusion, we’ll fix that.

Hi.. as i continue to work on the website, I have a couple of more questions. I am working on the split display template for blog. 1) How can i change the color of blog title from white to black. Also how can i change the color of the date and category display and the bar under title from white to black. 2) I would also like to change the distance of the bar under the blog post title and bring it closer to the title and also bring the date display and category display closer up to the title. thanks

Hi there!

How can I change the color of blog title from white to black. Also how can i change the color of the date and category display and the bar under title from white to black.

You can try the following custom CSS code:

.article--split .article__title, .article--split .article__meta, .article--split .article__categories a {
       color: black !important;
}
I would also like to change the distance of the bar under the blog post title and bring it closer to the title and also bring the date display and category display closer up to the title.

This code should do the trick:

@media only screen and (min-width: 1366px) and (min-width: 900px) {
      .article--split .article__title, .article--blog-split .article__title {
            min-height: 15px;
       }
}

If you have further questions I encourage you to use our HelpDesk by opening a private ticket.

Have an awesome weekend! :)
Alin

thank you.. that worked

Hi! I have only 4 gallery in the gallery archive, so I wont to set the thumbnails bigger (2 for row at full screen resolution, approximately 700px width for each image). I tryed via CSS to change the dimention of the images, but the resolution in too low, so don’t work. How can I change the dimention of the thumbnails? Furthermore I want to set the image rectangular instead of square in the grid setting of the archive. How can I do that? Thanks

alin-clamba

alin-clamba Author Team

Hey, Silvia!

If you want to change the thumbnails size make sure you regenerate them after that (you can use this plugin for that).

Thanks,
Alin

is there a way to display the category filter on the bottom right on the blog archive page just like it is currently available for the gallery archive page. can a code or file modification be used to add this feature to the blog archive.. thanks

alin-clamba

alin-clamba Author Team

Hi!

You can’t do that, sorry, but if you want to can create a Top Right menu and display the blog categories there.

Thanks,
Alin

how i remove the X button in the videos?

Hey,

You can try to add this CSS:

.touch .rsVideoContainer.rsIOSVideo iframe {
    padding-right: 0px !important;
}
.touch .single-border_gallery .rsCloseVideoBtn {
    display: none;
}

on Appearance » Customize » CSS Editor area.

Thanks,
Radu

works like a charm! thanks :-)

Just so you know, your current theme is not compatible with woocommerce:

/woocommerce/content-product_cat.php version 2.5.0 is out of date. The core version is 2.5.2, /woocommerce/order/order-details.php version 2.5.0 is out of date. The core version is 2.5.3,

Hey,

Thank you for your report. For now, our theme is compatible with version 2.4 of WooCommerce (as you can see on the description but we’ll definitely take a look on the latest update of the plugin and see what we need to change in order to make things work again.

Thanks,
Radu

Sorry, I was misled by your changelog which states it is compatible with 2.5.x

Version 1.7.0 January 25th, 2016 We’ve been busy working on this update and we have a whole host of improvements and fixes for you. Improvements We have rewritten large parts of the theme so you can enjoy a faster, more streamlined theme Live Customizations – the Theme Options are now in the Customizer thanks to our free Customify plugin Full WordPress 4.4.x compatibility WooCommerce 2.5.x compatibility

A few more updates were made on WooCommerce since our last update of Border theme. Some files that we’re overwriting might be outdated but, so far, I couldn’t find any broken element on shop area. If you found any issues using the latest version of WooCommerce, please open a ticket on our HelpDesk and we’ll try to look for a fix for them.

Radu

Hi,

Pre-sale question: is it possible to have a fixed menu somewhere and to desactivate sliding menu?

Thanks.

Hey,

Can I have static right menu instead of sliding one?

Border theme is made to have only this slide menu, you cannot make it fixed.

Thanks,
Radu

IFPSA

IFPSA Purchased

Can the border theme show the Projects with mansory or square layout?

Hey there,

Can I change the layout of Projects page?

The layout of the projects cannot be changed. There’s only one option for it.

Thanks,
Radu

IFPSA

IFPSA Purchased

is there a way of importing the demo data without deleting whats on my site?

Hey,

Will importing demo data broke the content from my website?

If you import demo data, no content from your website will disappear. Everything will remain the same, just some elements will be added, but nothing removed.

Thanks,
Radu

How do I get rid of the letter that comes on top of my posts? It’s just the first letter of the post. It does not look good! http://www.tasmeenasaif.com/huda-beauty-lip-contour/

Thank you!! Just one last question, How do I make the title size smaller and bring the line, date and category down so it is in a box shape rather than going through the picture.

Hey,

Please note that — as your support period expired — if you have further questions, you need to renew it and purchase a new package.

Thanks,
Radu

No worries! I worked it out. Thanks.

Great work.

In demo instal there is a wall mount as “picture background” like: https://pixelgrade.com/demos/border/wp-content/uploads/2014/03/graphik-poster-1.jpg

Is this effect a plugin, a sceret or made per hand?

Thanks for helping Mark from Germany

Hey,

This is made using a PSD template. You can find it here:

http://bluemonkeylab.com/portfolio/free-flyer-poster-mock-up/

Thanks,
Radu

Hi

Before I purchase the theme does it support HTML 5 video file? Also I produce 360° degree and VR video, they are uploaded to youtube which allows the viewing to navigate in 360 degree, if I embedd the youtube video on your site will they still work in the same way?

Many Thanks

by
by
by
by
by
by