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Hello there. I’m interested in purchasing this theme, but I have a question:
Is there a way to keep the side navigation menu expanded until the user clicks on the X? I dislike how everytime I click on an item in the navigation menu, the menu disappears and I have to retoggle it to get somewhere else on the site. I don’t want my clients to have to keep clicking on the menu button all the time.
First of all thank you for you interest in our theme, we really appreciate it. Now, regarding your question, I’m afraid that Border doesn’t have such a feature, the only way of achieving what you’re looking for being the custom work. I must say though that we do not offer support for this kind of customization, so you’ll need to hire a developer to help you, and I hope you’ll understand.
Just let me know if there’s anything else I can help you with.
Hello, I would like to know how to add the sale page,e-commerce, the same as your live demo, but this page is not included in the template. Do I need to purchase this separately?
You don’t have to make any other extra purchases, but you have to install the WooCommerce pages by going into WooCommerce-> System Status-> Tools-> and hit Install pages next to the Install WooCommerce Pages
Let me know if that’s what you were looking for.
Hi, as suggested I posted my problem on the Border Help Desk a few days ago. Unfortunately I never received an answer and my thread also didn’t show up on the help desk site. Help, please.
I’m so sorry to keep you waiting, but I’ve just looked over HelpDesk and I couldn’t find you. Can you give me the link of it maybe or just post a commend under the opened topic?
Ok, seems like it worked now. At least my tickets show up this time. I added them to the “Report a problem” category.
Hi, i just buy the template border. Very nice one. I work with woocommerce and i have all this following file obsolet. When you ll do an update? Thank you:
border/woocommerce/content-product.php version 1.6.4 est obsolète. La version du core est 2.4.0,
border/woocommerce/content-product_cat.php version 1.6.4 est obsolète. La version du core est 2.4.0,
border/woocommerce/order/order-details.php version 2.3.0 est obsolète. La version du core est 2.4.0,
border/woocommerce/single-product/tabs/tabs.php version 2.0.0 est obsolète. La version du core est 2.4.0,
Other problem, on products using variation, i dont have the “Add to cart”
Thank you for being our customer !
We are aware of the problem and working on a fix hard and fast . I don’t have an ETA at the moment, but I believe you won’t have to wait too much for the next update.
Hi, I am using your theme for a while now but when I added WooCommerce I can’t click the payment button.
Please let me know ho to fix this:
Simple product to check the issue: http://tijlvos.nl/product/nederlandstalige-directadmin-handleiding-pdf/
I’m sorry to see you’re facing some problems, but could you open a new ticket on our HelpDesk to investigate this properly?
Hello, is your theme compatible with visual composer?
Hi and thanks for asking!
We did not design Border theme to be compatible with that plugin, but we provide our own plugin for shortcodes – PixCodes, which we consider being enough for the theme’s general purpose.
Hello, I bought your theme and I am delighted with the result, thank you for your inspiration. I have a question to do, I want you in the main gallery (home) images are proportional, but not cut the background image is in black color …. like I can change the slide background color to white? Thank you
I’m glad to see you’re enjoying BORDER! If you want to change the Homepage Slider background from black to white, you can use a small custom CSS code:
You just need to insert the code in Theme Options > Custom Codes > Custom CSS field.
We’re excited to announce that our theme is working GREAT and an UPDATE is now available!
Some new things that were improved:
*People that already bought this theme can download the update for FREE !
I’m currently facing two problems:
1. Category filters do not show up at Portfolio Archive page.
You can see this here
2. In Appearance->Menus, there are some items with pink background labeled as “invalid”. You can see this here
Can you help me fix this, please?
I have no idea why these happen…
In order to handle this properly, we’ll need to do some investigation. Can you open a ticket on our HelpDesk where you provide us a temporary admin access ?
Hello, I bought this theme and I installed the demo that came with the package. I find that the website is extremely slow to load, especially on my iphone6. I’ve double checked my image size and they aren’t very large so I’m not sure what the issue is.
First of all, rare are the cases when a site loads slow because of the theme. You can have a look on our demo(which has all sort of galleries, posts, and many images) by using an iPhone 6, and you can notice that it is still loading well.
Usually the slow loading problems come either from too many installed plugins, or from the hosting.
Here we’ve got a very well written article concerning how to improve the speed of your Wordpress site, and I hope it will be helpful.
Thanks, and have a great week ahead,
Thank! I’ll check into that. I appreciate the timely response. Great theme!
Is there any way to be able to configure a row to have a background-attachment:fixed? As everything is within the ‘border’ div, I cannot get this property to work – any workaround suggestions welcome!
I must say that unfortunately we can’t help you much with your request, as long as we don’t offer support for what you’re looking for. Also, I have to admit that I can’t tell you if this feature can be implemented even by applying modifications to the theme, as long as not so many people asked for it. I hope though you’ll understand. On the other hand, if there are any other questions regarding our theme, don’t hesitate to get in touch with us.
Presale question: The fullscreen option top-right, can this be enabled by default and have the menu button show? It disappears when going fullscreen.
What you are asking for couldn’t be achieved with the current set-up of the theme. There’s no built-in option for that, unless you make some custom work.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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