329 comments found

emmalena Purchased

Hi, I am having issues with a youtube video on my home page. I have added a video through the page builder but when I click on the video it says an error has occurred and does not load.

I am also having an issue with google maps on my contact paged there is just grey spaces where the map is supposed to be. Any help would be appreciated! Thanks.

hamedshahien

or you try to review that with your host company .

Default-user
emmalena Purchased

Hi, im still having issues with the you tube video on the home page. It won’t load and i’ve used the full url. Also i’ve contacted my host company and they’ve said that their system flagged the google maps as a security risk but have undone that. Is there anything more that can be done because they are still not working.

hamedshahien

Hello emmalena , I reviewed your website now. youtube is working without any problems. about google maps . Our template is working in many servers without any problems.

Hi, the portafolio masonary doesn’t works properly. http://www.ecosan.cl/proyectos/ Some tags doesn’t display.

hamedshahien
hamedshahien Author Team

Apperance / theme options/ Layout Settings / Number Of Posts In Portfolio Page

Default-user

Now is working, you must check the pagination I think this is the problem. Thx for your help :) You got my 5 stars..

hamedshahien
hamedshahien Author Team

Thanks for rating . I will review it with the Author .

netbrain Purchased

Hello,

There is an error with the theme that adds a lot of tabs and return characters to he html, in the header and at the bottom. The demo site has the error too. Because of that, I think that Facebook doesn´t read correctly the og:image meta. We would like to know the piece of code that prints those tab characters to be able to remove/disable them.

Regards,

hamedshahien

Hello netbrain , what is the error ? could you send us your url ?

kingarti Purchased

Hello, I am Mark,

I purchased the theme folders but I miss some of the files that I see in the installation video

How to make your site looks like demo preview in 10 minutes

Without missing files achieve is inpossibile as a preview in the demo.

The files that are missing are:

home1slider.txt preview site menu site preview slider style

is the first time that this happens after so many themes purchased on ThemeForest

I hope you can immediately remedy the discomfort

I look forward

regards

hamedshahien

Hi mark, It’s strange, home1slider.txt is this the only file ? Could you please send me all files in private message

HI! Im Sonia.

I would like to know, how can I change the language to phrases like “View all” , “Home>>…”, “Type and hit enter”…. I need them on Spanish, but on the wp-config.php archive I cant see if its prepared for other languages.

Thank you!

hamedshahien

Hi Sonia, excuse me , I didn’t get your point ? could you give me more details ?

Default-user

Sorry! I dont know how to explain it better… Can you give me your email and I send you an image? you can write me to hola@lapecera.eu. Thank you!

hamedshahien

I sent you an email

Hi..

I´m having problems with blog page. I´ve created a page and assign “Blog page” template. Also i´ve configured the theme settings with the url for blog page but i can´t see any blog post or sidebar.

In the home i can see the newst post.

Wordpress 4.0 and bostan v3.4.

Thanks

Default-user

Ok, can you send me a print screen?. I have test web in differents browsers and still having the same problem.

Default-user

Ok i fix it, i remove the page ,clean database and created it again

hamedshahien
hamedshahien Author Team

Great. please if you still need any help just let me know .

hamedshahien Author Team

Hello everybody, I am Hamed Shahien. I hope you are fine and hope you are happy with our theme. I am responsible for support so please if you need to send me private message be sure to click on my name (( hamedshahien )) not (( im_ahmad )). you will find the form to send me . Thanks in advance.

Hi, I changed the background image but still display the wood pattern.

hamedshahien
hamedshahien Author Team

I visited your website now . I didn’t find wood pattern.

Hi, I can’t found info about google map in the documentation. How i can insert my map?

hamedshahien

Hi you can go to / Apperance / pagebuilder / googlemap block.

hamedshahien

about url in this block .go to your map you will find settings icon (gear icon) then / share and embed map / embed map (not share link) then copy the url in iframe src instead of your url which you wrote

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