58 comments found

Thank you for your work and help in the support!

Andrea

createit-pl

anytime! :)

Hi How to adjust Slider heigh. I need 220px.

multipager/index-fullscreenslider-3
createit-pl

Hi,

Could you please create a new support question at our dedicated support system: http://createit.support?

Thanks, createIT

Still loving this 5-star template. I’m receiving a ton of spam through the contact form. Do you have some best practices on how to reduce that (using the given components like phpmailer etc.)? Thanks.

createit-pl

Hi,

I think the best approach will be to use captcha. Please create a new issue at our support forum http://createit.support and we will add this feature:)

Thanks, createIT

vgi Purchased

Please could you confirm about compatibility issues with IE8? In the template description it mentions to be compatible with IE8 and we found a couple problems. Thanks, VGI

createit-pl

Hi vgi,

We will soon post a small update which should increase this compatibility. If you have any suggestions, you are more than welcome to post a new issue here: http://createit.support

Thanks, createIT

vgi Purchased

Would it be possible to add the logo as an image instead of text in the navbar?

We certainly can make the necessary fixes for that to happen, but it would save users lots of time if this option was already embedded in the template. Thanks, VGI

createit-pl

Hi,

Instead of text you can just place an img tag – it should work out of the box. If you are having trouble, please create a new support issue at http://createit.support

Thanks, createIT

ezeikel Purchased

Hey, great theme. I think I’m being really stupid but on the multipager, full video screen template. The “How we work section” I cant get to show up. I can see the That holds it all in the html but cant seem to get it to appear. Am i missing something?

Default-user
ezeikel Purchased

I can see the div*

createit-pl

Hi,

Could you please contact our support team at http://createit.support? They will gladly help you out.

Thanks, createIT

When I am clicking on the gallery image to expand the image; it is showing an error “This content failed to load.”

Please help me resolving this issue.

createit-pl

Hi,

If you are trying to view it locally, browser will block this response because of ajax request. Here you can find a solution for that.

If you are still having problems, please contact our dedicated support at http://createit.support.

Thanks, createIT

Are you offering consultancy services for customization? We bought template Regards

createit-pl

Hi,

Yes we do, please get in touch with us on premium@createit.pl

Hi I am not able to configure the contact page in Boston template. please help me do that.

And also the fonts in the template are completely getting pix elated after putting them on our server. Please look into that also.

createit-pl

Hi,

Could you please post this issue on our dedicated support forum at http://createit.support? Our support team will help you out.

Thanks, createIT

Default-user

i am not able to login through the forum..please send a resolution here for solving the above problems

createit-pl

Hi,

Unfortunately to resolve your issues we may require FTP access, your site URL etc. and therefore it’s almost impossible to handle support requests via comments.

If you are having problems registering, feel free to send an email to support@createit.pl and we will create an account for you.

Thanks and sorry for your trouble, createIT

We have purchased Boston – Corporate Parallax HTML Template. Is there any functionality for pop up image like light box or fancy box. e.g. http://fancybox.net/

We want to show some content in pop up on click on link. please help me for this.

createit-pl

Hi,

Please contact our support team at http://createit.support – they will be able to help you out.

Thanks, createIT

ap154 Purchased

Hi,

After downloading I am not able to execute the page with rev slider, which is the main page I want to use in my site. After looking into the images files I found that all the images are completly grey. How can I get the images again.

Regards Ashish Patel.

createit-pl

Hi Arish,

Regarding rev slider – no worries, just get in touch with our support team at http://createit.support . Guys there will be happy to assist you with setting it up.

Regarding images files – unfortunately this is the policy of ThemeForest, that the photos used on the demo page cannot be embeded in the download package. This information is written on the item description page on the bottom of the page. We hate that too :(

Cheers, createIT

Hey! This theme is retina-ready? Or will it be? When?

Thanks. Nic

createit-support

Hi! Unfortunately Boston is not retina ready template. Although we always use retina ready graphic elements (like icons and arrows).

Thanks, createIT

Hi, I like your template, but can only purchase if you’d be able to do two things for me.

1. Provide code to allow an image in the top right rather than text that resizes properly on mobile/responsive view?

2. In the area where the quote is on the parallax image, is it possible after purchase to provide me with a snippet of code to allow rotating quotes much like you see with the rotating twitter towards the bottom?

Please let me know, and I’ll purchase right away.

createit-support

Hi!

1. You should add image element instead of text into navbar-brand class.

2. Yes, this is possible. You can put in structure that we are using to twitter section any content you want.

If you will have any problems with our template, please contact our support forum at http://createit.support/

Thanks, createIT

Hi, when browser or mobile device is 480px the slogan or logo doesnt show competly because the mobile menu becames active.

I been playing with the inspector but I couldnt find out the right css settings.

In your demo you can see the problem if you resize the browser more than 480x.

What settings should I modify in CSS?

Thanks

createit-support
Hi! I can see that problem occurs between 480px and 660px. You can fix this in @media section. Please add to @media section in style.css, code like this:
@media (min-width: 480px) {
    #MainHeader .slogan .h2 {
font-size: 30px;
}
    #MainHeader .slogan .h3 {
font-size: 35px;
}
    #MainHeader .slogan .h1 {
font-size: 40px;
}
    #MainHeader .slogan {
margin-top:-90px;
}
    #MainHeader .slogan .    
And it should resolve the issue. Of course we will add fix for that in next update.

Thanks, createIT

elmer48 Purchased

Thanks, great theme here. This is in regards to the blog section. When commenting or reply on a post, and submitting…it doesn’t work or at least the new comment doesn’t appear. Please explain. Note: I am not testing this locally.

createit-support

Hello! I’m afraid that you wanted to buy another version of Boston (WP Theme). Because this is html template, without any content management system included. So there is no option to add or modify content without changing code. Functionality you mentioned can be achieved with Boston WordPress Theme or after integration html with CMS. Pure html is not able to work in that way.

Best regards, createIT

Hi

Where are all of the images they just show up as grey when I downloaded?

Thanks Paul

createit-support

Hi Paul! Due to ThemeForest policy, photos used on the demo page cannot be embeded in the download package. This information is written on the item description page on the bottom of the page.

Best Regards, createIT

Dear author. Can you please tell me who can I set up the background images to fill the wide but without distortion (index-fullscreenslider-3.html). I mean not stretching the images but using them aligned into the middle.

Best regards.

createit-support
Hi! Do you mean you want to disable effect, which enlarges images? If yes, you can disable it in html code: change:
<div class="fullscreen-flexslider-ken-burns description-middle">
<ul class="slides" data-scale="1.2" data-transform-duration="30s" data-animation="kb" data-translate="0px">
</ul>
</div>
to:
<div class="fullscreen-flexslider-ken-burns description-middle">
<ul class="slides" data-scale="1">
</ul>
</div>

If you have any additional questions, feel fre to contact our support team at http://support.createit.pl We will gladly help you there.

Thanks, createIT

xerracol

Hi thanks a lot for your quick answer, but thats not what I meant. I just post you a ticket and try to explain my self better. Best regards.

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