50 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Thank you for your work and help in the support!

Andrea

createit-pl

anytime! :)

  • Sold between 1 000 and 5 000 dollars
  • Exclusive Author
  • Referred between 1 and 9 users
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • India

Hi How to adjust Slider heigh. I need 220px.

multipager/index-fullscreenslider-3
createit-pl

Hi,

Could you please create a new support question at our dedicated support system: http://createit.support?

Thanks, createIT

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Still loving this 5-star template. I’m receiving a ton of spam through the contact form. Do you have some best practices on how to reduce that (using the given components like phpmailer etc.)? Thanks.

createit-pl

Hi,

I think the best approach will be to use captcha. Please create a new issue at our support forum http://createit.support and we will add this feature:)

Thanks, createIT

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
vgi Purchased

Please could you confirm about compatibility issues with IE8? In the template description it mentions to be compatible with IE8 and we found a couple problems. Thanks, VGI

createit-pl

Hi vgi,

We will soon post a small update which should increase this compatibility. If you have any suggestions, you are more than welcome to post a new issue here: http://createit.support

Thanks, createIT

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
vgi Purchased

Would it be possible to add the logo as an image instead of text in the navbar?

We certainly can make the necessary fixes for that to happen, but it would save users lots of time if this option was already embedded in the template. Thanks, VGI

createit-pl

Hi,

Instead of text you can just place an img tag – it should work out of the box. If you are having trouble, please create a new support issue at http://createit.support

Thanks, createIT

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • United Kingdom
ezeikel Purchased

Hey, great theme. I think I’m being really stupid but on the multipager, full video screen template. The “How we work section” I cant get to show up. I can see the That holds it all in the html but cant seem to get it to appear. Am i missing something?

Default-user
ezeikel Purchased

I can see the div*

createit-pl

Hi,

Could you please contact our support team at http://createit.support? They will gladly help you out.

Thanks, createIT

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years

When I am clicking on the gallery image to expand the image; it is showing an error “This content failed to load.”

Please help me resolving this issue.

createit-pl

Hi,

If you are trying to view it locally, browser will block this response because of ajax request. Here you can find a solution for that.

If you are still having problems, please contact our dedicated support at http://createit.support.

Thanks, createIT

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Are you offering consultancy services for customization? We bought template Regards

createit-pl

Hi,

Yes we do, please get in touch with us on premium@createit.pl

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years

Hi I am not able to configure the contact page in Boston template. please help me do that.

And also the fonts in the template are completely getting pix elated after putting them on our server. Please look into that also.

createit-pl

Hi,

Could you please post this issue on our dedicated support forum at http://createit.support? Our support team will help you out.

Thanks, createIT

Default-user

i am not able to login through the forum..please send a resolution here for solving the above problems

createit-pl

Hi,

Unfortunately to resolve your issues we may require FTP access, your site URL etc. and therefore it’s almost impossible to handle support requests via comments.

If you are having problems registering, feel free to send an email to support@createit.pl and we will create an account for you.

Thanks and sorry for your trouble, createIT

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

We have purchased Boston – Corporate Parallax HTML Template. Is there any functionality for pop up image like light box or fancy box. e.g. http://fancybox.net/

We want to show some content in pop up on click on link. please help me for this.

createit-pl

Hi,

Please contact our support team at http://createit.support – they will be able to help you out.

Thanks, createIT

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