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I did one-click Demo Import. When I see the my site, there is “ooops… 404”
and “LOOKS LIKE SOMETHING IS NOT RIGHT…”
Do you know what is problem?
Can you please contact our support team at http://createit.support/ with your site url and WordPress admin panel credentials, so we could check this. Our team will be more than happy to help you there.
Is this theme compatible with woocommerce??
Yes it is. We added Woocommerce support not long ago and it should work without issues with the latest version of the plugin.
I have purchased the theme but I am not able to set static page. it is always your latest post. please help. we need to deploy website.
Please set your homepage via Appearance > Theme Options > Pages (screenshot: here). It should resolve the issue.
Thanks I have one more problem
while installing oneclick demo I always get this error
An error occured. In 5 seconds, retrying file “full-slider13”. Overall progress: 8/85
Please help for this too.
Full-slider13 is one of a slider images, which apparently can’t be imported correctly. Please start a new topic about this at http://support.createit.pl Our support team will gladly help you there.
How to change preloader. ?
I want to place my own brand instead of existing preloader.
Preloader automatically will adjust its color to motive color currently selected for the website.
If you would like to create a custom preloader (for example with image) – you can try to use dedicated Preloader plugin, like this one (link).
Hi, we had a developer who made our website with this template some time ago. Now I would like to create a blank page template (page-blank.php), removing everything except the loop but the header and footer still shows no matter what. How do I solve this issue?
<?php get_template_part('templates/header'); ?>
<?php get_template_part('templates/footer'); ?>
<a href="#MainHeader" id="toTop"><i class="fa fa-chevron-up" /> Back to top</a>
<?php wp_footer(); ?>
<?php if (!is_page_template('page-blank.php'):?>
//add here the code which should be excluded from page blank
This way header and footer shouldn’t be loaded on page-blank template. Please notice, that all code changes should be saved in child theme – otherwise they might be lost after update.
In case you need help with this – please contact our support team at http://createit.support
Thanks, it works! Need a little more adjustments to the code but at least I know where to look.
Ok, great to hear that
For a change i thought of going with background-color:transparent; in navigation menu, i can change to every color but transparent is not coming. Can it be possible createIT.
It can be changed to something like this (screenshot: here) with the following CSS code:
background-color: rgba(0, 0, 0, 0.1);
(Searchbox can be disabled if needed via Appearance > Theme Options). I hope it will help
I bought the theme, installed it uploaded the demo import for the revolution slider one pager, and it looks nothing like the demo you have on your website. What do I do?
Could you create a ticket in our support forum here: createit.support
Our team will help you out
Never mind figured it out. But I must say I am a little disappointed you don’t have a page editor and are still using short codes to build pages. A little outdated .. Maybe in a future udpate?
Unfortunately this theme was released some time ago, before Visual Composer become a standard.
My links aren’t matching to my sections, did I do something wrong? http://hydrationrejuvenation1.independentprint.com/
It seems that not every section has a ID.
Also, links for onepager should start with /#
Please add a ticket to our support forum here: createit.support
This way we can keep track of your issues and it will be easier to help.
I did add my ticket to the support forum, and the links do start with /# ...
Our support team will help you out ASAP.
I figured it out myself, last question I promise, instead of icons in the icon boxes how to I replace with my own icon images? Thanks.
Instead of icons in the icon boxes how to I replace with my own icon images? Thanks.
I have a deadline, I asked this question a few hours ago.
if you wish to add something else, please use our support forum createit.support and our team will help you out there.
I want to have different logo for my home page and different on rest of the pages(need help). For that I am trying to add jQuery code in custom JS textarea but its not working. I tested with alert box too, do i have to enable it somewhere.
Wordpress adds the class page-home to body when in homepage. You can use that class to have another logo.
You can achieve that with custom CSS or custom JS.
Please make sure your JS code has no syntax errors.
If you need further assistance, please add a ticket to our support forum http://createit.support/
I’ve started a new support ticket, last week still no reply…
Sorry for the long waiting time – someone from our support team will get back to you asap.
How can i set different home page for Mobile and different home page for PC and laptop.
We don’t have any predefined option to change homepage for mobile version in theme settings. Though you can try some dedicated plugin for this, like WP mobile plugin.
is it possible to change the order of the FAQ?
For each FAQ item you can define order attribute (screenshot: here). Items will be displayed in ascending order.
Hello, I am using the ken burns slider, it has an effect where it zooms in on the photo. At the very end it “jerks” back to the normal zoom on the photo before transitioning to the next slide. Is it possible to have it transition without the zoom out, so it will look smoother? let me know… thanks!
Yes, it’s possible. We’ve just modified kenburns script for this, so it will be available in next theme update If you don’t want to wait for update – feel free to contact us via http://createit.support – our team can give you updated files with new option.
hi share buttons in blog post just links to social profiles, it dont share the blog content to the viewer profile.
Sorry for the misleading button label. You can check buttons functionality on project live preview. If you don’t like how social buttons work – feel free to contact our team at http://createit.support – guys will check what we can for you about that.
My only regret here so far…the theme has a lot of problems.
Have you tried to contact our team at http://createit.support/ about your issues? Guys will gladly help you to solve all issues that you have with our theme.
Can I change the picture of main image for a html5 video?
Yes, you can check our video options here: link and example how it will looks instead of main image, here: homepage with video.
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