64 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users

Hello, any answer on my questions?

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users

Hello, any answer on my questions?

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

The background image for #header-outer on IE9 is not displaying at all, even on your demo.

Can you please help me to get it to display.

Thanks Oscar Q.

GhostPool

Hi antidanis,

This issue has now been fixed on the demo and I will be releasing the fix with the download later today.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Bought between 50 and 99 items
  • Germany
  • Has been a member for 2-3 years

Hello

Great Theme, but i have a question?

Is it possible to get a fifth footer widget position in the too?

In Theme there are four footer positions but i need five widgets?

What can i do?

Give News please…

Regard from Germany

GhostPool

Hi there,

I’ll be happy to answer your questions over at the support forum where I offer all my support. The reason for this is that the comments section is not easily searchable by other users. Visit http://www.ghostpool.com/support where we’ll be happy to answer any questions you may have. Sorry for the inconvenience but we do point this out in the help file, item page and your theme options page.

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
breezn Purchased

I cannot find the codes for the styling page on the demo. I would like to make a table. what is the code for that?

http://ghostpool.com/wordpress/bounce/features/styling/

Any chance of adding the code for each section on that demo site? Thanks

GhostPool

Hi there,

I’ll be happy to answer your questions over at the support forum where I offer all my support. The reason for this is that the comments section is not easily searchable by other users. Visit http://www.ghostpool.com/support where we’ll be happy to answer any questions you may have. Sorry for the inconvenience but we do point this out in the help file, item page and your theme options page.

Default-user
breezn Purchased

All you need to do is just write the code, or update your website, can you do that? I have an issue pending alreayd in your support forum.

Thanks

GhostPool

I’ll happily give you the code on the support forum. Unfortunately if I start answering questions here, even the simple one’s, everyone else will want their questions answered here and then the support forum becomes obsolete.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi, is it possible to have a screenshot of the admin panel: Colors and fonts styling options.

Thanks

GhostPool

Hi there,

Here are some screen shots of the admin panel.

http://themeforest.net/theme_previews/1943988-bounce-responsive-business-wordpress-theme?index=1 http://themeforest.net/theme_previews/1943988-bounce-responsive-business-wordpress-theme?index=2

There are no built-in color and font styling options, but these can easily be changed via the CSS Settings panel.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

What a pity, Im surprised that an eye catching theme of that level doesn’t have fonts and color styling option within the admin panel.

Would definitely have bought if it had.

Thanks

GhostPool

Hi there,

It’s certainly something I’m considering on adding, my main reservation is it so simple to make your styling changes via CSS from the CSS Settings panel that comes with the theme there doesn’t seem much point.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi there, for some reason, the theme preview was working earlier but not any more. Do you know when it will be fixed? there are broken links on the ghostpool site.

Thanks.

GhostPool

Hi there,

This has now been fixed. Sorry about that.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Can the slider have text below it to match the image rather than being displayed inside with a caption?

This would be ideal. I am okay replacing this with another plugin if it helps.

Essentially I would like 4 slides each with text below their respective image.

GhostPool

Hi there,

The theme does not support this feature by default, so you would need to use another slider script/plugin or adjust the CSS to move the caption below the slider images on the slider that comes with the theme.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • New Zealand

Hi there,

Well done on this theme, it’s great to use and very customisable. Ive just updated the theme from the previous version and have found that all the content directly beneath the bottom of the header to have no spacing, ie., the h1 is nearly touching the bottom of the header. This was fine before updating, can you please let me know what i can do to remedy this?

Thanks, Andy

GhostPool

Sorry for the delay in getting back to you. I have had no internet access until now.

Hi there,

I’ll be happy to answer your questions over at the support forum where I offer all my support. The reason for this is that the comments section is not easily searchable by other users. Visit http://www.ghostpool.com/support where we’ll be happy to answer any questions you may have. Sorry for the inconvenience but we do point this out in the help file, item page and your theme options page.

  • Has been a member for 1-2 years

Can BuddyPress members upload their own images? I have a client that is switching from Ning and this theme seems like a really good one.

GhostPool

Hi there,

Yes this should be possible with a BuddyPress plugin such as http://www.kaltura.org/project/Rich_Media_BuddyPress_Component

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Very, very poor support. No answers to questions in the dedicated support forum. Hands off! :(

GhostPool

Hi there,

I’m sorry about that. I did try to make it clear on the support forum that I have had almost no internet access over the last two weeks due to moving home so support would be heavily reduced.

I’ve finally got my broadband connection activated and support will return to normal with questions being answered every day and throughout the day. :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

It seems your forum is down, what’s wrong

GhostPool

Hi there,

The forum software was recently upgraded so you may have to clear your browser cache in order to access. If you still have trouble visiting the forum please let me know.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Iam seeing issues on the hover state over the the Nav Menu Items using Chrome Version 22.0.1229.14 beta. My site is located at http://www.idiveglobal.com I believe it looks ok in Firefox. Can you tell me if there is a work around? Thanks,

Joel

GhostPool

Hi there,

Sorry for the delay in getting back to you. I’ve just got back from my holidays.

I’ll be happy to answer your questions over at the support forum where I offer all my support. The reason for this is that the comments section is not easily searchable by other users. Visit http://www.ghostpool.com/support where we’ll be happy to answer any questions you may have. Sorry for the inconvenience but we do point this out in the help file, item page and your theme options page.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
tvegas Purchased

Love the theme ….but I find it very difficult to work with…unless you are are css expert

Please refund I will need to find another solution

GhostPool

Hi there,

You will only need to have any CSS if you intend to change the appearance of the theme. Whilst many themes come with options to style the theme, you will nearly always have to make CSS changes. Many of my customers have done this and I don’t think any of them would claim to be CSS experts.

I can provide you with some basic styling help over at the support forum where my buyers ask me these kind of questions all the time.

In order to receive a refund you will need to contact Envato directly, as I have no control over this.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I am interested in buying this theme and spent quite a lot of time going through the demo front end to make sure it is what I want.

One thing that seems to be an issue is when the video starts to play on any of the homepages it still keeps on going through the slideshow and the animations doesn’t stop once you start to watch the video.

There also seems to be some issue with clicking on different selections for the slideshow. You can click on the circles or on the forward/backward icons but it doesn’t respond by going to the next/previous slide.

My Question: Is that something that is solved once I buy the theme or is it going to stay that “dysfunctional” for lack of better description. I don’t want to spend money buying the theme if that is not working properly.

Thanks

GhostPool

Hi there,

I cannot replicate any of these issues with the slider, nor has anyone else reported them. Which browser is this issue occurring in and please make sure you have JavaScript enabled in your browser.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I am really sorry should have thought about checking in IE as I am using Firefox. In IE it seems to work like you said. Love the theme and buying :)

GhostPool

Jus to say I cannot replicate this issue in Firefox for Mac or Windows either and nobody else has reported it.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello,

I have a question about menu space layout capacity. I have built a number of menus and it seems like when I do have more than a few, the layout in full screen messes up. Do you have an idea on how to fix it?

http://screencast.com/t/Z30inJf9w3yV

My website address: ceric.org

Thank you, Norman

GhostPool

Hi there,

I answer all support questions at http://ghostpool.ticksy.com. The reason for this is that the comments section is not easily searchable by other users.

Sorry for the inconvenience but we do point this out in the help file, item page and your theme options page.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello,

When I go to: http://ghostpool.ticksy.com

I see this: http://screencast.com/t/wgPghguG

Where do I go to post my question?

Also, I went through your help file (http://ghostpool.com/help/bounce/help.html#bp-homepage) and I did not find the section that refers to the problem I pointed out. Can you please be more specific?

Thanks,

GhostPool

Hi there,

Your screenshot definitely shows you going to the wrong place. Where did you click the link from? Clicking your very own link takes me to the right page here: http://ghostpool.ticksy.com/

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