293 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Kingdom

I have added a telephone number on contact us page but its not showing the telephone when the client send a e-mail. please help . Thank you

quitenicestuff

Hi ShyamDigital,

Could you open a support ticket with your website URL included so I can take a look: http://quitenicestuff.ticksy.com/

Kind regards

Default-user

When I click on the product. Its showing me Related Products. How to take that out. Its only showing me 2 products for Related Products. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi

We have purchase your website theme and are very satisfied so far so thanks. We are just having a few problems with trying to alter it. Can you tell us how we can remove the search products box underneath the logo at the top left hand corner of the page? Also, we decided to delete the header icons and would like to centralize our logo, is that possible to do?

Regards

Mark

quitenicestuff

Hi Mark,

Thanks for purchasing and good to hear you like the theme so far :)

Removing the search in the header and centering the logo would require a little bit of customization but isn’t too complicated. Open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/

Kind regards

Default-user

My download page doesn’t display a licence certificate that i can use to be able to submit a ticket.

quitenicestuff

On your Themeforest downloads page click on the down arrow (not the text) in the brown “Download” button, a little drop down will appear with a link to your license code.

Hope that helps!

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
dryurix Purchased

Hi I updated the theme and woocoommerce, all OK, only two items that I could not solve, please help me with them 1. – how I remove the option of comments on the product display 2 – how I can remove the dropdown list in the product page and do not want to display the title of the page

quitenicestuff

Hi dryurix,

1.) You mean reviews? If so go to “WooCommerce > Settings > Catalog” and untick “Enable ratings on reviews”

2.) Could you give more details which drop down you mean?

Please respond via the support site here: http://quitenicestuff.ticksy.com/

Kind regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Kingdom

When I click on the product. Its showing me Related Products. How to take that out. Its only showing me 2 products for Related Products. Thanks

quitenicestuff

Hi ShyamDigital,

Open “boutique_shop/functions.php” and add the following at the bottom of the file:


remove_action( 'woocommerce_after_single_product_summary', 'woocommerce_output_related_products', 20);

If you have any other questions please open a support ticket: http://quitenicestuff.ticksy.com/

Kind regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Kingdom

How to the put the image in the middle for the products page. Some images are in the middle but other image is not showing in the middle

quitenicestuff

Could you open a ticket on the support forum please: http://quitenicestuff.ticksy.com/

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
abangmija Purchased

How to make pretty permalink

I want to remove the “product category”

for example www.cottonheavenshop.com/product-category/Cincin

how to make it into www.cottonheavenshop.com/cincin

quitenicestuff

Hi abangmija,

Thanks for purchasing!

To change the product category base URL go to “Settings > Permalinks”.

If you have any other questions please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/

Kind regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Kingdom
uu001 Purchased

I need help to make the website look like a website for now it’s just like scrap. help would greatly be appreciated!

quitenicestuff

Hi uu001,

Thanks for purchasing!

Have you had a look at the documentation found in the “Documentation” folder?

I’d recommend importing the demo data, that will create a lot of the pages for you automatically.

If you’re still struggling with the setup after checking the documentation feel free to open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/

Kind regards

Default-user
uu001 Purchased

how do i create a dropdown menu and leftside bar? i have figured out how to configure the script except for this little bits.

quitenicestuff

Hi uu001,

Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/

Kind regards

Default-user
uu001 Purchased

Opened a ticket as private in your support forum pls get back to me asap.

Default-user
uu001 Purchased

I placed a ticket under an already existing question but am yet to receive a reply.

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
dryurix Purchased

I repeat GREAT SUPPORT THANXS

quitenicestuff

You’re welcome dryurix :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

how do i import the demo content? i really dont know anymore..

quitenicestuff

Hi Jaleesalohof,

I’ve written a guide for importing the demo data in the documentation (found in the “Documentation” folder inside the main download package).

See the “Getting Started” section.

If you have any other questions feel free to open a support ticket here: http://quitenicestuff.ticksy.com/

Kind regards

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United States

Im thinking of purchasing this theme its really cool! Can I get the slider to go across the top intsead of 3/4 of the page like it is now? Is this a setting in the theme? Thanks

quitenicestuff

Hi robertsachristan,

Yep sure, check out the “Homepage #2” layout in the item description: http://themeforest.net/item/boutique-shop-responsive-woocommerce-theme/3311375

Kind regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Kingdom
uu001 Purchased

Support is no longer working because i can’t login..

quitenicestuff

Hi uu001,

Support is up and running as usual: http://quitenicestuff.ticksy.com/

If you can’t login I’d recommend clicking “I forgot my password”.

Kind regards

Default-user
uu001 Purchased

Am not able to login to support using twitter/facebook or doing it manually pls give urgent attention to it because am being delayed by your support..

Thanks

Default-user
uu001 Purchased

I forget my password is not the case coz am using a social network login but still not working and have done it manually but still not working

Password retrieval not working as well

quitenicestuff

Hi uu001,

I just tested both the Facebook and Twitter login options and both are working fine.

Lots of other customers are able to sign up/login and post tickets so I think the problem must be on your side.

If you send me your email address to help@quitenicestuff.com I’ll sign up for you.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi

Fantastic theme btw

I’m just having one trouble – When having a ‘text’ widget in the sidebar, it doesn’t end up being the same font as it would be if you also had text under ‘theme options > ‘home settings’ > ‘homepage block’

HTML seems to be applicable in the ‘homepage block’ but not the ‘text’ widget? am I being blond?

Many thanks, Paul

quitenicestuff

Hi Paul,

It sounds like you just need to wrap your text in HTML p tags.

Below the textarea for the text widget you’ll see a checkbox “Automatically add paragraphs”, tick that and it should display properly.

If you have any other questions feel free to open a support ticket: http://quitenicestuff.ticksy.com/

Kind regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Kingdom
uu001 Purchased

I want an api for database access for the website developed in php or if it exists how can i get among the files, so that the android mobile app developer would only need to adapt it.

quitenicestuff

Please open a support ticket uu001: http://quitenicestuff.ticksy.com/

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Kingdom
uu001 Purchased

I placed a ticket for support after re-registeeing manually and am still waiting for reply

quitenicestuff

I’ve responded to your ticket uu001.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Really sorry, few more issues

I changed my main domain and two things didn’t change along with it

The top 3 icons delivery etc.. look like they’re still routed to the old domain which has turned them into broken links

I’m also getting this error when trying to upload a background image ‘Upload Error: Unable to create directory uploads/2013/06. Is its parent directory writable by the server?’

I’ve tried setting the permissions to writeable but had no luck, any suggestions would be great, thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi scrap the first issue above, I managed to sort that (really sorry) it was simpler than I was making it. I’m just still getting the error now

Thanks

quitenicestuff

Hi pperrygrove,

Good to hear you managed to solve the domain/transfer issue, in future when transferring WordPress make sure you follow this guide: http://codex.wordpress.org/Moving_WordPress

Regarding your upload folder not being writable error, you just need to make this folder writable. If you’re using FTP you can browse to “wp-content/uploads” and right click on the “uploads” folder and there will be an option similar to “File Permissions”, “Properties” or “CHMOD”. Select this and set it so the folder is readable and writable by the server.

If you have any other questions please open a support ticket: http://quitenicestuff.ticksy.com/

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
SheilaUM Purchased

Hello,

How can I change my lettertype of the menu and the slogan?

Kind regards,

SheilaUM

quitenicestuff

Hi SheilaUM,

Could you open a support ticket please: http://quitenicestuff.ticksy.com/

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

hi,

can i make the blog display like the blog post , that everything , images , video , display in one page not just headline and some text ?

thanks.

quitenicestuff

Hi ballisticone,

Sure you would just need to change the_excerpt(); to the_content(); in “boutique_shop/template-blog.php” on line 74.

If you have any other questions feel free to open a support ticket: http://quitenicestuff.ticksy.com/

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
lemenna Purchased

Hi, is possible to change the background color on the top and bottom? and is possible to change the font color?

quitenicestuff

Hi lemenna,

Yes with a bit of custom CSS this is possible, feel free to open a support ticket if you’d like some help: http://quitenicestuff.ticksy.com/

Kind regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Jackieb6 Purchased

Hi, how do I change the font color?

quitenicestuff

Hi Jackieb6,

Could you open a support ticket and include details of which font colour you want to change: http://quitenicestuff.ticksy.com/

Kind regards

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