36 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
thabiti Purchased

Hi Dan, 1) The anchor tags and the Heading wrapped in them are deleted. Only the “reading and selected a static front page and blog page, but the last two times that I posted a blog page, it changed that setting to make the blog the front page.

Thanks, Thabiti

SubatomicThemes

Hi thabiti,

Did you set up a custom “blog” page when you changed the homepage setting? I’m not sure why the anchor tags are deleting automatically. Ive tried it and it seems fine. Can you send me your login details and I could take a look?

Regards.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
Typa Purchased

Hello, Do you think to add “featured images” in a next update? in fact, i think it’s a shame not to have this option. Thanks, Thierry

SubatomicThemes

Hi Thierry,

Thanks for the suggestion, I will definately consider this for a future update.

Default-user
Typa Purchased

Ok, thanks ;-)

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years

Whenever I do “italics” it places an but when viewing it the italics is being ignored. Please let me know what in your theme is overriding this and how I can fix it.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
Typa Purchased

I see that since the first release, there is no update, do you know when you’ll make one? Thanks, Thierry

SubatomicThemes

Hi Thierry,

I’m currently revamping the entire framework at the moment so it could take a while, but will be worth it!

Regards,

Default-user
Typa Purchased

Yep, thanks for reply, then, i will wait ;-)

Best, Thierry

  • Bought between 100 and 499 items
  • Canada
  • Has been a member for 2-3 years

Hi, i will use the site in french. Is there a file that can translate the site or i have to change it directly into the code?

Great theme!

SubatomicThemes

Hi Tanaphone,

The theme is translation ready, thanks for your interest :)

Dan.

Tanaphone
Tanaphone Purchased

Hi, is there a bug on submenus? I have one and when i scroll the mouse over, it’s desapear.

Thanks

Tanaphone
Tanaphone Purchased

Need to specified that happens only with Ms Explorer 10

SubatomicThemes

Hi Tanaphone,

Does this happen only on IE10, or earlier versions aswell?

- Dan.

Tanaphone
Tanaphone Purchased

Hi Dan, i did not try with other version. Sorry. Do you want me to open a ticket? It seem i’m also having issue with WPML pluging.

SubatomicThemes

Hi Tanaphone,

I have not tested with that plugin yet. If you’d like to give me some log in details, I’d be happy to take a look. Contact me through my profile page.

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Portugal

Hello,

Congratulations on your theme. I would like to buy it, but first i need you to answer some questions: 1 – I check the demo, and when use it on a iPAD, the nivo slider is outbonds. Is there a problem there? Or , can we configure the size of the Nivo slider? 2 – Is it multilingual? I meen can be switchable in different languages? And if so where can we put the language switcher? >(on the Header? on the Menu?) It is important to know this thinks before buy it

Thanks a lot

SubatomicThemes

Hi,

1. The theme isn’t responsive so you may need to zoom out a little when viewing on mobile devices. 2. The theme is translation ready, but you will need to translate using software.

Thanks for your interest :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I like very much your theme, I bought him but when I go to the options ” Brand x ” nothing works is written: Option Updated Updated/Options reset / Error! Help me please I am French, excused my English

SubatomicThemes

Hi,

If you contact me through my profile page, I’d be happy to take a look.

Regards,

Dan.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
josemhg Purchased

The issue with the Skin Builder seems to be a common one but there is no mention of anything related to it on the documentation. Even when somebody have asked about it here the author solved the issue privately and did not post a fix to it. I did write to the author using his profile to try to fix this problems and no response in the last 12 hours or so.

SubatomicThemes

Hi josemhg,

As stated in the e-mail I sent you, have you tried clicking on “options reset”? That sometimes fixes the problem.

Thanks, Dan.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, i cannot see the skin images on my web site.

I set it on the dashboard but on the web site doesn´t appear

My site is www.massit.cl (it has a ip redirection to massit.cl/pronto)

Thanks!

SubatomicThemes

Hi Jano_Mentor,

This has happened twice before, and I have a fix for it. If you’d like to e-mail me your FTP Details, I can take a look for you.

Thanks.

Default-user

Ok, I sent you my ftp details yet

thanks!

SubatomicThemes

Thanks, I just sent you an email :)

Default-user

Perfect!! Thank you very much!

Just one more cuestion, i has an slider with 2 images but on the home i see one image. I´m going to mail you my wordpress details if you may fix that problem please! Thanks a lot again!

SubatomicThemes

Hi, I got your email, glad you got it sorted :)

Default-user

Thanks, i´m waiting for u

:)

Default-user

Hi, did you fix my problem with the sliders?

Thanks

SubatomicThemes

Hi,

Your site appears to be down…

Default-user

mmmm, it is online…

http://massit.cl
SubatomicThemes

Hi,

I’ve logged in and tested the site. It appears the slider shows but the controls don’t. The testimonial slider is not there, did you remove it from the PHP file? If so, re-insert the code and try again to see if it works.

Default-user

I put back the original file (page_home_ellipse.php), but still the same bug :(

see… http://massit.cl

SubatomicThemes

Did you change anything else within the code? If so, it may have had an effect. Try a new install of WordPress and re-upload the theme.

Default-user

Done!, now the sliders are working perfectly, but the background textures don´t see it again

The same problem that you had repaired

Thanks!

SubatomicThemes

Hi Jano_Mentor,

I’ll log on soon and take another look.

Thanks

SubatomicThemes

Hi again :)

I have now fixed the problem and everything seems to be working fine. I also removed the testimonial slider as I assumed you wanted me to.

If there’s any more problems, let me know.

Regards,

Dan.

Default-user

Awesome!

This is the better support i have had on Themeforest. Thanks very much!

SubatomicThemes

Thanks :)

Enjoy the theme :)

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 2-3 years

Hi Awesome theme congrats!

Can you please tell me how can I add content on the homepage under the featured area?

SubatomicThemes

Hi ChrisUni,

You can add content simply by going onto the WordPress dashboard, adding a page and using the one of the homepage templates then adding content to it normally just as you would a blog post. More is explained in the documantation.

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
Typa Purchased

Do you think to make a update a day? Regards.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

Option Panel in lagging badly under the new wordpress version…

SubatomicThemes

Hi,

A quick fix for this, is to comment out all the code in the file “functions.filters.php” which is found under “admin/functions”. This seems to speed things up a bit.

Default-user

no such file exists. I have screen shot…

Default-user

I discovered this must be a Safari issue. Working fine in Google Chrome

SubatomicThemes

Just realized that file I mentioned is only in later versions of SMOF. I’ll test this on Safari later and see if I can come up with a solution.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

Screen shot:

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Romania

Hello,

I need XML file for this theme. Can you send me ?

regards

SubatomicThemes

Yes,

Please send me an email via my prfolie page

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
wimmo Purchased

Hello,

Great theme, one small problem with it. The shortcode generator is not visible in WP 3.9.1.

Any suggestions on this are very welcome!

Thanks in advance

SubatomicThemes

Hi wimmo,

This is a problem with the newly updated TinyMCE editor in WordPress 3.9.1. I’m currently working on an update.

The shortcodes should still work fine. You just have to manually type them out for now :)

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi Dan, Firstly great theme. The round slider fits in perfectly with our brand. Question … I know the them is not fully responsive (an awesome update if you could though) but is there a way to ensure that the site always opens to the full viewing width of the browser it opens in on mobile devices. It always seems to be just too wide and you have to zoom in slightly to see all the content on the right?! Thanks in advance, Sebastian ;)

fishNETad

Hi. I just noticed that your preview site works to fit the width. Not sure why mine is not? Any chance you can have a look?

SubatomicThemes

Hi Sebasitan,

If you open the file named “header.php” in a text teditor, you can remove line 21:
<meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1">
It shouldn’t be there anyway to be honest. I’m not able to test this right now, let me know if that solves your issue.

Its full width in my preview probably because its within an iframe.

Cheers :) Dan.

fishNETad

Awesome! Thanks Dan ... worked like a charm!

fishNETad

Dan, one more request …. With the Shortcode Generator not working in the updated WP version. Is there somewhere to find a list of all the available shortcodes?

Thanks Sebastian

fishNETad

or even if I could get the demo site to import as reference?

SubatomicThemes

Hi Sebastian,

If you email me via my profile page, I’d be happy to provide you with the XML file to import the demo site.

Thanks, Dan.

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