359 comments found

HI, I purchased the theme but I have a question: how can I create a label menu, without a link page ? It seems you can’t remove the LINK from the page you add. Thank you. 

muffingroup

Hi,

for that you must use “Links” section in Appearance > Menus section. Just look at http://snag.gy/QrbWn.jpg

Thanks for choosing Brandon! :)

Default-user

Oh, thank you! :-)

muffingroup

You’re welcome!

Hi, I have a new problem with the revolutionary slider. It can’t create a basic parallax horizontal. The slides only fade in and out. Additional plugins required?

muffingroup

But this is not revolution slider. This is our Muffin Slider.

Default-user

OK, now I understand the problem…You used the muffin slider! in fact, with the muffin slider is all right, with the revolutionary doesn’t work. Thank you.

muffingroup

Yes, with Muffin Slider is ok because this effect does not exist in Revolution Slider :)

quickwin Purchased

I get an error each item I add a new item in the menu. “Warning: Invalid argument supplied for foreach() in */wp-content/themes/brandon/functions/meta-page.php on line 174” . Only after saving the menu this message disappears.

(I tried to open an account in the support forum, but for some reason, upon entering my Themeforest username in forum subscription form, it says this name is already used..huh?)

muffingroup

Hi,

please install fresh version of wordpress 4.0 and latest theme version first. Hope this will help you.

P.S. If infromation on forum says that username is already in use, it means you already created account on forum.

Thanks for understanding!

Hi

The menu link colour on my website is white, which causes the text to be hidden on the mobile version. Is there CSS that could change the menu link colour on the mobile version?

Thanks very much

Henrik

http://www.xsreserve.com
muffingroup

Hi,

to change menu link color on mobile version, please use below custom css:

@media only screen and (max-width: 479px) { #Header #menu ul li a { color: #000 !important; } }

Thanks for choosing Brandon! :)

Hi guys. Testing my site (www.gamingschool.it) with Pingdom I noticed lot of errors concerning the raleway webfont in the Rev. slider (updated to the latest version). Could you take a look pls and tell me what’s wrong? Thank you guys, you’re the best!

muffingroup

Hi,

can you explain what errors you noticed exactly? We have never tested this tool so don`t know how it works exactly. Thaht`s why we need more informations for you to understand your problem.

Just installed this theme. getting following issues every time I update any page.

You don’t have permission to access /wordpress on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

Please help!

muffingroup

Hi,

in this case you should contact with hosting`s provider because problem is not related with theme. Just switch to default wordpress theme and you will see that the same problem persist.

Thanks for choosing Brandon!

Hi team, i have used a vimeo video on my revolution slider. How do i get it to auto play? Thanks!

muffingroup

Hi,

please take a look at http://themepunch.com/codecanyon/revolution_wp/documentation/#!/video_layers where it has been described.

Thanks for choosing Brandon!

taholu Purchased

Hi! I looking for a way to reproduce the “portefolio slider” which is on the home page but with the Posts and not the portefolio cat. Thank !!

muffingroup

Hi,

unfortunately this is portfolio slider and does not work with posts at all. For posts we have different slider which is visible on demo as well, under “News from company blog”.

Thanks for choosing Brandon! :)

wchang Purchased

I would like to add large text on the top of my website between our logo and “have any questions”. The large text will be displayed on the white empty space. www.momobooth.com

How can we get this done?

I would also like the phone number to always display on the top right and remove the email icon / link. Please advise

muffingroup

Hi,

we don`t have any option to display text in header next to the logo and for that you must modify includes/header-top-area.php file but we do not recommend to do it because you won`t be able to make any theme updates in the future.

But if you want to always display phone number in header, please take a look at http://forum.muffingroup.com/brandon/discussion/272/how-to-make-phone-in-header-fixed-width-without-expand-option/p1 where everything was described.

Thanks for choosing Brandon! :)

Default-user
wchang Purchased

How do I remove the email from the top right of the theme completely? I only want to have the phone number displayed only

muffingroup

To do that, please remove email address for this section from admin options panel and email will disappear.

jamesmcd Purchased

I can’t seem to find the demo xml file? Maybe I’m blind tonight…

muffingroup

Hi,

you can download this file any time you want from http://themes.muffingroup.com/xmls/

Thanks for choosing Brandon! :)

wchang Purchased

www.momobooth.com

How would we do the following:

-Align the video on the home page to right -Have text and a call to action button on the left -The call to action would link the visitor to our contact page.

muffingroup

Hi,

to do that, you need to play with muffin builder. For example on the left side you can use “Column” item with button shortcode inside, but on right video.

Thanks for choosing Brandon! :)

I am taking over managing a site that is having a problem in IE 10 & 11.

This is what it looks like:

http://infratechonline.com/wp-content/uploads/2014/10/Infratech.png

It should look like:

http://infratechonline.com/wp-content/uploads/2014/10/image003.png

It seems the header is having issues.

I’ve opened an account with www.browserstack.com and can’t replicate the issues.

Any advice would be appreciated.

muffingroup

We must apologize but we can`t help you because as you can see there is no “Purchased” label next to your question, what means you never purchased this theme. Support is only for customers.

Thanks for understanding!

Default-user

As I stated before, I am just taking over this account. I was not around when the theme was purchased. Is there somewhere in the theme itself where I can find the purchase code?

muffingroup

In this case you should contact with envato staff because we can`t help. All you can do is create account on support forum (purchase code and TF username from which theme was purchased are necessary to create account). On support forum we also explained where from you can get purchase code.

Hello, I need some help. I am trying to remove the background color from the subheader. In custom.css I put thefollowing: #Subheader { background-color: none !important; }

But its still showing gray. I went into the theme options and tried to delete the color and it keeps coming back. how can I override the color?

Default-user

I was able to remove it by using #Subheader { background: none !important; }

muffingroup

Hey,

as we see above, you have used right css :) We’re glad you did it yourself.

Thanks for choosing Brandon!

taholu Purchased

Hi ! Any questions relative to WPML : when changing the language by clicking on “languages” in the top-header ; are routinely returned to the Home page. What can I change to stay on the same page?

Default-user
taholu Purchased

Yes I did that :) Simply, in the language menu I created , it should be noted absolute url – I tried it with just ”?/lang=en” but there is still a redirect through the home page as I love that translation charges to the active page.

Default-user
taholu Purchased
OK I found! I replaced it : <?php if( has_nav_menu( 'lang-menu' ) ): ?> <div class="language"> <a href="#"><span class="ico" /><?php echo mfn_get_menu_name( 'lang-menu' ); ?></a> <div class="language_select"> <span class="arrow" /> <?php mfn_wp_lang_menu(); ?> </div> </div> <?php endif; ?> for it : ...<span class="arrow" /> <?php do_action('icl_language_selector'); ?>....
muffingroup

Ok then :) Thanks for the explanation. We’re glad you did it yourself.

I’m having a problem with the visual editor. Yesterday it was working fine. I could add content to it and I was able to scroll down. Now the editor only allows me to paste content inside. I can no longer scroll down to edit the content. If I somehow manage to get to the bottom by highlighting the text inside, the minute i click my mouse at the point I need to edit it takes me back at the beginning of the content. What can I do to fix this?

Default-user

To edit content in the Visual Editor I have to copy it to the main wordpress editor, change it then copy it back to the Visual Editor. Even if I use my arrow keys to scroll down the text it quickly jumps right back to the beginning of text. It’s very fustrating

muffingroup

Hi,

please take a look at http://forum.muffingroup.com/betheme/discussion/1007/fixed-visual-editor-text-area-not-scrolling where this feature for wordpress 4.0 been described. Hope this will help you a lot.

Thanks for choosing Brandon! :)

P.S. You don`t need to have account on this forum because first topic visible for everyone explain it.

Hi, I have bought your theme, but during installation there were some errors with languages – but the theme has beed installed. And there are also problems with Brandon Theme Options, non of the radio buttons appear – I can see them when page in downloaded but when it’s finished they are all invisible.

Can you help me solving it?

Cheers

muffingroup

Hi,

you have imported whole demo content but probably you don`t use some plugins included into theme and that`s why you had those informations. And this is not error, but information so nothing wrong happened.

About buttons, please check in other browser because the problem must be related with your current browser. Of course you can send us access to your wp dashboard on pm but we are pretty sure buttons will work properly.

Thanks for choosing Brandon! :)

Hey Support,

We are having a bit of a bug with your theme that we purchased. If you take a look at the site http://ocdsinc.com/ats/ when you move between the pages there is a white screen before it fully loads but when we check your demo it doesn’t do the white flash

We have already tried disabling all the plugins with no effect and switched to the 2014 theme and it doesn’t do the white flash before the page loads

any help would be appreciated.

Thanks

muffingroup

Hey,

we have checked your website and we don`t see any flash as you described above. But we found some different things then we have on our demo. At first you have some html errors in the code (you should fix them all) and also you got lot`s of custom css so you should remove it and then check website. Hope one of steps above will help because we have no idea what else could be the problem as we don`t see any other errors.

Thanks for choosing Brandon! :)

Default-user

Hey Muffingroup,

it happens on all the pages wether the HTML is broken or not, I removed the CSS changed that I made and deactivated the plugin again but still having the same issue.

I made a video to show you what is happening in comparison to your demo and our site https://www.youtube.com/watch?v=JQitEly5gCU
muffingroup

Ok we see what you mean now. We checked your website once again and to be honest we have no idea what may be the problem. If you deactivated plugins, cleared cache (because you use W3 Total Cache plugin), removed custom css and nothing won`t help, then we really have no other ideas. What we can recommend is remove theme & wordpress completely and install once again on fresh database. We have checked also javascript console and is clean what means there is no errors inside theme.

it is possible to have instagram instead of linkedin in the social media icons section within the theme options. i am running 1.3.2

muffingroup

Hey,

unfortunately we are not able to help because as we see you have never purchased this theme. There is no “Purchased” label next to your nickname as you can see. Please remember that support is only for customers.

Thanks for understanding!

hi I see in the menu bar of the + header. If I add more options to the menu without the + and do the smaller screen, the menu will double, without being responsive. The menu will not fit the screen and put it under the house the rest of the menu. How I can do this. Thanks. Regards

muffingroup

Hi,

please send us url to your website where this happen and we`ll have a look on it because this problem is not related with theme. As you can see on demo everything works fine what means it must be something on your side.

Thanks for choosing Brandon! :)

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