796 comments found

Has anyone else had bit problems installing the theme. I can only upload 4 pages and no plugins.

Have contacted support but am waiting to get help.

Desperate to use it or else buy another

MVPThemes

Hi susannefoale,

I have responded to your ticket and mentioned that you have not followed the instructions for setting up your homepage. If you have any other questions, feel free to re-open the ticket and I will be happy to help.

Hello, I like your site and brought the theme. My question is how do I change my logo to the same size as “Braxton? and how do I get rid of the Braxton logo down on the bottom of the blog. www.studiobox1.com is the site. Thanks

MVPThemes

Hi carthy123,

Thanks for the purchase!

Please make sure you have read through the documentation (located in the /documentation folder of the original zip file you downloaded from Themeforest), which will guide you through the setup process and explain the features of the theme. If you have any specific questions after reading through the documentation, feel free to submit a ticket at the Support Center and I’ll be happy to help.

Are you compatible with WP Touch?

MVPThemes

Hi alexandersirris,

I have not officially tested this theme with WP Touch, but the theme is already repsonsive and has its own mobile functionality built into the theme.

theDaveB Purchased

Can you list what has changed in the update please ?

Dave

MVPThemes

Hi theDaveB,

If you go to the Item Details tab of the main theme page and scroll down, you will see an Updates section with a list of changes.

Is this theme compatible with BB Press Forum? Thank you.

MVPThemes

Hi larissaparks,

Yes, this theme is compatible with BBPress.

Hi! I’m trying to upload Braxton v2.5 but whenever I log into my CPanel to upload it (I already have Braxton in place), it won’t upload the unzipped file. It just opens folder after folder until eventually I can only upload 1 note pad thing at a time. Sorry if I’m dumb but I am new at this. I installed Braxton fine but the upgrade installation doesn’t seem to work. Any clever person care to help me pls? TY.

MVPThemes

Hi BoringCapeTownChick,

Please follow the instructions in the documentation for information on how to update your theme. If you have any questions after reading the documentation, feel free to submit a ticket at the Support Center and I’ll be happy to help.

thk1976 Purchased

Hello

How can i change the fonts on the woocommerce shop part of the theme

Thanks

MVPThemes

Hi thk1976,

Please submit a ticket at the Support Center and I’ll look into this for you.

thk1976 Purchased

How can i change the number of woocommerce products displaying on each page?

MVPThemes

Hi thk1976,

This is more of a Woocommerce question, but here is some information about how to do that: http://docs.woothemes.com/document/change-number-of-products-displayed-per-page/

Hi, are you able to tell me how to exclude a category from the home page? I am battling to get it to not show.

MVPThemes

Hi darkoarnautovic,

Unfortunately that is not a feature of the theme and while I do offer to perform small custom changes, this would require more than just a short fix. So it is something you would have to modify on your own or get a third party to help you with since I am unable to provide this level of customization to all of my customers. Sorry for any inconvenience.

Default-user

Ah ok. Thank you very much for the reply. I will try and see what I can do.

Please Please Add RTL :( RTL = More Sell!!!

MVPThemes

Hi SirBlocker,

Thanks for the suggestion. I will add it to the list of potential updates, but I can’t promise that it will be included.

Default-user

Tanx i love this theme :(

map85 Purchased

how do we upgrade the theme?

MVPThemes

Hi map85,

You can download the latest version of the theme via your Themeforest profile page in the Downloads section. Please make sure you select the “All files & documentation” option when downloading your files and then follow the instructions in the documentation for updating your theme.

palomalbh Purchased

Hello,

I added a new language to my blog with Polylang. The problem is the homepage slider and featured posts do not show up in the new language. Only in the default one. How can I fix this?

MVPThemes

Hi palomalbh,

Please submit a ticket at the Support Center and I’ll look into this for you.

Default-user
palomalbh Purchased

OK, I just did. First time I do this so I’m not sure what I should do next. This is the reference no. if you need it: #12065

Thanks!

MVPThemes

Hi palomalbh,

Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!

Hi,

very nice looking theme with nice features. I’m having a site with lots of reviews of products (with support for Google Rich snippets etc.) which I consider this theme for, and wonder if you plan similar support in this theme or can recommend a separate review plugin that works well with Braxton?

Cheers, Christian

MVPThemes

Hi Christian,

There are no plans to add a review system to this theme, and unfortunately I have not tested any review plugins with the theme so I wouldn’t be able to recommend any at the moment.

how can i change the background color of the footer area?

MVPThemes

Hi runthenightltd,

Please submit a ticket at the Support Center and I’ll be happy to help you with this. Thanks!

how do I add additional ad block to the article sidebar? there’s an option for that at home page, but no for the article

MVPThemes

Hi se900se,

It is not showing that you have purchased the theme. Please login with the username you purchased the theme with and post a comment here so I can confirm your purchase. Thanks!

Hello,

is your theme compatible with visual composer? Or use it Page Builder that is easy for someone who is beginner in wordpress?

Thank you

MVPThemes

Hi freelancemarketer,

The theme has not been tested with Visual Composer, so I can’t guarantee that it is 100% compatible, although I am not aware of any conflicts with the plugin.

The theme is designed so that you don’t need any coding knowledge to set up the theme like the demo. The documentation also links to several Wordpress tutorials that should allow even beginner Wordpress users to set up the theme. I am also available via my Support Center if you have any questions after reading the documentation.

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