840 comments found

mijjan Purchased

Hi.. MVPThemes.. why my articles post hide 3 latest post appear in homepage?? can you guide me to setup..?? before this its ok.. but today i see my 3 latest post hiden in homepage.. and i dont know how to stup this problem.. :’(

MVPThemes

Hi mijjan,

Please make sure you have read through the documentation (located in the /documentation folder of the original zip file you downloaded from Themeforest), which will guide you through the setup process and explain the features of the theme. If you have any specific questions after reading through the documentation, feel free to submit a ticket at the Support Center and I’ll be happy to help.

thk1976 Purchased

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thk1976 Purchased

How can i change the font size inside the posts?

MVPThemes

Hi thk1976,

You can utilize the built-in developer tools in your browser to find the CSS of any element so you can then either edit it in the style.css file or add a copy of the CSS to the Custom CSS section of the Theme Options. For example, in Chrome if you right-click on any item in the site and click “Inspect element”, you can then see the HTML and CSS of that element.

dumbmage Purchased

Hi,

Updated to the latest version and now my logo isn’t showing up on my mobile.

Also, I was wondering if you could help with changing the padding for the iPhone 6 and 6+. The mobile view for the new iPhones looks a bit squishy and I wanted it to take up more white space. Could this be done?

Thanks.

MVPThemes

Hi dumbmage,

Please submit a ticket at the Support Center and I’ll look into this for you.

Hello, fantastic theme thank you. Just one query… I know how to change the number of posts displayed on the homepage / latest news page through the theme options but can I change the number of posts displayed to 15 or 20 on the category pages? I don’t use infinite scroll as prefer the pagination. Hope you can help. Thanks.

My website is http://robcherrytennis.com/

MVPThemes

Hi eagleeyes,

Please submit a ticket at the Support Center and I’ll be happy to help you with this. Thanks!

When I use the full-width page template, the featured image doesn’t extend all the way across. It only comes out to about 700 pixels. How do I get the image to show up full-width like the content area.

MVPThemes

Hi CosmicGirl1,

Please submit a ticket at the Support Center and I’ll look into this for you.

Out of the box, are there any patches or updates needed for this theme in light of the recent security vulnerability that hit the WP community?

https://blog.sucuri.net/2015/04/security-advisory-xss-vulnerability-affecting-multiple-wordpress-plugins.html
MVPThemes

Hi chipperson,

This theme is not affected by the recent Wordpress vulnerability.

Default-user

awesome—thanks!

Hello, I’ve translated the files renamed to to braxton-cs_CZ.mo and braxton-cs_CZ.po edited wp-config.php to define the language (‘WPLANG’, ‘cs_CZ’); but the translation still doesn’t work. What else should I do?

MVPThemes

Hi pragerkar,

Please refer to the “Translation files” section of the documentation. You will need to rename the files cs_CZ.po and cs_CZ.mo (not braxton-cs_CZ.po and braxton-cs_CZ.mo). If you have any issues after doing that, please submit a ticket at the Support Center and I’ll look into it for you.

I tried updating to version 2.7, but it said “theme install failed”.

MVPThemes

Hi CosmicGirl1,

If you upload the zip file, please make sure to delete the theme first, which is likely what the issue was.

Default-user

O.K. That was weird…they just showed up after 4 refreshes. Huh? oh well.

MVPThemes

Hi CosmicGirl1,

If you have any issues, please submit a ticket at the Support Center and I’ll be happy to help.

1. Logo not showing on mobile version (bug).

2. How can I exclude specific category from showing on home page (I dont want to show posts from specific category on home page, just one category I need to exclude) – question

I have submitted a ticket.

Default-user

ok, thanks. I have fixed logo problem, thanks to your suggestion provided via support ticket. For everyone who missed this part, its very easy:

Go to Settings > Menufication and make change the following settings to set up the plugin like the demo:

Select your main menu from the Menu dropdown box.
If you would like a logo in your menu header, in the Custom logo for the header box, click Upload image and you can either upload an image (under the Upload files tab) or select an existing image from your media gallery, and then click Select.

Please let me know how I can fix my problem 2.), its more feature requests (I dont mind to mess with code to make such workaround). Thank you very much for great support.

MVPThemes

Hi sdbitbihac,

If you have any other questions/issues, feel free to re-open your old ticket or open a new one.

Default-user

ok, I already did. ticket no 12696

Hi

Thank you for the upgrading of the site that allows one to post full-width blog posts – this is really awesome!

Just one thing – when I load a featured image on a DEFAULT blog post, it comes out perfectly on the homepage AND on the actual blog post.

But when I change the post to FULL-WIDTH, it also comes out perfectly on the homepage but a huge chunk of the featured image is cut out on the actual blog post – you can see an example here: http://www.ruthclusivity.com/country-getaways-part-2-of-3-exploring-franschhoek/

Please will you urgently assist as I have another post lined up to go live soon.

Thanks Ruth

MVPThemes

Hi Ruth_Hartman,

Please submit a ticket at the Support Center and I’ll look into this for you.

Default-user

Thank you, I have done so now.

good day! I have the following issues when scrolling pages in the sidebar the last widget runs into footer make a screenshot http://prntscr.com/769scn this problem occurs on all pages. An example of such a page http://usingpeople.net/nemetskie-veshhi-kotorie-mi-ispolzuem/

MVPThemes

Hi ilyagaiduk,

Please submit a ticket at the Support Center and I’ll look into this for you.

Hi MVPThemes,

If I upload my logo, it’s no longer sharp. I use PNG. I tried using SVG but that doesn’t help because I don’t see anything when I upload that kind of file. But that is only on my blog. Also, when I upload a logo, it makes the size 2 sizes bigger. I really want a sharp and good sized logo. What size can I use the best for the option: Wide below leaderboard.

To see my logo how it is on this moment: www.treandy.nl

I really hope you can help me! I have this problem for 7 months now!

Thanks!

MVPThemes

Hi Daniqueadriaanse,

Please disable all of your plugins to make sure they are not causing this issue. If the issue goes away, then you can enable them one by one to find out which one is causing the issue. If you still have issues after you have disabled all of your plugins, feel free to submit a ticket at the Support Center and I’ll be happy to help.

Hi MVPThemes,

If I upload my logo, it’s no longer sharp. I use PNG. I tried using SVG but that doesn’t help because I don’t see anything when I upload that kind of file. But that is only on my blog. Also, when I upload a logo, it makes the size 2 sizes bigger. I really want a sharp and good sized logo. What size can I use the best for the option: Wide below leaderboard.

To see my logo how it is on this moment: www.treandy.nl

I really hope you can help me! I have this problem for 7 months now!

Thanks!

MVPThemes

Hi Daniqueadriaanse,

Please disable all of your plugins to make sure they are not causing this issue. If the issue goes away, then you can enable them one by one to find out which one is causing the issue. If you still have issues after you have disabled all of your plugins, feel free to submit a ticket at the Support Center and I’ll be happy to help.

We are using the below theme. http://themeforest.net/item/braxton-premium-wordpress-magazine-theme/5874984 Our query: We need to add stumbleupone sharing button same as the already added (facebook, G Plus, tweeter and Pintrest)
MVPThemes

Hi 21centuryweb,

Unfortunately that is not a feature of the theme and while I do offer to perform small custom changes, this would require more than just a short fix. So it is something you would have to modify on your own or get a third party to help you with since I am unable to provide this level of customization to all of my customers. Sorry for any inconvenience.

Hello, can I use the theme with Visual Composer?

MVPThemes

Hi holayasmany,

The theme has not been officially tested with Visual Composer, so I can;t guarantee that it will be 100% compatible. However, I can assure you that you do not need to use the plugin to use the theme as shown in the demo.

Default-user

I’m using the theme as it is, but we are looking for different layout.

Hello! I have set up my blog and it looks great! However I can not get my home page slider to work.. I’ve read directions, I’ve uninstalled, reinstalled,messed with the options.. I’ve tried everything but nothing is working.. The slider was the main reason I purchased this theme.. Please help!

MarnitaJoy.com

MVPThemes

Hi marnitajoy,

Please submit a ticket at the Support Center and I’ll look into this for you.

Default-user

Awesome, doing it now

**DO NOT BUY

*VERY POOR CUSTOMER SERVICE*

*ASKED A FEW SIMPLE AFTER SALES QUESTIONS ABOUT THEME FEATURES AND RECEIVED AN EXTREMELY UNINTERESTED RESPONSE !!!

Default-user

VERY LIMITED THEME AND EVEN MORE LIMITED STAFF !!!

MVPThemes

Hi mandyxlou1,

I am not sure what your issue/question was, but if it was a request for a customization, there isn’t much I can do since as I mentioned, I am not able to provide customization help for each of my customers.

If the issue was related to an issue with the theme or an issue you were having with the setup, you are free at any time to re-open the ticket if what I suggested did not work for you.

I am sorry to hear that you are less than pleased with the theme, but if you are genuinely having an issue with the theme, I would suggest that you re-open your ticket and I will certainly take a look ASAP.

chretiens Purchased

I bought this theme recently and I submitted support ticket on the Braxton theme support page 2 days ago and now the mvptheme page is closed. What’s going on? Are they definetely close?

MVPThemes

Hi chretiens,

Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!

If the ticketing site was down, it was only temporary as it is back up now.

Today is a national holiday in the US, so I can’t guarantee that I will be able to answer your ticket today, but I will certainly try.

Default-user
chretiens Purchased

Thanks, I was scare that you were closed for business and I really love this theme. I’m happy I don’t have to get a new one.

MVPThemes

Hi chretiens,

The Support Center is down as a result of a mixup with my hosting company, but it is now being resolved, so it should be back up here pretty soon. I apologize for the inconvenience and appreciate your patience.

clapway Purchased

Hi, guys. Is there a way to add time in addition to the date under the posts? When posts are published (“Latest posts” section) I can only see the date, but not the time… Is there a way to add it?

MVPThemes

Hi clapway,

Unfortunately that is not a feature of the theme and while I do offer to perform small custom changes, this would require more than just a short fix. So it is something you would have to modify on your own or get a third party to help you with since I am unable to provide this level of customization to all of my customers. Sorry for any inconvenience.

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