755 comments found

Since I don’t use comments, how do I get rid of the “0 comments” line on Braxton Theme posts? Thanks ;-)

MVPThemes

Hi humanovation,

Please submit a ticket at the Support Center and I’ll be happy to help you with this. Thanks!

mywazzup Purchased

hi i just want know, right now, i use thesis for my site considering to find new themes. But i want to know, hopefully you can answer

1) is it your themes have function to put image gallery like this, http://goo.gl/K9QbrE and this one http://goo.gl/U9wtsZ which is can help me to increase pageview

2) Is your themes need to use another plugin like yoast to optimize seo? Or your themes fully optimize for SEO which didn’t need to use othr plugin?

3) Right now, i can easily put my ads at everywhere without use plugin. For your themes, how can i put ads at themes?

MVPThemes

Hi mywazzup,

Feel free to re-open the ticket if you still have a question. Thanks!

Default-user
mywazzup Purchased

You said to use support ticket to solve my site issue. My until now, after 3 days, i still didn’t get any respond from your team. Why?

MVPThemes

Hi mywazzup,

While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!

Hi,

I would like to know how I can change the font of the text in a post. So, not the font of the headers. I can’t find this option.

Thanks, Danique Adriaanse

MVPThemes

Hi Daniqueadriaanse,

You can utilize the built-in developer tools in your browser to find the CSS of any element so you can then either edit it in the style.css file or add a copy of the CSS to the Custom CSS section of the Theme Options. For example, in Chrome if you right-click on any item in the site and click “Inspect element”, you can then see the HTML and CSS of that element.

Hi, many months ago i purchased Braxton template mistakenly and never use it any website. Just saw your new beautiful topnews wordpress theme. Is there anyway to refund this Braxton theme or you can give me a single license of Topnews theme and give back this theme from me.

Best Regards.

MVPThemes

Hi letusreadquran,

Unfortunately, due to the nature of digital goods (the fact that you can’t actually “return” the product), there is no way that I would be able to exchange or refund your purchase of Braxton, so you would have to purchase a separate license for Top News.

Default-user

Hi Sir, Envato has a refund request form: http://themeforest.net/refund_requests/new

If possible please help me to refund this theme so I can use TopNews as registered single license.

MVPThemes

Hi letusreadquran,

As I mentioned above, the theme cannot be returned, so there is no way I would be able to award a refund simply because you like another theme better. At that point, every time a new, better theme comes out, if customers could just refund their old theme in exchange for the new one, that wouldn’t make much sense. Especially since you couldn’t actually return the theme. Essentially, you’d be getting multiple themes for the price of one.

HI, I am really keen on the Braxton theme but I am looking for a wall/tile gallery is this possible in the theme – or is there a plugin that would do the trick?

Thanks

MVPThemes

Hi bex2011,

I am not exactly sure what you mean by wall/tile gallery, but the only gallery/slideshow that comes with the theme is the default Wordpress gallery feature and the Theia Post Slider plugin, as shown here: http://www.mvpthemes.com/topnews/10-worst-contracts-in-nfl-history/

Hi , Congrats ,perfect theme ! I only want to ask if i can remove the header slider ,or move it instead the featured posts under the menu . Would that be a quick fix in the home template or category ? Thank you .

MVPThemes

Hi mircea1st,

You can certainly remove it as it is an optional feature. But moving it to somewhere else on the page is something that you would have to do on your own.

Default-user

Cool ,thanks .

Egorich Purchased

Hi there,

I have a few pre-sale questions I love this theme. All about the mobile responsiveness and adjustments.

1. Menu Bars on Mobile/Tablet – Is there a way to change the menu icon as seen on this picture – http://2imgs.com/6caa1c36e5

2. I was testing this theme on Mobile/Tablet and upon taping on either menu options that have ”+” beside them, there is no response. This is understandable for the PC’s and tablets that make the whole menu visible (for the purpose of dropdown menu), but can that be altered for mobile? – http://2imgs.com/6caa1c36e5

Thanks and looking forward to your response,

E

MVPThemes

Hi Egorich,

I am confused as to what you are referring to. Are you saying that when you select the items with the + that the sub menus don’t appear below it? Or are you just saying that the items with the + don’t actually link to anything? Because they are not supposed to link to anything, just like on the desktop version. You can certainly create a linkable menu item that contains submenus, but for the purposes of the demo, I did not link those items to anything.

Default-user
Egorich Purchased

Sorry for the confusion. Sometimes you may notice that on a mobile version a menu item, when tapped on, drops into a submenu. (Even though it is not linking to anything on a desktop). So is with this theme, but you have to specifically tap on a ”+” sign. So my question is: Can the “Tap” area be stretched to the size of the menu item?

Hope that’s clearer.

MVPThemes

Hi eocchionero,

That is how the Menufication plugin functions. Since there is no “hover” on mobile devices, the only way to open up the submenus is to click on the +. Otherwise, if you decided to actually link the parent item to a page, if you click on it to try and open up the submenus, it would take you to the page instead of opening up the submenus. Logically, it all makes sense, which is why they provided a separate + to open up the submenus.

Hi, Pre-Sale Question

Does this theme support RTL?

Thanks

MVPThemes

Hi yadgar_87,

This theme does not have a built-in RTL feature, so that is something you would have to modify on your own.

I want to do as template demo but not how to do it … I saw a comment that had a video of how to do it I could give the link to view it Thanks

MVPThemes

Hi planetareggaeton,

There are no video tutorials, but please make sure you have read through the documentation (located in the /documentation folder of the original zip file you downloaded from Themeforest), which will guide you through the setup process and explain the features of the theme. If you have any specific questions after reading through the documentation, feel free to submit a ticket at the Support Center and I’ll be happy to help.

I’m waiting for my` ticket to be answered…

MVPThemes

Hi WRECKOGNYZE,

Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!

A version 2.5 has recently been released. Is there a list of whats new somewhere?

It seems your main site is down by the way (http://www.mvpthemes.com/)

Tx, Rolf

MVPThemes

Hi rolfjackson,

The “Updates” section of the main theme page here on Themeforest has been updated to show what the changes are for the new version.

The main site not down, though, as mvpthemes.com does not contain any content. If you need help, you can reach me at the Support Center.

So today I received the email that you updated the theme. Do I delete the theme and re-download it? Or do you have some type of documents to help with the step by step for wordpress.

MVPThemes

Hi wifeyntraining,

Please refer to the documentation for information about how to update the theme.

Gotts Purchased

Hi MVPThemes,

I just updated the theme but I’m having a problem with the “Show Social Sharing Buttons?” – When they show, there are no buttons, just the following:

Share Tweet Share Share

And they all line up like that vertically. In fact, this happens even on regular pages. Can you tell me why this is happening.

PS – I’ve tried this in Safari, Chrome and Firefox.

Thanks in advance Matt

MVPThemes

Hi Matt,

Please make sure you have updated ALL of the theme files. If you are still seeing issues after doing this, feel free to submit a ticket at the Support Center and I’ll look into this for you.

I just updated to version 2.5 and almost everything works great except the new share buttons. They are all messed up and don’t look anything like the share buttons on the demo. Mine are vertical and just say share share share in blue links???

MVPThemes

Hi RektokRoss,

Please make sure you have updated ALL of the theme files and cleared all of your caches. If you are still having issues after this, feel free to submit a ticket at the Support Center and I’ll look into this for you.

Hola vicpinzon1 hay varios plug-ins que te permiten hacerlo fácilmente y también monitorear las impresiones recibidas, etc. dejame una forma de comunicarme contigo para pasarte los datos.

MVPThemes

Hi holayasmany,

If you have a questions about the theme, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!

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