76 comments found

Hi can you tell me if I can add my intro video on the front home page but make it small as too wide and perhaps have something to the right? also further downt the home page can we make the service sqaure images in circles instead? Thanks Alison

two2twelve

Hi Alison, I’m afraid not. This would require customization outside of the theme’s current functionality.

Hello, Can you tell me what shortcode you used on the bio page to make it look so clean? Everything I try doesn’t look nearly as good!

Default-user

Thanks!!! Awesome site, coming along great. One more question please? Is there a way to remove the slider that appears on the top of each blog post?

Default-user

Also, how is it on your example page, the blog post only show an excerpt? I’ve been looking everywhere for a button to do that and I cant find anything!

two2twelve

Hi did you mean the header image at the top of the page? As for the blog excerpt, we are just using the standard ‘read more’ tag in the WordPress editor to create excerpts.

Thanks!

Doyley Purchased

Hi,

On the small image for the blogg on homepage, is the a way to display all the image as its cuts off everything right of the image.

Hope you know what i mean :)

Paul

two2twelve

Hi Paul,

Sorry, but I’m not quite sure what you mean. Please visit our support desk and provide some more information (link to your site, screenshot etc.) so that we can help you out further – http://support.t2themes.com/

Thanks!

dmnerd Purchased

I really love this theme but I have a question about the social icons. Is it possible to get one added for google+ ?

Hi

I notice that the bullet list does not produce a bullet? Is there a fix to this?

Regards

Ioan

two2twelve

Hey Ioan, please visit our support desk if you are having trouble – http://support.t2themes.com/

Thanks

i’ve changed the goal email address for the contact form and run a few tests of submitting the form, but am receiving no emails. any help?

two2twelve

Hi Brad, Just to be sure, have you checked your spam folder(s)? This could also have to do with your email service provider having your domain listed as spam (you may need to check with them or your host). If after checking these things you are still having issues, please stop by our support desk – http://themes.two2twelve.com/support/

Thanks!

Default-user

I’ve checked spam and every setting on the web site and am still having no luck… i’ve gone to the support page but am not seeing anything specific to my issue

two2twelve

It seems there haven’t really been any other reports of this. If you’d like to open a ticket at the support desk we’ll try to help you out – http://support.t2themes.com/

Thanks Brad

1. Can you add the ability for a customer to sign up and pay for a course online? 2. Can you add a video at all on the homepage s I can introduce myself and my services?

Default-user

Wodrpress and my webhost, inmotion, offer plugins they say can be used on any wordpress site to add ecommerce. Are you saying that this can not be done for the brick and mortar theme, which I do like a lot for my purposes?

two2twelve

CrossFit could definitely be a good fit for you. Take a good look through the demo and check out our video to learn more about the features to see if it has everything that you need. In terms of assistance with customizing the theme, we have extensive online documentation that includes videos and step-by-step instructions to adding in your own content. But outside of that our support is limited to helping you fix any actual issues or bugs that you might encounter while setting it up. The theme is very customizable if you are familiar with combining shortcodes, it’s also very simple to use if you want to go with the default templates that you see in the demo.

two2twelve

You could definitely use any plugin with Brick and Mortar however because the plugin has not been custom integrated into the theme by us, it may not have the same look and style as the Brick and Mortar template. Also be aware that we are not able to provide support for third party plugins.

Thanks

I did not hear any response to my support request, for more than 2 weeks :( Could you please tell me how to fix Facebook like shortocode?

two2twelve

Very sorry about the oversight on this. What is you ticket number?

Default-user

Ticket #4463 [fblike layout=”box_count” show_faces=”true” verb=”like” font=”lucida+grande” colorscheme=”light” width=”50”] at the top of this page: http://www.thefmethod.com/learn-like-a-baby-or-how-the-feldenkrais-method-works/ and nothing is displayed if I am logged in in to personal FB profile

Default-user

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Hi people, Could you let me know when the 3.8 wordpress version will be available? Thanks

two2twelve

Hi there, are you having issues using Brick & Mortar on 3.8?

We upgraded to the new wordpress version and now the theme is displaying errors on the homepage. saltlakechairmassages.com Can you tell me how to fix that?

two2twelve

Hi there, If you haven’t already please open a support ticket here – http://support.t2themes.com/

Thanks!

When I upgraded the wordpress version, I now have errors at the top of my homepage at www.saltlakechairmassages.com. Can you tell me how to fix that?

two2twelve

Hey there, Please open a ticket over at our support desk and someone will be there to help you out with that – http://support.t2themes.com/

Thanks!
Elizabeth

Hi – is there a way on the home page to add 3 photos under the slider or to have a another slider added. Thanks

two2twelve

Hi there, you would have to contact our customization shop about making feature changes to the theme – http://t2themes.com/contact/customization_request

Thanks

lem017 Purchased

How can i disable the bottom line of one the services pages where it still showing (Comments are closed.)?

two2twelve

toggle the ‘screen options’ tab at the top of your page and uncheck comments.

Default-user
lem017 Purchased

That didn’t work.

two2twelve

Please open up a support ticket and someone will look into this for you – http://support.t2themes.com/

Thanks!

Does this work with Wordpress 4? It says please try again when I try and load it. Otherwise any ideas please.

Thnaks

two2twelve

This theme is not official supported on 4.0 (as stated on the item page) however we have had no other reports of issues. Please try installing the site manually through FTP.

Hi,

The layout is ideal for my business with on exception: the thumbnail photos and text under the Services tab are very small. I only have three separate services so I would like the photos and text for each service to be larger. Is it possible to change the size of the thumbnail photos, text size, and layout on the Services Page?

two2twelve

Hi there,

There are 3 thumbnail sizes to choose from: small, medium (on the demo) and large. I’ve enabled the large version here for you to see – http://demo.t2themes.com/wordpress/brickandmortar/classes/

Otherwise if you need a specific custom size you can always contact our customization shop to have this done for you – http://t2themes.com/contact/customization_request

Thanks! :)

ralceus Purchased

Hi, I updated to Wordpress 4.0 and now my default page isn’t working. Can you please advise?

two2twelve

Hi there, if you haven’t already please visit our support desk and open up a ticket and we will take a look for you – http://support.t2themes.com/

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