146 comments found

  • Power Elite Author
  • Referred more than 2000 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Austria
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
+4 more

Support requests

Hey Everyone! If you have purchased the theme and need help please use the Forum at http://www.kriesi.at/support My support staff will take care of your probelms :)

If you have any presales questions feel free to drop me a mail via my contact form

Cheers! Kriesi

  • Power Elite Author
  • Referred more than 2000 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Austria
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
+4 more

Support requests

Hey Everyone! If you have purchased the theme and need help please use the Forum at http://www.kriesi.at/support My support staff will take care of your probelms :)

If you have any presales questions feel free to drop me a mail via my contact form

Cheers! Kriesi

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Great theme ;)

This theme supports the multi headers with different slideshow?

Thanks!!!

BR

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
666666 Purchased

Is it possible to show testimonials using BrightBox?

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Spain

hi,i have a problem with this theme,i purchased i licence key of cu3er but i put the key its show “Parse error: syntax error, unexpected T_STRING in…”,i see in the key have [ ] carater,somebody know how to repare this???

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Spain
ok i changed 0 < <" lang="CDATA[BrightBox" alt="" />[CDATA[key]]> for this and works fine <![CDATA[key]]> 0
  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United Kingdom

Need support but again, can’t register on your site with my purchase code. What am I meant to do?

Kriesi

Please send me your purchase code via mail, I will create the account for you ;)

  • Power Elite Author
  • Referred more than 2000 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Austria
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
+4 more

Theme Update

This theme recently received an update. If you are currently encounering any issues with the theme please re download your purchase from themeforest and update the files mentioned in the versions file that comes with the download ;)

Support Requests

Support for all my themes is available only at the support forum I’ve setup at my website: http://www.kriesi.at/support

The reason I have choosen to use my own forum is quite simple:

Themeforest support threads are not searchable. Since most questions are asked over and over again a searchable forum will make it possible that you dont even need to wait for my response, because its already there. If the answer is not available my support team will take care of you ;)

Pre Sales Questions

Please use this Contact form if you have any pre sale questions: http://themeforest.net/user/Kriesi/#from
  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
  • United States

hello there.. is this theme supports wpml plugin?

  • Bought between 100 and 499 items
  • Exclusive Author
  • Sold between 5 000 and 10 000 dollars
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
dany_j Purchased

Hi!

is there an option or a way for sliders to show latest posts?

Regards, dany

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Netherlands
taffus Purchased

Excellent theme. One of the best I’ve seen. The dynamic template builder is a blast.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Thailand

hello , this theme is all right for SEO like at other that I have already buy from you ?, explample : coronas, velvet ? I would like know because I want buy also this theme so special

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Thailand

again, sorry , the theme have PO file for translate ? because I have the professional wpML but for my is not good , for me is clear ! I cannot used prefer tranlate the theme myself with normal poedit software

  • Exclusive Author
  • United States
  • Has been a member for 4-5 years
  • Bought between 10 and 49 items
  • Referred between 1000 and 1999 users

Hi author,

how can i contact you? I have send a mail from your mail also creating any tickets on ur support form http://www.kriesi.at/support/forum/brightbox i dont see answer for my questions.

  • Power Elite Author
  • Referred more than 2000 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Austria
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
+4 more

NEED SUPPORT ?

Feel free to ask me and my dedicated support team at my support forum at http://www.kriesi.at/support.

The reasons I have chosen to use my own forum are quite simple: Themeforest support threads are not searchable. Since most questions are asked over and over again a searchable forum will make it possible that you dont even need to wait for my response, because its already there.

Second Reason: people can’t respond to each other at themeforest to help each other out, while I am busy with other tasks.

  • United States
  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Exclusive Author
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

hi kriesi

i have a problem with import of wpml-config.xml i receive this message

Sorry, there has been an error. This does not appear to be a WXR file, missing/invalid WXR version number

i have WordPress 3.1.2.

thanks in advanced

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Romania

Hello, superb theme! I know you have the support at http://www.kriesi.at/support, but I have a question before buying. At the dark theme with small 3d slider you have a png or something under the slider (lower part). Could you update the theme with a fix for that? I will buy after that. THank you

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Romania

hello, it’s been a week now, I wanted to buy it today – the small 3d slider has a problem when viewing with firefox, anyone seeing these messages ? thank you

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
daHunter Purchased

First off thanks for offering this theme we purchased it now having some slight issues.

1. In Google Chrome the container pushes outwards with the content but just in Google Chrome all other browsers look fine.

2. We have since moved the website theme and database from our test site to our domain and now when I go to the Template Builder it gives me this error.

Warning: Invalid argument supplied for foreach() in /home/science/public_html/wp-content/themes/brightbox/framework/php/class-htmlhelper.php on line 933

Our website is www.fatiguescience.com

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