293 comments found

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 1-2 years

Can I receive a refund as this is not mobile compatible?

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • United States

HI, I am having some issue with the front page slider and spotlight. The spotlight is no longer scrolling and the slider does not slide through the images. please help me solve this issue or direct me to a solution

website is www.nattybongo.tv

thanks

Skyali

Disable all plugins and re-active them one by one to see which is causing the problem. Also be sure your using the latest version of the theme. Thank you.

Default-user

I anticipated you saying that. even with all plug-ins disable it is still not functioning. The version I have installed is v1.2. any other suggestions? thanks

Skyali

Please send me a link to your admin panel I will take a look for you.

Skyali

You’ll do this via contact form on my profile. Thank you.

Default-user

Hi Just checking to see if you had a chance to review my issue?

Skyali

I just cleared my email que, If you haven’t received a reply yet Please re-send your email. thank you.

Default-user

OK Sent you a new email describing the issue, a link to the admin site and login information

Skyali

Thank you.

Default-user

Any updates on the progress of my issue?- Thanks

  • United States
  • Elite Author
  • Exclusive Author
  • Sold between 100 000 and 250 000 dollars
  • Referred between 10 and 49 users
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Skyali’s having a baby

Hey guys Skyali here just letting you know I am in the middle of having a baby and all support will take an additional 24-48 hours from this post(7/19/2013) to be answered. Hope you guys can under the delay. Thank you all for your support and I thank you :-)

I am also looking to hiring a new team member for my support team within the next 24-48 hours. This will help you guys solve issue’s much quicker then before.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years

Any plans to make this theme responsive in the near future? It’s a great theme. But non-responsive themes are dead.

Skyali

Not so far yet, It seems to still get a bit of sales. Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Really like this theme, and it’s perfect for what I need, but won’t be buying it until you make it responsive. Non-responsive sites are history. :(

Skyali

Thank you for your comment. Will consider for the future.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Yes, please update this design for modern usage…. It’s one of the best.

Couple of improvements.

1. Add London’s small slider (the one with the images on the right also to this theme.

2. Make the separations between page element’s “darker” like London does.

3. I and other’s have recommended a few others in the past.

Thanks.

Skyali

Hi, Thank you for contacting Skyali’s Support. Please use my new account for support forward your issue’s via the contact form. Thank you.

http://themeforest.net/user/Skyalithemeforest
  • Turkey
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

HI, I am having some issue with the front page slider and spotlight. The spotlight is no longer scrolling and the slider does not slide through the images. please help me solve this issue or direct me to a solution

website is www.nattybongo.tv

There are similar problems. I follow the solution yet. WP 3.6 have been updated when the user logs slider did not work. No problem with the user’s session is closed. May be other problems. Will there be an update for WP 3.6? I have to install the old version of WP.

Thanks

Skyali

Hi, Thank you for contacting Skyali’s Support. Please use my new account for support forward your issue’s via the contact form. Thank you.

http://themeforest.net/user/Skyalithemeforest
hozelim

ok

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

With new update of wordpres my front page slider is not working anymore.

when i click new slides in the adress bar i see /#fragment-2 and nothing changes. what should i do?

Skyali
Hi, Thank you for contacting Skyali’s Support. Please use my new account for support forward your issue’s via the contact form. Thank you. http://themeforest.net/user/Skyalithemeforest
  • United States
  • Elite Author
  • Exclusive Author
  • Sold between 100 000 and 250 000 dollars
  • Referred between 10 and 49 users
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Broadcast Update 1.3 – 10/21/2013 – Important update for WordPress 3.6 Jquery fix’s.

  • Fixed Spotlight when upgrading to WordPress 3.6 all jquery issue’s have been fixed.
  • Fixed both featured slider’s when upgrading to WordPress 3.6
  • Recoded Sidebar tabs – They will now slide much quicker and re-act better when switching tabs.
  • This is a important update for Jquery, All issue’s have been fixed.
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years

Why bother updating this theme if you aren’t going to fix the security issues and not make it responsive?

Skyali

I removed the TimThumb script, This should fix any security issue’s. Also, London Live is responsive If I get enough request for this theme to be responsive I will update it.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

can i add my own background on this theme

Skyali

Yes, Though you’ll need some custom code from after purchase you can write me and I’ll supply you with the code. Thank you for your interest :-)

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Hi, thank you for your theme, it’s great! There’s just a problem I’m experiecing now. The facebook sharing is not working properly anymore, the preview image doesn’t show up. Can you help me out, please? Thanks in advance

Skyali

Please use the contact form for help

http://londonthemes.com/contact/

While doing this be sure to include your license.txt file or the email ThemeForest sent you after purchase.

Thank you for your purchase.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I have a problem with the main page slider after install the v 1.3. I use the long version of the slider. there is a problem with the picture scales. urgent help.

site: www.gulistangenclik.org

Default-user

Another question, how can I change the logo scale. I need upload a bigger than the original broadcast logo and square

Skyali

Please submit your tickets here for support.

http://www.londonthemes.com/contact
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