535 comments found

  • Has been a member for 1-2 years

does it support rtl – arabic?

pixelgrade

Most of the theme yes – there might be some small details but we will fix it in a future update. Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Yulia78 Purchased

Hallo! Where can i do the background for Header Menu black? Thanks

Default-user
Yulia78 Purchased

I’ve reloaded one more time the WP and Theme and it works already )

pixelgrade

I am glad to hear that. When you experience issues on update, it is best to try a disable and enable of the theme to see if they solve themselves out. Cheers

Default-user
Yulia78 Purchased

Hallo! Last time I have almost each time if I want to change the Menu this error: Fatal error: Maximum execution time of 30 seconds exceeded in Z:\home\localhost\www\add\wp-content\themes\bucket\theme-utilities\includes\vendor\ganon\gan_tokenizer.php on line 489. But only with Menu. What can it be? Thanks

pixelgrade

Hi. Can you please open a ticket on help.pixelgrade.com and provide us with WP admin access and FTP access so we can investigate to see if we can do something on our side? Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi guys – got an issue… I was creating a custom menu and now I get this error every time I go to nav-menus.php in the admin area:

Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 30544 bytes) in /home/healthin/public_html/my/wp-content/themes/bucket/theme-utilities/includes/vendor/ganon/gan_tokenizer.php on line 489

pixelgrade

Hi. Can you open a ticket on help.pixelgrade.com and provide us with WP admin access and maybe FTP because there seems to be a memory issue there and these are quite difficult to track down. Thanks.

Default-user

Hey, nevermind – managed to resolve the issue. Had to increase the amount of memory available to Wordpress to 128mb. Not quite sure why this particular utility caused a memory issue in the first place though.

pixelgrade

I am glad to hear that you have fixed it. It happens sometimes that more memory is required. Anyway 128Mb is a decent figure for today’s sites.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Portugal
  • Referred between 50 and 99 users
  • Sold between 100 and 1 000 dollars

Hello,

I made some changes in the theme and now it looks horrible when accessed from ipad or mobile :notfunny:

It’s possible to disable the “recognition” of the different advices and show only the web template while I’m working on the mobile/tablets code?

Thanks

pixelgrade

Hi bruno! Unfortunately we don’t have an out-of-the-box option to disable the ‘recognition’ or the responsiveness of your website. You can use this plugin http://bit.ly/1klG3AG to offer a different theme for mobile devices. Regards

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

I’ve noticed that in some versions of IE, the featured images never load. Are other people reporting this? Is there a fix?

pixelgrade

Hi. Can you tell us what version and also the OS version? Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, really nice theme.

I have a issue: I can’t to edit any Menu, it’s blank > /wp-admin/nav-menus.php

Screenshot: http://s7.postimg.org/o39iijd6z/Menus_Word_Press.png

Any suggestions, best regards.

pixelgrade

Hi. Please open a ticket on help.pixelgrade.com and provide us with WP admin access so we can investigate. Thanks

  • Has been a member for 3-4 years
  • Bought between 50 and 99 items
CAbN Purchased

Hi guys.

Super awesome theme.

However, I amm having a big issue with inline block elements, specifically the Hero block on the frontpage and the “previous/next” block in the article view.

The second block floats on the left BELOW the first one, not next to it.

How can I fix this?

http://imgur.com/s7Rxqnm

Thanks.

pixelgrade

Hi and thank you for being our client! Have you used any HTML minifcations services? Can you please open a ticket on http://help.pixelgrade.com and give me your website URL to take a look? Also please post the ticket ID here too. Regards

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

“Hey guys,

got another feature request, that could be helpful to anyone: An option to put the featured image right before the article in RSS.

What do you think?

Greets Tim”

This is a great request, even more so because the plugins and coding that would usually make this possible isn’t working for me… usually themes use the standard WordPress hooks and filters but this one isn’t working. Normally I’d put this code in the thenes functions.php:

function wpsitesdotnet_post_thumbnail_rss($content) { global $post; if ( has_post_thumbnail( $post->ID ) ){ $content = ’’ . get_the_post_thumbnail( $post->ID, ‘rss-image’, array( ‘style’ => ‘float:left; margin-right:10px; height: 150px; width: 300px; border: 2px solid #e5e5e5’ ) ) . ’’ . $content; } return $content; } /**
  • @author Brad Dalton
  • @example http://wp.me/p1lTu0-9Xq */ add_filter(‘the_content_feed’, ‘wpsitesdotnet_post_thumbnail_rss’); add_filter(‘the_excerpt_rss’, ‘wpsitesdotnet_post_thumbnail_rss’);

Do you guys have any knowledge of how we can get this to work since normal coding and plugins aren’t?

jeremydorrough

Love the theme by the way!

pixelgrade

Hey jeremy! If you’re using the RSS Atom Feed URL then the featured image should appear before the content. Also you can use Simple Feed Customizer plugin to offer some options. Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
ehiggs88 Purchased

Hi guys,

Might be a stupid question but to save me trudging through forums I just thought I would ask you here – how can I change the font size in the slider? My site is here:

http://gottakeepmovin.com

As you can see as the font in the slider is pretty large it cuts off most of the text in my titles. I went to go in the stylesheet to have a look (not that I have a lot of experience with CSS – some, but not much) but couldn’t see where to change it.

Any help would be much appreciated!

Thanks, Emma

pixelgrade

Hey Emma!

As you guessed, you can use some Custom CSS:
.article--billboard > a .article__title {
font-size: 15px;
}
For other questions, in order to offer a better support and keep track of the issues please open a ticket on our HelpDesk

Regards, George

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
arpedrig Purchased

Hi. I just wanna ask, If I’ll edit the header menu and change it, I cant see images. Why?

Default-user
arpedrig Purchased

Helllooo???

pixelgrade

Hi arpedrig! Have you followed this article from the Knowledge Base The MegaMenu System ? Regards

Default-user
arpedrig Purchased

Is it already install on the theme?

Default-user
arpedrig Purchased

Cant see a mega menu on the menu items pls see this: http://i.imgur.com/5d9kiVh.png

pixelgrade

Hey again,

In order to offer a better support and keep track of the issues please open a ticket on our HelpDesk. Also pleae give us admin access so we can take a look.

Regards, George

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Italy

Hi!. I like your theme. I have a question. can the theme support different sidebars. I need 5 or 6 sidebars with different content (ex. page 1, sidebar 1 with personalized menu1 …)

Thanks!

pixelgrade

Hi. We don’t have this feature embedded in the theme because there are already good alternatives out there. We recommend the WooSidebars plugin.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
dgporro Purchased

Hi Guys !

MegaMenu Issue

When we choose slider+latest post and we flag in the article “add to category slider” we obtain that the post appear in the slider as planned. The problem is about the time and size consuming that post after post affect the MegaMenu. Or we unflag the oldest posts from the category slider or the home page size increase post after post…

Slider in mega menu is nice but it is better to limit at the latest 2 o 3 posts ( or better is to be able to set ) because RANKING of the entire site could be penalized from a long time downloading. :shocked:

In the other hand it’s unconfortable to deselect manually each older posts each new one published ( specially for a magazine) .

please solve this issue.

thks

pixelgrade

Hi dgporro! The posts from the Mega Menu sliders are loaedusing a method called “lazy loading” – so the site will not wait until any of the mega menu slides will be ready. Here are some more details about this technique: http://bit.ly/1gDhvvP

In order to offer a better support and keep track of the issues/feature requests please use our HelpDesk

Regards, George

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
jefito Purchased

Installed the theme at http://popdose.com last weekend, and for the most part, I’m very happy with it—with one major exception: it crashes Safari on iPads and iPods. Been waiting days for a response to a helpdesk ticket. I’d love to get this fixed…

pixelgrade

Hi jefito! I’m pretty sure that the problem is related to the hardware capabilities of those devices – they need to handle too many articles which make the site slow on desktop too. I recommend you to use a smaller amount of articles per page (10-15) and the site should behave better on every device. Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Romania
mybetinfo Purchased

Any updates ? did you fixed flickr listing bullets problem ?

pixelgrade

Yes – that was fixed and it will be present in the next update (probably next week). Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
hiperfm Purchased

Just want to say a big THANK YOU to the Pixelgrade team…

We just got started this week with our new website www.hiper.fm and we are so happy.

Without the support of Pixelgrade team it would not be possible to have the site with the look and feel that we planned.

Always available and with nice solutions for our questions.

FIVE STARS

pixelgrade

Thank you very much for your kind words.

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