VicTheme

VicTheme supports this item

Supported

This author's response time can be up to 2 business days.

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

How to get a support?

You can contact us at support@victheme.com and we’ll get back to you asap! our local time is GMT+8, please understand a time gap for different location with different local time.

Why I still didn’t get reply from support?

Our normal working hours is Monday-Friday from 9-7pm, please allow for some delay on weekend, though we usually manage to handle supports during this time.

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Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Additional information from VicTheme:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
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