60 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I downloaded the theme and applied it to my site, and the “theme builder” Module is not installed correctly. Could you help me install your theme properly?? Thank you

VenzaStudio

Hi indesociety,

Thank you indesociety for purchasing my theme.

Send to me you ftp account to setup the theme again.

Thank you

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Estonia
Ernum Purchased

Hi,

how to lose that footer pattern possibility? Just want to get all that information at bot brown area. Just want that background image will go to down and header will stay.

VenzaStudio

Hi Ernum,

Thank you for your purchasing.

Can you provide a screenshot please ?

Thank you

Default-user
Ernum Purchased

Sure, just want to loose header and footer that picture and get all to background. But only that brown footer is what i need to keep and menu links to there.

http://www.upload.ee/image/3023029/v1.png
VenzaStudio

Hi Ernum,

Ok i think i understand what you want just go to this path : catalog/view/theme/builder/stylesheet/stylesheet.css

go to the bottom of the file and add this lines : #footer { background: #34271c !important; }

ctrl + s to save file

thank you

  • Australia
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi I forgot to ask when I bought this does it support he latest version opencart?

VenzaStudio

Hi ButtonDiva,

It’s not supporting the latest version yet.

thank you

Default-user

Hi Ive just loaded this up and have nearly completed it, its a really good builder only one problem Im trying to put seamless wallpaper as the background it goes really well from the banner heading to the bottom but where the banner is up you can see a cut line how do I make it all one instead of looking like its had a cut piece and pasted to it thanks have to say this is fantastic im a newbie to all this and I got this all done in only a couple of hours good job

VenzaStudio

Hi,

can you please give me a screenshot for the problem you faced ?

thank you

Default-user

where do I send it too thanks

  • Australia
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I haven’t received any replies from you concerning the the background and headers and footers you said a couple of days so how is it coming along Thanks

VenzaStudio

Sorry for late having some technical difficult and fixed now. I am working on it now, and it will be released very soon on the next update.

thank you

Default-user

thanks for that look forward to it

  • Argentina
  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
fferrero Purchased

Hello,

We’ve trying to install this theme for several days already. Still, we can’t. Even the manual shows options and modules not available in the theme.

Are you totally sure that after downloading files we have the chance to get exact same look as in the demo site?

If not, what else we need to download?

Thanks

VenzaStudio

Hi fferreo,

please send to me your ftp account info. and domain. i will check it.

thank you

Default-user
fferrero Purchased

Hello,

Great, I’m sending you a PM at this moment.

Thanks!

VenzaStudio

Hi fferreo,

Your theme works perfect and setup successfully all you want just go to admin area and from modules section choose builder theme options then Enable it and begin to choose your colors and backgrounds.

if you faced any problem on this send to me a permission to login to your admin.

thank you

Default-user
fferrero Purchased

Hello,

I’m sorry but after several tries, we can’t. There are some option missing.

I would terrible thank if you can take a look here. If you need to do a fresh install, go ahead.

I’m sending you right now information about admin account and cPanel accounts.

Thanks!

VenzaStudio

Hi fferrero,

just send an email to you.

thank you

Default-user
fferrero Purchased

Hello,

I’ve sent a new email.

Thank you for your fast responses.

Fabricio

VenzaStudio

Ok will check it

thanks

Default-user
fferrero Purchased

Hello,

We’ve sent a new email.

Thanks. Fabricio

VenzaStudio

Hi, Ok i will check it thanks

Default-user
fferrero Purchased

Hello, a new email has been sent. Fabricio.

VenzaStudio

Hi fferrero,

ok we get it thank you.

Default-user
fferrero Purchased

I wrote you again. Isn’t it a way to solve it faster?

VenzaStudio

Hi fferrero,

Can login again may be i did something wrong on latest try.

Ok i will work on it now.

thank you

Default-user
fferrero Purchased

So? I’m still waiting for this. 17 days already. Can we end with this?

VenzaStudio

Hi fferrero,

We sent a message to you yesterday telling you that we finished this work just products you should change it and send the site that i get the demo images from.

thank you

Default-user
fferrero Purchased

Inbox.

VenzaStudio

Everything works perfect now

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
r7al Purchased
i hust bought the theme and after activiting it the builder have a bad style on arabic ( rtl ) panel but i fix it when i make the panel in english ( temporally ) and after i make any change on the builder it not change any thing in the site http://afskabz.co.uk/index.php i changed the backkgrund and some setting,
VenzaStudio

Hi please send to us your ftp account and admin user/pass through messages form in our profile page.

Thank you

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Saudi Arabia

?????? ????? ????? ???? ??????? Is there an Arabic version ?

VenzaStudio

Hi shmo3alamal,

Yes it’s supporting Arabic version :)

Thank you for interesting our Builder theme.

  • Has been a member for 1-2 years

Hello, Could I install on this template the event calendar (on the main page)?

VenzaStudio

Hi lordaq,

What’s event calendar? is this an extension ?

Default-user

Yes, like a module that shows the calendar with dates highlighted events and below there is an event of the day

VenzaStudio

Hi lordaq,

Yes it’s compatible with 1.5.4.1, 1.5.5.1 also we didn’t change anything in core files so it should work well

thank you

  • Australia
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi since you have upgraded it to 1.5.5.1 I uploaded the files you sent me and now I cant change anything ive loaded and deleted it a couple of times and each time when I add something through backend and look to see the changes in the store there are no changes can you help please

VenzaStudio

Hi ButtonDiva,

We created 1.5.5.1 for new installation as opencart developers makes a lot of changes in files and php codes so it makes the problems with you.

We think the better idea to make a backup for all of your files also for your database.

Then make a new installation for 1.5.5.1 opencart default version, and attach your last exported database also upload your image folder instead of the new one and upload our files for 1.5.5.1 version.

But first must make a backup for every every thing to can restore your store again if failed the process.

thank you

Default-user

thanks for the note but i have a fresh install with nothing else on it so no need to back up opencart still have the same problem

VenzaStudio

Hi ButtonDiva,

Ok open your ticket through our support forum discussing your problem.

thank you

Default-user

ok opened up support ticket no reply can i get an update so that I can use this please

VenzaStudio

Hi ButtonDiva,

What’s the title of your support topic ? We can’t find it ! just type your name on forum or the title to can find yours.

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
canus86 Purchased

Hi,

I’m having problem on fixing out your theme to my website. It turn out on the previous theme that my friedn that had put up on the home page. www.jadore.co.nz

In opencart I saw the store, I have switch it. but the homepage is still the same. HELP…

VenzaStudio

Hi,

please open a ticket on our support forum.

thank you

  • Bought between 500 and 999 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Switzerland

Hi can you help me about the navigation for id10? The sub catecory dosent show.

Thanks for your help

VenzaStudio

Hi megahosting,

Please open your ticket

\\

Thank you

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hii team

I just purchase theme. But have slight problem. All my product in module like feature or latest its showing three product in a row instead of 4. So please suggest

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

hi team

i just purchase this theme but i have slight problem. In module like feature latest only three product showing in a row instead of four. Check http://www.magikprints.com/index.php?route=common/home url for example.

Thanks

VenzaStudio

Hi itinfoclub,

Please send to us your admin user/pass please to venzastudio@yahoo.com

thank you

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
aboelyas Purchased

thanks alot … we already bought your theme , but we need settings of it .. or and if you can give us the password and user of the demo of jewelry will be better … http://themes.venzastudio.com/builder/builder_jewelry/admin/index.php?route=common/login

thanx ..

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
aboelyas Purchased

I downloaded the theme and applied it to my site, and the “theme builder” Module is not installed correctly. Could you help me install your theme properly?? Thank you

VenzaStudio

Hi aboelyas,

now you can login to my admin user- demo password- demo

send to me your ftp info to check your install.

thank you

Default-user
aboelyas Purchased

I have send it :)

thank you..

Default-user
aboelyas Purchased

i have sent it to this email:

venzastudio@gmail.com?
VenzaStudio

Ok aboelyas, we got it.

Thank you :)

Default-user
aboelyas Purchased

we are waiting :)

VenzaStudio

Hi aboelyas,

we sent the mail to you and finished it :)

thank you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Alex1228 Purchased

Hello

I had purchased your theme. Nice theme thanks. i have a question. If you go to the link below using google chrome then there 3 Columns you see under “grid” choose. But if you use Internet Explorer there only 2 columns pops out under the same grid.

How can it be changed. so under chrome and explorer you can see the same 3 columns under the grid.

http://themes.venzastudio.com/builder/builder_furniture/index.php?route=product/category&path=20

Thanks

VenzaStudio

Hi Alex,

It’s the same view in chrome, ie8, ie9, ie10 i checked it now please make sure about that you update your ie version to the latest release of your version.

Thank you

Default-user
Alex1228 Purchased

Well i chek it too i can send you picture under grig I open with google chrome and ie9 . those have different views.

http://themes.venzastudio.com/builder/builder_furniture/index.php?route=product/category&path=20

one shows 3 columns in grid view the ei9 shows only 2

if you can send me your email i will email you the way it looks from m end. i send the link to couple of my friends and they confirmed with me that look from chrome and ie9 different in grit view

please advise.

thanks

Default-user
Alex1228 Purchased

could you help me out here? ( thanks

VenzaStudio

Hi Alex, open your ticket please through http://support.venzastudio.com/

thank you

Default-user
Alex1228 Purchased

i did open it still no response

VenzaStudio

Hi Alex, we will check it today. it takes max 48hrs to respond.

thank you

Default-user
Alex1228 Purchased

ok sent a snapshot to opened ticket

thanks

Default-user
Alex1228 Purchased

can’t open that link

Default-user
Alex1228 Purchased

thanks perfect job

Default-user
Alex1228 Purchased

hello can you add 1. Ask Question button 2. rich snippets

for extra fee of course.

thanks

VenzaStudio

Hi Alex please give me more info through our support forum, http://support.venzastudio.com

thank you

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users
  • Sold between 100 and 1 000 dollars

does RTL support mean I can a have Hebrew storefront done direcly with admin interface wthout having to code?

VenzaStudio

Hi activate,

Rtl support means that you can use the theme with any language typed from right to left without adding codes.

thank you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

compatible to OpenCart v1.5.6 ?

VenzaStudio

Hi, sorry it’s compatible with 1.5.4 and 1.5.5.1

Thank you

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I was looking for the Fashion template. How ever the Fashion template is missing in the downloaded PSD files. Can you please help me with that ?

VenzaStudio

Hi aceonetechnologies,

please back to your inbox i sent an email :)

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
qarve Purchased

Hi,

Will you be updated it to be compatible with 1.5.6x soon?

Thanks.

VenzaStudio

Hi,

It’s in our updating plan, will providing it after some time.

Thank you

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