1420 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Dolapo Purchased

After recently updating VC, Teaser Posts on my homepage have gone awry. The font for the Title has become extremely large and the first and last images on the Carousel are chopped off. All images previously sat neatly within the page width.

Also I am unable to add images to the slider on individual Portfolio posts. I can only add the featured image.

Any thoughts?

Thanks

OrangeIdea

Theme was updated 1 day ago, try now

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
genelx Purchased

Hi, Just try to update (Rev Slider and Visual composer) but the Rev Slider does’nt work I do not have the option to create a slider… I am asking my question here because I dont find the way to ask question on your forum (I have an account), I have try before.. So please I hope you will answer me here and tell me how to do for asking a question directly on your forum and also help me to fix the Rev Slider. Thank

OrangeIdea

Have you used latest Theme version? Yesterday i’ve updated theme VC and revslider

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
SerhatD Purchased

Hi, with the revolution slider I don’t get the ‘Create New Slider’ option, am I missing something? Thanks

OrangeIdea

Have you used latest Theme version? Yesterday i’ve updated theme VC and revslider

Default-user
SerhatD Purchased

No i haven’t tried, I will give it a go, thanks

OrangeIdea

You are welcome

Default-user
SerhatD Purchased

Hi, i have redownloaded the theme from themeforest, reinstalled and activated everything but still have the same issue.

Default-user
SerhatD Purchased

I am using wordpress-3.9.1

OrangeIdea

can i get wp-admin login/pass?

Default-user
SerhatD Purchased
just for the reference, this is what i am seeing in the admin panel http://drive.google.com/uc?export=view&id=0B0ZYDOmj7WgceWpGenJSd0kxbWM

Using wordpress-3.9.1

Default-user
SerhatD Purchased

sure where do you want me to send the user name and password?

Default-user
SerhatD Purchased

sent

OrangeIdea

got it, wait few mins plz

Default-user
SerhatD Purchased

Thank you, I appreciate it. What was i doing wrong?

OrangeIdea

Nothig, was issue in slider.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
genelx Purchased

Hi, I have the same problem as SerhatD, I dont have the «Create New Slider» option… Can you help please ?

OrangeIdea

Have you used latest Theme version? Yesterday i’ve updated theme VC and revslider

Default-user
genelx Purchased

The theme version that I actually have is from a download on the 9th of june.. I am going to try again… did you made any change between these two days ?

OrangeIdea

Last Update – 10 June 14 (Special update for plugins – VC and RevSlider)

Default-user
genelx Purchased

Ok thank you, can you tell me exactly which file do I have to upload again in wp-content ? If you can be precise that will help me. Is it js_composer.zip and revslider.zip ? Do I have to unzip them before ?

OrangeIdea

Redownload archive – unzip it – find builder.zip – unzip it – find folder “plugins” – go to your wp admin – delete VC and RevSlider – Install new veriosn from “plugins” folder

Default-user
genelx Purchased

Ok, thank you very much, I’ll do this.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • South Africa
jonodbn Purchased

Hi

thank you for great theme

The visual composer isnt loading when I choose to edit in the front end, it just get stuck on the loading page.

Any advise on how to fix this?

Thank you

jonodbn
jonodbn Purchased

Hi guys

Please, I seriously need some support her. The visual composer is not working, do you have a fix?

OrangeIdea

Hello jonodbn, do you use latest theme version? Theme was updated few days ago

jonodbn
jonodbn Purchased

What is the latest version of the theme? Ive selected update automatically in Wordpress and can quickly check if you give me the version number

OrangeIdea

Version 1.3.4 – 12 JUN 2014

jonodbn
jonodbn Purchased

Yes, that is the version I have installed. What else could be the problem?

OrangeIdea

give me wp-admin to orangeidea@mail.ru

jonodbn
jonodbn Purchased

ok, thank you. I have created an admin user and emailed you the login details

OrangeIdea

there are no emails from you yet

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • South Africa
jonodbn Purchased

Also, where do i find the product key for the visual composer to insert it for automatic updates?

OrangeIdea

you cant update them like that, new version of VC always included in theme archive

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
RedEagle Purchased

Hi, could you explain how do i make the logo area size larger, i’m using Builder Version 1.3.2.

Thank you Tony

OrangeIdea

Juse for example please open header.php and in line 93 replace “span3” to “span7”. In line 98 replace “span9” to “span4”

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Mexico
rojesaga Purchased

Could you update te VC to 4.2.3 im gettint trouble with my Visual Composer Form plugin.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Hi Support. I really love this theme, it always works well for me. I’ve run into a problem though. In the portfolio section, when I click on different category sections, nothing shows up, just an empty screen. When I click “All Works”, everything shows up. Any help? Thanks, Amy

Default-user

never mind, I worked it out!

OrangeIdea

Good to know :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi OrangeIdea,

I tried installing a new version of Builder. I renamed the old builder folder to builder-old and used FTP to place the new one in there. It seems like the visual composer isn’t installed. See the pics here: http://imgur.com/a/K7CDf

Updated theme doesn’t show a choice for editing in Classic vs. Visual Composer in the dashboard either. What procedure is best?

OrangeIdea

Visual composer in builder.zip/plugins

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Is this “builder” theme parallax supported?

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Mexico
rojesaga Purchased

Hi, I star a topic on the suppor forum about the Compatibility with Visual Form Builder Pro module

http://orange-idea.com/forum/topic/1933/compatibility-with-visual-form-builder-pro-module

Thank you

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
juanmdt Purchased

Can i rotate slower the Testimonial Rotator ?

OrangeIdea

you can set pause time in wp-content/themes/builder/assets/js/custom.js line 81

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users
jenw Purchased

Hello, I was thinking about purchasing this theme, but I wanted to make sure I can add a contact form there in the header where it says welcome in your demo? Can you add a contact form in that section?

Default-user
jenw Purchased

Hello can I get an answer??? It seems the owner does not want the business!

Default-user
jenw Purchased

Wow I guess the owner does not want to get more sales for his theme as he has failed to respond to many questions not only from potential buyers, but from people who have already purchased the theme. If this is the type of support I can expect, I will search for another theme and spend my money elsewhere!

OrangeIdea

Sorry, for delay i was on the small vacation, sure you can do this.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
juanmdt Purchased

Hello,

I will like to know why my my theme doesn´t show the breadcums ?

http://prntscr.com/4196q4

My web: http://www.kotowacoffeehouse.com/site

Default-user
juanmdt Purchased

Sorry, it works ;)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
juanmdt Purchased

Please i will like to know, how can i place an image at the background ?

OrangeIdea

Hello juanmdt, just upload your images in wp-content/themes/builder/images/bg and it will be available in Builder Options panel

Default-user
juanmdt Purchased

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
juanmdt Purchased

Hi,

This is a great theme

This is my web: http://www.kotowacoffeehouse.com/site/

I will like to show a different logo when i click “FINCAS KOTOWA” link; how can i do that ?

Regards, JM

OrangeIdea

hm.. it’s not very hard you need add few rules in header.php

Default-user
juanmdt Purchased

Thanks ;)

  • Argentina
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
geabing Purchased

Hello after upgrading to 3.9 ask me to input the license code for VC, where do I get it? Thank you.

Gea

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
iesgin Purchased

.hi orangeldea, i installed this theme.But i have a problem.Top Dynamic Menu bar is not appearing.Please help me about it.And when i purchased the item, i have uploaded only builder folder.I extrached Themeforest.zip file and i only uploaded builder folder.Do i have to upload other folders?(builder child etc.)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
iesgin Purchased

Hi, Orangeldea I have solved above problem.But i have got a problem.I have not most features in live demo.For example, dropdown dynamic menu, sidebars, etc Please help me about that

by
by
by
by
by
by