1455 comments found

rafugee Purchased

I got a mail from Envato asking to immediately update revolution slider in builder purchase… I did.. now my landing page goes banana when loading up .. Also looked at revolution slider page where it says

VERSION 4.1.4 OR OLDER MUST BE UPDATED IMMEDIATELY TO AVOID CRITICAL VULNERABILITY

Well the revolution slider in your theme is 4.3.1… Available version is 4.6.0 When will you update this? cheers

Default-user
rafugee Purchased

actually I just looked up a list by envato saying the slider supposed to be updated.. still i can say only what I wrote above that version 4.3.1 is causing troubles and it looks like as if the page was hacked when loading up, which is not good..

virtuelabs
virtuelabs Author Team

Hi, follow a steps

1) Download new version of Builder

2) upload new version by ftp

3) delete old VC and Revslider

4) Go to Appearance => Install plugins and install new plugins from our theme.

If you still have a questions, please, go to a support forum http://orangeidea.ticksy.com/

Big thanks!

Hello,

For this page: http://www.detailed-planning.co.uk/architecturalpl...

When selecting the portfolio categories, it does not always show any results.

Please help! Thanks

virtuelabs
virtuelabs Author Team

Hi, you don’t filled categories for portfolio posts. Please do it and check again.

zoekzoh Purchased

Hi,

after a full upgrade of the theme to Version 1.3.2 , the visual composer works but the wsywig does not function in the admin! Only the text editor works in the visual composer . . I don’t understand why. My client only works with the wsywig editor in Visual Composer. How can I solve this for my client?

Please help! Thanks

virtuelabs
virtuelabs Author Team

Hi, please update up to 1.3.7

Hello,

Fist of all thank you for this theme, I just got a trouble with the display of my website. All the website is on the left of the screen, even if I change the website layout in the general settings. what fo I have to change ?

Thank you in advance for your answer,

Anne

virtuelabs
virtuelabs Author Team

Hi, please ask me about this trouble in
OUR SUPPORT SYSTEM

And i will help you.

Send me an url of your website, wp login and pass. Thanks!

One more question : on the blog layout the title in the welcome class is the title of the post, then it’s change everytime I writte a new post. I don’t want that ! I would like to have a fix welcome class. How can I do that ?

Im getting a jQuery error on my site that is preventing Gravity Forms from sending email. The error I see if shown in this screenshot: http://take.ms/Rlknm

Ive already updated to the latest of the theme & visual composer. Ive disabled all my plugins to see if it would go away and cleared my cache and the jQuery error remains. Can you take a look and let me know how it can be fixed? Site is http://tech4eleven.com/contact/

thanks

virtuelabs
virtuelabs Author Team

Sorry, we don’t have a support for external plugins. Sorry again.

tech4eleven

The issue isn’t with Gravity forms or any plugin. As mentioned i disabled all my plugins and still get a jQuery error. so it has to be coming from the theme. no?

endorasd Purchased

Hello, I wuold like to know if it is possible two add left and right sidebar to all pages, posts and also to the home page. Thanks

virtuelabs
virtuelabs Author Team

Yep, but it’s require some html/css skills. You can write me in
OUR SUPPORT SYSTEM
and i will help you.

Hi

I have downloaded the latest version of the Builder theme and uploaded it via ftp by overwriting the existing theme files.

When I go to my wordpress backend it still showing version 1.3.7 moreover my Rev Slider still remained the old version of 2.3.91

Therefore I was wondering whether rewriting the theme files is the right procedure?

Regards

Henry

virtuelabs
virtuelabs Author Team

Hi, you need to delete old slider in Wordpress Plugins area, and Builder will ask you to install the new version.

Trying to install this theme on Wordpress, getting an error message that says “Are you sure you want to do this?” I then tried to upload the Builder Zip only, and the theme installed, but I have no Demo content so the only page available is Sample Page. Please help as soon as possible, thanks!

virtuelabs
virtuelabs Author Team

Hi, see this video tutorial please http://vimeo.com/84663413

endorasd Purchased

Hello, where is my Purchase Code? Thanks

virtuelabs
virtuelabs Author Team

Hi, see this screenshot for this http://take.ms/eCP7s

danTLS Purchased

Hello

How do i get the search.php to ignore and not have a side bar and remain full width template

thanks.

virtuelabs
virtuelabs Author Team

Hi, open search.php and delete 11-14 line. After this replace “span8” to a “span12”

virtuelabs Author Team

If you have question, please ask me in
OUR SUPPORT SYSTEM

THANKS!

surrylic Purchased

I’m having tons of problems getting this theme to work correctly. Sent you a message via your Support System, hoping for a swift reply…

mrmarkf Purchased

Found solution by myself nevermind

sonykun Purchased

Hi My website’s custom color is working fine till I updated the theme to the newest version. At theme option, the settings are still my old settings, but when I view on the website. it’s a different colors and different background.

www.kchencm.com

Default-user
sonykun Purchased

Also, Is it possible to have more than 3 sliders per portfolio? thanks

Default-user
sonykun Purchased

I just realized it’s not just the colors that’s not working. It’s every other settings at builder’s options are not working.

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