105 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Good Morning,

I have noticed that the Pagebuilder plugin that comes with the theme is interfering with the visual editor. Aqua Page Builder and PremiumCoding Shortcodes is the plugin. Please let me know if there is an update to this plugin that I can download so that it no longer interferes.

Thanks!

gljivec

Hi,

we did update the Theme and the plugin yes. Did you redownload the latest version from Themeforest and reinstalled the plugin and the Theme?

Best regards

Default-user

I did not receive a notification and I am currently running version 1.1. Is that not the latest?

gljivec

Hi,

if shortocde don’t work you need to update page builder.

Best regards.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have had a lot of problems with this theme. It should be responsive, but it does NOT work on my mobile devices. The lightbox does not work, and several other features. I have had this theme for a month now, and still Gljvic and his support team has NOT been able to solve the problems. The main part of my costumers areusing mobile devices, and I have had a lot of complaints. At a point premium coding even blocked me, because I had several complaints. Well it still doesn’t work, and I have asked to get my money back – but no one answers me! If you want a responsive theme that works, then do NOT go for The Buler – and if you want fast and great support – don NOT expect this from Premium Coding as well.

gljivec

Hi,

you can see how responsive mode works on live demo. It works exactly like that. As for the refund, we as authors can not issue refunds. You need to contact Envato and state the reason for refund.

Best regards

Default-user

Only one question then: Why does it not work on my iPhone then? check it out please! It has been like this for a month!! www.osmania-shop.com and choose a product, and choose a pic. It has never worked!!

gljivec

Hi,

I just checked it on iphone 5s, and when clicking the thumb in single products it open the image in lightbox. Is there something else you want?

Best regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Good morning! Is there any way to donĀ“t show the review stars in products? Thank you very much!!

gljivec

Hi,

for support please open ticket via support tab.

Best reagrds.

Default-user

Hi! I opened a ticket and I was asked to give the site’s url address and login details so they can check but I have not received a response… Best regards

gljivec

Hi,

I just answered you.

Best regards

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
dunecigs Purchased

How can I contact you in private as this theme is giving me errors that should not even be there if it was coded right and trying to find your support ticket system is impossible no that your support forums is shut down.

please email me at dstevenson [at] dunevaporgroup [dot] com

gljivec

Hi,

you can find support tab in theme’s description:

http://themeforest.net/item/buler-a-rugged-ecommerce-woocommerce-theme/5531690/support

Best regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, I purchased the Buler theme and I am getting an error message on the Home Page.

Revolution Slider Error: Slider with alias buler-fullwidth not found.

How do I correct this?

Thanks,

Jonathan.

gljivec

Hi,

you need to properly set the name of the revolution slider in the page builder. Also, did you install revolution slider and import our slider from demo content?

Best regards

Default-user

Hi, thanks for the reply.

Yes, I added the alias “buler-fullwidth” in Appearance / Page Builder / (Revolution Slider – drop down | edit area).

Earlier I installed the (revslider.zip) from the plugins folder (the revslider install was not in the BULER-DEMO folder only the buler.wordpress.xml was there with 2 txt files.)

In WP Plugins it says Revolution Slider is active and installed. (Version 3.0.95)

In Settings / Reading – I have the static page set to Revolution Slider Full Page. The error message is still there: (Revolution Slider Error: Slider with alias buler-fullwidth not found.)

IF I click on the other home button (top menu – HOME | MY ACCOUNT …) I get a different error message: (Revolution Slider Error: Slider with alias bullsy not found.)

It seems the other sliders work. BUT one of the main reasons I purchased your nice theme was for the Rev Sliver.

I look forward to your reply. Thanks.

Jonathan.

gljivec

Hi,

you need to check whether the two sliders are actually imported, because it seems they are not. Plugin is installed but that doesn’t mean the two sliders are imported. You can also send wp logins through the support tab on item’s description and I will take a look.

Best regards

Default-user

Ok, I went to your support page and download the DEMO settings for the Revolution Slider – I went to the Revolution Slider WP area and imported BOTH slider TXT files (Rev and Bullsy) from the Rev slider demo folder.

The error message is now gone and it looks like the rev slider is working.

gljivec

Hi,

ok, great to hear that :). Enjoy the theme and if you have any more support requests please use the support tab in theme’s description.

Best regards

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