1379 comments found

Hi there,

1) I am reading lots of posts about city mapping… will I be able to map a rural site.. I am looking to map a large rural region in Canada. Any issues with this?

2) also I posted a couple hours ago to inquire if I can use my own custom category icons easily (but forgot to get an email at replies to my post, and can’t find it now, or search it) So I am re-asking that question too.

ait
ait Author

Thanks for your message. Please check my answers below:

1. Map will zoom in/out automatically based on items you insert to the system.

2. Yes you can use your own icons, no problem.

Hi i am interested in buying your theme, i need two clarifications.

1. Can i use different payment Gateway other than paypal? 2. Can i disable Paypal option and the ability to disable user registrations?

because i want the administrator to create the user and other details.

ait
ait Author

Thanks for your message. Please see my answers below:

1. Theme only supports Paypal payments.

2. You can disable Paypal and also automatic user registrations.

simonben Purchased

Can the search box be put into a page or widget. I’m happy to hard code it if I need to.

simonben
simonben Purchased

Don’t worry, sorted it with some serious re-coding!

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hi there, everytime i try to upload the theme to my wp site it fails and says this,The package could not be installed. The theme is missing the style.css stylesheet.

Default-user

when i follow the video tutorial, when i have extracted the file in winzip, i cant see any file called “theme” why is it so complicated

Default-user

ive done it now, i downloaded to another computer and it installed straight from zip no problem

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hi there,

I don’t suppose you have a listing search option using zipcode with radius do you?

thanks

ait
ait Author

Sorry this is not implemented, but you can use zip codes instead of locations. Thanks.

Default-user

Why did you change your reply 6 hours ago? In your previous response 3 days ago you did not say ‘this is not implemented’. It was based on that reply that we went ahead a bought the theme. Can you now please explain what you mean and where to set this the search option to allow zipcode entry in the admin ?

ait
ait Author

You can enter zip codes instead of locations, but won’t search around zip code location, you can only assign businesses to that zipcode.

Zip codes are not implemented in the theme sorry I never said they are.

is it possible to display results as a list, instead of a grid?

It would be great if there was a button in the results page, that allowed you to switch between them

ait
ait Author

Sorry this feature is not implemented.

How do you set the map to show the town you want so each time the site opens it shows the town and doesnt revert back to the world map.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Is it possible to deactivate the elements already displayed on Google Maps (restaurants, hotels, ...). These elements would be in competition with elements I would place on the map.

ait
ait Author

Sorry I don’t know if this is possible, they’re coming automatically with google map.

I wish to set up a directory listing website where as soon as users arrive on the site they are asked for location. They then select what they are searching for and it shows results nearest to furthest. Can this theme do that? And which theme is best, business finder or directory portal?

ait
ait Author

Theme includes geolocate features. You can turn it on on the homepage.

simonben Purchased

Your support site refuses to allow registrations. I have tried 10 times, the details are correct, so is the capture. I’m going round in circles.

simonben
simonben Purchased

Doh. I was already registered, lol.

ait
ait Author

You can register new purchase using the form on the right hand site. Cheers.

Pre-Purchase Q’s 1).Can Buddypress be integrated into this theme?

2).Is there anyway to force auto approval of listings?

3).Is it possible to set the map to show a default location so each time the site opens it shows the location and doesn’t change back to the world map?

ait
ait Author

Yes, that’s right.

Damowgli

Thank you for your brilliant support, very impressed. One of the things holding me back from buying is the lack of ability to auto approve listings. Is this at all possible to get developed or is there just no way ? You are using the default wordpress registration system. Can I customize these pages, for example the password recovery page to display my logo and not wordpress?

ait
ait Author

We use standard wordpress users and custom types, you can extend the functionality no problem.

simonben Purchased

Guys, I appreciate you’re busy, but any chance of a response over in your support forum?

Many thanks.

simonben
simonben Purchased

I need to remove the search bar from all pages without the theme collapsing, which appears to be the result.

ait
ait Author

Thanks for your message. I’ve forwarded it to our developers. They’ll get back to you asap.

Hi there! Is it possible to have a single image header with the search module over it?

Thanks

ait
ait Author

You can have static image, no problem.

Default-user

Ok! And can I put the search module on top of it? Thanks

ait
ait Author

Yes you can

Is this theme compatible with WooCommerce?

ait
ait Author

Yes you can use WooCommerce with this theme. Thanks.

Wow! This theme looks incredible. Question… does the search feature search tags / can a listing be tagged?

ait
ait Author

Sorry there are no tags connected with items. Only categories and locations. Search is searching by title and description.

hello a small question, the home page of this template why i cant add widgets to the main page ? like calendar and bla bla bla

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

flaow Purchased

hello, I’m at the begining of implementation. I added an item that is not appearing on the main map at the homepage. This information is not in your documentation, please tell where should I look at it ? many thanks

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

simonben Purchased

There’s a reason so many comments here are directed to their support forum…

Their forum is riddled with complaints, issues and problems. They do not want them on this section in full public view.

I have purchased around 70+ themes from ThemeForest, most within the last 3-6 months. In this time, this theme has to rank as the most excruciatingly painful I’ve ever had the misfortune to work with, and the support is virtually non existent if the theme is modified in any way.

That’s without the horribly poor responsiveness, lack of widget support, navigation options, layout options and more.

I mean, is it that hard to offer a ‘boxed’ option? 99% of all decent themes do nowadays. This isn’t 1990 any more. This theme is fine unless you want to make any other changes other than the logo and basic colours. Touch anything else and the thing collapses along with the support.

I’m no theme developer, but I can code and I can develop damn good websites. I can take themes apart and make the unrecognisable from the original, but this theme is a disaster zone to anyone wishing to modify it.

Other theme developers go out of their way to help their customers regardless of the level of modification you’re undertaking. I will suggest to all your potential customers to bear this in mind before buying from AIT Themes.

Mod the theme, lose your support and expect the theme to disintegrate.

ait
ait Author

Thanks for your comment. The reason all questions are forwarded to our support forum is that our developers and support staff don’t have access to themeforest discussions here and to answer all even simple questions by single person is not humanly possible.

Please note that we offer support for free, we do our best to point our customers the right directions. We don’t do any custom modifications. People on themeforest are purchasing few $$$ theme as is, they cannot expect to have a team of dedicated developers to change it for them.

Thanks for understanding. If there’s any bug in our theme please post to our support forum, we’ll resolve it ASAP.

Hello,

Can I use Google Place data to generate data of various companies?

ait
ait Author

We’ve developed CSV to WP import script that will allow you to bulk import your data. Please check the following url for more details: http://codecanyon.net/item/csv-to-wordpress-import-plugin/4829224?ref=ait

Hi,

1) we can create packages like Directory Portal?

2)It seems to me that the Directory Portal can list companies depending on your package, It’s true?

Best Regards,

ait
ait Author

Hi, thanks for your message, please see my comments below:

1. yes you can create packages like in Directory theme.

2. You can order by package, featured businesses are always on top.

Default-user

one last question: it’s possible to sort by different packages like package 1 followed by package 2 or is only possible to create one kind of featured businesses

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