1105 comments found

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

Some presale questions:

1) Do members have own profiles and is there any possibility to integrate some social things like adding other people as friends or being able to see which places they reviewed /visitied?

2) When adding a location from the mobile is it possbile set the current position as the position of the business being submitted?

3) Is there a way to use the search filtering by ratings? For example showing only locations with 4 stars in rating or more?

4) Is there a way to get automatically the current positon of a user? Without pressing the button on the search.

5) Is it possible for other member to post some additional photos for a listing?

Are there more features currently in development or planned?

ait
ait Author

Thanks for your message, please see my comments below:

1. Sorry these features are not implemented.

2. Geolocation support is only available for search.

3. You can sort by rating after you make a search.

4. Yes, geolocation support is supported.

5. Yes, item gallery is implemented.

There are currently no features planned. Lot of nice and handy features are already included. You can take our theme as a good base and build on top of that to create your own unique portal.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Netherlands

Pre sale question… What is the main difference betweeen this theme and Directory theme? Is this one just a v2 (newer) of ‘Directory theme’, with new features.. or does it have really different features..

ait
ait Author

Business finder theme is based on Directory theme. It has a bit more features, you can see the full list on item description page here on themeforest. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
yabuali Purchased

The theme design is very nice, but you can’t change anything in it, no shortcodes, you can’t create your own directory page, you can’t create special offers page, you can’t remove search box from the map, you can’t, you can’t, you can’t,.... I want to create a page to show all special offers, the support team responded “I am sorry, you can’t..” I want to create a page to list the categories of businesses, the support team responded “I am sorry, you can’t..”

really, what can I do other than changing the colors, changing the home page layout and the logo ??!!

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

I would like to get a refund. I have tried to change the permalinks to something sensible like /city/category/business-name but it seems it’s not possible.

i’ve just gone trough the forums and am really disappointed that this doesn’t work.

Default-user

OK I’m going to take it back. After 12 hours I’ve figured it out and will post something in the forum.

ait
ait Author

Thanks for that, it might be useful to others as well.

Default-user

How do I get support? I posted something in the forum but I would need to give over private details for you to login and look.

ait
ait Author

You can post everything to our support forum, our support staff will see all your hidden info you post there.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
yabuali Purchased

Thats not a support question, that was just an info for the people who wants to buy the theme so they are aware of

  • Exclusive Author
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

1. on your directory theme you have “REGISTER TO SUBMIT YOUR ITEMS” Where is this link/box on this theme? Shouldn’t it be on the home page or am I not looking in the right place?

2. Also, I think having a social/community feature would be great. If you cannot implement Buddypress do you have any future plans to implement the sharing/liking/following/friending feature that web440 mentioned above? I would like a feature where you can find out more about the user where they have their own page with photo, info, social media links and where you can do a user search.

3. Can you just upload a photo with no text/info?

4. Where did you get the icons or how did you create them? Can we get the vectors for this? How can we get/create our own ones that are not food/restaurant based?

5. Do you have themes/skins/colour palettes?

6. Is this a bug? When I click ‘view more’ on any of the listings nothing happens or it goes to the page for 1 sec and goes back to the summary pin view. (Mac 10.7.5/Firefox AND Chrome).

Default-user

7. Also would you be able to make a feature where if you upload a photo with GPS info embedded in it, that it pins it to the map to the right place automatically? would it be easy to make this or not?

ait
ait Author

Thanks for your message. Please see my comments below:

1. Registration form is a widget, you can have it on the homepage no problem.

2. Sorry we don’t plan to implement such a features.

3. You can upload photo without description, you can also extend item fields pretty easily, please check the following link for more details: http://www.ait-themes.com/doc/how-to-edit-custom-type/?theme=businessfinder-wordpress-theme

4. Icons are custom made PSD file is included in the package.

5. You can configure everything easily using admin panel, there’s a set of colorpickers you can use to change theme look&feel.

6. Just tested it on mac and I can get to item detail no problem. Works find in safari, ff and also chrome.

Default-user

Thanks for your reply. Answer to 7?

6. OK I figured out the problem. It does load but I did not see it as you need to scroll down. On mine it loads below and then jumps back up to the top (where the map and the pin is). Is it supposed to do this?

ait
ait Author

6. You can disable the map on item detail page if you don’t need it.

7. Many thanks for your message, unfortunately we don’t do any custom design or development work. Please contact a local web developer with this enquiry.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

hi, we’re looking at this theme or the directory theme, both by you. My clients want users to have to register to be able to rate businesses, is this possible? On the directory demo there is a page to submit listing which walks people through paying to be able to add their listing. Does the business finder theme have that set up as well? the demo doesn’t show it.

ait
ait Author

Thanks for your message. Sorry this feature is not implemented that way. Anybody can rate businesses and then business/admin can approve ratings in the backend. Sorry we are already working on fix, something had to go wrong with changes we had to do during theme approval process.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Do you have same theme for Joomla ?

ait
ait Author

Sorry we only have Wordpress theme. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

This is a comment for all those who are asking about modifying the slug (url rewrite) for “items” (also known as businesses). This isn’t an option within the WordPress administrator, but you can manually adjust the slug using your favorite PHP editor; simply edit line #45 in dir-item.php. If you need customization help, reach out to me at here anytime.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users

Hi, how do I go about getting a refund for this?

I am completely dissatisfied with this theme.

I ran into issues that hours of googling couldn’t fix. I landed on your “support” forum and none of the suggestions worked. Don’t ask me what the problem was, I’d just like a complete refund and to no longer waste my time trying to figure this nonsense out.

ait
ait Author

Sorry to hear that. Please post your questions to our support forum, our developers will do their best to help you. Thanks.

Default-user

I already found the same question someone posted on your support forum. I tried all suggestions and neither one of them worked.

http://support.ait-themes.com/support/topic/10536

I already put in a refund request with envato.

My host even tried to help out, but this is by far a theme issue.

ait
ait Author

Sorry this is definitely a hosting issue as content in this theme is imported using standard Wordpress import/export plugin. Please post more details to our support forum including login&password to your site. Our developers will help you.

  • Argentina
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi! I’m considering on purchasing this theme. I would like to know if it’s possible to remove the big map on top from the category pages, and if it’s possible to list all categories in one page.

ait
ait Author

Hi, Thanks for your message. You can remove the map. You have full control over categories and locations, you can configure them in the admin panel.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi,

Is-it possible to have these URL Structure ? even with hardcoded solution or manualy fill the permalink field ?

mysite/city1

mysite/city1/restaurant1name

mysite/city1/restaurant2name

mysite/city2

mysite/city2/restaurant3name

mysite/city2/restaurant4name

Thanks

ait
ait Author

Sorry this is not possible by default. Thanks.

Default-user

I don’t ask by default,..

I ask if you or someone vho buy this theme succeed to do this in one way or another ?

is-it just possible for a developper by changing php files or something else to do this ?

Default-user

No responses ?!

ait
ait Author

You can hire a web developer to change it of course. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
bravao Purchased

I posted this question on the support forum but no answer yet, so here is it again: the sender of the registration mail is my username in my hosting: username@myhosting.com , which has nothing to do with my directory website, so how can I change the name of the sender so that it matches with the name of my directory website? So that I get sth like that : myname@mydirectorywebsite.com

Thanks

It’s not very encouraging what you are doing in the forum, how much time do I have to wait to get an answer??

ait
ait Author

Thanks for your message, I’ve forwarded it to our support staff. They’ll have a look at your question asap.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

Great theme! I have my own map and was wondering if I can upload it and use markers on it? Do you have an example of how it would look if I used another map that isn’t Google Maps?

Thank you!

ait
ait Author

Sorry this is not possible by default, theme works only with Google Maps.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi!!! Can I reduce the size of the map or the static image on the homepage? Tks…

ait
ait Author

Sure, that’s no problem.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
jensm1 Purchased

Hello. I have some questions / Statements.

1. I claimed an account and logged in to see how it looks like but there is no log out button, so now I can not login as admin again. Can you add a logout button?

2. Cant downgrade claimed accounts status… With the accout I created while I “Claimed” an Item I upgraded it. but there is no way to choose to downgrade if I want that. How do I cancel it? if they need to contact admin, can we add a note that says that atleast?

3. What is “alternative content” and what can a client use it for??

4. What is excerpt and what can a client use it for?

5. Can I make Featured item to be a part of a specific account as standard? or how can I sell the option to have A featured item that shows before others in search?

6. What is “homepage alternative content” and what am I supposed to use it for?

7. can I add that you must create an account to be able to put ratings`?

8. Can I change the order the different blocks shows on the item pages? for example, I would like their images, and content to come before map.

9. Can I add directions when browsed in mobile device?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

Default-user
jensm1 Purchased

Have done that. isnt there any question you can answer here?

Default-user
jensm1 Purchased

Im also looking for answers for my questions suck as use “FEatured Item as part of a payed account” but its seems like most of your support answers consists of an answer like this:

“Hi, in this theme it is not implemented. And new features are not in our plan for this theme, only bug fixes or compatibility fixes. You can add this feature yourself or find a 3rd party programmer who can help you with this.”

ait
ait Author

Sorry we don’t plan to implement this feature. Lot of nice and handy features are already included. You can take our theme as a good base and build on top of that to create your own unique portal. Thanks for understanding.

Default-user
jensm1 Purchased

1. What are the feature item function meant as? 2. Can the itemowner put thri own item as feastured or only me?

ait
ait Author

Only admin can make items featured, items will be highlighted on the top of the list.

Default-user
jensm1 Purchased

I dotn get any answer in your forum! Iv waited for a couple of hours now…

ait
ait Author

Our developers are going one by one through all questions. You’ll get an answer soon. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Is it possible to have more than one location for one listing?

ait
ait Author

Yes you can assign more locations and more categories to one listing item. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

I would also like a refund. there are so many things wrong with this theme and I’ve wasted a whole week trying to get it to work.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

Default-user

That’s your stand response and then nothing gets fixed. Sadly your theme although looks nice has lots of bugs and doesn’t do what I need so I’ve asked for a refund.

ait
ait Author

Sorry to hear that, but there is no reported issue. Everything is usually hosting related. If you don’t want to post to our support forum our developers cannot help you.

Default-user

This isn’t hosted related – that’s just your excuse!

1. Image resize doesn’t work correctly. You’ve asked me to change system files which will be over written when you update to a new version.

2. Clean permalinks don’t worth either. Nobody will want to run a website with /? in them.

3. Your support forum is full of un-answered questions.

This isn’t a hosting issue. I and others have problems with the software which doesn’t work the way it should.

I WANT TO HAVE MY MONEY REFUNDED!

Default-user

BTW I have posted in your support forum and you haven’t resolved the issues!

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years
ipseo Purchased

Hello ait support,

great theme again. I only have 1 issue when i shrink the screen width to simulate Mobile view:

The menu section is getting reduced, what is fine and 2 buttons remain: - Login - Main Menu

Now the button Main Menu is not clickable, can you please provide me a code snippet which can solve the problem and make the responsive “Main Menu Button” work properly?

Thanks in advance and 4.8 start for the theme :) KR ipseo

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
flaow Purchased

Hi, I would like to take off the search box title “Map search”

I already took some http://www.bnbshelter.fr,

Thanks, Antoine

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

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