This author's response time can be up to 1 business day.
I send this message to support, not much luck yet, maybe I someone can answer it here…
I was doing some testings to Claim Listing. After filling up the form, I did not receive email, that “someone” was claiming listing. When I went to claims, I can see claim. When I approve, I did not receive email with password.
When I was testing, I used different email to test.
I filled up my email in wordpress/settings/general.
I don’t have any plugins installed yet.
Please let me know what can I do.
Thanks for your message. I’ve forwarded it to our support staff. They’ll have a look at your questions soon.
Thanks a lot!
That was great Peter had answered.
I did what he asked and here is another message to Peter if you can send him please:
Thanks for the reply. I did what you suggested, managed to receive email, but almost all the time end up in the junk mail. When I approved listing claim, it sais that mail was send with a password, but I have never received, and I tried several times with all different email addresses. None of the addresses I used were gmail or simillar.
I also tested Contact us form (by contact form seven), and it worked first time, and it wasn’t in a junk mail.
Maybe procedure you are using for mail delivery is buggy, somehow?
So still mail with password wasn’t created. I tested new user too. I logged out, and inserted new user email address and claimed lost password, and I did not receive email. So maybe theme thinks that password was created and send, but wasn’t.
P.S. is there a way to receive email when you sen your reply, so that I don’t need to check website for support?
Please post your questions to our support forum, our support staff will answer you there as they don’t have access to themeforest discussions here. Thanks for understanding.
I did about 8 hours ago, I thought that will be faster if I post here as well. Anyway, I will wait now
In any case thanks a lot!
Our guys are going through support forum several times a day, you should get an answer soon. Thanks.
Hi..just a prepurchase question…
Can the map be a textfield where you type the location instead of a dropdown?
You can type your text there, it’s actually a search field with autocomplete dropdown.
I tried searching Philippines on it but its not showing…do u have to configure it in the backend and list the countries and its states?
Yes you have manually input or import from csv file all locations you want to show on your website. You have full control over that.
Does the theme includes that csv file with all the locations?
Locations are not included, you have full control over locations. We’ve developed CSV to WP import script that will allow you to bulk import your data. Please check the following url for more details: http://codecanyon.net/item/csv-to-wordpress-import-plugin/4829224?ref=ait
Hi, pre-purchase question.
Can I customize the picture categories that appear on the map? For example the pictures of the beer, coffee cups etc? How easy is this to do?
Yes you have full control over categories, you can also upload your own icons via admin panel.
1. Is it possible to have the company page layout displayed more like Directory or it’s a standard layout that can’t be changed?
2. Is it possible not to display the contact info on a listings page similar to directory( and only write…read more)?
3. Since i’m planning on having a global directory, on the search box is it possible not have it list all the cities and countries but the users can just insert there own choice of location?(otherwise the list for the whole world is endless).
4. How many listings does the theme sustain? 20,000/50,000 more or less?
Hi, Please check my answers below:
1. Yes you can customize it in html template no problem. You can extend item fields pretty easily, please check the following link for more details: http://www.ait-themes.com/doc/how-to-edit-custom-type/?theme=businessfinder-wordpress-theme
2. Yes you can disable it
3. It’s an autocomplete dropdown, you can change it to show locations after 3 characters for example and list won’t be that long.
4. We’ve tested the theme with about 10k items on normal PC, dedicated server will handle more items with no problems.
Is there a way to control how clustering works? As far as i know, there are 1-15 levels of zoom. Can I choose which icons are viewable at zoom 13, and which get clustered? For example, featured items are seen from way above, and non-featured are visible only when zooming in. Thanks!
You can change the behaviour in the code, there are no options for that in the admin panel.
Hi I have Purchased the Business finder theme…
i had some small modifications while submitting an ITEM.
I need to Make ” Item Location” Mandatory Field while adding item…
Please help me on this…
Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com
You support forum account will be generated automatically.
Hi. I want to buy the theme “Business Finder”
Pre-purchase question: I can increase the amount of “The Best Places” to 3-9 on the main page?.
Yes this is possible.
What is ‘interactive search’, I see nothing on the docs, I looked in the support forum, likewise no answer.
What does ‘interactive search do when checked in admin?
TIA – Please don’t lure me into the forum, this is a good pre-sale question really
Thanks for your message. Interactive search is ajax search. We might change the wording to make it clear.
If you’ll have more questions please post to our support forum as our developers don’t have access to themeforest discussions here. Thanks.
I noticed in your demo that all the email addresses that are published with the listings are freely displayed on the listing detail page as mailto:email-address
Isn’t this a really easy target for the spam bots to target your site steal all your contacts ?
Is there any way of securing this ? Or maybe a Contact Me link instead of displaying the email address directly ?
Contact business owner feature is implemented in this theme. You can hide email addresses no problem. Thanks.
Is it a possibility to see narrow (boxed) layout? What are the homepage customization options (egg. implementation styles and shordcodes plugin or visual composer?) I’m verry interested to buy this theme…..Thanks
I purchased this theme and absolutely love it. Fantastic job! One question since it took me a while to choose between this and Directory. Directory’s map is more colorful – deeper blue, orange, etc…
I would like to achieve that same look with this theme. Is that just a setting?
Hi, sorry if it has been asked, didn’t go through all the comments.
Would like to know what is the main difference between this business finder theme and your other directory portal theme?
Thanks for your message. You can find a full list of additional features on business finder description page here on themeforest.
Thanks for the prompt response. I see the features for both themes are identical. Perhaps you can help me by pointing out the main difference between the two themes?
NEW features included in this theme:
Easy Login via menu button
Ability to change map color
Top rated items section
Newest items section
Social icons on item detail page
Gallery on item detail page: check it here
Thanks. With a quick glance, I see that Reviews section is available for both themes?
Not sure if I make sense… Does any of the two themes support quarterly renewable listing? For e.g Users are able to decide if they want to continue with the listing every 3 months? And does it support recurring payments?
I have some businesses with no actual address (they go out to you house, painters, decorators etc)
Is it possible to have an image instead of a map for them? But keep maps for people with an address?
I already purchased the Theme. But the main problem I encountered so far, is the after sales support. It took me days before my questions answered. My rating on the support is 1 out of 5.
Sorry to hear that. I can see that your questions were answered mainly up to 24 hours. We’ll do our best to speed it up.
I bought this theme but cannot click the “view more” button or “X” to close button for the box that pops up when you click a location on my iphone or ipad. I don’t know if it’s a simple setting. I already submitted this to the support forums but that was days ago with no response.
I have tried that but no response yet.
Our support staff go through all questions several times a day, you’ll get an answer soon. Thanks
Thank you. I have tried that but have not seen a response.
1. “Does this theme allow different membership level? For example, I am planning for three types of membership level. The visitor will create their Own accounts, their options and accessibility will Depend on what level account they have selected.
The first level will be free, the further two will have monthly reoccurring paypal fees. Is it possible to do with this theme?”
2. Can I add custom field into those membership level?
3. Can I add custom field on the Homepage search area?
Thanx in Advance.
2. You can extend item fields pretty easily, please check the following link for more details: http://www.ait-themes.com/doc/how-to-edit-custom-type/?theme=businessfinder-wordpress-theme
3. Not via admin panel, but it’s doable in scripts.
Is it possible to the businesses to change their plan after registration? For example, a free account business that wants to be featured.
Sure, users can upgrade and pay the difference between packages.
uhmmm I just had my server shutdown after installing this, something to do with the CPU usage, what the hell did I do wrong?
Please post more details to our support forum, our developers will have a look at your installation.
Your theme doesn’t support mobile really well, do you plan on developing a mobile version?
Theme is styled for desktop, tablet (ipad) and mobile phones. There’s no mobile application available.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Why buy with Envato
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.